care@jio.com: Reliance Jio Customer Care Email

Dear sir/mam,
I have a problem regarding jiotv in my mobile which doesn't starts from 3 days. I am unable to start. I have just updated but it unable to start. so plz help me to start my jiotv.

I need to activate my jio num 8248989276 due to some reason my jio number has been deactivated I need the number back. please kindly reactivated my number. kindly resolve the issue.

My mobile shop can my mobile shop Jio mobile booking start can i take jio mobile agency.

Dear sir my alternate no. is 9354757631. pls stop the calls on my no for not recharging. in a day so many calls on my cell phone. I request u sir pls stop call as soon as possible. i m very thankful to you.

As i lost my jio sim so i blocked the sim through jio care cente. As per the guidance of jio care i visited nearby jio stores to get same number duplicate sim but my fingerprint was mismatched it says that my name/date of birth is mismatched. Few days back i corrected my name in aadhar so i have doubt because of that it shows mismatchedor any other reason. Kindly help me how to get the same jio number because i am prime member as well as i am using dan dhana dan scheme. Do the needful.

R/sir with due respect i like to inform you that I cancelled my jio no. 8910668871 over your customer care 198 to cancel this jio no. But unfortunately you are sending bill. In this matter I like to draw your kind attention that without my permission this no was postpaid what is the reason , as customer i like to know what is the value of customer's. If this no. was not disconnected my request Pl. disconnect with immediate effect. thank you
Jio No.8910668871

It is showing a problem in showing my favorite channels on jio tv.

My jio net is so slow I can't take voice calls and net in my house. pls solve my problem, i want net in my cell in m area there is no jio signals it so slow am in jayalaxmi Nagar,phase 3, beside Priya enclave, bheeramguda.

Kindly update or cancel my Jio Phone pe-book order.

I have booked an Jio Phone on Jio official website. I got an notification on screen of Successful Pre-book Order, but showing Registered with Incorrect owner mobile number. My Order Transaction ID Is FV000003BM64.

Kindly update my order with my correct mobile number: 8840260178. instead of which I registered to booking by mistake, That is Incorrect mobile number. That Incorrect/wrong number is 8840260170 which I entered by mistake.

My Correct Mobile number is: 8840260178.

Order details are: My Jio mobile phone order is:
Product: Jio Phone Voucher
Booking owner mobile number: 8840260170
Delivery Pincode: 284403
Shopping: 1 Items - Total Payment Paid Rs.500 .00

Thanks

Pavan Gupta
guptapavan14 @gmail.com
Mobile : 8840260178.
Lalitpur, U.P -284403

Last two days my jio no incoming and outgoing is not working. network showing properly data networking very smoothly but call regarding is no working. kindly resolve problem hand set vivo Y27 L jio sim no 7976189005.

Sir/ma'am, I want to inform you that I am suffering from data consumption on Jio, Even I didn't use internet.

I have got 2 or 3 msgs about jio network you have sim to ur address but I haven't rched any sim form ur network now msgs r cmng to my jio no-9079246712, but at prsnt there is no sim pls track my sim and mail to me what is the reason, i am from bhiwadi-Alwar, Rajasthan. My name prasad padala, and my idea no- 9911501988, if any msg r call pls inform me.
Thanking you sir.

There was sufficient speed in my network first. But few days ago, data speed has decreased and there is no sound when making calls. Please solve this immediately.

Hi, this renuka, I want to change ID proof on this number 7013048656, because I brought this number of my friends I'd. So now I want to change I'd to my ID , and I called customer care they are telling it's not possible, but the problem is KYC complete to this number Another problem is my friend is not available to me to submit to the aadhar link. so what can I do now, please help me.

Jio 4g voice app is not install on my phone. please tell me solution.

I am using iPhone and always getting "No Service" at TWO places. 1 Pimple Saudagar, Pune and Behind More Mega Store, Marathahalli, Bengaluru. The local iPhone users are getting the perfect signal whereas I am not. The only alternative left for me is to replace the sim. Please inform me whom to contact for replacement of sim at Mangaluru, Karnataka.

Call disconnected by cc supervisor on call without permission call transfer to ivr, unprofessional behavior. I am calling cc to know some information​ my jio num.

I am not able to use my data bcoz my data speed is less than 50kb. 830995038, this is my jio num plz check it. Due to less speed of mobile data i am using beam broadband.

In online recharge by jio money first time 399 recharge have done then it have not sucessful but 399 have taken by my account and second time also, please refund.

I got my jio sim in june. Now I cant watch any program in jio tv app & not listen to song in jio music. Please solve my problem I would be greatful to you.

Hi,

This is regarding my deactivated jio sim 8700447751, i have been to my near my jio store many times before since last 3-4 months but every time they sent me back with the statement that server is not working and after that long time now today on call they are saying they the don't work on the services of the reissue of the new sim card.

Please note that the sim i got from my office with an corporate postpaid plan, i need this sim on an urgent basis as too i have requested to the people working there in store .

One of the coordinator there revert me that ' complaint krna h krdo, hum saturday sunday reissue pr kam nahi krte', and also on conference with one of the jio cutomer care he told the same thing like ' Saturday Sunday rush hota h, isly nahi krte'.

My question is if the stores aren't meant to service the complaints of the customers so for what reason they are open for?

I have been visiting to that place since last 3 months just only for getting reissue of the deactivated sim., and even if Saturday and Sunday is not working day for you then please publish this on your website and in the stores too.

I am hereby giving you the details of the near Jio store :

Shop Number - G-4/27, Aggarwal City Plaza, Manglam Place, Aggarwal city plaza, Rohini Sector 3, Delhi - 110085, Near M2k Rohini, Main Market.

Hello Jio. My Jio sim is problem calling , internet speed and network. I am not use Jio sim not properly due to network.

Its a very humble request to jio team to give atleast >100 KBPS so that I can do basic surfing. I think its the problem with the area. Plz solve the issue as fast as u can.
Phone Lenovo Zuk Z1
Area Balkeshwar,Agra
Net 10 KBps to 60 KBps with in 1 GB limit after that its 5KBps

After recharging my jio no 9663437053 for 309 rs after 3 days internet not working .

I am writing with deep sorry for ur lazy service that after my jio no-7002975857 got recharged with 400 for 309 plan on 1st sep at arround 10am. Even paying more of 99 rupees my data pack has not been activated as yet for which complaint has been taken, so lately at 11.30pm night after informing 3 times over phone about this. I am writing this complaint through my wife sim.

Net speed is very slow, I think other 3G network is better than jio 4G.

I was recharged jio prime and DDD bundle Aug 4, but in my jio app it show offer expire date is sep 2, it show only one month benefit, but I am recharged 3 month benefit, please solve this problem.

I have jio sim but not a 4g speed in my village under 200kb speed. over village have center under 100 village. than other company give better service, but i have jio recharge,a nd over 200 friends group jio sim use. so tower sim capacity very law but user are more than. so kindly resolve our problem.
Village. dayapar.ta. lakhpat. dist kutch. gujarat. mo. 7016760841.

After recharging my jio on 1st Sep 2017 i find that my jio speed is not even 2G speed. Even after i recharge message from your company still come saying that your jio speed and out going call has been restricted. Why do you try to fool other like this?

I have post paid jio connection no8700450721. I did not get any bill for payment till 31.08.17 and on 1st September they disconnected both voice and data services. I immediately on 1.09.17 made a payment of 399 thru jio app which has been acknowledged by them and they told me that services will be restored within 2 hours.when it did not happen, i contacted thru 198 and they said we are taking this complaint and the same will be resolved within 48 hours. when after 48 hours it was not resolved, I contacted 198 and they once again write the complaint and told me that the will be resolved within 48 hours. It is a disgusting experience. It seems Jio does not care for their customers. Pathetic.