care@jio.com: Reliance Jio Customer Care Email

No network in mobile. I have karbonn virat k9 mobile phone and jio sim but my number is still not working as there is no network. I purchased the phone ten days ago but in my phone no network. what can i do?

My phone is HTC One m8 it is a 4g phone but not volte. so I have to use Jio4voice app but its latest version is not working well. It disconnects every time I attempt to call. Plzzz help me with it.

I have a plan of Rs 509 in which my data usage limit is 2gb/day. but since 2 days my 2gb limit is exceeded without uses by me. On 28th sept, my data renew at 12:50 am and its over by 01:10 and today i only use my data as whatsapp chat and its exceeded again. Please fix this as soon as possible.

My Jio no is. 7019176830. I tried recharge to another Jio no. 8660767810 but mistakenly recharged in my Jio no i.e., 7019176830 of Rs. 399. Requesting you to l transfer this amount either in Jio no. 8660767810 or recredit to my bank account.

I have not received my order No : JEF02585502, Dated 22-09-2017. They had mentioned 3 to 5 business or working days are delivered. Please confirm my order. SUB: jioFi device.

Sir, I just want to say u that I ported my Vodafone no. into jio few months ago. Now they are calling me and saying that my bill is pending. And they told that if we not pay the bill, they will close my no. And after porting into jio they expand my bill.

Please solve the problem of recharge. I have known by by jio adviser that I am not jio Prime member. But I am already a prime member. Please help me.

Sir/mam, my jio number (8219960519) not working due to PUK CODE, please help me.

I bought jiofi 2. its speed is very slow it only give me 30 kb. plzz fix my problem.

First of all they close my number without any reason after that i reactivate number they give me postpaid and said sir for 3 months there wont come any bill but at end 1670Rs bill came. Now no one wants to help me... jio center, 198 and care @jio.com doing fraud with customer.
My mobile no is 7011851831.

Hi sir. My name is nanda. I am from mukkamala ambajipeta mandal east godavari dist, andhra pradesh. Very poor signal in my area. Net speed in my area is only 40kb per sec. In worst case 6kb per second. Many times complaint in customer service. There was no use. So please provided a tower in my area. Many customer have jio sim in my area. There also had this problem. provide the tower.
Thanking u

I have a offer of 10 gb data from flipkart big billion sale, but 5 gb data comes to me and rest of 5 gb data is not gives to me from jio, and the customer care helpers are talking so misbehaved. So if I didn't have rest of 5 gb data ..Then I will break the jio sim and claimed to company.

Jio phone has very high cost recharge plans, thats why i want to cancel my Jio phone. How to do it?

Respected sir/madam
I submitted my documents to port my Airtel mobile no 9717654055 with RS 499 at your customers care situated in Prahlad market Karol Bagh on 25 september. My number is ported but not recharged yet. please do needful.

Dear sir/mam
Request just i want to inform that incoming and outgoing service on my jio number 8171817155 is not working properly because my jio plan of three is deactivte before few days. so i m inform you that this is not fair
Thanku

Already there time complaint but my complaint dose not solution.my Jio no. 8218919284 of data speed 0 kb/s.

Sir, i have jiofi with no. 8708152801 and mobile is samsung galaxy j1 ace sm-j110h. The app is not working properly it disconnects evry time at its own within seconds. Please solve my issue some quickly and tell me what should i do with that this app works properly. Please do this favour, thanks.

jio service is very faltu service, they are providing 2g service on 4g network.

In fact I wanted to book India Ka Smartphone – JioPhone for my son ASHWIN ARUN DHODAPKAR for his cell No. 9890994909. I have paid advance amount of Rs.500/- through my SBI account No. net banking transaction No. However, unfortunately while completing booking process instead of giving cell No. 9890994909 (of my son Ashwin) inadvertently I have given Cell No. 9890999149 which in fact stands in the name of one NAGRAJ JADHAV (reference true caller app).

Following Message
“ You have received the below pre-booking vouchers for jio-phone form mobile number 9890999149 and following are the voucher details: 1 vouchers booked for area Pincode: 414001”

It has also been received on cell No.9890994909 (of my son Ashwin). One message has also been sent to NAGRAJ JADHAV's mobile No. 9890999149. In fact, neither NAGRAJ JADHAV has booked any phone nor he resides in the area Pin-code : 414001 (Ahmednagar). I, therefore, request that, advance amount of Rs.500/- may please be diverted towards booking of India Ka Smartphone – JioPhone for my son ASHWIN ARUN DHODAPKAR against his cell No.9890994909.

Sir/madam, although I have been using my jio sim but now I cannot able to connect to the internet by using JioFi My Sim No. is 7011531907. I made a recharge of 399 two days before but it's not working what to do I have also went to your Jio digital center. Will you just help me out. Just notify me on my mail id (rohanshah.384 @gmail.com) or get me a proper solution.

My network Speed has dropped to 00.10kbps and I can't browsing any side last from june and i try jio call centre and i also check my mobile from company. i talk customerr care and he told me Please wait some days we resolve your problem but till day it is same. and last 4-5 days speed is 0.00kb what can i do?

I am manoj nishad. my jio sim is not working today.I request you to start my jio sim. my jio sim number is- 8319788484.

There is no tower in my village or panchayat, there is a refund to call for a higher place to call. Please, Sir, the problem should be resolved as soon as possible. I will be very thankful to you.

Village - Bairha
Block - Bathnaha
District - Sitamadhi
State - Bihar
Pin Code - 843302

How to get jio tv without jio sim? I tried once. i can't open the channel. Please help me.

My internet is working well but I am not able to call anywhere since 13th of oct. Please fix it asap.

My jio number 8686669905 it's recharged on 14th October 2017 but Sim is not working it is replaced by 16th October 2017. how to calculate my validity.

I bought my jio sin in Himachal and I return to delhi but my jio sim is not working, there no signal , there is only emergency call. I use my jio sim in Moto e4plus. Do something.

I made recharge from my jio no.9113556940 at 15th oct. night 10.00pm. through net banking, amount deducted from the account but i cant got the recharge still. so help.

Since last 2 weeks my data is not working properly even if 1 GB is not consumed...it doesn't work network is also not good the data speed is also very bad.

The new version of my jio app is not installed in my samsung glaxy grand prime 4g cell, it seems a msg when installing the app, it can't be installed try again later if the problems continue go to help troubleshooting problems ( error code-504).