121@in.airtel.com: Airtel Customer Care Email

Email
121@in.airtel.com
Company
Department
Customer Care
Region
All India
Note
Airtel customer care email id for mobile users as well as landline and broadband users to lodge your complaint and issues.
Mobile users, mention your mobile number in the subject of the mail.
Landline/broadband users, mention Airtel account and fixed line number in the subject of the mail.

If the above contact didn't helped you, here are alternatives to reach Airtel customer support.

Contact Number

1800-103-0121 - Contact details
9935012345 - Contact details
1800-102-8080 - Contact details
51234 - Contact details
4448080 - Contact details

Email

nodalofficer.pb@in.airtel.com - Contact details
digitaltv@airtel.com - Contact details

Support Link

 - Contact details
Official website - Contact details
 - Contact details

Comments

Vinod k dass

Thu, 06/02/2016 - 12:16

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i vinod kumar dass i made on line booking my PNR is Y1J9B & ticket no 0982116982524 del-ixd-del 23 may was cancelled by air india and my ticket was cancelled by air india commercial desk as i am entitlement for full refund . Till date i have not received any refund in my account.PL DO THE NEEDFUL BY RESPONDING TO THIS COMMUNICATION.
Regards,
vkdass
91-9810130763
AI membership no :151056465

Hii. I am an airtal user and today I have recharge 248 rs 3gb 2g data. The offers update on the *129# no & I find the best internet offer. I call this no and select the internet pack after that showing the options select the pack.

I select the pack of 248rs 3gb 2g data in this pack after select this pack. I received the msg (congratulations! Enjoy 3 gb 2g unlimited, 28 days, rs. 248 at rs248).

But I check the balance. I am shock I receive only 2gb 2g data only. Why receive me only 2gb data. I have recharge 248 for 3gb 2g tata. Why u not give me 3gb data. I pay fully amount. But I not receive fully 3 gb data.. Why??? What are u doing on our customers.. U are fraud. U are not sincere on gust service.. U r giving wrong information on your customers. I have a screen shot on this page and 2nd screen shot have offer 248rs showing 3gb data. If u dont take the action on this complaint I go for consumer forum for complain. Pls revert me asap.

Mudit jaiswal

Sat, 06/04/2016 - 08:38

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Dear Sir,
I am Mudit Jaiswal an customer of your prestigious company from 12 years. I inform you that the services of your company is very good since 12 years but on dated 02 -06-2016 without any intimation or any information my mobile no. 9897206431 has been closed. I am very surprise that, WHY MY MOBILE NO. SERVICES SUDDENLY STOP ?

I Request you that kindly start the facility of my no. 9897206431 as soon as possible because i am suffer many type of problems. So it is my humble request that Kindly look into the matter & do the needful on priority basis.
Thanks

Shashank suryavanshi

Sat, 06/04/2016 - 13:46

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My mobile no 9975547969 got an sms that my handset is eligible for 4g and get a experience of 1gb 4g data free as per i visited airtel store uptill now i didn't got the benefit for 1gb 4g data free hope for the positive response. thank you.

Zoheb Sayyed

Mon, 06/06/2016 - 17:54

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i have been using mine Cell no. since 2005, and i was asked for the document but the distributor is not taking mine documents, note my complaint please.

Reply me as soon as possible.

You the Airtel company cheat ...a bad service u have given..I had given request for broadband ..they have came fast and get my money and given no net connection. I'm waiting for 4 day's and still..no respond.

Shaik Malas

Wed, 06/08/2016 - 13:43

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We got new connection from your network and the number is 044-42833052 but we asked fancy no: 550550 You promised us that we will change the fancy number but he is not pick up phone NAME SHIVA 9566645416 till now if you dint change the number. We are not interested to continue with the same number. So we request you to change and give the number which we asked.
Regards
SHAIK MALAS .C
9884277100

Rakesh kumar

Thu, 06/09/2016 - 08:41

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I have purchased the airtel 4g dongal with postpaid sim plan of 15 GB for 3 month for 800rs at 27th may 2016, but my 1st month bill generated at the 7th june, according to 27th may, how can be my 1st month completed only in 10 days from 27th may to 07th june,i have used only 1.5 GB data and loss my 3.5 GB data.

Vineet jain

Sat, 06/11/2016 - 19:26

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Kindly note that my Mobile number 7525014546 is postpaid connection and given to me through my company NTPC. This number was taken at Allahabad and was postpaid connection itself.

In Jan 2016 I have shifted this number to Delhi and now I am able to view my bills only from Feb2016 onwards.

I need bills for claiming from my company NTPC from March 2015 till Feb 2016, it is requested to kindly mail me these bills at my registered mail id vinitjain48 @gmail.com. My alternate mobile number is 9650991900 of Airtel (postpaid).

Kindly send the bills for above period urgently.

Kamal kishore sharma

Tue, 06/14/2016 - 15:05

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bill not received for the month of may 2016 paid in 12th june 2016 but i have paid rs 402/- on dated 13-02-2016 . next bill will be raised without surcharge. i have already complaint on your customer care no 07314444121 on dated 13-06-2016 and 14-06-2016 my mobile no 9425350717, account no 7014733819.

Rahul Panwar

Tue, 06/14/2016 - 16:43

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Bakwas management Mr. Amit sharma any senior guide to broke the sim no any response is taken on my complaint for messing problem 8427488647 is my contact no. please if any responsible person see this audit my all calls becoz a senior iz disconnect my call without any reason.

I got special offer for 28days validity period of 1GB net pack. After recharge validity period was reduced to 25days. kindly extend the validity period.

Chetan Gupta

Thu, 06/16/2016 - 04:18

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whenever i recharge my phone with 8 rs night pack then i can't open any site on it i use fb, youtube but it not open only one sit open airtel live portal. i don't know what to do with it and also customer care says there is a option of dismiss but i have not found it in whole page and i have fill my no and switch off switch on mobile but this problem not goes. plz solve it i don't want to use your airlel live portal deactivate it or i have to do sim portability.
my no 8171116809
just deactivate your airtel live portal don't disturb me.

Hurlene Kharbanda

Thu, 06/16/2016 - 10:38

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Hi,

I just got a call from this number - 8097000526 and 7208002803. A lady called me speaking in the worst tone ever - Asking me if the bill for the past month is paid.

She doesn't listen to me - (Hold on here! All the bills are paid and up to date) - She says my bill is not paid and tells me I will put your number into the legal department.

Why is a reputed company like Airtel hiring such disgusting staff - She said - do what you want - go where u want - just tell me if you've paid your bill - She didn't give me a chance to tell her its paid.

I want a senior person to call me and apologize, I am a PR professional and can easily blast this situation. But i understand the reputation of a company and mistakes of such unethical people.

I will not tolerate a disgusting person calling me in the morning and talking non sense. Please clarify Airtel

I have two emails below to prove that all bills are paid.

Shivananda

Fri, 06/17/2016 - 10:59

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I lost my cell phone about a month and half ago. So unknowingly I deactivated the SIM number 9980433217 but my relatives and my colleagues know my only one number. Now that I have a brought the SIM of same number, I heartily request you to activate the services for the same number.

Thanking you
Your faithfully,
Shivananda

Mohd irshad p

Fri, 06/17/2016 - 14:44

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Hi, I am an airtel user and using a pre paid plan of your prepaid service for the number is 9633793454. i got an offer from airtel
""Rs179=1GB 2G +1GB 4G, 28days
Rs253=1.5GB 4G/3G+1GB 4G-only data,28 days
Offer valid only today.Dial *121*1# or Visit MyAirtel App(charges apply) airtel.in/app """

I recharge the same day (14-june-16) with the amount of Rs:253/-, but i have get only the 1 GB data/-
so i request to the authorities is to kindly credit the balance data of the recharge.

Madhu issar

Mon, 06/20/2016 - 13:04

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1. I am using Mobile no 8755781621 in my name. This is regarding the details for bill cycle dated 05/05/2016 to 04/06/2016. The total amount due against the bill is Rs.2009/-. The break up for the month reflects a usage charge of Rs.1673.12. Please provide me details as to how this has occurred?
Please provide the desired information asap as the due date for payment of the said bill is approaching. Notify me on my mail id stated below.

Thank you
Madhu Issar

B. mukherjee

Mon, 06/20/2016 - 14:53

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I am a airtel customer. i have 2 postpaid sim 9831241329,9831241309 . i don't use the sim card after 4 months so i paid the last bill (date-17.03.2016) total amount 300 300=600. i am not to be interest as the postpaid line .so i close the both sim card . i said my complain on 121 customercare but they have no response my request & this reason the connection of the both sim card is not stop. i don't use the sim last 3 months so. i am not given the last 3 months bill & i want to deactivate my both sim card. Requested to you for close the connection as soon as possible.

alternative no-9038511292

P. Balaji Narasimham

Tue, 06/21/2016 - 07:37

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As I have been provided with departmental broadband connection, am here by requesting that to disconnect my broadband connection bearing No. 9515134279 with immediate effect. The same was asked 1 week back but there is no reply from your side. A final bill may be sent to me for making payment.

Rajendra vishwakarma

Tue, 06/21/2016 - 10:39

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with request I,want to say that my name is rajendra kumar vishwakarama but in mobile billing name is rajendra vishwakarma. therefore please correct my name in billing address for future better correspondence.

Tajinder singh

Tue, 06/21/2016 - 17:33

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I was recharge the call rate offer of 99 for 3+3 month in february according to your message but i was receive only 3 month call rate.. next 3 month call rate will be extension on my airtel prepaid.soon.

Ashok Somasagar

Tue, 06/21/2016 - 18:03

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I Mr Ashok Somasagar is having mobile number 9449814373 with airtel since 2010. Recently I have quit from corporate connection to my own use but I am very much unhappy about your service. I am unable to use internet (even though I have opted for internet package separately). please look into it.

Regards
Ashok

Station Engineer

Wed, 06/22/2016 - 08:26

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Tried to lodge complain on 18001030121 but not working. Local technician contacted but he not attended the fault. Office work suffers badly. Send your Tech. to repair the fault as early as possible.

Station Engineer , Doordarshan Maintenance Centre, Rewa (M.P)

Dear dept, we are not happy with your services, bill is not received on time. Kindly follow customer feedback, then you can go ahead.
Regards

Hi, I am Monika and i am airtel user, i am disappointed of your services, one of your executive his name is mahipal he give me wrong details regarding of my plan. I bought airtel plan of rupees 199 then he told me, I have receive 600 mins loc and std and 300 sms and one airtel number call rate 10p/min in this plan but this is not true so please take some action against mahipal.

Chetna chaudhary

Wed, 06/22/2016 - 18:39

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Hiii......the pack of sms is activate on my no. but no one sms will be send and i am unable to send the sms.

I got message tomorrow that you recharge with 124 rupees and you will get 1gb 2g data for 28 days. But today i recharge with 124 rupees and i got only 475 mb only. This is not good why you make us fool. This is my no 9797211918 and i want justice.

Allan dcruz

Wed, 06/22/2016 - 19:49

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The bill of my freedom plan for my airtel mobile was paid last few days before. when I called airtel customer care to know that my plan is activated but it isn't. I am requesting my plan to be activated as soon as possible and my mobile no is:9005445869 and I had deposited an amount of 800/-.

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