service.in@xiaomi.com: Xiaomi India Customer Care Email

Dear Sir, I have purchased red mi note3 August 2016. Charger is not working now I am at dehradun this place is no service center please replace my charger. Please reply.

Hey I didn't connect to conference call on my 3s prime. When I tried to connect it shows unable to connect . plz tell me how to fix this issue..

One month ago i bought this mobile and now it is simply getting shut down though i am not using for net hand set no VM37040 ''860848032368350'' redmi 2prime .

I'm facing lots of problem. I can't look my pics in gallery, camera doesn't work and when I used net that time phone automatically shut down.

it is worst cellphone ever of my life...itz totally chutiyapa.

I had buy Redmi note 3 three month ago through Flipkart . yesterday onwords when I call to others or vice Versa my voice not heard to others same time I heard voice from others. But I used speakers both side are hearing. So please rectify my phone problem as soon as possible.
Thanks....

Repairing of mi note 3. i buy mi note 3 & in 4days mobile touch is not working. i send mobile to service centre from 1 month. from Manish, 7798499620.

Hi, As my charger failed to work, i would like for its replacement under warranty. I hope my request is further processed

Thank you
Part #: MZB4913IN
SN: 13478/20078260
Product Model: 2016032
Redmi 3s prime

Hello sir. I have redmi note 4g. And I have buyed jio sim but it is not working sim is activated but its showing your sim isn't activated and internet access is not staying stable and showing no service again n again when mobile data is enable plzzz help.

Dear Team
Please find my trailed mail conversations that i am still facing with this service..

Dear Team

After my long conversation with you a while ago..please revert me on this issue on priority basis...when can i get my mobile...please do not revert with "very soon" "shortly" statements please. Its been past 1 month i am hearing the same replies with you people, even i am not getting any reverts from your end..

Need a clear clarification whether it will resolve or not .. 2)MI service is able to do service or not??? need a written confirmation by the EOD....

Please take this mail as priority and important...i will treat that 2. if i have not got reply for this mail..

Regards
Ravi.B

On 11/3/2016 5:20 PM, Ravi Kumar. B wrote:
>
> Delayed service on Xiaomi MI mobiles
>
> On 11/1/2016 12:59 PM, Ravi Kumar. B wrote:
>>
>> Can any one response on this please..
>>
>>
>> On 10/31/2016 1:12 PM, Ravi Kumar. B wrote:
>>>
>>> Gentle Reminder
>>>
>>>
>>> On 10/26/2016 9:50 AM, Ravi Kumar. B wrote:
>>>>
>>>> Dear Sania
>>>>
>>>>
>>>> There is no movement in this issue till now after your response also. is there any positive movement kindly let me know the status...
>>>>
>>>>
>>>> Regards
>>>> Ravi.B
>>>>
>>>> On 10/18/2016 5:14 PM, Xiaomi India Customer Services wrote:
>>>>> Image
>>>>>
>>>>> Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
>>>>> Subject - Service delay-reg
>>>>>
>>>>> Response By Email (Sania) (10/18/2016 05:14 PM)
>>>>> Dear Ravi,
>>>>> Thank you for writing back. This is Sania again.
>>>>> Ravi, I am sorry for the inconvenience caused to you. I am escalating your case on high priority. The concerned team will get back to you shortly. I request you to wait. We will do the needful as soon as possible.
>>>>> Please get back to us in case you have any further query. We would be happy to help you.
>>>>>
>>>>> Regards,
>>>>> Sania
>>>>> Mi India Customer Support
>>>>> Website: www.mi.com/in
>>>>> Facebook:https://www.facebook.com/XiaomiIndia/
>>>>> Web Chat Service:http://www.mi.com/in/service/online
>>>>> Hotline: 1800 103 6286
>>>>>
>>>>>
>>>>> Customer By Service Email (Ravi Kumar. B) (10/18/2016 03:53 PM)
>>>>>
>>>>> Dear Team
>>>>>
>>>>>
>>>>> Phones not working both yours toll free and service centres..
>>>>>
>>>>>
>>>>> On 10/18/2016 3:35 PM, Ravi Kumar. B wrote:
>>>>>
>>>>>
>>>>>
>>>>> Requesting for your kind response on this
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On 10/18/2016 10:20 AM, Ravi Kumar. B wrote:
>>>>>
>>>>> Dear Sania
>>>>>
>>>>>
>>>>> Thank you for your positive response...
>>>>>
>>>>> as per your suggestion i have visited service center which i have not got any response from there phone( no one responding with that phone)..
>>>>>
>>>>> As per your below confirmation i have go to the service center and asked them that there is a confirmation from HO. But they told me that they were no confirmation from you..moreover they told me that it will take 15 days time min.
>>>>>
>>>>> Dear Sania
>>>>>
>>>>>
>>>>> I Request you to verify personally to this issue..i am not having proper second devise also...to getting calls ....kindly ask your service center people to resolve this on priority basis..
>>>>>
>>>>>
>>>>> Thanks & Regards
>>>>>
>>>>> Ravi.B
>>>>>
>>>>>
>>>>> On 10/18/2016 10:10 AM, Xiaomi India Customer Services wrote:
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>> Customer By Service Email (Ravi Kumar. B) (10/18/2016 03:36 PM)
>>>>>
>>>>>
>>>>> Requesting for your kind response on this
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On 10/18/2016 10:20 AM, Ravi Kumar. B wrote:
>>>>>
>>>>> Dear Sania
>>>>>
>>>>>
>>>>> Thank you for your positive response...
>>>>>
>>>>> as per your suggestion i have visited service center which i have not got any response from there phone( no one responding with that phone)..
>>>>>
>>>>> As per your below confirmation i have go to the service center and asked them that there is a confirmation from HO. But they told me that they were no confirmation from you..moreover they told me that it will take 15 days time min.
>>>>>
>>>>> Dear Sania
>>>>>
>>>>>
>>>>> I Request you to verify personally to this issue..i am not having proper second devise also...to getting calls ....kindly ask your service center people to resolve this on priority basis..
>>>>>
>>>>>
>>>>> Thanks & Regards
>>>>>
>>>>> Ravi.B
>>>>>
>>>>>
>>>>> On 10/18/2016 10:10 AM, Xiaomi India Customer Services wrote:
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>> Customer By Service Email (Ravi Kumar. B) (10/18/2016 10:20 AM)
>>>>>
>>>>> Dear Sania
>>>>>
>>>>>
>>>>> Thank you for your positive response...
>>>>>
>>>>> as per your suggestion i have visited service center which i have not got any response from there phone( no one responding with that phone)..
>>>>>
>>>>> As per your below confirmation i have go to the service center and asked them that there is a confirmation from HO. But they told me that they were no confirmation from you..moreover they told me that it will take 15 days time min.
>>>>>
>>>>> Dear Sania
>>>>>
>>>>>
>>>>> I Request you to verify personally to this issue..i am not having proper second devise also...to getting calls ....kindly ask your service center people to resolve this on priority basis..
>>>>>
>>>>>
>>>>> Thanks & Regards
>>>>>
>>>>> Ravi.B
>>>>>
>>>>>
>>>>> On 10/18/2016 10:10 AM, Xiaomi India Customer Services wrote:
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>> Response By Email (Sania) (10/18/2016 10:10 AM)
>>>>> Dear Ravi,
>>>>>
>>>>> Thank you for writing back to us. This is Sania again.
>>>>>
>>>>> I understand that you are waiting for the device to get back from service center. I know how important it is fro you. I will help you with the same.
>>>>>
>>>>> Ravi, I am heartily sorry for the problem you are facing. Ravi, did the service center team promised you any date that they will submit it on the particular date. I request you to tell me the date which they mentioned to give your device back. So that I can escalate your case further.
>>>>>
>>>>> We value your co-operation. Thanks for choosing Xiaomi.
>>>>>
>>>>> Regards,
>>>>> Sania
>>>>> Mi India Customer Support
>>>>> Website: www.mi.com/in
>>>>> Facebook:https://www.facebook.com/XiaomiIndia/
>>>>> Web Chat Service:http://www.mi.com/in/service/online
>>>>> Hotline: 1800 103 6286
>>>>>
>>>>> Customer By Service Email (Ravi Kumar. B) (10/17/2016 10:05 AM)
>>>>>
>>>>> Dear Team
>>>>>
>>>>>
>>>>> Its been 10 days that i am requesting you to resolve my divise and get it fast..a couple of mails are getting but iam unable to get any solution for this..
>>>>>
>>>>>
>>>>> could any one tell me exact time to service my devise or assist me for resolve my devise issue on priority basis..
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Ravi.B
>>>>>
>>>>>
>>>>>
>>>>> On 10/14/2016 1:30 PM, Xiaomi India Customer Services wrote:
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>> Response By Email (Sania) (10/14/2016 04:39 PM)
>>>>> Dear Ravi,
>>>>>
>>>>> Thank you for writing back. This is Sania again.
>>>>>
>>>>> Ravi, we will do our best to help you in this. Thank you for the support and patience.
>>>>>
>>>>> Have a nice day!
>>>>>
>>>>> Regards,
>>>>> Sania
>>>>> Mi India Customer Support
>>>>> Website: www.mi.com/in
>>>>> Facebook:https://www.facebook.com/XiaomiIndia/
>>>>> Web Chat Service:http://www.mi.com/in/service/online
>>>>> Hotline: 1800 103 6286
>>>>>
>>>>>
>>>>>
>>>>> Customer By Service Email (Ravi Kumar. B) (10/14/2016 03:44 PM)
>>>>>
>>>>> Dear Sania
>>>>>
>>>>>
>>>>> Thank you for advising me on this..looking for the best..
>>>>>
>>>>> On 10/14/2016 2:48 PM, Xiaomi India Customer Services wrote:
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>> Response By Email (Sania) (10/14/2016 02:48 PM)
>>>>> Dear Ravi,
>>>>>
>>>>> Thank you for writing back. This is Sania again.
>>>>>
>>>>> Ravi, I know you are eagerly waiting for your device to get repaired fast from the service center. I regret to tell you that I cannot comment on the exact date. Once your issue is resolved you will get an updated. Request you to wait.
>>>>>
>>>>> Thank you for being valued customer.
>>>>>
>>>>> We value your co-operation. Thanks for choosing Xiaomi.
>>>>>
>>>>> Regards,
>>>>> Sania
>>>>> Mi India Customer Support
>>>>> Website: www.mi.com/in
>>>>> Facebook:https://www.facebook.com/XiaomiIndia/
>>>>> Web Chat Service:http://www.mi.com/in/service/online
>>>>> Hotline: 1800 103 6286
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Customer By Service Email (Ravi Kumar. B) (10/14/2016 02:34 PM)
>>>>>
>>>>> Dear Sania
>>>>>
>>>>>
>>>>> Thank you for your quick response on this..
>>>>>
>>>>> Iam very thank full to you that you can assign your Hyderabad service center people to priorities my devise issue..
>>>>>
>>>>> Also Iam request you to confirm me the date ie., when can i expect ...
>>>>>
>>>>>
>>>>> Thanks & Regards
>>>>>
>>>>> Ravi.B
>>>>>
>>>>>
>>>>>
>>>>> On 10/14/2016 2:15 PM, Xiaomi India Customer Services wrote:
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>> Response By Email (Sania) (10/14/2016 02:15 PM)
>>>>> Hi Ravi,
>>>>>
>>>>> Thank you for writing in. This is Sania again.
>>>>>
>>>>> Ravi, you will get back the device soon. I humbly request you to wait for sometime.
>>>>>
>>>>> We value your co-operation. Thanks for choosing Xiaomi.
>>>>>
>>>>> Regards,
>>>>> Sania
>>>>> Mi India Customer Support
>>>>> Website: www.mi.com/in
>>>>> Facebook:https://www.facebook.com/XiaomiIndia/
>>>>> Web Chat Service:http://www.mi.com/in/service/online
>>>>> Hotline: 1800 103 6286
>>>>>
>>>>> Customer By Service Email (Ravi Kumar. B) (10/14/2016 01:50 PM)
>>>>>
>>>>> Dear Sania
>>>>>
>>>>>
>>>>> Thank you....and kindly support me to get my devise back with shrotly
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Ravi.B
>>>>>
>>>>>
>>>>>
>>>>> On 10/14/2016 1:30 PM, Xiaomi India Customer Services wrote:
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>> Response By Email (Sania) (10/14/2016 01:30 PM)
>>>>> Dear Ravi,
>>>>>
>>>>> Thank you for contacting Mi India Customer Support. My name is Sania.
>>>>>
>>>>> I understand that you are facing issue with service center. I know you must be eagerly waiting for your device to be fixed.
>>>>>
>>>>> Ravi, I request you to co-operate with our service center as they are authorized and trained experts they will not misguide you. There might be some unavailability of spare parts, hence they are extending the time. Your issue will be resolved soon.
>>>>>
>>>>> We value your co-operation. Thanks for choosing Xiaomi.
>>>>>
>>>>> Regards,
>>>>> Sania
>>>>> Mi India Customer Support
>>>>> Website: www.mi.com/in
>>>>> Facebook:https://www.facebook.com/XiaomiIndia/
>>>>> Web Chat Service:http://www.mi.com/in/service/online
>>>>> Hotline: 1800 103 6286
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Customer By Service Email (Ravi Kumar. B) (10/14/2016 09:23 AM)
>>>>>
>>>>> Hi Barsha
>>>>>
>>>>> as per your confirmation on yesterday i have visited the service centre ..
>>>>>
>>>>> according to them there is no communication/information regarding this service to them
>>>>>
>>>>> moreover they told me that it will take another 10 days...
>>>>>
>>>>> Kindly support me on this to resolve on ASAP ...please
>>>>>
>>>>> Hope you can do best for me..
>>>>>
>>>>>
>>>>> Thanks & Regards
>>>>>
>>>>> Ravi.B
>>>>>
>>>>>
>>>>>
>>>>> On 10/13/2016 4:47 PM, Xiaomi India Customer Services wrote:
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>> Response By Email (Barsha) (10/13/2016 04:47 PM)
>>>>> Hi Ravi,
>>>>>
>>>>> Thank you for writing back.
>>>>>
>>>>> I would like to inform you that please contact Phone: 040-40113028 regarding the status or you can visit service center regarding the same.
>>>>>
>>>>> Please feel free to contact us in future if you have any other queries.
>>>>>
>>>>> Thank you for contacting Mi India Customer Support.
>>>>>
>>>>> Regards,
>>>>> Barsha
>>>>> Mi India Customer Support
>>>>> Website: www.mi.com/in
>>>>> Facebook:https://www.facebook.com/XiaomiIndia/
>>>>> Web Chat Service:http://www.mi.com/in/service/online
>>>>> Hotline: 1800 103 6286
>>>>> Customer By Service Email (Ravi Kumar. B) (10/13/2016 04:08 PM)
>>>>>
>>>>> Dear Team
>>>>>
>>>>>
>>>>> There is no response from service centre....Please provide the contact details of service centre which i have given you the details..
>>>>>
>>>>> Thanks & Regards
>>>>>
>>>>> Ravi.B
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On 10/13/2016 3:46 PM, Xiaomi India Customer Services wrote:
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>> Response By Email (Barsha) (10/13/2016 03:46 PM)
>>>>> Hi Ravi,
>>>>>
>>>>> Thank you for writing back.
>>>>>
>>>>> I would like to inform you that as it has been submitted in service center on 7-10-2016 request you to coordinate with the service center. If there is any delay in service center let us know to assist you accordingly.
>>>>>
>>>>> Please feel free to contact us in future if you have any other queries.
>>>>>
>>>>> Thank you for contacting Mi India Customer Support.
>>>>>
>>>>> Regards,
>>>>> Barsha
>>>>> Mi India Customer Support
>>>>> Website: www.mi.com/in
>>>>> Facebook:https://www.facebook.com/XiaomiIndia/
>>>>> Web Chat Service:http://www.mi.com/in/service/online
>>>>> Hotline: 1800 103 6286
>>>>> Customer By Service Email (Ravi Kumar. B) (10/13/2016 12:17 PM)
>>>>>
>>>>> Dear Team
>>>>>
>>>>>
>>>>> Thank you for your quick response and can you please let me know how more days it will take to resolve my request as it is 7 days crossed now...
>>>>>
>>>>>
>>>>> i have tried to call your service centre located at hyderabad as per job sheet which theire is no response with that phone..
>>>>>
>>>>>
>>>>> Kindly verify and do the needful to me
>>>>>
>>>>>
>>>>> Thanks & Regards
>>>>>
>>>>> Ravi.B
>>>>>
>>>>>
>>>>>
>>>>> On 10/12/2016 4:56 PM, Xiaomi India Customer Services wrote:
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>> Response By Email (Barsha) (10/12/2016 04:56 PM)
>>>>> Hi Ravi,
>>>>>
>>>>> Thank you for writing back.
>>>>>
>>>>> As communicated earlier, I would request wait till the expected date given by the service center. If its exceeded we will escalate it to the concern team to resolve the concern.
>>>>>
>>>>> Please feel free to contact us in future if you have any other queries.
>>>>>
>>>>> Thank you for contacting Mi India Customer Support.
>>>>>
>>>>> Regards,
>>>>> Barsha
>>>>> Mi India Customer Support
>>>>> Website: www.mi.com/in
>>>>> Facebook:https://www.facebook.com/XiaomiIndia/
>>>>> Web Chat Service:http://www.mi.com/in/service/online
>>>>> Hotline: 1800 103 6286
>>>>> Customer By Service Email (Ravi Kumar. B) (10/12/2016 04:48 PM)
>>>>>
>>>>> Iam very thank full to you if it will be done with in 1 or 2 days...why because i dont want to change my mobile..as the product is very impressive..
>>>>>
>>>>>
>>>>> Hope you can understand..and kindly do the needful
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On 10/12/2016 4:36 PM, Xiaomi India Customer Services wrote:
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>> Customer By Service Email (Ravi Kumar. B) (10/12/2016 04:45 PM)
>>>>>
>>>>> Ya..but my humble request that please prioritise my issue...as per his advise it will take 2weeks more to resolve this...which is not reasonabl..kindly resolve this issue as priority ..
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Ravi.B
>>>>>
>>>>>
>>>>>
>>>>> On 10/12/2016 4:36 PM, Xiaomi India Customer Services wrote:
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>> Response By Email (Barsha) (10/12/2016 04:36 PM)
>>>>> Hi Ravi,
>>>>>
>>>>> Thank you for writing back.
>>>>>
>>>>> As the details shared I would request wait till the expected date given by the service center. Please let us know if its exceeded. However servicing of the device is depending on the part availability.
>>>>>
>>>>> Please feel free to contact us in future if you have any other queries.
>>>>>
>>>>> Thank you for contacting Mi India Customer Support.
>>>>>
>>>>> Regards,
>>>>> Barsha
>>>>> Mi India Customer Support
>>>>> Website: www.mi.com/in
>>>>> Facebook:https://www.facebook.com/XiaomiIndia/
>>>>> Web Chat Service:http://www.mi.com/in/service/online
>>>>> Hotline: 1800 103 6286
>>>>> Customer By Service Email (Ravi Kumar. B) (10/12/2016 03:47 PM)
>>>>>
>>>>> Thank you for your response and the details as below..
>>>>>
>>>>> 1)Attached job sheet which given by Service centre
>>>>>
>>>>> 2)BEGUMPET HYDERABAD - TVSE
>>>>>
>>>>> 3)TVS ELECTRONICS LTD, XIOAMI AUTHORISED SERVICE CENTRE, SHOP NO: 1-10-10,OMKALA BUILDING,OPP PACE HOSPITAL,BESIDE ANDHRA BANK BEGUMPET, 500016
>>>>>
>>>>> 4)RED MI NOTE3
>>>>>
>>>>> 5)9000919166
>>>>>
>>>>> kindly do the needful
>>>>>
>>>>>
>>>>> Thanks & Regards
>>>>>
>>>>> Ravi.B
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On 10/12/2016 3:34 PM, Xiaomi India Customer Services wrote:
>>>>>
>>>>>
>>>>> --
>>>>> RAVIKUMAR BHASHYAM
>>>>> NSP TEAM
>>>>> Good Health TPA Services Limited
>>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>>> Punjagutta, Hyderabad - 500082,
>>>>> Telangana State.
>>>>> Response By Email (Barsha) (10/12/2016 03:34 PM)
>>>>> Hi Ravi,
>>>>>
>>>>> Greetings from Mi India Customer Support. My name is Barsha.
>>>>>
>>>>> I understand that you have faced a lot of issue for delay in repair from service center. I apologize for the inconvenience caused to you. I will help you with this.
>>>>>
>>>>> I request you to provide the bellow mentioned details:
>>>>> 1) Attachment of job sheet.
>>>>> 2) Service center name.
>>>>> 3) Service center address.
>>>>> 4) Device name.
>>>>> 5) Your contact number and alternate number.
>>>>>
>>>>> Please provide the details, So that I can forward the issue to our concern team. Once the case is escalated our team will get back to you to resolve your issue.
>>>>>
>>>>> Waiting for your response to assist you ahead.
>>>>>
>>>>> Thank you for contacting Mi India Customer Support.
>>>>>
>>>>> Regards,
>>>>> Barsha
>>>>> Mi India Customer Support
>>>>> Website: www.mi.com/in
>>>>> Facebook:https://www.facebook.com/XiaomiIndia/
>>>>> Web Chat Service:http://www.mi.com/in/service/online
>>>>> Hotline: 1800 103 6286
>>>>> Customer By Service Email (Ravi Kumar. B) (10/12/2016 01:48 PM)
>>>>>
>>>>> Dear Team
>>>>>
>>>>>
>>>>> I have given my mobile for resolving SIM error at Hyderabad_begaumpet service centre..
>>>>>
>>>>> Saying that it will take more than 2, 3 week days time which is a huge time to take service..
>>>>>
>>>>>
>>>>> Kindly any one help me on this to resolve on priority and my mobile details are as below
>>>>>
>>>>> XIAOMI RED MI NOTE 3
>>>>>
>>>>> Ravikumar .B
>>>>>
>>>>> 9000919166
>>>>>
>>>>>
>>>>>
>>>>> Question Reference # 161012-006792
>>>>>
>>>>> Date Created: 10/12/2016 01:48 PM
>>>>> Date Last Updated: 10/18/2016 05:14 PM
>>>>> Status: Escalated
>>>>>
>>>>> [---001:013656:04420---]
>>>>
>>>> --
>>>> RAVIKUMAR BHASHYAM
>>>> NSP TEAM
>>>> Good Health TPA Services Limited
>>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>>> Punjagutta, Hyderabad - 500082,
>>>> Telangana State.
>>>
>>> --
>>> RAVIKUMAR BHASHYAM
>>> NSP TEAM
>>> Good Health TPA Services Limited
>>> Head Office : Plot No. 49, Nagarjuna Hills,
>>> Punjagutta, Hyderabad - 500082,
>>> Telangana State.
>>
>> --
>> RAVIKUMAR BHASHYAM
>> NSP TEAM
>> Good Health TPA Services Limited
>> Head Office : Plot No. 49, Nagarjuna Hills,
>> Punjagutta, Hyderabad - 500082,
>> Telangana State.
>
> --
> RAVIKUMAR BHASHYAM
> NSP TEAM
> Good Health TPA Services Limited
> Head Office : Plot No. 49, Nagarjuna Hills,
> Punjagutta, Hyderabad - 500082,
> Telangana State.

--
RAVIKUMAR BHASHYAM
NSP TEAM
Good Health TPA Services Limited
Head Office : Plot No. 49, Nagarjuna Hills,
Punjagutta, Hyderabad - 500082,
Telangana State.

Hey I am surendra Giri residing from raxual. few months ago I have purchased my resume note 3 from snapdeal .but unfortunately my charger was death but my phone was working properly. hence due to this distraction I have send my charger to you from where I have purchased and that address you have given in the bill. so sir or madam give me some solutions for the letter also you haven't give any solutions. please give me some outcome as soon as possible.

My xiaomi redmi 3S prime was having Fingure print sensor issue. So i visited to "Gurgaon MI Exclusive Service Center,Shop No. 1, Parshvanath Arcadia, Plot No. 739/1, MG Road, Sector-14, Gurgaon, Haryana-122001 " service centre. They checked and told me that it will take within 15 days.

So i submitted my mobile on 17 October. But even after a 22 Days there is no response from the xiaomi india.

The service centre people have no idea about my mobile. I also complaint on there customer care they said in 24 hours my problem will be solved but nothing happened. Every time they just told me to wait and gave me false promises. Now service centre is not receiving my call. Is this a way to treat your loyal customers?

I will never ever buy or suggest any xiaomi product to anyone, Cheap and fake xiaomi india.

Jobsheet number : WXIN1610170001631
Complaint number : 161024004155

My name is upender poonia and my contact number is 7015336619 and 7206833329
i purchase redmi note 3 .but when i recieve the phone is locked and small scratches on the phone. please replace my phone or other wise return my money. my order no is 5161103603511468. please solve my problem.

thanking you

I have bought a redmi note3 version one month ago.but now my phone cannot be unlocked and i cannot attend any calls. the sensitivity of phone screen is lost.it is not unlocked after swiping.

i want to take xiomi service centre and dealrship at my city(GAYA,BIHAR,PIN-823001). How take both xiaomi service centre and dealership? or only dealership or only service centre? which criteria full fill for this? Experience required ? AND I don't have any service centre. any education required? how much franchisee fee or dealership fee? area required?.......plz help! and how am i contact direct from company?

Dear sir,
I am using mi max phone my screen glass has damaged but display is working good about typing and everything so kindly help me for change this screen thanks.

Camera open and bug reports show.Do not open the camera what's the problem and please solve it.

I am interested to open a new Xiaomi mobile after sale service center in Muktsar City (Punjab). Could you please let me know the term &condition and proper process to move ahead & whom to contact also.

This phone is too good but its charger is bad.15 days ago i put my charger yet! But they are not any answer. the servicing is poor. So plz...repair my charger and give me back fast. An unsatisfied customer. I m waiting of ur answer. I am telling to anyone...that plz...dont purchase this phone.

My phone is MI note 3
Serial no..862188035761246
My contact no...9058460257

I got my phone ( Redmi 3s prime ) on Friday ( 8 november 2016 ). The device is working very well, it has made me satisfied on my decision of buying it. But the only problem with the device is that it takes 10 - 12 hours to charge completely , which think is the biggest draw back of it .

Kindly help me in configuring out this issue, Or else I would change the device.

Waiting for your help.
Thank you

I have mi note 3 . some misfortune my cell display is broken so I want to know how much its cost ? And how much to it will take to repair and after service it will create any problem or not?

I am venkanna last month redmi 3s phone has been purchased.but phone rebot problem has been observed in it. I have already complained to the online customer care but, no action has taken till now. so,
complant number:161103003719
order no. 5161025326790517
So, please take an action on it.

I bought MI Note 3 on 2nd nov 2016 and from second day, its touch is very slow even slow as seems it like to be blank. It's working only after switch it off and then on. Looking for immediate solution.

Regards
Saumya singh

I have update my mi 4i but now i am facing storage problem.

I bought mi redmi note 3 on 1 October 2016 at amazon. After 6 days my charger dose note work. My mobile dose note charge.

I have a display problm in my xiaomi MI max sometime it suddenly offf and after sometime it on. I live in Jammu so there is no service centre available. please provide a pick up facility my contact no 7006636791 and 9596972732. please solve my problem as soon as possible....thank u.

I went to your store and check my phone fault but kindly your brand inform me winter problem affect on your phone. so you tell me customer is not buy phone in winter.

I submitted my redmi prime note to your service center at Valencia mangalore regarding the mi account block issue even after a month they were not able to fix it. In a month I think so many new sets can be produced but to reset one password you are struggling.

I have purchase Mi 20000 mh power bank for mi website and this is not work properly. I live indore (mp) and his not any service care of mi.

I am interested to open a new Xiaomi mobile service center in Azamgarh up Contact 7052558811.