care@jio.com: Reliance Jio Customer Care Email
Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.
Jio customer support responds within in 24 hours.
If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.
Contact Number
1860-893-3333 - Contact details
199 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Comments
Regarding internet issue
I have complain last 4 months in your customer care because internet not working in my home town but they can't resolve my problem.
Net problem
I am Pratik mavinmar. My mobile number is 8668935458 and I did not get in ternate speed at my location. From last three months I have complained to your customer care 8 times about network speed. I did not get any response from them.my pack is going to expire on 9th nov. Till this date I will wait. If you not solve my problem, then we will move further to higher authority. I hope you will solve my problem.
Cancel jiophone
My pin code is wrong by mistake, so I want cancel my phone.
Data finished from my phone
Start of the sim on 7 /11/2017 (today) i finish my data. Why was it was closed i use only 2gb.my problem some day I don't full 4g data use and some time my data is end and my speed 2g so my problem is immediately solve.
Jio services and network problem
Hi,
I am using jiofi on my 3g phone but i am not able to access internet and my signal quality is too poor, which is the main reason of not accessing internet. Need possible solution.
Thanks
Network 4g speed
Sir my phone is not attending any of the jio had office I have been trying for 1 week, no one raises.
Without any uses my data is reducing, what's the reason?
This similar thing happened in my no almost 5 to 6 times & I'm really angry because of this issue, refund my data other wise I'll port my no to another company.
Jio tv app not working
Dear Sir/Mam,
Request just I want to inform you that last 4th days my jio tv app is not working networking showing properly data networking very smoothly but app not working.
kindly resolve the issue.
Thanks And regards
Ompal
Jio sim no: 8077560414
Phone handset :Samsung galaxy on5
Connectivity problems of net
I recharge my Jio sim by 499 for three months but data network is not working. Also complaint customer care but no solution occurred. Resolution time is 60 days. Pls solve my data network problem. If no solution occurred I think to change network.
I was recharge jio on 08/11
I have recharge jio on 08/11/17 of rs 499 but after that also my youtube and jio tv are not working.
Jio mobile booking
I have booked a Jio mob on 24 Aug 17 with my Jio no 8439722096. Rs. 500 paid by my ATM SBIPGKU5629827230 RELIANCE JIO MUMBAI. But Jio store told me no booking so with your mob no.
Regarding to jio phone booking
I booked two jio phone in the evening 24/08/2017. but when i reach to take my jio phone in the jio center. i can't get jio phone because after otp message shows your booking is not available. where is my 1000 rs . booking pay by (a\c-1064102000004800) (IDBI) KASHISH VERMA (ETAWAH).
R/o 376 purbiya tola etawah( U.P) 206001. please tell me now what i do ??
Start my jio number
I am Vinod Thorat i kept a jio sim 5 day ago but this sim not work at present time. I request you to start my jio sim. My jio number is 8657899093.
Suddenly my outgoings call is block
Dear sir,
Before I used to trust over jio server lot but suddenly jio company it cheat me. It blocked my outgoing call and i Recharge my jio number 8368852093 before Diwali of 399. On date 10/11/2017 around 5:24 am when I called my husband number on that time I understood my outgoing call it has block.
Call block by company before my plan activated
I have to inform you that my jio plan will expire on 9 Oct 2017 but my call and internet connection will block by the company on 7 Oct 2017. so I want to refund my data and extend by 2 days.
My data 1GB/day not working
Sir my mobil no-7975470972.always very slow and i got sms from your jio service your data 1GB/ Day close u can recharge.But sir in my Jio application my data pak only 430MB showing and also i am not use 1 GB is confirm sir what is this before 1/2 GB ur network slow. why sir u people cheating your App showing online but when i compliant customer care people telling your 1GB Data close like that answer given not slowing the problem. pls reply this and return back and solving the problem.
SIM not activated even after paying bill
I'm using my JIO SIM after three months now and i have paid 399 bill which is already registered. I want to know if it's activated or not. I tried calling from Jio but it says not Registered.
Internet network problem in Indore
Sr my name is mayank Pareek I will complete my Internet speed before 1 years now. one year complete and my problem not solved. always jio Call Centre officer always speak lie your problem solve after 90 days. please solve my problem quickly. how many jio users unhappy with jio I am from Surat Gujarat vraj dham society godadra. how many time I'll wait for solve my problem tell me. Thank's you.
Wrong data balance deduct
Dear sir
I have to many time facing wrong data deduct problem. Today I have to recharge 499 plane and got 1 GB data renewal time. 1 o'clock and use to data 100mb after check 1/or 2 hours I have no balance in my account. Sir plz my problem solve this is 3 times problem. plz check and verify.
My number 7004984393
No response on my complaint
Jio customer care are not responding on my jio network slow data connection. I was complaint many times for these but the dont have any response. And than my call on 198 is not connecting to customer care. If you dont resolve my complaint please inform me then i will change my network other than jio.
Outgoing call problem
Hi sir, I am dhinakaran this is my number (8072492704). I need to call That num 8526379722 after switched off this mobile. Then I call that number but computer voice said " currently busy at the moment " & at the same time again call that particular number said a computer voice " error "in not reachable at the moment. Called again in few seconds it now says not reachable then can at the same time few seconds said busy at the moment. so what I do sir, please analyse this problem and correct it, thank u sir.
Complained but no use
My sim is not working, out going is not working. I have complained to your care but not working again i will complain but no use. call me back.
Not 4G speed
My Jio sim after 6 days internet speed is like 2G. plz restart my sim.
Wrong recharged
My number is 8169136288 i have wrongly recharged or amount 399 on number - 8369136288 i beg u 399 rs worth me and i dont want to be disappoint. so plz i request you to solve my issue as fast as possible thank you.
Recharges
I have not that good experience it is because before 31st march i have done 3 recharges of 303 regularly. Now they are in the queue. i have earned the profit of 1st recharge which is of 84 days but the other 2 recharges are only for 28 days. now if you compare today's 399 recharge to that 303rs. Recharge.. it is a huge loss for me because now in 399rs. Recharge there is the package of 70 days and that 2 recharges of 303 are of 28 days each.
So i want you to check my details clearly and should give my profit rights for those recharges for which i thought that they are profitable but they are not.
Jio mobile not received
Respect Sir / Madam,
I have booked a new jio mobile from my mobile No 7838520495 through Rishu Telecom, 4/1/23, Gopi Nath Bazaar, Delhi Cantt-110010 on 24 Aug 17. After 3 months my mobile not yet received and seller also ignore my call. kindly resolve my issue.
My data theft by company
My data theft by company and executive r not given any positive reply.
SMS not working
I can sent only 20 sms per day... why???
Unavailable of network
In this area Jio network is unavailable. plz do that network as early as possible pin code of the area is 584127.
Mobile data automatically used
Dear sir,
I am kannan.my jio number is 7010962278. Today i am not using mobile data but automatically 1 gb data is finished. Today evening 8.45 pm was mobile on charging mode but automatically 300 mb reduced in my mobile data. This is the reason i need to write this mail. So kindly request please solve my problem.
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