care@jio.com: Reliance Jio Customer Care Email
Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.
Jio customer support responds within in 24 hours.
If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.
Contact Number
1860-893-3333 - Contact details
199 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Comments
Network & speed
My hip no.7014277673 3 महीने से कंप्लेंट की हुई है ना तो पूरा नेटवर्क आता है और ना ही स्पीड मिल पा रही है. बार-बार कंपनी की तरफ से यह कहा जाता है कि आपकी समस्या का समाधान जल्दी किया जाएगा, मैंने हर महीने में एक दो कंप्लेंट की है लेकिन अभी तक का समस्या का समाधान नहीं हो पाया. दिन में कभी भी 3 महीने में 500 MB से ज्यादा यूज़ नहीं कर पाया हूं मेरे 3 महीने के हर रोज के 1 GB डाटा बेकार में चले जाते हैं जिसका मुझे वापिस रिटर्न मिलना चाहिए.
Bill not received No. 9370077045
I have taken your Jio Sim card No. 9370077045, at the time of registration, that person wrong Email id mention, so we have not received bill.
Kindly request to send bill of last month on my mail id - super_cement01 @yahoo.co.in & if any problem please contact 9822396559.
Start my jio number is 8830772878
My jio sim number is 8830772878 2 years complited from started but today 3 pm after sim is blocked Customer care talking but not help my all contact jio sim. please help tomorrow stared.
Extra money deduction
Pls give the details of my extra money deduction of last recharge, my last recharge 399 but deducted 1596.
Due to very low speed of network
When I recharge many times 4G net, then also network speed is very slow it gave me always 2G speed so its my request for you that Increase my speed otherwise I want to complain against you.
Complain
Sir/mam,
Very Slow my Net....i already complain jio customers care 4, 5 days .....please. my no 9678773351, Gurgaon.
Retrieval of password and creating new account
I have been trying to retrieve my password many times but not able to get back. I have created new account but i am not able to book tickets on that too.
Not respond to complaint
Dear sir, I have purchased Wonderchef Nutriblend 63152297 400watt mixer grinder with 3 jars by the Amazon having invoice no. MH-SPNA-1004-721741dated 27/5/2017. Billing address was Mr. Pradeep Kumar Malviya , central bank of India main market porsa Morena M.P. After using the product for 1 year approx. Unfortunately the grinder machine stop rotating. I called to customer care toll free no. But always busy. I made my complaint on 3-7-2018 on my father's name Niraj Shrivastava. Your officers promise to replace but till now didn't receive any confirmation. Please help sir.
Regards
Monika Dayal Shrivastava
Phone problem complaint
Dear sir/madam,
I have an problem of Moto G5s (lunar grey, 32gb) while charging my phone the phone gets highly heated and some how the phone gets hanged some times.
My order I'd -- OD11280203431407000
Invoice no :- FAA54E1900001400
Total price :-10040.00-/-
Please seek through the problem
Sim on hold for 6 months as I am going to USA
To keep the sim on hold and how much amount should I pay for sim hold.
Not working
Stabilizer working not properly.
Jio tv suddenly stop
Jio tv suddenly stop..i don't know what to do?
Jio tv not working properly
Some of the channel not working properly few days ago that app work very fast but now the time some channel do not open.
I am not getting jio TV live program since 20 days
Since 20 days, I'm not getting live program on jio TV app in my phone. I already called customer care about the issue till now not yet solved.
About jio ID
Every time I log into jio cinema, I am asked to provide the jio number and jio ID. Now, kindly inform me what is my jio ID. In the package provided to me, there isn't any no. such as jio ID. It has only an ICCID.
Internet issue
I m not use the whole 1.50 gb high speed internet only use the 400-500 mb during the watching video on YouTube in video quality format of 360 for 45-50 minits ,than how will be spend and consume the whole 1.50 gb high speed internet, in case of low coverage areas. And why are you forcely consume the my data , it's not fair ,and I have already tolked with jio adviser and it's senior officer at customer care number 198, they have not give the satisfied answer of this problem and enable to resisted the this problem, So please give my remaining high speed data.
Net very poor and slow speed
I under stand as per plan 399/- giving you 1.5 gb data per day.But due slow speed all data wastage , unable to consume provide data against mobile no. 7982141078. Yesterday 22nd July 8.00 pm. to 9.00 pm. called to your customer executive but not responding properly. I think all executives are under pressure.
Thanks & Regards
JAYA NAND LAL
I can't view any channels to jio tv
Dear Sir and madam,
I like to inform you that I can't view any channels to jio tv against mobile no 7999145030.
Regards
Subha Guha
Product quality issue
My order number Id is OD112846373321587000.this product is not good. So i should change my order. Can you change it. If yes then ok. if no then refund my money . And please call me on my number.Please..
Yesterday i was taking my new
Yesterday i was taking my new jio sim is not working please activate my jio sim my jio sim number 6379694318.
Bill payment complain
Hi,
There is regarding a bill payment complain.
We have been paid bill amount of 1595/- on 13th July 2018.
Bill Group - MM030402,
Bill no. - 1100640646,
Bill Dated - 4th July 2018 at Gokhale Road post office.
CRN Number - 210000642556 but still we are getting message for payment.
Request you to check it & resolve this issue ASAP.
Ussd code running
Ussd code running problem.
How i can adjust voucher
Sir. I used jio digital life plan. When I recharge 399Rs, I paid 349Rs and also received 100Rs voucher. Sir I don’t understand how i use my benefit voucher. I have 29 voucher per voucher is 50Rs total 1450Rs amount in my jio app. Costumer care not clear when i asked. So i can not understand how i use voucher. Call me 7974428432. Thanks.
I received damaged condition
Dear Sir,
I have received BRU instant coffee with damaged condition. My AWB no is 5626968138.Please find attached photos. I am very disturbed in my first order. Please verify the item.
With regards,
M.Thiruvarasan.
Not submitted my complain from Mr.Jayeshbhai
My number is 8849999231 contact phone on dated 28/7/18 3:51pm to 4:14pm talk customer care complain number 198 to Mr. Jayeshbhai he is proper answer & he is not submitted my complain & he is talk to je thay e kari le etle & he is disconnect my phone.
Subscription grabbed service not activated
I recharged on 28/07.18 but it has not been activated til now. It is shameful.
Jio ADD ON plan not active
Dear sir / madam 8200722837 my jio plan 399 Activet 01.07.2018&my Jio ADD ON pack active 03.07.2018 but me no profit my plan jio ADD ON by your company. Please solution and reply my question thank you.
Voice call
I speaking for voice call not working very poor quality.
Jio TV is not working
How can I access jio TV online . Because it's not working properly it's gave a msg like to access jio TV told contact to care @jio.com.
Jio tv not active
I have a jio sim in my mobile but I cannot see jio tv. Kindly resolve the issue. Mobile no - 6000865692. MI handset
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