121@in.airtel.com: Airtel Customer Care Email

Email
121@in.airtel.com
Company
Department
Customer Care
Region
All India
Note
Airtel customer care email id for mobile users as well as landline and broadband users to lodge your complaint and issues.
Mobile users, mention your mobile number in the subject of the mail.
Landline/broadband users, mention Airtel account and fixed line number in the subject of the mail.

If the above contact didn't helped you, here are alternatives to reach Airtel customer support.

Contact Number

1800-103-0121 - Contact details
9935012345 - Contact details
1800-102-8080 - Contact details
51234 - Contact details
4448080 - Contact details

Email

nodalofficer.pb@in.airtel.com - Contact details
digitaltv@airtel.com - Contact details

Support Link

 - Contact details
Official website - Contact details
 - Contact details

Comments

G T Moorthy

Wed, 07/05/2017 - 15:19

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My mobile no. Is 9818418683. I had paid my bill for an amount of ts. 305.00 on 18.6.2017. I am enclosing my bank stetement which shows that u have encashed ts. 305 from my sbi account. Now pl confirm payment and ipdate my account.

Dear Airtel

Sir I was payed rs 305 bill pay by Airtel apps on Wednesday 5/7/2017 17:32 hrs has does not done... but my saving account debited 305 rupee it's my problem pls solved.... payment by debited card....ok

Rajesh Khanna

Thu, 07/06/2017 - 13:39

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Dear Sir,
Neither my airtel broadband (internet connection) is working nor the landline attached to it since two-three days. I am facing a lot of in-convenience because my business is suffering. Request you to register a complaint immediately and take appropriate action at once. My mobile No. is 9810110251. Thanks Rajesh Khanna. Airtel Broadband No. 0129-4171918

Debesh chowdhury

Fri, 07/07/2017 - 21:03

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Hi i am an airtel user having postpaid no. Since today evening there is no network available in my no... not even connecting call to 121 cx care.... its showing no service available. pls look the matter and do the necessary as soon as possible. Expecting a revert back from you guys.... thank u.

Sunil Kumar

Sat, 07/08/2017 - 07:29

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Dear Airtel Team,
I was not using my Airtel sim for a month and the number is not working. And I found my this number has been allotted to somebody else.

Serious issue is: I had facebook account, Whatsapp number, skype and different banking password on that number and it has been given to somebody else. My airtel number was: 8800318869.

I am in serious trouble.
Please help.

From yesterday 8/7/2017, there is no incoming and outgoing for my numbers 9842385973 and 9842810182 till now.

Madhukar H. Pu…

Sun, 07/09/2017 - 13:27

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I'm your honest subscriber. Recently I visited USA from 17 th May to 7th of July. Before going I had a talk with customer care for getting international roaming plan & I opted for 149 plan. I never accepted any other plan. During my stay there I made calls through WhatsApp via wifi & did not use phone calls. I threfore request u to correct the bill &continue service. 9870034050.

Simran matwamkar

Mon, 07/10/2017 - 00:07

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Hii, I recharged my mobile by the pack of 43 rs, the amount was deducted from my account and was credited with mb, but after 12 am the mb was deducted as, your offer states that the mb will be for 1 day that means 24 hrs, how can you deduct my money then, on calling the customer service and talking to the representative, he states that we are unable help you in this matter or help you with the refund, also when asking him for an complaint link he sates that we don't have any complaint link or service for it also sating that we re the the best customer service provider..I don't think so that you are the best customer service provider , when you states that we can help you further.

I just need my refund credited back to my account in the next 24 hrs that means 1 day here.
Thanks

Manoj D Kapasi

Mon, 07/10/2017 - 12:20

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Sir, Since I am being with Airtel network since long time, though other network offering more attractive packs for postpaid. I still continue with ur network n will always be in ur network, just wanted to request u for sm loyalty reward in any form as u like. So Wl b happy for being part of ur network n wl feel proud too, its just n request, hp u may consider it,my no is 9880046994. I am absolutely comfortable in ur network n ur service I even hv airtel landline at my place.

Vinay Kumar

Mon, 07/10/2017 - 13:33

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Dear Airtel
My 4G hotspot bill missing . Hotspot -ZTE , Model -WD670 , IMEI - 863334030090699.
Thank
Vinay Kumar
M.no-8800124949

Noel Philips

Mon, 07/10/2017 - 17:58

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Dear Sir,
I got several messages on my mobile phone number: 9892412355 telling about offers for 3G/4G. I recharged with the amount of Rs.303/- but did not receive the recharge as my mobile phone is a 3G.

Kindly credit the amount to my phone-9892412355.

I've been running around to all your Airtel centres and I've been advised to write and complain to you.

Thanking you for your assistance.

Yours truly,
Noel Philips 9892412355.

Hi, my number is 8521005618. yesterday I recharge online121.00 rupees but my plan is not activated. Hdfc reference number - HDFC 171140874
Airtel-04992990009396

Dalveer Singh

Tue, 07/11/2017 - 17:42

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Dear
Sir/Madam

I'm Dalveer Singh. i have take a new connection last month. but i'm not satisfied your plan so i want to disconnect this connection.

Thanks

Dharmendra

Wed, 07/12/2017 - 12:45

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Mobile Connection No.45610216 and 9891210216

Sir/Madam,
it is informed that NSC is a government of india undertaking and the corporation is having 52 airtel mobile connection but frequently it has been observed bill for mobile no.9891210216 and landline connection no. 45610216 for the month of 02/03/2017 to 01/04/2017 amounting to Rs.592.80 and Rs.1723.33 respectively has been paid by vide cheque no. 220673 dated 12/05/2017 [State Bank of India] amounting to Rs.2356/- and at the sametime an amount of Rs.2301/- .has been paid for the period 02/05/2017 to 01/06/2017 for the aforesaid no. and accordingly it has been observed that the previous balance of Rs.1923.91 has been added in the bill for the period 02/06/2017 to 01/07/2017 . The concerned bill is pertaining to Dr. S.K. Yadav, Addl. Gen. Mgr[HR], NSC, Beej Bhawan, Pusa Complex. It is informed sch kind of problem is frequently taking place and the concerned person preparing bill from your end is not taking due care and every now and then and the Corporation is facing problem in rectifying the same. In this connection, it is requested to furnish the fresh rectified bill in respect of aforesaid connection.

This matter has been brought to the notice to our Hon'ble CMD, and he has taken a serious view about it and it is hereby intimated that if such kind of problem are not rectified in time, the the National Seeds Corporation Limited would be in position to adopt other mobile connection plan.

hoping for a favourable response.

Dharmendra
Manager[HR]
8860106964

Sanjay Kumar

Wed, 07/12/2017 - 16:37

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Dear Sir/Madam,
I would like to inform you that I have buy 499 plan from airtel. They said that in this plan you just need to pay 499+ Tax. and you get facilities like Unlimited STD and Local calls from any company mobile.+ 5GB data free.

When I get my bill I surprised to see the my bill. it was rs. 1230.36/- airtel make the fool to me. He charged extra from me. While I have paid 250 rs. in Advance and 11.78/- my prepaid balance with airtel. So how they send me extra bill. It means they want reduce the goodwill of airtel.

I have humble request to you please update my bill as per plan which is 499 And also mines my advance payment of rs. (250+11.78 =261.78)

As per my calculation this bill should be:

1. Plan Amount = 499/-
2. Outgoing calls = 42.40/- (in roaming 24+13.80+4.60)
Total Amount: = 541.40/-
Add CGST@9% + 48.726/-
Add SGST@9% + 48.726/-
Total Amount of bill = 638.852/-
Less: Advance Payment = 261.78
Total Payable Amount = 377.072/-

I just pay of rs. 377.072/- as per your plan.

Please send me revised bill asap (bill is attached with mail).

With Regards
Sanjay Kumar
(Mob. No. 91-9910516818)

Nirjhara Nir

Wed, 07/12/2017 - 20:35

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Kindly deactivate/close my airtel post paid no . I want discontinue this number. Reason being that I am absolutely disheartened by the serviced offered by airtel.the net does not work and i even complained about it but nothing was done about it.today i visited three airtel stores. nobody helped. rather i was only misguided. thus i had to bear all the discomfort of driving from one store to another and in the end got no help. I pay a bill of approx 1000rs every month and this is the kind of service airtel gives then it is certainly enough to tolerate airtel anymore. i earnestly request to please help me settle my bill and close/deactivate my number forever. I would be obliged if i get atleast this support from airtel.

Thank You
Regards
Nirjhara Nir

Dhanesh Kemprai

Wed, 07/12/2017 - 22:26

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I had been rechargef Rs. 102 on dated 08 July for 5 days 1GB 3 GB Pack. But since 8 July I can't able to use any application and website till date. without using , my 1GB pack will lapse today. I had contact customer care two times and inform my problem.But my problem not yet solved and will lapse today without using a single day. I request u, pl solve my problem and extend duration.

Syed mustafa

Thu, 07/13/2017 - 01:40

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Hii I'm using VODAFONE network but offer is not good I'm port in airtel today 9959887402 but VODAFONE profile caller tone international roaming is free but u charges on profile caller tone. I want free profile caller tone international roaming is plzz help me.

Jayanta Mahata

Fri, 07/14/2017 - 11:15

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Dear sir, i continuously call on ur complaint no. 198 since 7 days but my issues are still on and your customer care dept. i hv paid the due amt but no recharges hv been done yet. i hv enter my complaint on every call but no benefit, im so frustrated. And ur Care dept. have very bad knowledge of ur services and they have very less detail even ur senior dept. hv same condition. i dont know how they satisfy ur customers. Pls do something and resolve my issue fast. Thnx i hope u will.for further details my trans Id is 1001283574467.

Nagendra singh

Fri, 07/14/2017 - 19:28

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I have shifted to Mumbai from Muzaffarpur, Bihar. l want to retain same number without any roaming charges for outgoing calls and net use. Kindly advise me , what is the procedure ?

S.Venkataramani

Sat, 07/15/2017 - 22:09

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user id-04443598836_in

In my earlier bill the amount will be about Rs.960/ past 3 month but this (bill no-321563166) is about Rs.1075/ kindly clarify , why it is increased. i want same thing to continue as assured by your people
kindly do the needful.
regards,
venkatramani

Jamnalal kolar

Sun, 07/16/2017 - 09:03

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Dear sir,
I am Airtel broad band user my phone no is 07314005910. my phone incoming is going on but out going is not functioning. please start it immediately.

Jamnalal
182 Jawahar Nagar near Rajendra Nagar Indore
Mobile 9425104910, 7223892182

Vinod jain

Sun, 07/16/2017 - 17:14

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I made payment of Rs 421/- during its week of July 2017 for My landline no. 0172-4651218 but no cash back has been given so far. Please look into this ASPECT and allow me cash back as admissible.

I recharge my airtel number 9987871793 for 195 by offer in my sim card for 1gb and unlimited talktime for 28 days the recharge was done the msg was recived but but i cant use that offer. I have a proof for done the recharge pls return my money as that same offer or ordinary recharge pls sir.

I have applied for SIM transfer from Tamilnadu region to Karnataka region on last month. Till now my sim is not activated, but am getting range, am presently in delhi how can i activate my SIM as soon as possible.

Please anyone help me.

Yash kumar

Tue, 07/18/2017 - 08:59

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My Airtel No is 8755018444
Recharge amt - 399
Recharge Date - 15/07/2017
Benifit- UL calls + 70GB for 70days.

Actual benefit is 1280Mb approx. No other per day transaction. And and that time there is no TnC* added in your offer. Give me 1GB per day Data. Customer are not blind.

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