121@in.airtel.com: Airtel Customer Care Email

Email
121@in.airtel.com
Company
Department
Customer Care
Region
All India
Note
Airtel customer care email id for mobile users as well as landline and broadband users to lodge your complaint and issues.
Mobile users, mention your mobile number in the subject of the mail.
Landline/broadband users, mention Airtel account and fixed line number in the subject of the mail.

If the above contact didn't helped you, here are alternatives to reach Airtel customer support.

Contact Number

1800-103-0121 - Contact details
9935012345 - Contact details
1800-102-8080 - Contact details
51234 - Contact details
4448080 - Contact details

Email

nodalofficer.pb@in.airtel.com - Contact details
digitaltv@airtel.com - Contact details

Support Link

 - Contact details
Official website - Contact details
 - Contact details

Comments

Anoop goyal

Fri, 11/18/2016 - 14:03

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During the installation of broadband company told me that they will adjust Rs500 in our bill but it's been three four months and they have not. And there is no action taken by the company.

Please disconnect my landline(08049576679) and broadband, as I'm relocating to a different place. Thank you.

I buy new mobile micromax e45. in which company gave free double date. And I enter the airtel site and activated the offer. But I can't get any benefit in my 4g new mobile.

Harish Kukreja

Tue, 11/22/2016 - 20:35

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To whosoever,

I had got a new connection on my name 9096309999, which the SIM card had been issued after a month. My number was disconnected due to non payment. I paid the payment in full and we told that the number would be restored in a couple of days at your gallery Shri Sai Multimedia infotech, Gangapur naka, Nashik.

But now I have visited the gallery a number of times. But every now and then the executive (I don't feel like calling him executive) comes up with a new scheme saying your number being a VIP number submit your document (which I did so) and your number will be restored for 599 plan. I agreed.. I was told that he had mailed to his back-end team and reply you at your earliest.

After a couple of days he comes up with a new scheme saying our back-end team has asked you to go for a infinity plan... again I agreed. Two days later I was asked either to PORT 3 numbers of my other networks to airtel then and then the services will be restored. The next day he told me to pay him 3750 which was an amount to be paid for restoring my number.

I am sick of the services or the replies and the rude and Ill behavior of the person. This is the last option i am trying or do hell with the services. My alternate number is 9209029999. Hope I am satisfied with the complaint soon.

Shakeer Husain

Wed, 11/23/2016 - 05:47

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My Number : 9746927760
I am Airtel customer so today I had lost my 400 mb when I recharge 298 special offer of 3 Gb i also got 5GB in night when I call your customer service they give wrong information to me so i want my lost 400 MB now.

Gyanesh sharma

Wed, 11/23/2016 - 12:27

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My mob.no. is 9871190713 and a call come from no. 1409807964 at 11:28 am today and he says that i will get extra benefit on my plan and i confirmed from him that there will be any extra charge, he says no but he changed my plan from 299 to 399 which i know when i got msg from airtel. I call on customer care but they say that now they cant changed back my previous plan. I feel very harassed. I want my previous plan and if u dont do that, then i will port my no.

Shamili devanand

Thu, 11/24/2016 - 09:48

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Plz send a right technician to check the broadband connection, I'm getting a so much trouble on disconnect of broadband connection. Many technician are coming bt none of the people have done their job correctly.

I had purchased OnePlus 3 cellphone through Amazon. while purchasing I was given with offer of 15gb data for the recharge of one GB but when I had claimed for it I did not get 15gb data. My contact no is 8105201944. please check my details and help.

A V Suneel

Sat, 11/26/2016 - 14:46

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This service was My favorite bad service entire of the world, maintain as same in future being time, all the best my best bad service.

Mohamed farook

Sat, 11/26/2016 - 15:02

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I am mohamed farook, currently using rs.1099 plan for past one month. I want to change my plan because this plan is very costly for me and no use for me.if you've cheapest plan please change my plan. My landline no :044 42323027

Dolly verma

Sun, 11/27/2016 - 08:35

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Please, Take an action on the concern related to my airtel mobile 8811965596 has been resolved to my satisfaction.my Ref.no.is CEXCL21127191370 registered on 27-nov-2016 08:37. Hope will solve it successfully..To cancel my second recharge for Rs. 299 and please refund it either in my paytm balance or my talk time balance. Thank u.

My airtel account no is 12005319 and telpone no is 011-49059815.My name is RP SINGH but on enquiry at 121connection is still showing in name of Manglesh.Please delete the name of Manglesh and update the record correctly.

Manikandan nair

Tue, 11/29/2016 - 11:12

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I want to change my bill plan charges a/c 149 cugplan_mb along with boosters 500 mb 3g@150 to a new plan which was recently launched by your firm for LIC employees and agents corporate plan group calling free in post paid plans in which I have to pay monthly rental of Rs.299 and I am eligible for 500 local calls or 400 STD calls,free sms local&national 400 and free Data 3G/4G optional 750 MB and there after in unlimited in reduced speed as explained by your representative by Mr. Shiv (mob no 8452824289) with a leaflet given by him.

kindly do the needful and inform me at your earliest.

With warm regards,
Manikandan. Nair
Mob No, 9820229931

Issachar D. Sangma

Tue, 11/29/2016 - 13:57

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Hi, I wish to inform you that someone has been using my AIrtel number for Airtel Digital TV and i have been receiving bills for the last couple of years and had made complaints about it. Yet i am still receiving bills and messages despite making so many complaints. The Digital TV ID is 3001178992. And I am certain that i did not even subscribe for Airtel digital TV. I kindly request you to look into the matter and stop sending me.

Deepika Devi

Tue, 11/29/2016 - 16:25

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Hi, I am Not receiving bill for broadband through the landline No:0452-4355820 for the last month. so, please sent me the bill through post not in ebill ,sent me paper bill. Thank you.

U.Sandeep Reddy

Thu, 12/01/2016 - 14:05

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Account number 7025726529 my bill due is 1060 my account is disconnected long back that I don't know ok. so I got call from lok adalat court yo pay bill. I requesting u to plz reduce my amount to 500 so i can pay this much itself. plz I am requesting.

my dsl shows active, but internet doesn't works. we have paid the bill a week ago but no connection is given up.we placed a complain on 28 nov but you customer care also doesn't shows up. plz fix this as soon as possible. our dsl connection no.041161427501_tn,...registered landline no.04449512089.

It is really worst service in india, all of my family were airtel customers, just because of callcost increase unnecessorily, all are ported to vodafone and idea, but still i am using Airtel, i have seen that call cost increasing 30 paise to 1.80 paise per second why it is happening, no customer care is responding well, what the hell you are providing services cutting unnecessorily deducting balance.

Malkit Chahal

Sat, 12/03/2016 - 06:25

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Hi Airtel Team,

I had words with Sapna, Then Madhu and manager Mr. Vikas this morning. We would like to thank your good work and the endless hours of services. I truly appreciate the professionalism by which you handle your customers.
Thanks,
Malkit Singh Chahal

C.S sugumar

Sat, 12/03/2016 - 14:52

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Dear Sir,

My name is Sugumar i have paid my phone bill through the citibank credit card on 29th november 9.05am . I got the message from my bank that the amount is paid. But i got a message from airtel stating that we have not received the payment. Plz take necessary action regarding this, my phone no is 42812442

Thank you.

Vijay makasana

Sat, 12/03/2016 - 21:12

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I am using Airtel from 9 years before 3 months I have changed portability of my sim. I have not got any special offers till now. I have contacted almost all airtel store in my city and moreover I have frequently contacted customer care regarding this but no response. I am getting messages for different offers. on 21st I have done recharge of 297 which includes 2gb net + unlimited calls. But I dint get that benefit of unlimited calls. I have called customer care regarding this but they denied to accept regarding messages What I have got. I have not got any satisfactory answer regarding this. They have asked me to send pics of messages what I have got. So I have attached both pics here. M really frustrated and tired of airtel service and responses what I have got from customer care. If I shall not get any positive response within 2 days from ur side than i am gonna change portability in some other company.

I hope you will understand d problem and will do d need full.

Sonu sgarma

Mon, 12/05/2016 - 16:15

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Hi radhika ji,

I have talked with you over the phone regarding my unexpected phone bill of my number 9910874722. You were very helpful and provided me all the details of my phone bill. There were some extra charges, you helped me to remove those extra charges.

I as a customer always look for the representative like you only, who help the customer like this. This is not just for the concession you provided me but also for the kind help.

I am trying to express my feeling for the kind help. Unfortunately, words are less to appreciate you.

Thank you thank you thank you very much for being there to help me. I want to request airtel to hire people like you (Radhika ji).

Once again Thank you so much....

Thanks & regards
Sonu sharma

Sachin Varshney

Wed, 12/07/2016 - 12:08

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I have 10 airtel postpaid connection with cug plan. i need even more connection but due to your poor network problem and i have faces lots of problem in working hours. on my last complaint on 26 nov 2016 your network team emp has come to at my home visit he check all possibility of network and but no action does by them. so i think i have to leave all your connection. thanks & regards Sachin Varshney From Chanda Construction Co.

Hitesh thakkar

Wed, 12/07/2016 - 14:25

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My self hitesh thakkar, i had given cheque of 1050/-as a bill payment of my number 8511137999 to airtel care shop in navsari and it was debited on 23\11\16 from my account but till today my payment is not credited from your side. solve this problem as soon as possible and to upload statement image?

Vengal reddy

Wed, 12/07/2016 - 15:19

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I purchased smart card worth Rs. 400 and added 3 GB for my wifi dangle no. 8374382224. I used this data at about 10 am on 07 Dec 2016 and sent two mails and seen some mails. After half an hour I closed and when checked for data it is showing 1.3 GB already used. This is impossible. At this rate I will be paying every day Rs. 1000 per day to see mails and send mails. If this is so I a scared to use this wifi dangle. Pl do help me.

Jewels Garden

Wed, 12/07/2016 - 16:11

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We have complained regarding the broadband no-08041307588 for internet disconnection, but there is no response from airtel customer care. please take immediate action immediately.

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