care@jio.com: Reliance Jio Customer Care Email

Recently I have shifted to Reliance Jio under number portability. To my surprise by the time I get up my bed I am getting a message that 50% of 1GB data already utilised without opening my mobile by that time. For the last 3 days from 15th I hardly browsed my what’s app due to non availability of internet data. Especially on 18th October (today) I have opened my phone I noticed 899.00 mb available. After I started using immediately the consumption shown as 1 GB and didn’t permit what’s app browsing. When I checked up my usage chart it was showing 16.10mp at 12.08 am. It really puzzled me and I am almost without internet for the last 3 days. This type of cheap trick really making us to loose the impression on much published Jio.

Dear sir my name is Mohit Sharief my sim is block my sim number is 8839397348. please provide me puk code as soon as possible.

I have already activated a plan of Rs.149/- on my JIO number.I recharged my JIO number today with plan of Rs.399/- of Diwali offer.My 149/- paln's validity is till 1st November.I accidentally​ touch on Activate button of 399/- plan.I want help cause my both plans are activate on same time.Executives said that you can stop and another said that can't. What is this thing to treat customers? Give me some solutions ASAP.

My Jio sim calling app in oppen somtime is call option not working this time gio 4g voice uninstall and install that time is working. please fix the problum. my number is 7907928917 my device is j7 2015 4g.

Yesterday I made a complaint about non-extending of free 1GB as promised. Today also even before opening my mobile a message received having used 50% of 1GB internet. How can it be possible unless misleading and fooling the public. Initial 1week after shifting to Jio internet extended perfectly but after one week these types of tricks are played. It is disgusting. I didn’t get even acknowledgment for my complaint. Even customer care number menu never permit to contact the customer care person. Yesterday I made nearly 50 calls to Hyderabad office and no body lifted. Pl. resolve this problem.

Internet speed is very low...#it hvn't get above 20kbps..#below 1 gb.

My jio dhana dhan is not over yet when i call some one its saying your balance is over. whats wrong with this.

Mobile no.: 9664641347
My data balance quota 50% from 1 gb today balance without​ any reason. Give me my data balance back.

Recent updated jio4gvoice very wosrt. Connecting problem every time showing offline and also not configured properly worst worst. Pls overcome this app updated the Android app developers are pls overcome this app connectivity. I am using Moto x force, vibe x3, Huawei p9 these mobile r showing Same problem after jiovoice update. First I think mobile problem then three mobs r after update same problem offline mode.

I have jio sim but i am not able to call any number, please help me.

I am Gopinath using jio sim in Jiofi 2 device the signal strength is very poor and it is connected as less than 2g signal. i visited besant nagar jio retail shop which i buy the jiofi 2 device they are not responding. i contacted jio customer care many times they told me this problem will solve within a september but still the problem persist. My service number requests are:

SR000002NAD, SR000002JZ, SR000001624N, SR00000156YW

SR00000E2MVI... This is the latest service request id. Why should i pay 399 without using jio data. charge is draining so fast bcoz of data loading. its not true 4g its not volte services. first Jio retail shops should respect customer requests but they are very worst service i ever seen. at a time of selling jiofi device they are acting like a actors and after that they are not responding. shame on this.

I am trying to login my jiofi id but it is not accepting my password.

My jio tv is not opened...please send me the solution.

My newly recharged jio sim got showing emergency calls only and after some time it shows no service its not working for a week... so i recommend to take airtel this jio peoples making fool of us. if anyone can help please mercy on me, solve my problem.

I have trying to call but i cannot attend phone call sms why? Plz help me my no. Is 8219417617.

In my area Jio internet is poor since last week. i am unable to open a single page. Plzz solve this problem.

Sir, My no is:9347909757. From 20th of this month my data is completed with out my usage. please rectify my problem as early as possible. I am using iphone 6s.

Hey jio my sim is not activate and no signal is coming. My Mobile No.7355194670, plz help me.

thanks

Now-a-days Jio 4g voice app is looking very bad because 2week before and all when we turn on the net means the Jio 4g voice app is connected within 5 to 10 sec. but now it takes minimum 10min to connect. it says that please check your Internet connection but my internet speed is 1Mbps. I don't know the reason why it's takes too long to connect. plz react and resolve the issue.... plz My Jio no-8072226866.

Sir, Jio sim have no signal in my area. plz necessary action to bring signal here.

thanks for giving free data to common people in india god bless the jio family till the end of our beautiful world.

Worst network I ever had at the place where I live, n guyzz I live in Mumbai *(goregaon), this network always promise for the best but they don't do all this at all , please help 7021833692.

Jio network has become much weak since now, due to which the speed of the net has become quite slow. There is a problem running the net here. Net download speed has now increased to .37 Mbps, which was earlier around the 6-7 mbps.

I want to open my jio sim that was not working right now my no. 7983271001.

On 17 Aug,2017, I ordered jio 4g phone but still am not get any massage or call.

Congratulations. Prebooking of India ka smartphone JioPhone is successful. Payment of Rs. 1000.00 has been received.
Transaction id : FV000001N7WI
Voucher details: Mobile Number :8919946747, Count of Voucher(s) : 2, Area Pincode 502001,

On availability of JioPhone, you will receive an SMS with store details. To know the status of your voucher, please call 18008908900 from the mobile number submitted during JioPhone booking.

Dear Sir /mam
I cant able to use my 10gb additional data. please activate my additional data so can i able to use my additional 10gb data.

Pls installing tower in my village because there have no any tower inside my village. so pls cooperative. I want to installing tower in my home.

village -Gorainala
post-sahardal
dist-jamtara
pin-815354
state-jharkhand

Dear Sir/Mam,

I want to inform you that i lost my mobile. long time i con't buy 4g set this week i can, i collect same jio number at the activation time it was in my name aadhar number connection every thing was perfect. number activated incoming and date was activated two days and outgoing is not working networking showing properly data network very smoothly but suddenly every thing stopped. i called customer care they told sim IMEI number and ur number mismatch referred to go jio office and I visited i was stunned they telling the sim is in siddappa name, how it possible?

kindly resolve the issue.

Thanks and regards
G p Sanketh
Jio sim no: 7892934954
Phone handset: Samsung J5

No internet access in using you tube videos and jio tv.

Respected sir/Madam, from past one month ur Jio network connection is worst and I have already registered complaints to your customer care service. But there is no improvement in the problem. So if it is not resolved by 2 days I will surely lodge a complaint or register a case against your company in consumer court.