service.in@xiaomi.com: Xiaomi India Customer Care Email

Recently I brought redmi note 3 ph online by flipkart. I saw 4050 MAh battery in this phone that's why I brough this phone after purchasing this phone i noticed in 4th day when i get up my phone has been switch off in the morning. initially I ignored but again same issue i see every morning my phone has been switch off. if i leave my phone on 50-55 % battery at night i always found my phone has been switch off in the morning and if i leave my phone 90-100% battery at night i found battery 20-30% in the morning.
even every night before sleeping i close all application under the phone but still same problem.
really it is very poor poor poor battery. i am very upset after buying it. even i do not use my phone still battery is consuming automaticly is it good symbol for 4050 MAH battery which is showing on this phone.

Please advise what should i do with this phone. shall i throw this phone in the dustbin or go to consumer court.

i hope you will reply me on urgent basis on my email ID : suruchi1643 @gmail.com

Thanks & regards.

i called on flipkart they advise me do factory reset then i did factory reset twice but still i am facing same problem.

My purchace bill of mi note prime 2 is missing. So give me a new bill in my name is rahul bhardwaj.

I have purchased redmi 3s on 8 sep. and now my phone is not working anymore sooo plz help me and chance my phone plzzz.

I have purches this handset before 2 to three day and problem occurs its front back button and home key button which provide on screen is not working. In between of continous work on mobile, so i restart it n again it started working but the problem is same so what should i do? what kind of phone you have deliverd me. Even this is not happen with me when i have purchase karbonn s1.

I am using redmi note3 2 gb ram phone my mi account was blocked i want to reset my phone. i am not remmber my password. I take new password lot of times but my account not reset what i do?

I got MI note 3 on Aug 22, 2016. My invoice order no 402-5711364-0197917 11 Aug 2016. From that day it is going very hot and hanged frequently. i visited the customer service center three times on 29.08.2016, 06.09.2016 and 20.09.2016. They return me the set and saying that it is working ok without registering any complaint. But complaint is still persist. today i booked my complaint on 18001036286 and my complaint id is 160922003714. i am afraiding that the battery may be brust due to phone getting hot. I am in tention regarding this phone. please replace my handset.
BIR METHA
Mobile no. 9416000601
H.No. 1133, Gali no. 11, Bharm Nagar, Hansi road , KARNAL-132001, Haryana

i am interested to open a new Xiaomi mobile after sale service center in Jaipur City (Uttraakhand Haridwar). could you please let me know the term & condition and proper process to move ahead & whom to contact also.

Krishna Saxena
8791003115

I am also paid some money but my ordered mi protector cover is not received, plz help.

Hi,

I experienced a very poor treatment being given at Xiomi service center in Mumbai. When you can't provide services to people on time, people will obviously be angry. But how can you act so rude to your customers. The executive of the service center i visited (Malad, Mumbai) was the worst one. She was shouting at the people like mad. When you know that you aregoing to be bombarded with such a huge sale, the company had to be prepared for such a huge crowd at service centers.

Also my rear camera was not working and hence was i am told that motherboard will have to be changed which will take 12 to 15 days max. But with what i heard from so many customers at the service center and so many poor reviews on the site, don't think i will be able to get my cell phone soon.

Very poor service. Manu Jain (India head-Xiomi)... Don't just be happy being one of the largest selling mobile brand in India.. Also look at the service issues. Sorry but i haven't seen any good reviews for MI services.

Regards,
Punit

I have purchased Redmi Note 3 (Gold 32GB) in September,2016. From last 7 days my charger and mobile having over heating during mobile charging. I trying your customer care no and service centre no from last 3 days,but nobody picking the call and reword me. kindly help me out to find the solution.

My xiaomi redmi note 3 Headphone not working. now i deposit it your branch at janakpuri delhi. They told me it will take 2 month for replacement, (purchase date 2- aug- 2016 then now 24-sep-2016) and they told me 2 month (24- nov- 2016 ) can u extend my warent.

I have mi 2 prime. in which no supported jio sim. I got the following SMS to my alternate number from JIONET. but don’t make a call for televerification from jio number plz help me.

I ordered two redmi 3s prime which was delivered on 26/09/2016. One phone is working just fine but the other phone has issues with its power and volume button. The power and volume are stuck in the body and are not working properly. Please replace the phone which has problem as early as possible. My contact no. is 8570844624. Please contact as earliest ad possible.

My Mi5 phone has problem in display and touch regarding they admit my phone for 1 month.please make fast.

I bought redmi note 3 7 days ago. And now its navigation buttons are not working. I requested to replace but there is no mail or nothing from other side. pls help.

I have purchase redmi2 at September 2015 now a problem on it so I have gone a lucknow service centre in June they return me mah phone in September bt having touch problem then I have submitted it again then they replace in 28september now having speaker problem what it this? now my phone warranty is out dated so now what will I do? R this company can not be satisfied a customer???

I recently booked a redmi 3s prime 32 gb phone from E.bay.in site but my friends are strictly protesting me. They suggested that I must not buy it from that site because it may send me duplicate product or if I find the product is not good I won't be able to change it or return it. Can you please suggest me what can I do?

Recently i taken pick me service but after repair my phone has dispached on 26 september but xiaomi haven't send form 17 by which i am facing delay in delivery. i already call xiaomi aprox 10time but problem haven't solved. So please Xiaomi solve this problem soon as possible.

I want my mobile back redmi 2, which I was give at the service center at date 7 june 2016 but I am still unable to find and my Jobsheet no. Is JS16060700280. so sir is any one here to help me my no is 8858566476. I already gone there many times but still no gain. I am also tried help of customer services but they also gave 10 days time many times so please help me.

I had submitted my charger on 09/09/2016, jobsheet no.is HHIN1609090012499, Rohini service centre, Delhi, said that i will get my charger in 15 days but when i visited on service centre they said we will inform you. I wanna say that your service is so bad. You deliver your phone on 3 days but after that your service is not good. Your service centre work very bad. If i have a chance to feedback your service centre then i will give negative feedback.

I have bought mi4i but from some days its having problem in charging and today its not charging so tell me what should i do?

I have mi note 4G, display problem was there. my mobile is in warranty period but company charged me 173 Rs. when I will not give money he hide my mobile. shame Mi centre. company say your charging jack is damaged but my charging is good no problem is there. my number is 7409032587

i have a very bad expriance with u (Redmi xiaomi) my phone Redmi Note3 (32 gb) was your service center 19/08/2016 till now 3/10/2016 job sheet no. (wxin1608190001503) and they are tell me my mobile was not repaire because have not arrange part for repaire in this case what will i do..... Can me suggest . I have make the complaint with your customer care, they told me they have not know the reason my mobile are not repaire they have give me the commitment they imforme me in 24 hr. But they have not full fill there commitment. I want to answer my all problem. (I hope u will be give me your reason my mobile are not repari) 9893005408.

12 oct.2015 I bought my mi4i white from snapdeal, device already in warranty
Inquiry no 9000031890
Issue - Both front and rear camera and flash still not working. But after service of 12-11 days I got my phone and phone have same problem as they haven't solve it. I want to know why Xiaomi haven't solve it.

There is no response in service in patna service centre. I have despite my phone in August but till now my mobile is not repaired.
Detail given below.
Sevice order WXIN1608270001666
COMPLAIN NO 150912002437

Ashok

The things r going bad. It's being 2 months, I have give my redmi note 3 mob for reparing in Nagpur. The service are very poor seriously...they are taking too much tym for this.....very poor.

my mi4i was bought from snapdeal on 30aug. On 20sep. night I was charging the phone it suddenly got switch off. after that I can't switch it on or charge what is the problem ??

Mi forum submitted but not return email to theme designer...plz help my font change.

I have problem my mi max phones touchpad problem please solve my problem.

Struggling for replacement redmi node 3 more then 1 month. worst experience ever.