Official website: Dish D2h Online Customer Care Support Link

Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Dish D2h customer support.

Contact Number

1800-212-212 - Contact details
9115691156 - Contact details

Email

customercare@d2h.com - Contact details

Comments

Very bad DTH service, The signal strength is very low in Videocon DTH. Many times we dont receive signal and are unable to watch any channel. Customer service is also not satisfactory they keep you on hold for several minutes before even any one picks up the call. Plz stay clear from them.

Babu Miya

Tue, 03/15/2016 - 14:26

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I want to now my package name and I want recharge now so please can you send last package amount for long term please replay me by mail my id- nazeemkhaja @yahoo.In and check by register mobile no-919490409926.

I had called your customer care but they where not able to tell the cause of the problem. Now i am thinking of changing my DTH company.

Krushnapada sen

Tue, 04/10/2018 - 12:41

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kindly introduced my new phone number 9777828527 with change of plan.

New Cable connection at Plot No.15, Door No.38 Ramanar street, MMDA Nagar, Citlappakkam, Chennai 600064. Cell no.919677240654.

Anu Rawat

Mon, 05/14/2018 - 18:21

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Very bad customer care services. Rude conversation skills. Cant provide solution even for small small things.

I was trying to make a call from 11 pm to 01 Am.. no one is picking phone. Today is the last.. I will close my account.. every month I'm paying 1000 rs for this shit. Football match I wanted to see.. channel not subscribed..what the f**k. I already in the new south platinum hD pack. plz don't call me for recharge is anything.

Very bad service. your customer care number is waste. Holding for 10 mnts and also not getting executive in line.

Richard Fernandes

Sun, 06/17/2018 - 12:43

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I have been a very old customer of Videocon having two connections n my house and have paid annually for two setup boxes n have the Platinum plan, for the past 3 days I am trying to reach out to the customer care, sent messages, sent Emails but I have not been successful in getting my Sony Ten 2 HD sports channel activated to watch the FIFA World Cup Russia 2018. It is very disappointing that u guys don’t pay a heed to customers.

We pay money for the services and it s ur moral responsibility to see that the customer does not suffer. Request to solve the problem with immediate effect.

Yuvraj Singh

Mon, 07/02/2018 - 23:04

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We have one D2H connection. But it's not working from 26 June 18. We had complaint to customer care on same day. We are taking continuous following up with CC of d2h. But that has not been solved by D2H CC. And today still pending. And their engineer also rude with customers. They don't replied of our mails also. So all our experience is very bad with D2H.

Yuvraj Singh.

Very bad service your customer care number is west and all time busy. Customer care service also not satisfied. Plz stay clear from them.

Raghunath Gore

Wed, 07/25/2018 - 22:37

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After 10 days of complaint it is not attended. Videocon service is pathetic, even after calling the call center again and again there is no reply. From 15/07/18 to 25/07/18 nothing happened.

Any time signal problem and your customer care is very poor. Change immediately

Pradip Kumar Mishra

Sun, 08/19/2018 - 08:10

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I had called your customer care but they where not able to tell the cause of the problem. Now i am thinking of changing my DTH company.

I have a call from customers care and told us u r my Lucky customer and u can see a channel no 222 free of cost for one month if u are interested u pay 70 rs per month additional with next recharge but not same my balance is zero before end of month.

Plz contact soon..

Chanderhas

Wed, 09/19/2018 - 15:58

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Bakwass service and very bad staff on customber care on phone, very bad service of d2h.

Jatinder jain

Sat, 09/29/2018 - 11:40

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I have registered my led complaint on 22/9/18 but till date my led is not repaired, they said part will come from aurangabad, and will come after 10 days. I am very much surprised this is the service of videocon so reputed firm. I feel so much harassed. This is a guarantee period told by the centre. If you can help me please get the led repaired.

Manohar Khedke

Fri, 10/05/2018 - 21:35

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Very bad D2H service, The signal strength is very low in Videocon D2H. Many times we dont receive signal and are unable to watch only zee news channels since last 3 days. Rest of channels ok. Customer service is also not satisfactory they keep you on hold for several minutes before even any one picks up the call. Customer supports are not register complaints. Or may delete back complaints. Costomer supports miss leads to customer about set top box expired. Where as new set top box just added in replacement of old by d2h engineer. Support team knowingly writting customers while they complaint. D2h is wrist in wrist customer support in India as per my knowledge since last 5 years. Plze look in to the matter & try to satisfy customers.

S.S. Lakshmanan

Fri, 11/02/2018 - 04:39

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My customer ID :117265692. Mobile: 9952250364.On 6th Oct 2018, payment of Rs.245/ made to distributor SreeRama Electronics, Vasant Kunj, New Delhi-110070. and duly acknowledged by Videocon thro' SMS. Message is flashed in the TV that Rs 162 / is accounted as on 7th Oct and that renewal is to be done before 2 nd Nov 2018.

When questioned over customer care they updated up to 4th Nov and customer care rep could not explain the a anomaly in accounting. The package details of South Silver is a very secretive one. Videocon is grown and now it appears going away from professionalism. One month subscription is reduced to 28/29 days is a mystery.

Horrible customer care. I feel the executive are having hands in gloves with Jio TV, they are making ground so that as soon as Jio is launched Videocon d2h customer shift to it.

Pandurang M Ka…

Sat, 12/08/2018 - 22:46

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Reminder for the recharge renewal, 8 days before the due date is not necessary. Also "Warning Payment Reminder" word does not suit.

1800-1370-444, 03340083477 both are useless.. not able to reach customer care support team. I have signal problem and not turned to green signal. Dont know what to do.. if anyone has right cust. Care No, please share.

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