care@jio.com: Reliance Jio Customer Care Email
Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.
Jio customer support responds within in 24 hours.
If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.
Contact Number
1860-893-3333 - Contact details
199 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Comments
Out going calls are barred
I have recharged my jio no. 7975453259 last month but from 2 days I'm unable to make any calls. So plz help me to come out of this problem.
Slow internet
Jio internet is going too slow please make it fast as soon as possible.Now a days I am losing hope on Jio due to slow internet. Jio TV is not working properly still I have 70 MB data, why this is happening like this? what is the problem?
Lost mobile
My wife lost her phone to-day morning at 10:45 A.M. the jio number available in the mobile is 8309663188
gmail, facebook and other apps are not logged out present. please try to block the mobile.
Dear sir, mam
Dear sir, mam
Problem is battery become blowing and we can't close Jio panel tell me solution and solve this problem.
Jio4g voice app not working
I am using gionee v6l ctrl and initially jio 4g voice app was working but from some days app is not working. Sim is working but in case of the jio 4g voice app it's notified that unable to connect to internet. Check internet connection. Plzz help.
Money transcition from account 2 times
Dear sir / madam
As I recharged my mobile from mobile transaction as it was unfortunately done by 2 times so my money was cut 2 times and the validity is for 1st recharge only. so please send my 2nd transaction money back.
Network problem
After 28 days network problem no solution. my area - Assam tezpur phulbari phulbari pin code - 784101
Network is too much slow
I am Rudha dutta. My jio no is 7980570269. I am living in Dhanbad and my area pin code is 828109. Sorry to say that in my area jio network is very slow. Please solve my problem as early as possible. Thanks.
My sim is not working
I got a new jio sim and used the free 4G service but after 6 days now my sim was not working. No calls and internet only no service will be provided my 2G data pack was finished after that my was also not working. Plz help me to restart my sim.
Doubt
Just now i got jiofi but how will i get sim n what are the plans?
Net slow
I got a new jio sim and used the free 4G service but after 25 days net speed below low... Please resolve my problem.. plss.
Providing very bad service
Very bad service provider by your networks. No internet speed. Your customer care officers not providing satisfaction by customer.
My data is losted without any usage
I have samsung j7 and i have observed that my data is loosing without any usage. 15 minutes ago i have told the jio advisor that i have 50 mb left without using the 1 gb data pack and now without using it is reduced to 35. We have trusted jio but they are now broking our trust. They have to give reasons for this.
My data fast finishing
Today my data using 100 mb. Balance 900 mb not useless but 1gb completed message receiving.
Jio sim
My jio sim app is showing to me offline what I do to solve?
Complain - Fraud by jio
You charged me 1st 303 then 509rs and now u sent me bill of the month. Whats going on... Am I fool, that I am recharging phone then I have 2 pay bill also. You robbing me out u guys, I will take u to the court not bcoz of money because of u fooling me. Your advisor told me to do recharge and now when I got the bill I called ur advisor they are saying that they cant help. They r not taking my complain u more on this the way to deal with the guest. I will tech u how to do it, guys they r fraud they take money and they will send a bill also to pay. This is not the way u doing I want that bill canceled because I am not using ur service in free. I payed while time of buying and then 1st recharge 99 another 303 then 509 will in 303 I payed 400 and now the thing is u generated a bill of 455... For what? Tell me as soon as possible otherwise I will take u to the court because I have all the proof.
Soo poor Internet speed
Network is so poor in our location housing board bhilai CG.. I did the complain about this problem but not solved by your side.
My jio dongle is not supporting
Jio dongle is not supporting through network i face data traffic whats the solution?
Network issue
I am form kerala, palakkad, kuzalmannam, we r have n better network. I am 12 times complaint register But no response. pls do anything. Otherwise u have lost to many customers. Pls do the need full.
Jio tv is not working
I don't have jio sim i have airtel 4g sim but i want to see tv in mobile. so i have downloaded jio tv in my mobile. i made an account from my friend sim of jio then i had log in in jio tv app all the channel came but the channel was not opening.
Cannot call anyone
I bought a postpaid jio sim in Jammu and kashmir 2 months back. i got posted in Ranchi (Jharkhand) and now i am not able to call ANYONE using my jio sim. My jio sim is a POSTPAID jio sim, please look after my problem and please tell me that whether i have to get my jio postpaid sim changed om the same no. or your team can resolve and help me in this problem?
Not issuing me the cashback vouchers on jio mifi
I purchased Jio Mi-Fi on the offer of 100% cashback bt still VOUCHERS of Rs 201 is not given on my no. I complained 6 times regarding that..bt still vouchers are not given in my no...its very painful to inform you that only text msg came to my no to redeem the VOUCHERS bt when I HV opened my Jio apps for redeeming it...its not showing in the apps. I was connected with Jio family with a trust bt its very painful while informing you. My no-8617484626. Plz issue me the VOUCHERS.
1 gb data plan not activated today
I have 399 rs plan but today data plan of 1 gb not activated. Please do need full.
Jio chat is not openning in my mobile
I install jio chat app many times it install but only loading not open nor login.
Poor indoor coverage
From last one year we the residents of naid pora anantnag j&k r facing poor indoor coverage. Your customer care executives r providing date upon date, but the problem still persists.
The internet is not working
I have been calling from 4 -5 days the people of Jio care. I have talked wid them many time number of times they keep on holds till 15min. one the (TL) neekta parek, I have talked wid her and explain my problem she told me that u r problem will solve in 38 hrs. since the problem is not solved the people on call are not talking properly the special the (Tl) are not talking properly the 2 (TL) name is Mohammed sayad this Tl is not properly. I would request to the company head to take action on this both Tl. plzz if possible than call me I would seriously like to talk with the company person, the person who can take action.
Network not showing in my area in budaun
Dear Sir/Mam,
Request just I want to inform you that last 26 days my jio network of data are not working in full range but jifi 2 device is works properly and network are not show. Plz increase range of network in village Mhammed nager sulra distict budaun pin 243601.
kindly resolve the issue.
Thanks And regards
Avdhesh kumar
Mob. No. 7617508443
Bad network issues
Dea Jio team. Jio net is very week and bad service of my area. I can't call and internet from my house when I have to come outside than a little use of internet. I complained so many times of customer care and also they promised me that Jio link will be placed in 90 days but still there is no network. So I request you will be kind necessary network action properly.
Recharge wrong num by mistake
l have to recharge my jio num 9877269792 with rs 399 but by mistake. i recharge jio num 8169095918, so kindly recover my rs and recharge my jio num 9877269792.
Regarding Jio phone delivery
Sir, i am a soldier.. working in jammu Kashmir. I am purchasing a Jio sim in j&k. last month I am booking Jio phone through my number. present I am on leave 2 months. My Jio phone booking details and any other details of Jio phone not received to me.. because this is a prepaid sim. This sim working only j&k, I can't login to my Jio id because the OTP is not received. So how can I get my phone delivery details. plz help me.
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