Official website: Amazon India Online Customer Care Support Link

Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Amazon India customer support.

Contact Number

1800-3000-9009 - Contact details

Email

cs-reply@amazon.in - Contact details

Support Link

 - Contact details
Live chat - Contact details

Comments

Ajit Choudhary

Tue, 10/24/2017 - 16:32

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Dear Sir
I want to say that i return item via ref. tracking no 71038446387 which is not refund of money till dated now. So pls sand the money as my account account number -499410110003016, account Title Name - Ajit Kumar Choudhary, IFSC Code no-BKID0004994 BANK NAME - BANK OF INDIA MORABADI as soon as possible. Sir i contact your staff through mobile no 9263630904 toll me that your money has sand dated 02.10.2017 but not received any information my bank statement. I attached bank statement as your reference ..

Regards
Ajit Kumar Choudhary

Kapil Sharma

Thu, 11/02/2017 - 02:44

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Dear amazon team.

Order tracking number 69987986703/ 69959784123 order deliverd bluedirt but blue dirt service not responding blue dirt courier says this order not deliverd for this address so kindly change deliverd address new delivered address house no 1004, salesh farm behind nagar palika parishad pilkhuwa, dist hapur, pin code 245304.

regards
kapil sharma
shayam nagar hapur
9675111180
9760180921

Kanchan Mondal

Mon, 11/06/2017 - 11:20

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I am Kanchn Mondal was taken a moto GS5 plus (Lunar grey, 64 GB), order no. 171-3840596-4553950. As amazon was an offer of 10% cash back on visa card user I buy an mobile at oct 2017 but till date I am not received any cash back. plz confirm me what is an root cause and how I will get same?

Sharwari raut

Tue, 11/07/2017 - 15:27

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My order no. Is 406-55-355976727538, 406-8480443-2041121, 408-05473707775533,. 171-72141559209111. Plz cancel my order and do unsubscribe for this order.

Chinkim lhungdim

Wed, 11/08/2017 - 01:55

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Dear Amazon team I did not get refundable amount of return product so it's more than 4 to 5 days. so pls request to u refund it as soon as possible.

Surajkumar Irungbam

Thu, 11/09/2017 - 13:25

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I ordered a badminton racket on 27th September 2017 but it's not coming and it's more than a month ago. The tracking ID they have mentioned is also not valid. Kindly please help me.

Shaheedul Hasan

Tue, 11/14/2017 - 12:22

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Hi, I had given 4 different orders with same delivery address. 3 Orders were delivered till yesterday. 4th and last was to be delivered today, 14/11/17. However, suddenly an SMS came that "Your package couldn't be delivered due to addl address requirement". I'm trying your Toll free N. but it's not going thru at all and getting disconnected immediately. How is it possible that 3 sets of orderes were delivered smoothly and address issue came only in the 4th Order? Pl resolve urgently. Rgds.

Mohammed Sabir Dyer

Sat, 11/18/2017 - 10:36

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Your Amazon.in order (#408-5415459-6636327) of "Lenovo A7000 compatible..." has been not dispatched Yet! where is my order. Plz contact my available mobile no. +919784159604

Dear Sir,
i have purchase on line shopping with you NOKIA 130 phone due to phone heating problem i have returned that phone on 04-11-2017 till date no body is response to my issue please clear this ASAP.

Order #406-1538579-2020353

Hello D Swamy,

We thought you'd like to know that edashmesh traders dispatched your item(s). Your order is on the way. If you need to return an item from this shipment or manage other orders, please visit Your Orders on Amazon.in.

Arriving: Saturday, October 28
Your package was sent to:
D Swamy
1-1-28/21, Baghiya laxmi nilayam,
Jai kisan colony
HYDERABAD, TELANGANA 500062
India

Your package is being shipped by ATS and the tracking number is 511362146805. Please note that a signature may be required for the delivery of the package.

Shipment Details - Nokia 130 (Dual SIM, Black)
Sold by edashmesh traders Rs.1,699.00

Item Subtotal: Rs.1,699.00
Shipping & Handling: Rs.99.00
Shipment Total: Rs.1,798.00
Paid using Amazon Pay balance: Rs.1,798.00
return packet details as

return packet details

Amazon
Return Summary
Hello D Swamy,

We've accepted your replacement request for the item listed below. You'll receive a confirmation email once your replacement order ships*.

Please send the original item by Fri, Nov 17.
Print mailing label & instructions
Check return & refund status
Pickup date: Wed, Nov 1, Between 4:00 p.m. - 7:00 p.m.

Pickup address:
D Swamy
1-1-28/21, Baghiya laxmi nilayam,,
Jai kisan colony,
HYDERABAD, TELANGANA, India 500062
Nokia 130 (Dual SIM, Black)

*The replacement order will not be shipped till we receive the return.

This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Durgadevi

Mon, 11/27/2017 - 17:36

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I have cancelled my order for sucki gold plated coin bangles but i paid amount 249 rupees by rupay card.i received a message from you that we returned your money. now i want to know when will i received that amount.please inform me.thank you.

I have not receive my replace order till now, even I have return the product on 12 days ego, neither I have received the product nor I got money back. I am very much surprised by this type of attitude of AMAZON.

Magenta Boss

Sat, 12/02/2017 - 09:27

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Sir, I want to know about moto z play. I want to buy this phone bt I want to know that the moto mod is include in the phone box with price if 19,500. I try to call customer care bt don't receive call. Plz call me urgent.

Neelkanth

Mon, 12/04/2017 - 21:04

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I ordered a Lenovo vibe k4note back over Order Number:404-6224168-1713169. The money was debited from the account but payment was not received by your side we tried again but we faced the same thing again. So will we be getting our money back or not.

Krishna ghanta

Tue, 12/12/2017 - 16:27

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I get wrong item. I cant contact Amazon customer helpline. I want to be return and I want my money. Contact me pls.

Amzad ahmed

Mon, 12/18/2017 - 22:17

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This is ref to the product returned by us to you. we are trying to get the refund and are unable to get any help from the helpline, it just disconnects after following the procedure as directed. A so called multi national instead of sending the refund they have retained with themselves. now we want utilise it. we unable to speak to them to sort out the issues. on top of this they give us a deadline to utilize amount otherwise it will expire. it is our money. how can you tell us to utilise and the deadline.

A sub standard product send to us, the shoe rack delivered by amz agent ref no-9108525877.

Your customer service service is not provide sufficient support of tracking order. my order I d 215177053111 but I can't get any contact to trace details because I have to leave home tomorrow.

Kuldeep Singh Negi

Fri, 12/22/2017 - 16:51

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Dear Sir/Mam,

would you like to request can you change shipping address to below mention current address:-
B1/I1, Mohan Cooperative Mohan Estate, Near My Pillar No 336, Metro Station Aligaon Bardarpur Border, New Delhi 110044. Contact 7053710091.

Order no Order # 406-4512446-6331519 , When you re-fund my deducted amount. How many day i want to wait for your reply?

Bipin Singh

Mon, 01/01/2018 - 14:17

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Dear Sir I had booked office bags colour of bags grey but they are are dispatch blue colour. Plz send me Grey colour only. Ur customer care number is not working properly.

Thanks
Bipin
9867912390

Raghunath Das

Tue, 01/02/2018 - 14:53

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I have purchased Smooth Pedi Perfect Pedicure Electronic Foot File / Foot Smoother with Diamond Crystals (Free 1 unit of Extra Roler & USB Cable) sold by: honestystore on 12/12/2017. I have used only three time then this product has chocked/ jammed and not function. I advised to Amazon group not sell this type of Faltu Product.

Venkatesh

Thu, 01/04/2018 - 12:31

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I have ordered three books on Amazon but they delivered only two books by courier. You please deliver another book also other wise refund my amount of that book order no: 408-1990854-6264330.

Arun kumar

Fri, 01/12/2018 - 14:53

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Hi,I purchased online with you,but product is not working.

I am calling on your customer number for an hour but I do not seem to have ordered one item, please solve my problem.

Ardhendu Banerjee

Sat, 05/26/2018 - 10:24

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Order-id -407-7552799-495776

order date- Wednesday May 16 2018
order met by - HARSH ENTERPRISE

I placed an order for class 10 32gb memory card with an adapter and received after order cancellation a 32gb fake not working memory card.

Sir iam a order for hukato micro usb charging board this item will be revived and this item has a problem audio mic is not there to charging board.

Karthik Prakash

Wed, 08/22/2018 - 15:59

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Thiruvalla Amazon office is very reluctant to deliver products or to intimate about the arrival of the products booked and the staff especially the lady staff are not at all cordial and at the same time rude in behavior. The book which was ordered by me even though​had arrived at the amozon office has been returned back without intimating me about it's arrival. On tracking it was found that the same has been returned back. On contacting the office the lady staff casually stated that the product has been returned on the direction of Amazon company. Such irresponsible staff at the thiruvalla office of Amazon should be sacked immediately or else the reputation of Amazon will be destroyed. Please do the needful.

Renuka khatiyan

Sat, 08/25/2018 - 15:46

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I got a product different from what was shown. I want refund or my amount to be adjusted on my other order.

Farhajidda

Wed, 09/12/2018 - 11:49

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As i had ordered sivanna highlighter which product has been damaged. so needed to b exchanged or refund.

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