care@jio.com: Reliance Jio Customer Care Email
Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.
Jio customer support responds within in 24 hours.
If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.
Contact Number
1860-893-3333 - Contact details
199 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Comments
Network problem
V P O Dadanpur District Jhajjar Haryana 124103 . Very poor network in this area while Jio tower is very near.
Outgoing not working
Hello sir/mam
I updated my jio voice call 2 days back and I can't call anyone its always showing jio voice call connecting.
About not working Jio TV when I using Wi-Fi
Jio TV is not working when I use Wi-Fi network. What should I do then....?
Network problem
My network is very poor and Jio T V is not starting, please end my problem.
Jio phone cancel
Plz cancel my jio phone.
Call drop problem
Sir, I got call drop problem of many days.sir I completed many times of your customer care .but .I have any response.this call drop problem is all numbers. pls sir solved my problem. my location is goa Cuncolim.
Jio app not show remaining data
My Jio app can not show my remaining data. Plz show me my remaining data in my Jio app
Retailer treated badly
I want to resume my jio number and yesterday I went on a jio store. I saw the retailer and customer care executive blame each other for my work. both can not decided who will solve my problem finally customer executive told me that retailer have to solve my issue, I can not help any more. Retailer told me I can not resume your sim card and he treated very badly with me I can't explain. His name is kundan and his store is on bhootnath road, patna near NMCH patna bihar.
About jiophone plans
I have jiophone and the phone recharge are very good like 49rs unlimited call 50sms 1GB data for 28days. but i want more days like 84days but the plan is expansive 399rs. and the plan for android phone but i dont have android smartphone. i know that 399rs plan is also working in jiophone but i dont want it because my data use is very poor. so i want new plan like 49rs and if we are doing + 49rs plan more than three time so answer is 147rs and i want the 147rs and benefit. i suggest 150sms 3GB and unlimited voice call for 84days, but how is happened and tell me guys how is this 147rs plan for jio phone. i think the plan is very good for jiophone.
Calling jio to jio
Make Jio to jio calling free for permanent users. This facility start all jio number plz change ur plan.
Hello tune not set
Sir at my jio sim i am not set Hello tune, some song. Plz tell me about itAnd i will set hello tune Dooriya punjabi song
Handset cancellation
I want to cancel the handset ordered today, ordered as cash on delivery only. Phone no given us 9894203124.
Could not make calls
My jio no is 8248341599.i was using this till sep 2017. since i was away from country not in use till jan2018.
now i have recharged but could not make calls or msg.pl look into it, my alternate no is 9443157616
raghunathan.
Problem solution
Dear sir,
We need jio in Bangladesh. Because other sim company's are to expensive for us.
Thak you
Low speed internet
Pls sir my net speed problem. I request that pls help my jio number.
Complaint about network
I am having a very bad experience with jio aince last 2 months. The services are not provided the way promised. There is a problem of network every time. Since 5 days there is no outgoing, only incoming. I am completely disappointed with jio. I can't even contact the customer care. The calls can't be connected. Everything takes time in loading. Whatsapp messages are not being sent. Can't even search anything. This is disgusting.
Indoor network availability
Respected sir,
I bheem kumar writing from mahipal pur new delhi , pin no 110037, filed a complain through voice calling on 198 on dated 20.11.2017 vide your reference id no sr00000f2hc9 regarding subject matter. On that time I had been assured that your issue will be solved till 21 February 2018 and asked for wait by your representative. On behalf of that I recharge my mobile with rs 399. But the problem are being faced by me as on date.
It is also submitted that I am also filed a complain to consumer forum vide complain number 618282. Submitted for your information and necessary action.
Not able to make any outgoing and incoming calls
Sir,
I want to inform you that, in my jio sim not able to make incoming and outgoing calls. I tried to inform you so many times. please help me.
Network problem
Last 15 days the network of Jio is not available properly. Before recharge network is going something proper. Can I return back money. what can I do for it, What is the process of it? Reply soon.
Not playing jio tv in my mobile
Not playing jio tv in my mobile already complaint give to customer care but not solve this problem.
No network
In our area jio net. Speed is 0.22kp.and jio network is very low .call 8837649865.
Apps not connected
App is not working, internet is available but apps not connected. plz solve this prob.
JioFi3 is not working properly
Incoming calls and outgoing calls are affected so much., when I'm connecting with jioFi3 my phone contacts & jio4g voice is not responding. Please resolve this problem very soon.
Thanks
Why I can't call
I knew what my call was unlimited but now my call has been stopped. So now I'm told that call will not be too much. Well, I'm not going to call too much. So I request you to return my call power please please.
Sports channel
My jio tv ap not working any sports channel.
Can not see crickte match
Can not see cricket match on Sony ten 3. so plz activate the channel.
Bad jio network, bad service, bad customer care
I am use jio service very long time but jio service not properly give me jio network are bad customer care are bad call not connected properly sms not send jio tune not set my number i am live in agra in district jagdishpura only one tower for jio network i am note the complain extra tower stand in jagdishpura so the complain are resolve but for customer care two day replay my phone not update but jio i am use in my phone.
Please solve my complain urgent, as soon as possible. Otherwise m port my number in idea network.
Network problem
Dear Sir
I am your jio customer from last six months and my residence is 13/177 Block-13 Geeta Colony Near 13 block Gurudwara Delhi - 110031 . We are facing network problem in this area from last six months. So please do the needful.
Thanks
Network problem
The net speed is very low from last 5 days, we have taken jiofi4 device last one month back it had worked properly in starting.but the signal is showing green(left side of the device).my jio number: 6300655883.
Wrong SMS
Since from so many days I'm not calling from jio number because without any usage of calls il be getting messages stating that... We notice that your Jio number 8073106691 is being misused to make abnormally high number of outgoing calls. This is a violation of the terms and conditions under which the services are being provided. Please take immediate action to discontinue such misuse, failing which your free voice services on this number will be curtailed/discontinued without any further notice. Please do check and do needful else i will port out to other network.... Thank you.
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