care@jio.com: Reliance Jio Customer Care Email

Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.

If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.

Contact Number

1860-893-3333 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

Bhensadadia sawan

Sat, 03/23/2019 - 15:08

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I am not able to recharge from my jio app and it doesn't show my data plan. When I go to my data plan and recharge options, this app is automatically shut down. So my humble request to you for updating or proper repair your 'My jio' application.

Dinesh Singh

Thu, 03/28/2019 - 19:32

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I did not receive Jio celebration pack can I know the cause as I had an activated data plan but did not got it.

How to unlocked puk code, 8digit puk code, this is mobile number 9366404481
ICCID - 89918560200010726052
GMEI - 911612859840324

Anurag Singh

Tue, 04/02/2019 - 12:59

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In my location prayagraj uttar pradesh street no.249A internet speed is very bad. internet speed in my location is all time is something 3-10kbs.I calls customer care daily approx 2 month.but my problem does not solve.and this speed is for 24 hours.

I have used jio 4g Sim, Last 6 months Jio Network is very poor and bad experience of jio Internet, my 1.5 GB Data still remains but Internet quality is very poor... Im using honor 9 lite.
Very Very bad Internet quality. My feedback is Zero(0) about Ten(10)

Bad network in my area ( 125001,Muklan,Hisar, Haryana, India) jio 4G = speed 0.56,0.33kb/s very bad speed in area plzzzz check the problem my no is 97100-11112.

Karthikeyan

Thu, 04/11/2019 - 21:24

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I am facing data connectivity issues in my home location,I am complaints in customer care many more times, but customer care is not response I am facing this issue past six month, so kindly please help me,
My home location signal details:
CID: 49
Enb: 4113
RSRP: 109
PCI: 256
SNR: 5.3
Lat/log: 12.531824,79.905931
Data speed:
DL/UL: 0.49/0

I have shifted my number 9491213924 (earlier with BSNL, Hyderabad) to Reliance Jio. Inspite of recharge of Rs.399/- I am not receiving incoming calls and there is no internet connection which is causing lot of problems. Please try to resolve the issue immediately, else I will be forced to shift to BSNL again.

NirmalAruna

Sat, 04/13/2019 - 10:45

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I amusing my jio sim in my jio fi wifi device and oneday its signal symbol is blinking in red and i found that its sim is blocked please send me my puk code.

Supriya sachin yadav

Mon, 04/15/2019 - 17:06

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my mobile is stolen so please I request you to block my jio Sim. my jio Sim number is -8850363792/ 8928757759.

Tariq Khan

Wed, 04/17/2019 - 10:21

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Almost 5 day my data balance is decatoni so fast in one min showing i use 1.31 gb given me some resolution of data balance i will port my sim card in other company.

Kumar Dev

Wed, 04/17/2019 - 21:38

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I had once complained against Jio service for poor network on 21 - 12 - 2017 but still it has not been fixed..It seems Jio companies feel proud to provide cheapest plans but they forget that people need better service and in some regions other companies are doing better than Jio one..and the same means poor network is going in my location too..Plz solve this or not we the customers are free to switch the network..Thanks

Vaibhav Prakash

Sat, 04/20/2019 - 12:25

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I will activate my watcher but but I have not give the benefit of it when I call the customer care he said that mean the water is only for the redmi mobile but I not use the any mobile of Redmi.

geetu bala

Mon, 04/22/2019 - 15:01

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My jio no is 8847096932 and I am old jio customer when I open my jio tv app and play any channel this massege occur "oops you must be on jio network or have a device with active jio sim to access your favourite channles/programs."Please resolve my problem as early as possible.

Deep Dutta

Wed, 04/24/2019 - 11:47

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Please block my SIM bearing no - 9706702609 as it is lost. Please do the needful urgently.

Dilip Kumar Adhyapok

Thu, 04/25/2019 - 21:10

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Dear Sir,

I took a gio giga fibre connection in my home and my number is 299276169932. For the last 10 days the connection is not working properly and every now and then it gets dis connected. Cannot perform any work because of this. My attempt to rectify through toll free number is of no use.Please do the needfull to rectify the problem.

Sincerely Yours
Dr D K Adhyapok

Satyaveer Sing…

Tue, 04/30/2019 - 02:24

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Sir I want again my number portale in vodafone because I pay money for unlimited voice call but jio wale kahate hai misused call ke karan service are stopped why? I recharge my number for use not for unuse.

Himanshu Gautam

Tue, 04/30/2019 - 16:08

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The pack of my Rs498 was going to expire on April 25, 2019, one day before, I recharged the pack of my ₹ 399 and then I got a voucher in my jio application which I redeemed, after that my addon data met. The pack of my Rs498 was going to expire on April 25, 2019, one day before, I recharged the pack of my ₹ 399 and then I got a voucher in my Geo application which I redeemed, after that my addon data met.

But now I have not received add-on data after 26th April and 27th April and I also call customer care, then on the contrary it is telling me the difference. Now what do I mean that the company is a fraud.

Divyanshu Tiwari

Tue, 04/30/2019 - 23:42

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This network is the worst network i have ever used. I am getting the same internet speed from one and half year and they are not solving this problem. Everytime i call customer care they always say that multiple user are using internet at the same time and we are doing work to improve your experience but they didn't done a single thing about solving my problem. Now a days the speed is even worse.

Raju kumar

Mon, 05/06/2019 - 18:35

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I so many times complete for my slow mobile network to jio customer. But no one take care of my issue. If you doing like this, I and my friends changing to Airtel service, so please provide mobile network for me.

Shrawan Ram

Wed, 05/08/2019 - 11:59

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I'm recharge 399 from paytem through my jio app 18 April my transaction is successful but not receive my service Order I'd .br0002kkq485 Paytem vallet I'd 24056228163. UTR no CIPN19958390214 PLEASE HELP me send mail and massage.

Harish Kumar

Fri, 05/10/2019 - 14:49

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i lost my mobile since last week i am a jio user i want to block my sim and as well as i want to get a sim with the same number.

Deepa Tyagi

Sat, 05/11/2019 - 18:02

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My sim was new from my mother sim but my sim net never come and her always come and also my whole plan was not used because net never come only few places it will come.

Rostina millikpi

Tue, 05/14/2019 - 19:41

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I hv lost ma jio sim 936579708. I want to block this sim card. Registered with my name.

Het Raythatha

Wed, 05/22/2019 - 13:45

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I'm not getting proper connectivity from ur server. We are facing this from last 2 months solve this problem immediately. Don't tell the reason about more users, because that's not my fault, u have to solve that problem not me. Other jio no. 8153953333 , 9106922264, 6354929511, 8780656703 , 7984649990 , 8153832350.

My renew time 12. 50 why renew time 12.00 PM na why u put time let 12.50 this is your time I need 12.00 PM renew time ok?

The jio network is too poor and the speed is also too poor (between 0.00KB/s to 10.00 KB/s) and your coustmer service is too poor.
My jio number - 6290388685 and
my address -20/8, Rabindra Pally, P.P.Road, P.O.-Naihati, District - 24PGS(N).

Deepak Kumar

Tue, 05/28/2019 - 22:05

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I have lost my jio sim 2 days ago.My no. Is 6206874667. I want to block this no. For any misuse.so plz block this no. as soon as possible. Thank you.

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