121@in.airtel.com: Airtel Customer Care Email

1. My Land Line No. 04042406277, Id No. 04064241970, Account No.7008958182
2. It is more than 30 hrs since I requested migration to 615 from my present plan.
3. Made 2 calls to 121. Just waste of Time and Money. Standard Reply,"It will be done to-day".
4. What is ridiculous is You have charge Rs.12+8 for the two calls.
5. Nothing less than Looting.
6. I would like to migrate to Reliance.

Thank you

Hello airtel,
i am the user of airtel at last 12 years.siviour times i complaint about my network issue. there is mo improvment still today. i face only this issue at my resident area only. pls resolve my proble m.my pincode is 691589. airtel number-7558931190.

Ref above mentioned subject
2. Received a call from 918042855400 at 19:08 saying that change in bill plan can not be affected.
3. When questioned, "Why 32 hours time were wasted and why the same was not said by 121 on 14.10.16 after collectig Rs 20.00 towards call charges", the answer is BIG," SORRY".
4. Further, the person says the plan can be changed to 625 even without giving the plan details. On asking specifically,clarified it is 4 Mbps. One should be "nuts" to go 4 Mbps to another 4 Mbps Plan.
In view of the forgoing:
I. CANCEL THE CONNECTION with immediate effect from 14.10.16 10:42 hrs.
2. Nothing shall be charged from 14.10.16 , 10:42 hrs.
3. Adjust the advance paid at the time of taking the connection towards last month bill.
4. Refund Money charged on 9618067615 for four calls to 121 on 14.10.16 at 10:38, at 14:19 and 18:15 and 15.10.16 at 16:32.
5. Treasure your Greeting safely with you for callous service given by 121 and SORRY after 32 hours, and collection of call charges for 4 calls.
6. Methinks time has come for customers to migrate to other ISP like Reliance and Jio, loose market share for competitors
7. Now in the interest of consumers. I am forced to rise the issue/dispute in International Consumer Forum and National Consumer Forums.

Prabhakar Nag Dhurjati

15.10.2016 at 20:20 hrs
________________________________________
From: "121 @airtel.com"
To: nagdp @yahoo.com
Sent: Saturday, October 15, 2016 7:22 PM
Subject: RE: [|BAL|Ref37526436|] MIGRATION NOT AFFECTED EVEN AFTER 32 HOURS.

Dear Prabhakar Nag,
Greetings from airtel!
This is in reference to your email requesting to change the bill plan for your airtel land line number 04042406277.
As discussed with you on your mobile number 9618067615. We regret to inform you that the requested plan 615 rental is not part of our current available offers. Therefore, we are unable to make this change to the desired plan.
However, for your reference, we have attached the list of applicable plans. Should you wish to activate any of the enclosed bill plans, please reply to us with the following details:
a. Exact name of the plan/plan code you wish to activate as per enclosed list.
b. Effective date of plan change (immediate or next bill cycle). Note that your rental for deactivated and activated bill plan will be prorated in case of bill plan change in middle of the bill cycle.
Please note that 90 GB top up and Retention - 25 GB Topup Identification component will be deactivated on your airtel account due to bill plan migration.
Further, If you wish to cancel the connection please write to us with a line of confirmation to process the same. Currently we are not taking any action towards the cancellation.
For further queries, please do email.

Best Regards,
Sreekanth Mandala
Service Specialist
airtel

Hey! I am constantly user of airtel service and it the best but i m facing a problem as i am not able to send messages from my sim to any of others persons even after it cost me.

I want to know why this is happening and my mobile no is 9559090078 and i am using the handset yu yuphoria from past 1 year.

I want this problem to be resolved soon.

Hi, My number continued dissconet of out going calls. i sumbited the document 4 times but customer care excucute told that not our fault. my question is that is there in airtel any process set to delivered the document to head office if no so why my number disconnect. you people ask to your gallery person that why the document has not delivered. why the customer is suffering.

I am your regular customer. I have been using AIRTEL 3g service in plan of rs 79. Recently before expiry date i.e 15 oct 2016 I had a balance of 2.5 GB and on 14 oct 2016 I recharged plan of rs 29 this time after confirming from shopkeeper that balance of 2.5 GB will be transferred but unfortunately it does not happened. I request you to provide the benefit of service which i had paid for. Looking forward for a positive reply.

Thank you
Om Prakash Agarwal
9829488044

Sir/ madam,
recently i have changed the air tel prepaid number 97901 76185 from tamil nadu to uttrakhand state , the same number has been transferred to uk from tamil nadu, after deactivating the old sim, new sim has been loaded and after that only incoming calls only possible, outgoing restricted , whenever outgoing tried a message received " outgoing calls restricted by FDN, So please share the PUK 2 Number for deacitvate hte FDN mode, i had the balance of 400 rupees also.

my landline no is 42177990. i want to change my plane from 1499 to 1099 unlimited call.

I don't know the reason why everyday 1gb is being reduced from my wifi even though I don't use that much everyday. Even after changing the wifi's password frequently the same thing is happening .

Dear sir, I have a bad experience of having a Airtell dongle bearing number 7028005661. The same is not functioning & laying un operative since 12.10.2016. I have made a complaint on 13.10.16 vide number 7028005661. I have received an SMS that same will be resplved within 4 working days. I have received a call on 14.10.16 at about 10.45 from Swargate, Pune dealer that the complaint has been forwarded to the field staff. & nothing happened. I tried to make a complaint again on 15.10.2016 , the same was not entertained as my complaint dated 13.10.2016 was already pending.

I tried to make a complaint once again as 4 days have elapsed , I was surprised to hear the complaint has been closed / resolved only by talking .

I could get one sh. Karthick through the front lady officer after holding the line for almost 15 minuters. Sh . Karthic advised me to contact the Outlet situated at Bundgarden as the same is a device issue without giving the address / SMS for the place to go. I asked him to provide the address and suggested that the message for carrying the same / device should have been given to me on 14.10.2016 to save me from harassment, mental agony and without the net .

He practicaaly misbehaved and forced me to note that the address, in case I need the same. The misbehaviour by a service provider is a serious issue & I am going to make a complaint in consumer forum for deficiency of services to a senior Citizen .

I am not interested in continuing relations with a service provider, whose young officers does not have manners/ etiquettes apart from customer service/ convenience. hence request to settle your accounts and relieve me from the pain of having your device in my house.
regards.
Advocate : Agarwal
9769070063

Dongle no 9591065566
Dear sir
I request you to disconnect the above said number, since I am not using it.
Thank you
N.Manjunath
9945399933.

Last month I recharged for 747 they said instant 2 GB d from there after 1 GB will will be cost for 95. Today I recharged 95 through patym where I got 1 GB net for 2 days ... kindly change it.

I am not able to send any SMS from my Airtel prepaid number even though I have balance. Please suggest how to fix this?

As I am not interested, I requested to cancel my mobile no.7899503503. I have settled my all dues as on date at your outlet situated at D.Devraj Urs Road, Mysore. They refused to cancel the connection. I request you to cancel my connection forthwith and I will not be liable for any amount towards your service in respect of above number. and if demanded, I reserve my liberty to move to sue for cost and consequences before appropriate court of law..

Mr. Prasad. K B
Senior Judge , Mysore.

I checked details of data pack from my Airtel application (400MB in rs 101 for 10 days)and recharged for same, but only got 300MB of data. Spoke to your customer care and was told to post here and wait. My opp ref is 282444119.

My landline no. is 0821-4263418 . I'm in regular touch with these people having jewellery centrex .
1. 3190 2. 5522 3. 4108 4. 1239 5. 5713 . I request you to provide me with centrex so that we can connect easily . Provide me with 3418 as centrex.

I have applied for an new connection on 04.06.2016...and I haven't got any positive response till now . As I have fed up with the representative, I request u to give back my money of Rs.1000+300 to me in any ways and my serial no of receipt is TNPD 512863

I hav recharged my airtel number 9043738841 for 251 on 10/10/16 on spl offr A to A unlimited free fr 28 days but it benefits fr oly 7 days. I had registered complaint on 17/10/16 but still now there is no response. I called customer care several times. 20rs also spent fr ur customer service but I didn't get any solution for my problm. I u can't able to rectify my problm. port my number I can change my network.

sir, I am Urmila Bhalavi. my TV screen shows error code 14. so plz do something, it started within 1 week. my TV ID no.3010849777. I have bad experience with airtel digital company.

At my new house and office at A-19 Pamposh Enclave, GK-I, New Delhi 110048 (GF &Basement), there is no network/signal. I have been following up since 3rd Oct. 16. Two/three times Official have visited for checking anf also submitted their Report. However there is no visible Action leading to continuance of the Problem. Needs immediate action as we are Airtel users all along.

I have to informed that my no.040-42620096, please disconnect landline & broadband services as early & possible.
Thanking you

We have taken group call plan for 6 persons in post paid mode. But the bill amount message not receiving each person. Please enable.
Thanq

Dear sir my no. 8452984905 has displayed Airtel offer on my Airtel app that if I recharge with 296 I shall get free data of 9 GB I.e. total 10 gb to check eligibility. I had to sms NEW4GOFFER to 121. The message from Airtel got that I am eligible for the offer. now I don't got the balance data when I called customer care they are telling me that I am not eligible. I am requested them to lodge a complaint and give me complaint no they are suggesting me to file online complaints.

Your customer care representative even donot know about this scheme what the fuck u guys don't even inform u r company plans to ur representative. Pathetic

Kindly resolve my problem. For your easy reference I am attaching photo of the message I received.

This month on 09th Oct 2016 am in recharge my mobile at offer pack 299 rupees. A to A unlimited call with 28 days validity but I am using the pack 8 days only my pack is expired on 16th Oct.. Pls help me.

My airtel number 9704277084 is blocked, please activation the my own number. so please activation the number. SIM no: 89914904040410092398 H3

Hi my name Is sateesh I'm using airtel broadband and landline no is 04040036200,
A/c no is 04088949472 now I'm using another network please disconnect my connection immediately after disconnection of my network I will pay due amount.

Dear airtel team,
I got new 4g sim from airtel. I had sent sms to 121. With sim no but option reply 1 it is not valid no. Kindly solve the problem.my mobile no 9894919170. Update new option no or call me.

I have taken wi fi dongle airtel connection so pse disconnect my broadband connection alongwith landline phone no 08214265414 with immediate effect.

Can't access my airtel app. so pls kindly solve these prblm as soon as possible, So that I can claim it and get my offer.

Dear Sir/madam. Please send my present data 85 gb usage details in may mail id. in the month of october 17th 2016-november 16th 2016.
thanking you
k.nagaraj gowd