cs@flipkart.com: Flipkart Customer Care Email

I booked Wildcraft Laptop Bag order ID OD003807261250282000 beg which i received & which i booked were not similar now i dont want any bag plzzzzz Refund my money.8085930700

I purchased a xiaomi redmi 2 from flipkart. I have this phone in my guarantee period. so i would like to replace my phone. This phone has some defects in its G-sensors.

My lenovo k3 note which has a touch problem and had requested for return as per company policy within period. But they have rejected my request two times and told me to go at lenovo care and confirm problem. I also did that and get job sheet from lenovo and confirm my problem. Now during this period my 30 day policy's over and then i called at customer care and they told me to mail at cs@flipkart.com i also did that things but no reply from them yet. Now my patience is over and want to take soe effective steps.

My replacement order was cancelled without any intimation. firstly, an executive placed the request of return while I asked him for the replacement. now,as the product (as said by company executives) has lost in amid the way, my order has been cancelled and that too without any information. very disappointing service...must take action.

my order number OD202810382057171300, my phone moto e2 mobile is not working. please checkup with service center.

order ID: OD203897532420450000
I ordered 2 nova trimmers but only one trimmer delivered to me...so deliver the balance one trimmer.

I had prepaid rs. 169.00 for a book of mr. APJ Abdul Kalam on 30.07.2015, vide, order od103511160128765100. Pl. See that the item has been dispatched. I am a regular customer of flipkart. See that the book has been delivered. Earlier ten days back I have complained this in customer care but no response. By this we loose confidence on flipkart.
Yours sincerely
Sarat Chandra Chyau Pattnaik
cell-9437111687

I have received a faulty Gem washer machine on 13th sept.15.After so many days nobody came for the pickup of the which i have asked for a replacement on the same day.kindly arrange for the pickup schedule as soon as possible.

Regards
Naba kumar
Mob.9066736305

I buyd a earphone brand name was Samsung but its not the original one I never knew that FILPKART seller sells duplicate products same on FLIPKART! I can buy the products which r expensive on other sites but I will never buy from this FLIPKART..losed a customer FLIPKART.

Dear technical team,

Please find my details below as the problem is not getting resolved.Kindly intervene in the matter & do the needful. model no#MI2 prime (xioami)

My order No is#od203864699695951000 Delivered on September 15th,2015.Checked & found internet not working on the same date itself. The customer care was informed about this on September 16th-2015. The technical team informed me that you should use internet of some other operator except airtel & the application was disapproved. The complaint has been launched again with your department. Then I was told to download an application smart check by wi-fi. It was not an easy task for me but i still somehow down loaded the software from my friend. Then again the technical team called up to inform to open the smart check application. I followed all the instruction told by them. Then they told to turn the mobile on & off & inform me about the same whether the problem have been resolved but it failed.

Then next day I complaint again then the executive told me to go to the service center of MI & send us the job sheet, so that they can replace the newly purchased mobile phone. I am very disappointed with the process of replacing my faulty mobile.

I had ordered Asus Zenfone Selfie on dtd 18th Sep'15. And as per ur confirmation it will be deliver by 24th Sep'15. But now as per tracker it is showing that my shipment has been returned due to improper documentation. Why should i suffer for ur negligence. Pls provide my product as per time confirm by ur team. My order No. is Order ID: OD203941039199576000.

I have placed an order of Redmi Prime 2 Mobile on 18 September 2015 below is the order ID OD403943369547050000. Today on 23rd September I have received a Box Via Speed Post and when I opened that box instead on Mobile I have found only waste Papers and a Junk book.

Ankur Bhargava
Mob : 7498311799

I have not receive my card till now............a message had came me for undelivered. I had applied on 1st Sep and except on 11th Sep. .....but not received it.

I have purchased one Philips induction cooker from your company in the month of April '15. COD:Rs.2495. OD 002502314833524000. Invoice No. kol dam 0120150400006445. Now it is not working. Pl. do needful act at your end & oblige me. So that I can use it.

I am a regular customer for flipkart as well as a web developer by profession. I found "Maharaja White line solo MX 122 500W Mixe Grinder" at price of 1399 Rs in listing page and with a great surprise it changes to 2399 Rs in detail page. I know the multi seller concept of your site and can guess how you manage the listing of your inventory when one seller sold out or inactive. But this one is real technical bug. In your site many time search provide us a backdated price or data and not match with detail page.

Please find the image link send along with
https://drive.google.com/file/d/0B1dd3r7IhdyhQjRXcVlIdTR5bFk/view?usp=s…

hi flipkart i complaint so much of times you are not solve my prob and not give me a correct responsible so i put a complaint for flipkart. I am a GOVERNMENT STAFF IN HIGHCOURT OF MADRAS as a GOVERNMENT STAFF. your not able solve my problems how you solve some ordinary people problems am so disappointed I think it's not a trusted online shopping.

On 18/09/2015 i bought a samsung j7 mobile but i use 15 min only its so heat charger also and one sim slot is not working i using some times network is working and again restart and that mobile free attached
airtel sim card is also not working am very disappointed for this delivery i like this mobile but i dnt satisfied to use so please kindly return this mobile and give me a new another mobile thank you FLIPKART.

I bought lenovo a6000+ on 16 june .now the phone's touch is not working , so i informed SC in Chandigarh but the bill was stick on the delivery box help me out what should I do

Dear flipcart service

I would like to buy mobile brand called moto g3 16GB white- mobile, i have been trying since past one month through your website but its shows the status like out of stock or coming soon, its really disappointed for me, why cant you make order of more for this particular item, just thing about how many people are waiting for it,please care about the customer who will really need to buy some product. kindly please get it this clear an make request for this asap

Reply pls

Hello Team,
I have ordered 1 product based on it expected delivery date (25th September, 2015). But did not receive any update about it. When i called Flipkart customer care, they replied that product may get deliver around 28th Sep since it has been misrouted to different location.

Even though product was misrouted I didn't received any update informing the same. When I called up customer care regarding status of my product, they are just responding that email has been sent to concern department and will close you request within 3 working days. Even floor manager is not able to provide me with any product status. He is just able to provide those details which are available on website to track product.

This makes no sense to call up customer care for any issue as they are of no use at all. Inspite of informing about the urgency of the product flipkart executive failed to understand the customer feelings and no action has been taken. During placing order normal deliver time was mentioned as 3-4 days but now delivery time has been updated to 10 days which is really unprofessional in sure competitive market.

This is really disappointing. I did pre-payment that i get order on promised time. But flipkart just failed to fulfill it and failed to understand customer's feelings. Even current status has not been updated on the website as it still shows comments as of 24 sep.

i ordered a shoe, but i got a damaged shoe and of bad quality, so i want you to take away the returned product.

And i have one more request, can you please change my registered number 7676288318 to 9480042404 because my registered number(7676288318) is not working. so i want to change my number to 9480042404.
,and please make sure that the person who will pick up my product must contact on this number itself,then only that person will be able to contact me,because my old number is not working,so kindly take this seriously and do it as soon as possible.

My order is OD303976911719631000. The product i received is not same as the pictures posted on the website. This is cheating on the part of flipart. Kindly replace it with original material.

i purchased google nexus 6 smart phone but heat on some application use & when phone done no display on screen. i think it is defective phone. kindly exchange this phone with asus zen phone.

I brought the phone asus zenfone 2 laser ze550kl on last 22 sep and the phone which i got is a defective one. Its proximity sensor is not working properly.so i contacted with asus service centre and they confirmed that the product was defective. when i interact with flipkart executive they sent a trouble shooting app and it also confirmed that the phone was defective. so i want to replace the phone immediately.

Hello,

I place the following orders on Dt.30-09-2015 to FLIPKART as per detail mentioned below:
1. MOTO TURBO MOBILE XT1225 (Saller M/s. W S Retail)
Delivery Committed in One Working Day.
2. AMZER Back Cover for MOTO XT1225 (AmzerE Store)
Delivery Committed in One Working Day
3. Chevron B122
Delivery Committed in 3-4 Days.

Please note that all the orders were placed at IST 13:20 and among above orders first two of the orders delivery commitment was “DELIVERY WITHIN ONE DAY” In Which as per Amzer Store they are committed and hope I’m going to receive the AMZER Back Cover by 01-10-2015(Today itself). But this is to bring into your kind notice that W S Retail is not committed to his delivery although it is a Flipkart owned concern and even W S Retail Mentioned for one day delivery.

Please note that I’m also FLIPKART FIRST MEMBER which is active and valid till 24Dec2015. As there anyone to explain that what does the mean of the above membership if the delivery is not prompt despite of paying the money for FLIPKART FIRST MEMBERSHIP. I request you to do the needful in this regard as soon as possible and revert back with a positive answer.
VISHAL KR TULANI
Mob:9868216321

Sir , me n my family r regular buyers of products @ flipkart... from last 2 times not getting satisfied by the product as per images of product shown on the flipkart app....ordered a wayfrer 2 days back...want it to be replaced by a new aviator...mobile no:9569306792.

did not return from flipkart my order roadster jeans fabric quality issue [sellar vector ecommerce] and puma sandals, wrong model deliver [ws retail] my mobile no. 8583007937 [avijit]. please solve it. Received fake msg from flipkart with pickup boy name 1st time subhankar ghosh 08013683744 and 2nd time sourav dey 08584898319 but did not pickup and send msg pickup cancel, i prove it.

This is my order no : OD203736768358758800.
I have return the product in the date of 1/09/2015. I made 2 times call to your customer care who told me that the amount will credit within 5 days.But till now I did not get my amount. I need my amount immediately within 3days.. if you are not credit my amount surely I will make consumer complaint on your firm.....my mobile no is 9944000502.

I ordered for a lehanga on 20/09/2015, but i dint receive d order in time... So i cancelled my order on 1/10/2015.. Bt still i dint receive my refund amount.. Kindly check with it n refund it as soon as possible.. Mobile: 9488859805

I have brought a phone honor 4x approx two month ago but after some day it is not working properly. it is always got switch off and hanging also, then i want to return it. so i send my mobile on 7th sep but till now my money is not refund or any action is taken on my matter. please refund the money of honor 4x in under 2 days. if you will not refund my money in under 2 days i will complaint in court.

Greeting!!!!!!!!!!!!!!

I visited HP service center along with HP Pavilion Laptop Battery which i purchased from flipkart. the address of service center is
Sysnet Global Technologies (P) Limited
Plot no 6 , Usha Plaza
2nd Floor , Near Jaipur Tower, MI road
Jaipur 302001 Rajasthan
Contact : 0141-4101647 / 0141-4101646

they checked the battery and told me that it is an duplicate product and we will not provide any service to this product. i am in disappointment even such reputed company selling fake product online. so i request you to replace this battery.

Kind Regards
Vishal Choudhary
Order ID: OD302284390855373600