care@jio.com: Reliance Jio Customer Care Email

Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.

If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.

Contact Number

1860-893-3333 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

Please help me, my network is too weak and also call drop issue after many time I complain against but it not resolution. I m complain many time but call drop problem continue. I request you to please help.

Sunil Karmakar

Wed, 04/12/2017 - 15:20

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Sir, Please deactivate of my JIO Number 8700418802. since activated call to & fro not connected till date. so I am not happy with is number. You are requested please deactivate immediately.

Regards,
Sunil Karmakar
9971684976

I recharged of 99 there was no tax but today i recharged of 309 with my debit card same as before i did but today i had a big tax of Rs. 40.3 what is this jio?

Sir, I have have taken prime membership of Jio sim but it is not working and recharged with 303 also. now outgoing call and SMS not working But net is working I have made complaints so many times but no action has been taken.

My no 8639901733

Anil Goswami

Thu, 04/13/2017 - 14:43

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Hii. my jio Number is 8368616344 and my adress is 1799, first floor leela gas agency sohan ganj delhi-110007. i have been facing network issue. please solve this problem.

Hi sir
I have already request to jio team our area network is very weak sometime jio user connected 10 to 15 thousand in our area but network is very week 2 point network available. Net is also bad 2g is better for jio. To open 1 small file sometimes 2 or 3 min take. i request to ur team plz give us full and strong network i am waiting 4 your answer.

My contact no +918140831329 and jio no +918200321341
thank you sir

M.pavankumar

Fri, 04/14/2017 - 09:36

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Hi sir, I am pavan Kumar from Hyderabad,8328273493
This is my Jio number, your customer recharged 499 without any prime recharge, please cancel above recharge and please recharge 408 recharge. otherwise I wll take serious action on jio, i am ready put PS case on jio. please respond immediately
Thanking you

Soumya Bhatsoori

Fri, 04/14/2017 - 12:28

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My no is 8618324923.My active plan is Apple prepaid.
As I have received several messages from Jio to pay recharge of Rs303 otherwise service would be discontinued. To avoid such threatening I have paid Rs 303 on last day of summer surprise offer. Please note that I have opted and interested in APPLE PREPAID OFFER which is active plan & sit needs to be continued upto December 2017 as per offer. Pl replace this immediately. As I am interested in Apple prepaid offer, pl continue Apple prepaid offer. My consent is not available for cancellation of my Apple prepaid offer
Soumya Keshav Bhatsoori

My jio no is 8999958606, getting slow net speed on 4gVivo mobile.so plz request solve the issue immediately.

There is any app any solution by which my handset is worked like volte,I just want that I can call anywhere without turning on my data, and the Jio 4g voice is a worst app plzz change it.

Tribhuvan yadav

Fri, 04/14/2017 - 16:51

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My jio money Account 13 April bank to jio wallet transfer 7000 but bank in not my Account transfer money Plz short.. my problem last 2 days try jio money customer call but not call received. 9998914595 is my jio registration number.

Tharanidharan

Fri, 04/14/2017 - 19:35

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My jio sim my house including particular area tower not available. only emergency call show the my cell phone. my location kalapet. pls solve the problem sir.

Gurpreet gill

Fri, 04/14/2017 - 19:43

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Today recharge with Rs 309 after your message free for 3 months but now your message shows validity only 28 days what is the truth.

Mobile network is not working and the jio 4g voice aint working. when i reinstalled it shows type otp password when no otp was sent. i recharged for prime membership still the app isnt working please fix.

Ashafaque

Sun, 04/16/2017 - 13:13

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I live in Mughalsarai near varanasi. jio internet speed is too slow like 2G speed. and call fail many times.

I have registered ₹99 and 303 but my Jio sim out going call not working. Please help to restart my Jio sim for out going call I have complained many times but not positive response he give many times call lock no. My present call lock no.Sr0000085TGX.

Sandip shinde

Sun, 04/16/2017 - 23:38

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Hi, I had done recharge of rs.303 on 7th April 17for jio card number 9594808997 through a retailer. Transaction I'd is BR000045T3XE. Currently, retailer is not giving refund though my recharge was not successful and retailer got refund for it which I came to know via customer care. Hence, I want my refund as early as possible.

Retailer is not giving refund and not cooperating. So, I want you to take action against retailer who is cheating to jio customers and spoiling name of good brand. Retailer is not Sharing even his name also. Still, I am providing retailer details as below:

Contact number 9819026243
Shop name : Sai shraddha mobile world
Khadegolavali, Vithalwadi east, pin 421306

So, please take action against retailer who is cheating and not giving refund of unsuccessful transaction. Since I have not got refund yet.

Thanks and regards
Sandip Shinde
9594808997
9223482359

Shibashish Barik

Mon, 04/17/2017 - 11:43

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my Jio no is 8249350469.. I have already recharge 99 and 308. previously voice call was working good but now outgoing call and incoming call is not working... plz help me.

Sadagopan

Mon, 04/17/2017 - 20:15

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As per the my jio app in my plan says ,the happy new year offer closed on 15 april 2017.current plan details not uptdated on the app till now.summer surprise offer eligible membership not rolled in the app. Kindly do the need full my jio no 8610326846. Sadagopan.

Ashish Pandey

Mon, 04/17/2017 - 20:45

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Network problem jio is not working village Dhauha Chunar Mirzapur. Pin code 231305 jio call disconnected. Jio network not working.......8840812865.

Himanshu tunwal

Tue, 04/18/2017 - 06:53

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This date 7-4-2017 I m 303rs recharge on my number but sir by mistake my303rs recharge is on ths number 7014609033 so plzz sir... My recharge number is 7014069033 tht so plz my 303rs tht recharged is recovered on that number 7014609033 n recharged on my real number 7014069033. I m talking to jio customer service number so he is tell on that my recharge is received in after 24hr. so I m waiting on my recharge so kindly I received.

Ravindra Singh

Tue, 04/18/2017 - 08:11

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I have a problem with jio 4g voice app does not have vibration on incoming call and not have a option to activate on this programs. then msg incoming have a vibration and when call have incoming so not dats a bug or my phone problem because this app has no option. so i think this app have a bug, so please update this app to fix this bug problem.

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