care@jio.com: Reliance Jio Customer Care Email

Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.

If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.

Contact Number

1860-893-3333 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

Suman Singh

Sun, 11/03/2019 - 10:01

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I want to install jio tower on my land in modinagar (UP) So i want to know how and where to contact for installing tower. Please give me a proper Suggestion.My Mobile No.9911925348.

Arilsunny Marak

Mon, 11/04/2019 - 10:28

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Dear sir/madam,
I am the villager of Rajasimla, north Garo Hill Meghalaya have the honour to inform you that we are facing a network problem specially for gamers. The network stick is full but it is not working for everything except voice call. So I request you to kindly solve our problem as much as possible. thank you.

Ramesh Chander Datta

Thu, 11/07/2019 - 19:20

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I went to your jio store at sector-31 market gurgaon.today at around 12.30 pm for recharge. After recharge I asked for a receipt from you staff Mr. Rajinder kumar. He refused to give me a receipt for my recharge of Rs.444.00. When I insisted, he started misbehaving and even used filthy abusive language. This type of behavior is not expected from a grear company staffer like Jio.This gentle man is a disgrace to your company.many other customers in the store also complained about this man.I would like you to please take strict action against Mr.Rajinder kumar. I hope for an urgent and punitive action against Rajinder kumar. please reply at rmsdatta @gmail.com.

Dhiren vadher

Fri, 11/08/2019 - 10:32

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My network speed is so slow. when i contact at jio care they replied that work in process since 6 months. and dont answer that when this prb will be solved. only says we are very sorry.

Samir Paik

Fri, 11/08/2019 - 23:25

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I am experiencing very slow Internet speed I have seen the speed does not increase but it gradually decreases day by day if problem persist further I have to then switch over to Airtel. Bcz I am fed up of this slow speed for last 8 months there is no solution I think you also know that you will not do anything regarding this bcz you have customer but you are incompetent of giving good services to the customers. Even your customer care is also pathetic not like airtel they respond immediately and try to give solution. My mobile number is 8 700089164.

Parmar ramde kara

Thu, 11/14/2019 - 09:54

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Congratulations!
JioPhone gift transaction is successful. Payment of Rs. 808.00 has been received.
Transaction id : FV000006P98X

Please ask your friends/family to walk-in.plesese check my transaction I'd and issue my phone.

Rahul solanki

Mon, 11/18/2019 - 14:27

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Whenever i use wifi network and after i disconnect wifi my jio network is not working infact i am jio data is not connecting just like i dont have it.

Sir, I recharge my Jio number 9123489217 on 5 October 2019 through sbi yono lite but we can't receive the recharge. After that we complaint the SBI nearest branch.

Complaint detail are below
>> SBI Complaint Tickit I'd: 5947941977
>> resolved the issue as soon as possible and reply me as soon

Its have very bad network on phone. i cant receive calls and i cant make on any response on customer care no any commitment by customer care. What i do every day i will face this problem on my all jio users on it very bad no one can suggest to use jio. Because they not able to solve my problem and i want to port this.

Akshay gulhane

Tue, 12/03/2019 - 19:37

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Very bad network coverage in our area, not even enough network to talk on call.. Butibori.

Ganpath nager …

Thu, 12/05/2019 - 13:18

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I'm Rathod Ganapathi I have 2 plane activate rs 444 but I need one one plan and another is deactivate this happen from Jio.

Paresh salgaonkar

Sat, 12/14/2019 - 19:54

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I have lost my jio dongle in it there was my jio sim .So can I get same help to block it as some one is using it's data. Plz contact me through email. If y'all can block my sim.

Nilesh Hema Bhangale

Mon, 12/16/2019 - 12:30

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I have jio sim and inserted in mobile it not showing network range my working place. already compliant submitted. Complaint no SR00000ZL619 but not respond your company pls contact my no.

Jahangir alam

Wed, 12/18/2019 - 06:44

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Jio phone 2 order me by mistake 18 December 2019 Please cancel my order & Return my Money.
My jio order Id JEF13860011

Chikoti Sharada

Sat, 12/21/2019 - 20:48

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How many days will you take to rectify our problem in our location .Your service request number is SR00000ZQP7W. You will receive an update by 19/12/2019 20:52.

Utkarsh Upadhyay

Sun, 12/29/2019 - 08:23

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Sir, in my (village-Kathariya, post-Kathariya, District-Ballia, pin code -221713).

Jio tower was established an year ago.... and few months it works properly but after that... the tower gaurd used to sell the maximum amount of diesel and due to which the Generator remains off. maximum time... on an average it remains close more than 10 hours a day and when it closes then the network signal from the phone disappears and we are unable to make any call.

so... please keep this complain in your mind and investigate this matter.

You are giving money and supplying DIESEL just because to improve your network coverage... but They are thieving the DIESEL.

Prabhat Kumar Mitra

Wed, 01/01/2020 - 15:28

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I, Prabhat Kumar Mitra of 127/1A Hazra Road, Kolkata 700026 has lost lost the Jio sim of phone 9051919114 along with the mobile set on 30.12.2019 ref GDE 8028 of Bhowanipur PS.dy 31.12.2-19. Please issue me a duplicate sim for continuation of the phone
My alternative no is : o3340633449.
Enail: mitra_prabhatkumar @yahoo.com
Prabhat Kumar Mitra.

Sanpreet singh

Thu, 01/02/2020 - 22:16

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low class network, after complaint no results found from year. i am going to switch my no.

Hamara jio phone chori ho gaya 5 january2020 after 8p.m. so please block our number 8287777816 and also
Thanks

Satish Kumar

Thu, 01/09/2020 - 20:45

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09-01-2020

Dear Sir or Madam:

Sub: Request for conversion of Gold plan of Jio Fixed Voice No my account +91-1179651506 of Satish Kumar with Service ID299938089541 from Gold Plan to Bronze Speed .

Free Jio fiber account No +91-1179651506 for 100GB for three months was opened on 23-01-2019 at B-399 Second Floor ,Meera Bagh , New Delhi 110063 in my name Satish Kumar. This was renewed with Rs. zero charge periodically up to 21 December 2019.

On 22 December 2019 I got message on my mobile 9810079013 that my plan will stop working if I do not charge and click on link. When I clicked Rs 18 ,393.84 got deducted for one year . Later on I learnt that it is Gold Plan with unlimited 500 GB /month . My usage is limited and I was satisfied with 100 GB per month, I would like to continue with that. I have airtel connection also and am .satisfied with that. I have also TATA Sky for my TV I am satisfied withat I do not require Jio Fibre TV

I would request you , to convert this connection into Bronze speed with 100GB per month and excess amount be refunded or period for Bronze speed be extended as applicable with in the amount of Rs 18,393 already paid in hurry .

Satish Kumar
Mob: +91-9810079013
Email:satishku1510@yahoo.com

I am facing the network connectivity problems from many days i have even complained in jio care but no necessary action is been taken till now in my area there is the worst network connectivity and coverage. It happens very rarely tht network signal changes from one point to two it always fluctuate within zero or one only.... worst signal and worst network I've used till now thinking to port the sim card.

Neha Jain

Fri, 02/21/2020 - 20:28

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Actually we have recharged the no. But due to some problem we have Recharged another no. Amount was 2000rs it is not a short amount.... But Jio did not provide any good service to us they neglected directly to help us... This was really bad experience for us we will deactivate every sim of Jio and our relatives too. Employ name Charanjit Kaur supervisor Jio team was too much rigid regarding their services and supervisor and employees too. I will suggest to all Jio customers please try to remove the usage of Jio Sims because they are too much rigid and rude. Now they are behaving like rivers because they did not provide our 2000rs money back or any other help.

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