care@jio.com: Reliance Jio Customer Care Email
Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.
Jio customer support responds within in 24 hours.
If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.
Contact Number
1860-893-3333 - Contact details
199 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Comments
No outgoing and no incoming calls
I am not able to do any call and also i am not going any outgoing call plz help me.
Call drop issue
Please help me, my network is too weak and also call drop issue after many time I complain against but it not resolution. I m complain many time but call drop problem continue. I request you to please help.
Deactivation of JIO SIM 08700418802
Sir, Please deactivate of my JIO Number 8700418802. since activated call to & fro not connected till date. so I am not happy with is number. You are requested please deactivate immediately.
Regards,
Sunil Karmakar
9971684976
High tax
I recharged of 99 there was no tax but today i recharged of 309 with my debit card same as before i did but today i had a big tax of Rs. 40.3 what is this jio?
Call conference problem
On my number call conference not working. How to activate it?
Outgoing call and SMS not working
Sir, I have have taken prime membership of Jio sim but it is not working and recharged with 303 also. now outgoing call and SMS not working But net is working I have made complaints so many times but no action has been taken.
My no 8639901733
How can i submit my papers to generate otp
I have a wi fi.sim no is 8077352692. kindly connect it with my registered airtel no.9368794311. my adhar no is 451758421509.
How to check data
How can I check the data remaining on my 1 GB data pack on JioFi3 on android.
Complaint about network
Hii. my jio Number is 8368616344 and my adress is 1799, first floor leela gas agency sohan ganj delhi-110007. i have been facing network issue. please solve this problem.
Complain network problem
Hi sir
I have already request to jio team our area network is very weak sometime jio user connected 10 to 15 thousand in our area but network is very week 2 point network available. Net is also bad 2g is better for jio. To open 1 small file sometimes 2 or 3 min take. i request to ur team plz give us full and strong network i am waiting 4 your answer.
My contact no +918140831329 and jio no +918200321341
thank you sir
My jio sim is very slow
My jio sim is very slow and low network compared with other sims. so please help immediately.
Without prime ur person recharged 499
Hi sir, I am pavan Kumar from Hyderabad,8328273493
This is my Jio number, your customer recharged 499 without any prime recharge, please cancel above recharge and please recharge 408 recharge. otherwise I wll take serious action on jio, i am ready put PS case on jio. please respond immediately
Thanking you
Restoration of Apple prepaid plan
My no is 8618324923.My active plan is Apple prepaid.
As I have received several messages from Jio to pay recharge of Rs303 otherwise service would be discontinued. To avoid such threatening I have paid Rs 303 on last day of summer surprise offer. Please note that I have opted and interested in APPLE PREPAID OFFER which is active plan & sit needs to be continued upto December 2017 as per offer. Pl replace this immediately. As I am interested in Apple prepaid offer, pl continue Apple prepaid offer. My consent is not available for cancellation of my Apple prepaid offer
Soumya Keshav Bhatsoori
4g net speed
My jio no is 8999958606, getting slow net speed on 4gVivo mobile.so plz request solve the issue immediately.
I want to change my Jio no with volte
There is any app any solution by which my handset is worked like volte,I just want that I can call anywhere without turning on my data, and the Jio 4g voice is a worst app plzz change it.
Jio money
My jio money Account 13 April bank to jio wallet transfer 7000 but bank in not my Account transfer money Plz short.. my problem last 2 days try jio money customer call but not call received. 9998914595 is my jio registration number.
Tower not available
My jio sim my house including particular area tower not available. only emergency call show the my cell phone. my location kalapet. pls solve the problem sir.
Recharge of Rs 309
Today recharge with Rs 309 after your message free for 3 months but now your message shows validity only 28 days what is the truth.
Is jio surprise available or not on my number?
I have recharged jio surprise on 9 April 2017 on my no 7005175929 but trai withdraws that offer in 6 April night. Am I eligible or not?
Mobile network and call not working
Mobile network is not working and the jio 4g voice aint working. when i reinstalled it shows type otp password when no otp was sent. i recharged for prime membership still the app isnt working please fix.
Double recharge
My no has got double recharge please refund me. My Mo no 7020414743.
Slow internet speed
I live in Mughalsarai near varanasi. jio internet speed is too slow like 2G speed. and call fail many times.
Jio sim out goin call not working
I have registered ₹99 and 303 but my Jio sim out going call not working. Please help to restart my Jio sim for out going call I have complained many times but not positive response he give many times call lock no. My present call lock no.Sr0000085TGX.
Regarding refund of Rs. 303 recharge
Hi, I had done recharge of rs.303 on 7th April 17for jio card number 9594808997 through a retailer. Transaction I'd is BR000045T3XE. Currently, retailer is not giving refund though my recharge was not successful and retailer got refund for it which I came to know via customer care. Hence, I want my refund as early as possible.
Retailer is not giving refund and not cooperating. So, I want you to take action against retailer who is cheating to jio customers and spoiling name of good brand. Retailer is not Sharing even his name also. Still, I am providing retailer details as below:
Contact number 9819026243
Shop name : Sai shraddha mobile world
Khadegolavali, Vithalwadi east, pin 421306
So, please take action against retailer who is cheating and not giving refund of unsuccessful transaction. Since I have not got refund yet.
Thanks and regards
Sandip Shinde
9594808997
9223482359
Voice call not working
my Jio no is 8249350469.. I have already recharge 99 and 308. previously voice call was working good but now outgoing call and incoming call is not working... plz help me.
My plan in app
As per the my jio app in my plan says ,the happy new year offer closed on 15 april 2017.current plan details not uptdated on the app till now.summer surprise offer eligible membership not rolled in the app. Kindly do the need full my jio no 8610326846. Sadagopan.
Network problem
Network problem jio is not working village Dhauha Chunar Mirzapur. Pin code 231305 jio call disconnected. Jio network not working.......8840812865.
Recover recharge
This date 7-4-2017 I m 303rs recharge on my number but sir by mistake my303rs recharge is on ths number 7014609033 so plzz sir... My recharge number is 7014069033 tht so plz my 303rs tht recharged is recovered on that number 7014609033 n recharged on my real number 7014069033. I m talking to jio customer service number so he is tell on that my recharge is received in after 24hr. so I m waiting on my recharge so kindly I received.
Jio 4g voice
I have a problem with jio 4g voice app does not have vibration on incoming call and not have a option to activate on this programs. then msg incoming have a vibration and when call have incoming so not dats a bug or my phone problem because this app has no option. so i think this app have a bug, so please update this app to fix this bug problem.
Server is slow and no network sometime
I got an Jiofi2, they said that we get 1gb fast per day but its not fast for atleast 200MB. So I am totally disappointment . I want to be this to be repaired.
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