care@jio.com: Reliance Jio Customer Care Email
Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.
Jio customer support responds within in 24 hours.
If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.
Contact Number
1860-893-3333 - Contact details
199 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Comments
Internet problem
My jio net is so slow I gave so many complents at ur jio complaint no plzzz solve my problem as soon possible.
Important msgs not showing as OTP
MY CONT NO IS 9348474051 i am not getting any OTP and important MSGS sent by companies. Plz help me.As every where i have given this number to get my secret msgs.
Recharge
I have recharged last time on 15th March 2018 for 84 days but your message mentioned expiry on 28th may 2018 that is not good way actually expiry on 5th June 2018.
Jio sim card many time locked
Dear sir/madam,
My jio sim card many time was locked. Your customer care not properly supports. what can i do? Another card will be stopped.
jio no - 8830612331.
Speed related
Sir my no is 9453737936, my mobile is Lenovo K4 which has a very low net speed. What is the reason?
Very bad
Customer care not give me satisfaction and cutting the phone, very bad.
On network + data
Jio data is not working from last 2 weeks, So I lose my daily data of 1.4 gb daily. So please carry forward my data for 2 weeks.
Jio TV not working
I have to say that my problem jio live tv some time working then this time not working.waching one msz contact jio care. So kindly solve my problem.
Network problem
Hai sir, I am kept jio Sim from may 13, I am in normal district in Parimandal Village, not receive network, and slow Internet running, not clear voice calls, starting jio Sim full network running and clear voice calls but now not clear net speed and voice calls, ply solve my problem.
Internet connectivity
Jio is not working in my home and street there is none of network and it work very slow in my area. when I am going full of spacey than network will come and many problem in internet connectivity.
My address is - Janta Flat Group -1 pocket- c Hastsal New Delhi -10059
Call not connected by customer care
Dear sir, I request you. Plz connection by call did not 199 nd 198 plz replace my msg. Thanks you.
Money return
Dear sir,
I am ravi shankar ray recharge on my jio app on this 6202564347 but I not received any sms for recharge. I speak jio customer than he said write mail to jio.com. I kindly request you please return my money in account.
You customer ravi shankar ray.
Very bad network
Very poor network. There is no network inside the house and i am unable to talk, also data speed is very slow.
Network problem
My network speed has dropped to 100kbps and I can't contact customer care. When I try to contact it always puts me on hold for 30 minutes and I still can't contact JIO advisors. Please resolve my problem.
Very bad network
Jio offer good but network is very bad. Please help me with network problems. Call me 8340679990.
Out calling closed
Jio k terms and condition me outoff callings ki koi limite kyu nhi hai?? or hum commercial uses nhi karte hai fir bhi kyu calling deactivate kr di gai ?? Hume numbers of callings ki limit chaiye.
Jio care
Dearsir/mam,
My jio phone not work properly. my jio no is . 9878692922 and my phone is still in the guarantee. plz change my phone
Thank you
We paid amount old port
Airtel receipt no. 01515206234065
My port company balance pending so out going stopped from jio. We paid rs.331as receipt but not started my jio no. 8828033099. rrn.815879195016.
My sim is not working
My sim is not working and deactivated. plz activate my sim.
Issue of Jio connectivity
We are made fool by the jio giving cheap packages earlier and issuing jio sim at everyone door to get more customers and now giving cheap and poor services. Now we are not getting the connectivity at all. This is what you call 4G. At least first start giving proper 2G speed. After calling your helpline number they are replying in your area there are issues of connectivity and most surprising thing is that our area comes in state capital of Gujarat.
Increase data
I want to increase data of my jio fi.
Mesage sent issue
7217516548 - messages not sent for long time.
Enquiry
What is India to saudi arabia call rate?
Poor Service experience at customer care
On 09.06.2018, I went to Jio vendor for porting in a number to Jio but it was rejected. I again went next day to the vendor but after initial successful message , after sometime, another message was received rejecting the request. Later I received a message to share/ rate my service experience. I may mention here that my two numbers were already transferred without any problems, one of them on 09.06.2018 without any problems but the other one was rejected although the address etc. were the same.
Later I spoke to customer care about it with one Mr. Jaideep who could not help at all inspite of putting me on hold 2-3 times. Then I requested him to let me talk to his supervisor/superior. But to my utter dismay and surprise, the supervisor/superior flatly refused to talk to me, let alone discussing and finding a solution to the issue. If this is the behaviour of your customer care executives, then why open such customer care centres and why have and pay such customer care executives who do not have time to speak to customers even on request, which is their primary job. Therefore I had to put on hold porting in of another family number and taking of one more new number. Why customers should suffer at the hands of your customer care callous executives. Coming to rating the servicing experience, firstly, I would like to state that I was forced to click on a star rating even though I did not want to give any star rating in view of the poor service and worst behaviour.
Under the circumstances, I had to click on one star and started giving my comments, but I was flabbergasted to find that when I completed the feedback, I could not submit the same, the submit button suddenly disappeared from the screen. Thereafter I could not submit feedback from that option despite my best efforts. I do not know whether it was a technical glitch but I firmly suspect that the kind of feedback I was giving could be the reason to block it from reaching the higher authorities. It's a matter of investigation to find the facts. But I am saying this on the basis of circumstantial evidence. If this is how the customer care works, it's better to close such centres and save the customers from further harassment from such unbecoming behaviour of these executives. Choice of response is yours.
Internet
I'm facing slow internet connection.
Unable to find jio network
Hello sir,
I am very sad to inform you that your service is very cheap. After recharging of 399 I am totally unable to use my data and loading my 2gb data from 30 days. While before this it was working well. Therefore I request you to improve my JIO network and also extend of my data when I am not using this.
Jio no. 8887709297
Alternate no. 9807709949.
I hope you will contact me soon.
Chakan jio retailer not response satisfied
I got an coupon of rs.20 paytm Cashback and 2 my vouchers coupon for 5 GB at 0 rs. When i went to Chakan jio retailer he told me we dont know anything and i will not recharge your coupon, will i pay for your coupon?" This was his language. Even he is not response me. So plz this kind of your retailers are. Which are not good to customers. It will loose your jio,s name. Quickly suspend this retailer of Chakan jio store. they have very bad behavior.
Cashback clearance
Today recharged with Rs 399 for 84 days thinking that the cashback of Rs 100 will be provided but it is not so. Pl let me know the status. Why and how it is so?
Speed is very slow
My jio sim speed is very slow.
Jio phone is not working
My jio phone is not working it hanges again and again.
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