care@jio.com: Reliance Jio Customer Care Email
Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.
Jio customer support responds within in 24 hours.
If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.
Contact Number
1860-893-3333 - Contact details
199 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Comments
My data is used
My data is used by another people when I tell jio care he tell u used your data but I didn't used my 1GB daily data.
Jio apps not working
When I use jio tv and music ,when I choose any channels or song it ask me to 'u must have a jio no'.what can I do for this?
Jio sim not working I think damaged
My jio sim suddenly stopped working I think it is damaged I want a duplicate sim of same no how can I get . I contacted on near jio sim they told that it can be possible only when the registered person come there but it is not possible because he is out of station and come back in Feb so it cannot be possible. Suggest me any other step . jio no - 7018902127 . reg name-BHAG SINGH(father). I want another sim on same no.
Regarding vouchers
I have recharged my jio number from paytm. As per the offer i am getting 8 jio vouchers in my jio account but i am not able to see those vouchers in my account. I called jio customer care they said that i have got all the vouchers by checking my jio account but i am not able to see my vouchers in my jio account. please fix my problem.
No network
Sir please there is no network in this village. Mo no 8696629886.
Vill - Lobdawas
Post - Devan
Teh - Shapura
Dist - Jaipur
Onscreen ads
Please dont send any other message or advertisement on my phon screen.
Network coverage issue
Hi, I am Manish from vill:- bhagwanchak ward09, po: barai dist: Khagaria Bihar. In my area Jio network coverage is not good, net speed is very slow. So request you to plant a tower in my area. i have many free area to plant towers. mob: 9570031391; 8210475494
Service is unreachable
No incoming or no outgoing call. Its is showing service is unreachable.
Net balance
Today iam not used data 1gb but my data was reduced. how is it possible. plz resolve my problem.
Tv not working
This app is telling that please connect to ji network but I have no sim card and I had recharge last week.
Issue with internet
Hi, I am using reliance Jio internet bug last few months I am facing issue with internet speed. It's working very very slow like 2G speed . When I try to watch TV on jio TV it's always buffering. Kindly fix this issue. I am paying for 4G but getting speed of 2G level. Give me the resolution.
Internet usage
I have updated 5 GB plan on my jio number before 2 month but now it is not available can you tell me why is it so.
No network in SIM
Dear Jio,
I am jio user but from last 3-4 month i not used this number. Now i want to use jio number but there is no network in SIM. what i have to do for activate sim again.
Jio TV
My Jio number-9860391912,my problem Jio TV live not active. other facility is very good. immediately problem solve my request.
Please give me refund
Please give me refund balance. my account no plan activate please deactivate plan and balance refund. please your advisor give wrong information. please give me my balance. my number 8209152500.
Low signal and call drop
Low signal, low internet speed and call drop problem on Jio network.
Network and coverage
I have so many times complaint ur coustemer care center but my problem was not cleared. The problem was
interior network is bad no coverage in my home. Please take action either you lose a customer believe.
Customer care service in Patna
Complaining for jio customers cares
Jio customer care Employees are useless nobody can solve any kind of issue he needs always 15 days after 15 days problem is same. My issues are very simple. My ADD ON plan is Activated.but I can’t use it. when I call again customer care. he told I need more 15 days to solve this problem. Now my question is.. my ADD ON plan is expire soon. In 14 January 2018. Unless it will be okay, my plan has expired. If you are a bit worried about your custom, then do it please as soon as possible.
My jio 4gvoice is always offline
My jio 4gvoice is always offline from 13th December and it was showing unable to connect Internet but my device's mobile data was on.
Outgoing call stop
Dear sir/madam
I am RaviKant Shukla my no.9518054942 is my plan is 459 but out going call is stop only 45 day. company has provided unlimited call & miss sales your products in costumers. So kindly I want my plan is continue.
Thanks & Regards
RaviKant Shukla
My data lost
My data is lost twice 15 days before. How is it possible my password also unknown to my friends. And i change in my password change in 2days before. So how is it debit my data loss to clearly and rectify them.
Jio recharge fake
I got to recharge 27 November 2017 my jio sim rupes for 399.retalor said me your number recharge and next 90 days unlimited calling and data pack.now data pack is active but.my problem is that.when I got to call a particular one number.and jio company send me one msz I got to miss use the sim. I contact customer care.but I am not satisfied. why jio company get offered customer unlimited calling and data pack is fake. C*****a bana rahi ye company.
Data issue
From last 2 days without using I am loosing my 1GB data. I contacted jio customer care they told me do some settings I did that also but no use its again happening like that only.
VOLTE disconnection during call
Dear sir,
I am using a LTE Device LENEVO VIBE X3. I am making call with the help of JIO4G VOICE. But the big problem is the network goes disconnection mode during call. I am embarrassed with this.
Plz try to solve my problem. my no. is 8252192300.
Regards
Awadhesh Raj
Why are you disconect my free voice service
Last time you disconnect my voice service.again you inform me to disconnect my voice service...why? I was used jio sim in last 1 year... what you disconnect my service one time.
Complent against jio tower operator
At my location my tower operator don't open network frequency when power is off. he don't open generator to open it. so please do something about this problem. my location is budh bazar river side bhurkunda
dist-ramgarh, state-jharkhand.
Regarding recharge
I did my recharge only message transaction is showing not my data and plan And they also give me 10gb entitlement data and still it is also not showing.
No vouchers
Don't get vouchers from my RECHARGE.
Network issue
Hello sir,
I don't proper network for my jio number therefore I cant make any calls Internet activities. please fix my problem soon.
Thank you.
Slow loading
My jio tv is sometime not working and very slow loading.
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