customercare@ajio.com: Ajio Customer Care Email

The products are not fit to my daughter and The products are not of good quality. I want to return the products.
Order number is #Fn9196202285

The item have damage and i didn’t expected to return it but there is no return or exchange policy for the product.

I am unable to return 3 orders. Logistic partners have made fake 4 attempts but in real they only made 2. Now no one is calling me for a return.

I ordered indian garage co. Shirt but deliver Louvis philips co. brand shirt with different colour....wrong items received.

In order to use my saved ajio wallet money I'm not receiving ajio OTP sent because it is being sent to my earlier number which is out of order now. so I want to register my new no so that I can pursue to purchase from ajio app.

I want to return my top but there was no tag on that product, when I received first time. so now I want to return it but your man didn't picked up becoz there was no tag on it. so what I should do for return my top, is there any other way?

Wrong item was delivered, than what i ordered.

Hi team
My name is Asha. I returned my dress 20 days back, still I didn't get my amount and I already informed customer care 7 or 8 times. They said wait for 48 hours you will get but still I didn't get my money. Please help already it has been 20 days.

Name - Asha
Amount 1499
Dress name - A-line dress

Worst app ever I saw... Fake app. My order I'd is FNB230301244
My order has been returned yet now my money is not been refunded 3-4 days over..if with tomorrow my money will not be refunded I will take strict action against AJIO.

I am also redeeming my Rs 1000 coupon which I got after jio recharge. But there is an error indicating. The error is "Voucher is valid only on selected merchandise only" whereas I purchase 3795rs.

I don't get my refund amount ₹594.33..of returned order. I got message about initiated refund on 3 rd oct but still now not getting my amount on my account.
Also how we contact to your advisor? Please help me and return the amount.

It's been 6-7 days now since I have requested for return, but still no pickup agent has came to pick my return product, please look into the matter.

I have returned my product but still I didn't get the refund the value of 924 rs. I have this return id - RT95282953.
My account no - 00762191037578
IFSC CODE - PUNB0007610

I am very disappointed by your service. its too bad, i am very angry. this is your service really. You are not following ur policy my order id is FN1961301998. i m ordering on 13th of December and paying at that time by upi and then bcz of some issues i cancel my order on 14th of December but i didnt get my money back. for that i am calling in customer care minimum 20 times email from my ragister mail id to customercare @ajio.com

sending my account statement 9 times on email but no body replied not solved my query still i didnt get my money back. its too bad servise i am never buy any products from ajio and suggest more people to avert from service.

Refund initiated issues. Returned due to size bigger than expected.

My return I'd no #RT102299239
I return this product for not fitting in size and for not has I expected in quality. So I decided to return the product and I raised the return a month ago,but still now my product has not picked from ajio company. so please try to sort out .

Not received my refund but it is showing that the refund is already done and not reflecting in bank statement.

My shoes is dmaged with very bad condition and i return this shoes but delivery boy not accept the shoes. he said that your shoes is damaged i am not accepting this. what i do for this problem ?

Delivery boy pick wrong product without check the product. Refund not complete.

I ordered pack of 3 capris & pack of 3 leggings but I received only 1 capri & 1 torn leggie...so I return my order but ajio not accepted my return order. So I m very disappointed with ajio...I want my refund immediately.

I was received different coloured bags and quality also not so good. so please accept my return request.

I have order a product now it is not exchangeable nor returnable my order ID is FN4124408158 . I want to return my order kurta pehjama set which is in red and white colour. I want return or 1 size smaller exchange available.

This is regarding order of FN333405935.

I have this product on 19th July 2023
And received only one quantity out of 3 which is also completely different from original order.
3/4 times i returned the order but delivery partner not attended my issue
4 times i contacted your customer care person but of no use.

Here I am attaching the required detailsand the photo of the original product which i received
Order No :FN333405935
Return ID: RT119689017
RT122375230
RT121772138
RT121146830
Complaint ID:COM00063429879

I never expected this kind service from ajio.com. Is this the way to treat your loyal customer..?

I order jogger,3-4 years instead of this i receive top for 2 to 3 year .I want to return it but in app it don't show me return option.my order number is FN1205401213. So plz help as soon as possible.

I have amount in my wallet. please send.

I recently bought a KG Frendz tshirt from Ajio online store. Unfortunately, upon receiving the package, I discovered that the t-shirt is in the wrong size. It's smaller than what I had ordered. I initiated a replacement request through Ajio's customer service. But no one from Ajio has shown up to collect the t-shirt. I've reached out to their customer support team many times but each time was just given promises to pickup the package. But these deadlines have come and gone without any action.

This experience with Ajio has been unexpectedly frustrating. I hope to get this issue sorted out soon.

I ordered Indian garage co. Shirt but deliver Louis Philips co. brand shirt with different colour.