care@irctc.co.in: Indian Railways IRCTC Email
Email
care@irctc.co.in
Company
Department
IRCTC
Region
All India
Note
Contact IRCTC customer care through email for queries and complaints.
If the above contact didn't helped you, here are alternatives to reach Indian Railways customer support.
Contact Number
139 - Contact details
0755-6610661 - Contact details
Support Link
Official website - Contact details
Comments
Mobile no change
My userid not loging,password miss & Mobile no changed.prsent time mob no -7349910800. plz update mob no.
Thanks.
Account has been suspended
My account has been suspended. I have an account (vpraj_1973) on irctc. Now my account has been suspended. please open my account.
Pl.reply
Regards
V.praburaj
Money deducted but ticket/mail/sms not received
I have booked a ticket by using my Axis bank debit card from NJP TO HOWRAH today, on 11.09.2018, money got deducted from my account but have not received my ticket either by mail/sms. The IRCTC/SEQ NO-825419233832
Kindly suggest what has to be done.
Regards
No refund amount fare in cancelled ticket
Two tickets cancelled
Train no -18646 scundrabad to howarh
Date 31-08-2018
Pnr no.-4247585225
Cancelled date - 29-08-2018
Cancelled id-100000263157199
Bank reference no- 20308918220..
Train late
The train was late by more than 3 hours but no ticket return. Very bad service.
Not book my ticket
I have book a ticket Date 05/09/2018 irctc apps. not book my ticket from this app and deduct my balance in account 1610re. please refund my of balance get me solution.
Delete my account
Sir, My user id is Tamil786 reg mobile number gone. please delete this account.
Forgot my mobile number and uesr id
Sir I have IRCTC account, my uesr id is Nag141, but I am forgot my phone number and password. so please check and give to solution.
Payment complaint
My PNR No. Is 6419034219, my email message is come that your account has been 1805 rupees refund but this money can't come to my bank account. Please send me reason.
To change my number
I have created my account but i have not received any mail and i want to change my no because the no was wrong which i given please help me.
Bad staff
Bharwai Railway station Aria code 212201 hai. yaha ka MANISH KUMAR jo tiket nikalta hai o castmer se bahut hi gali aur batmeeji se bat karta hai.
Want to delete my contact mobile ph. no
My user id is adhikrish, I have given my mobile phone number in the irctc profile at the time of creating user id is 9486605732. Now this mobile ph. no. is not exist in my name. Now I am using another one number is 9944930838. All of my online ticket booking messages are sent only in my old mob.no. It causes so many inconvenience to me because that my old mob. ph. no is now maintaining somebody else. Whenever I am trying to change my profile, the irctc screen shows me as your new no is already in exist. Pl. kindly do the needful.
So, I request you to delete my old mob. ph. no.(9486605732) and include my new mob. ph. no. (9944930838)in my irctc profile.
No OTP
I am not getting any OTP to reserve a berth from Bengaluru SBC to hubballi jn.
Not getting refund in fail Transcation
I booked a ticket on dt 11.9.2018 from BE to PNBE but the transaction failed the Transaction ID is 100001435811404 but i cant get my money back in my Account. so, Please look after this matter & transfer my money in my Account as your earliest.
Didn't receive otp code for new password
Please help me... i am not getting my otp code in my this registered mobile number, my user ID is A_shishh_h.
Refund amount Rs. 3240/- not received.
his has reference to my earlier complaint dated 07.07.2018 & regular follow -up on customer care about non refund of Rs.3240/- towards refund payment of cancellation of PNR NO. 2347483618. It is very sorry to say that still above said amount not refunded to me.
Can I hope for immediate redressal.
Sub-Refund my money
I had booked 3 rly tickets (2 AC) on 12th sep 2018 on calicut-trivandrum and PNR NO IS-4803073199 via online and they informed us before 30 mns of departure that it was cancelled bcz chart was already filled. so railway officer told us that it will be refund in our account within 72 hours bt still now we didn't receive any money in my account. pls refund it as early as possible.
Tatkaal ticket
From 26th of this month i am trying to book a tatkaal ticket, my balance was cut and no ticket was booked.
Non reciept of refunded money
We have cancelled the tickets vide cancellation id no.100000267341980 against pnr no. 8310037366 for rs. 2030. and id no 100000267361545 against pnr no.8308150941 for rs. 770 have not been credited to our bank accounts. so you are requested to refund the money. thanks.
Non receipt of refund of Rs.17680/-
Since May 2018 I have not received my refund of Rs.17680/- for cancellation of Ticket for PNR No. 2607800913 with ticket reference no. 100001250251196 cancelled on 11/05/2018 refund refund no. 813140001485. another ticket PNR No. 2507799715 with ticket ID 828287 and ticket reference No. 100001250165547 and amount No.8940/- and reference No.813130001180. Please look into the matter as soon as possible.
Mail of e-ticket or massage not recieved
I have booked a ticket on 29.09.2018 PNR NO is 6620231443. But no mail or massage is received till whereas insurance cover mail is receive. Please send the mail in this regards or ticket on my registered mail. my journey date is 03.10.2018. please do needful.
Customer service is not good
Indian railway are customer service is not good. My train ticket is canceled but not refund my money. please help me.
User id and password - send ticket code
I request you to arrange to send ticket code through auto generated reply for logging in irctc portal.
Printable tickets
I have book a ticket irctc app
1- 12559 muv to ndls pnr no 2833135108, Date04/11/2018
2-12560 ndls to muv one no 2152414202, 14/11/2018
Sir,I want to take print ticket.
Refund processed but amount not credited into my bank account
With reference to refund mail against PNR Number 4147455687 /IRCTC Transaction ID 100001371072645, an amount of Rs. 810.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:20-Aug-2018
Refund processing date:27-Aug-2018
Refund amount:810.0
Refund reference no:30001282078207101434338
Refund processed but amount not credited in my account. Please credit the refund amount early with due information.
Reset my id
I forgot my ID. Kindly reset it.
Refund soon
Plz refund my money my PNR no is 6220394232. jaldi mera paisa refund kijiya 7days sa jada ho chuka hai.
Please take action
I have booked train on 2/09/18.nd train no. is 12874 and pnr no. Is 2152233802 can not refund my money. So please do something action for this problem.
Username and password forgotten
Sir, I am a frequent user of your site for ticketing. Now i have forgotten my user name and password of your site. Please help me to restore the both for easy booking of my trips without others help.
Thanking you,
K. Narayanan, Cell No. 9840577911.
My e mail. Knara24 @yahoo.com
Refund money
Train Booking my mobile phone YONO APP. Book and Order options IRCTC Zero PG Chargrs select. But not successful Transactions ticket not booked by IRCTC in mobile no 9766847100 massage. Booking ticket gondia Jn to howrah Jn. 09/02/2019 is journey date. Irctc failed to book tickets in 15/10/2018 in date. But payment deducted form the my bank account yono App Of money 1010.00 for each. So please refund the money as on early Dt.
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