support@one97.com: Paytm Customer Care Email
Email
support@one97.com
Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.
If the above contact didn't helped you, here are alternatives to reach Paytm customer support.
Contact Number
0120-38883888 - Contact details
011-33996699 - Contact details
Support Link
Twitter page - Contact details
Official website - Contact details
Comments
No confirmation
Recharge payment confirmation still awaited.
Defective watch delivered
Sir,
I have purchased BY THE ORDER NO5706420468 ASGARD Day n date feature blue shining dial watch on 1 aug2018 ,which was delivered to me by expressbee on 3 aug 2018 on opening it was found that the colour of the dial of the watch is faded from inside and the glass is broken ,so i kindly request to change the watch as earliest as this is to be given to other person.
thanking you
AMANDEEP SINGH SARPAL 9911335832
Unable to update KYC details
When I am trying to up load my KYC details through any of the Govt ID in your app/Website after my login it is not accepting and giving error message "Some thing went wrong. Please try again later" I have tried so many times.
Hope you understand.
Thanks
Raghava
Cashback not received
Sir, I have not received cashback in my paytm wallet of paytm order id 5464488505. The order is of 28-06-2018 date, but cashback is not received till date. Sir plz.....resolve my problem. The cashback is of 159 rupees.
Money not added to paytm wallet
My mobile no 9096677543. Money add to wallet when credit card not add money & when payment paid through credit card show transaction failed.
Wants to repay a failed payment
I want to retry the failed payment with the promocode on order no. 5746798756. Rs. 264. Please help and reply soon. I had called on costumer care no. but always puts on hold.
Opening account
I have not received OTP. There are not network problems. There notification show help on Paytm/care. So How can I will open account?
Merchant account not working
Respected sir/Mam,
My mob 9595445998 and Merchant account also reg on same no. But last 15 day passed i am not able to make any transaction even QR code also not displayed on my account. So, what to do?
Poor performance of your customer care system
Dear sir. your company must be awarded for the poorest and non customer friendly award for your customer care system.no doubt slowly and slowly company is moving towards earn revenue by fraud and cheating the customer. approx 10 days my account is temporarily blocked. i hv tried through 24*7 helpline but result is zero. every time reference token/ticket number generates and without solving the issue it shows that no issue pending or found.within one week a f.i.r.will be done against this company by my side and probably it will be the first case in the india so that other people may also came forward and proceed towards legal action against the company. hoping meeting soon in the court of law.
Thanking you
yours
ashok kumar shukla
registered mobile number in paytm 94247 67991
Change mobile number from 9752876628 to 9302413686
My paytm reg. mo. no. is 9752876628 but by mistake i have done kyc (link with aadhar number) of another mobile number i.e. 9302413686. i already tried to change the same.
So you are requested to please do the needful. i want to link my mobile number 9302413686 for paytm transaction only and remove old mobile number i.e.9752876628.
Thanking you
S L Tiwari
Wrong Dth recharge
My airtel Dth Id is 3012581492 but Recharge is done to 3012582492. pl refund the money.
Unable to reset password
Password reset nhi ho raha hai customer care ke pass call karne ke baad number invalid number bata raha hai... Please help me.
Delivery issue
Order no 5781508180, bajaj celling fan 1200mm my registered mobile number 9854022108. I received this item already by courier delivery, but unfortunately order has cancelled . I gifted this item already,but courier boy calling me n say returned back this product. I thinking about the matter but no solution because product is already gifted another one. So kindly requested update this is delivered. Thnx.
Refund issue (showing delivered but not received)
Dear Team,
I would like to inform you that I make an order with paytm (order number - 5792834462). My contact number is 9650446493/8447552131 but as I am checking the details its showing delivered (whenever I cancelled the same before days) but after that when i checked my refund amount was 0 rs. and courier status was delivered. but i didn't received the same. when I called to that guy who called me before delivery, he told me that we returned the courier to paytm back (as he received the call for cancel order) his person contact number was 8076942506. I shared my problem to your helpline (My Order) but they are not taking seriouly I cheated by your staff...nd c.care number is also not connecting ...please resolve the issue as I am facing. That was a small amt..approx 269/- but its not gud. I am your regular customer.
If my problem will not resolve as soon i will never make any order with this and never use your site ..also ask to same with my friends and relatives.
TATA SKY recharge not successful
I had recharged an Tata Sky By.Rs.3245/-by mobile number 9173730648 but recharge has not been successful please refund my money .balance has been deducted by BOB bank.
Its urgent.
No cashback
Cashback not received of paytm orders with promocode buysingles and buymoresavemore. Paytm account on mobile no. 9877056163
Not refund yet
5909091967 order no
65395 amount not received yet 2 days gone, pls support. My cell no 9444536586.
Thanks
C Manikandan
Car charger
My name Bharat Singh Rana, from the police headquarters Dehradun, I had ordered a car charger which had to come by 30th August but he has not yet come, please take the necessary action in this regard.
OTP not received for new account sign up
I have not received OTP for new Account Sign up my mobile no is 7085793426. Please kindly do the needful as soon as possible.
Thanks
N.Premjit Singh
Wrong colour received
I ordered a duckback blue colour xxl raincoat(order no 5923864933 on 31st August), but I get brown colour raincoat, which dissatisfied me.
Product mismatch
Hey,
Am bhaskar from Bangalore, received my product with a mismatch of sizes but the sender has mentioned NO retuns accepted. When I called them said call the customer care its not in our hand. Tried reaching the customer care but no response. Please let me know how is this issue resolved if not I shall take this issue to Customer court.
Regards
Bhaskar
9880540033
Fake offer
I got a call from paytm no.+91 7786870655, offering gift after purchase of min.4000/- from patym mall. As per they said money sent to them through upi for purchase of Titan watch rs.5393 now miss disa from paytm says send som 11000 rs.for GST. which was not told before deal.
Paytm atm debit card
My Paytm atm card was lost and i had blocked it but i found it. Now i want to get the atm card unblocked, how to do it?
Send my money in my paytm account
I have an paytm order NO -6000102539 recharge jio mobile Rs. 150 rupees. while the paytm wallet the order was successful but i have no balance pls consider the matter.
Failed to upload paytm wallet Rs350
Pls refund An amount of 350 to my HFDC bank A/c As amount is not uploaded successfully in paytm wallet
A/c Details 20051050000086.
pawan kumar chaturvedi
My order AWB-260594978
Dear sir your courier boy call me and he said my motorcycle puncher. please collect your item from utkela. so i said my village is badchergaon and why i am receive my parcel utkela because badchergaon to utkela distance 30km but your courier boy said refused to accept the item please rectified. Why i am paid to you parcel charge please tell me.
Refund of unsuccesful transaction to dish tv on 4/08/2018
Dear sir,
I had tried to recharge dish TV on 4\8/2018.Recharge failed .refund is not made till date. The ref no is 0871122/180804082141. kindly do the needful.
Regards
Vittalram
9066988973
Change phone number
Plzzz send me otp to change my number my money is on way soo.
Order no - 6079451662- Samsung micro sd card- not get in time
Dear Sir/Madam,
It is brings to your notice , i have purchase one memory card from " Pay Tm Mall" with paid Rs 1199/- through my credit card, then i brought this product on line , from your team given the time for product delivery 23-09-2018, approximate but till date its not has not delivered for me and my address which is mention in my details accordingly.
then i visit and call to customer care no's regarding confirm for same delivery status for yesterday and today, its is showing today in evening by any courier boy which is showing name Mr. Deepak kumar (contact no - 08800304860). I make a call for same to know my delivered status, and question to him why have not delivering it me for before 5.00 Pm. He talk with me in rude behavior, your consignment will be delivered in last like evening 5 to 9.00 Pm.
Your all customer care no's and line most of time busy and not picked by any person my call , perhaps you're cheating with customers and not giving promise service as you are assuring to us. it is very bad experiences with me with PayTM.
Tell me about for same delivered status and misbehavior by courier boy. take the action and confirm me status, if you not take action i will go for litigation for file legal cases against company.
Regards:-
Uday Singh (Advocate)
mobile- 09027805400
Delivered items, not working
Dear,
Order no.6066858429 delivered,but items is not working,I'm already send complaint through mail, but your side no response. so please proceed replace my order.
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