care@jio.com: Reliance Jio Customer Care Email

Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.

If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.

Contact Number

1860-893-3333 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

Data speed low and call center not for solve and no call pick and no complaints solve.

Jios network is very poor from last one month,thus i have not used the network whole day then also the network don't come, i cant receive the call and dont use whatsapp, my data is fully wasted so sir please reply and.solve my problem me and my neighbor in Ranip and. also my workplace inome tax family and city civil.court faces also this problem,so my humble request to u i aspect u.will not give me another chance to comain otherwise i change my card.

I have redmi 4A device. Frist my device have volte option but recently I updated my mobile then not appeared volte option. when download Jio 4G voice app this app not working properly. so I faced a lot of problems for calling process so rectified this problem emergency.. please.

Sangram kumar

Sat, 03/10/2018 - 21:55

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I am a jio user from berhampur, odisha. i bought a new jio sim last month and it worked perfectly. Now before 2/3 days my internet connection is not working properly. i contacted jio care, changed some settings in mobile but it doesn't helped. Moreover jio network is coming, call is going and coming through jio but internet is not working for last 2/3days.

What should be done? altough my data exipires in may 4 2018... this is truely a headache for me. kindly solve this problem.

I'm useing jio4g sim now in my device. but in our area the signal strength is very poor using jio sim. what is benefit, so please built a tower in our area it can help us.

When my call transferred for give appreciation to.... The supervisor badly behaved with me and speak with lot of attitude with me.

Kashinath pandua

Mon, 03/12/2018 - 10:20

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Hi, my self kashinath pandua. i am jio sim user from last 4 month but jio sim doesn't have a proper network in thana area. i am facing too much problem with this network.

I also talk to customer care they told me that it will take 2 months time for solve your problem but its 4 month so how can i survive with this type of network. so, please help me out of this.

Thank You,
Regards,
Kashinath pandua

Lakshmi narasipur

Tue, 03/13/2018 - 19:36

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My mobile Jio number is 8660080471. The sim is fixed inside a Redmi 4A mobile device. I have recharged my above mobile account,numbered. sim, online, as follows:-

1.Under transaction ID 586401245 on 4th March 2018 for Rs.100/- confirmed by Jio Notification on 4th.
2. Under transaction ID BR0000UZWTE6 on March 9th, for Rs.49/- confirmed by Jio Notification on 9th.

Now Whenever I try to make calls, I get response on my mobile that there is no charge & that I should recharge my account. If my above 2 recharges totaling to Rs.149, are not valid for calls, please arrange to refund the amount to me immediately. Also please clarify the reason for invalidating my above 2 recharges.

New version of jio4G voice app is not working.. No calls are connected.. I can't use the calling service from updatation.. Make available old version or solve this problem. My jio no 8830843093 .. Model : vivo Y51

Pankaj Kumar Singh

Fri, 03/16/2018 - 00:39

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Sir,

I have lost my phone in my college and i want to block my jio sim card having number 7982975529. The sim was registered on my name PANKAJ KUMAR SINGH and the customer care executive are not picking up my phone , i have called them several times .SO i request you to kindly block my above mentioned number.
My aadhar number on which my sim was registered is 761675269299.

Thanks
Pankaj Kumar Singh

Sir, The speed of net is very slow. I have register already many complaint but there are no response from your team please solve my problem

Mukesh kumar

Sat, 03/17/2018 - 08:46

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Sir, Rishtey TV channel s not play on my phone plan activate it.

Bishankar

Sat, 03/17/2018 - 15:33

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I port my Aircel no 8479805630 to jio. But after 10 days it's not activated. Please try active my aim with no.
Bishan.

Bhupendra singh

Sat, 03/17/2018 - 22:29

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I am not use my data n my mobile off a day but data use all day why? pls solve my problem.

Sarwer Ali

Sun, 03/18/2018 - 00:23

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I have been facing Network Issues from 15 February. My network Speed has Dropped to 50kbps and I can't contact customer care. When I try to contact it always puts me on hold for 30 minutes and I still can't contact JIO advisors. Please resolve my problem.My no. 7903708288.

Sonu Pandey

Mon, 03/19/2018 - 12:56

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Hello sir i can't use my 5 gb plan on my panasonic handset. i contact customer care but they tells that i am using a different handset so i can't use this pack but i am still using panasonic eluga i. please help.

I am not getting net speed in day time as well as at night. Your offer's and it's performance are having two different Face. Such as Hathi Ka dikhana Ka date our , our Khana Ka date our.

Vengadesh

Tue, 03/20/2018 - 16:14

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In my phone jio tv not worked... I don't know what is the problem in my jio tv please solve my problem. THANK YOU.

I am not getting data network from past two days...n when I tried calling customer care they are not able the resolve the query..please help me out.

Ganesh Prasad

Wed, 03/21/2018 - 13:42

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I ganesh Prasad today spoken to CCE for ISD calls he said recharge 1101/- I recharged but not able to make ISD calls again speak to CCE & Supervisor he said u r wrong recharge I said please convert in 501/- plan he said no option any more my no 7683035653, many time spoken with this no 7678315656.

Ashish singh

Thu, 03/22/2018 - 14:23

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Comment-
Dear sir,
This Whole Area is Affected from weak coverage and Aslo No Site planned serving Site I-UE-KAUR-ENB-H004 AND I-UE-LUMB-ENB-VOO3 which is away more than 2.1 and 3.4 Km from this area , i have complaints many time regarding this but still did not get any response from your side and always getting tat from your side since last 2 year and have also called to local network team but still they did not provide solution regarding this. Here minimum more than 200 users are suffering due to poor network connectivity and also they want to churn his number so kindly help for which we can use smooth and seamless jio services.

Regards
ASHISH singh
7007400493
Katsari Kotwa
SULTANPUR - 228145

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