care@jio.com: Reliance Jio Customer Care Email

I have jio sim no 8279510320 which was charged for jio prime scheme and was getting expired on 15 Aug 17. So I got it charged for rp 399 on 14 Aug but balanced showed zero .again on 15 Aug again got it charged for rp 399 but same balance zero .both transactions done by Paytm and jio acknowledged both transactions. right now I spoke for refunding d amount to 199. they have directed me to lodge a complaint here. kindly do the needful. refund me one transactions money.

This is my worst experience of internet. Last month also i complained that i am getting slow internet connection but that is not at all worked. So plz clear this issue as soon as possible.

My jio app is not responding to the command. I was used my jio to check my current balance of data but it was not working.

No service or emergency call in house networking not working internet. sir my problem solve plsss.

Today I have recharge , 17/08/2017in my no.7002963939 at 9.45am. I got message your number has been successfully recharge, but I got every time I got messages please recharge tomorrow is your last date. What is this, please look out the matter. Thank you.Prince.

My data is used up only while using facebook and whatsapp within 3 days, this didnt happened before. Where is my data?

My jio sim no 8610174084 was recharged for rs399 on 7th August and got a message (Recharge of Rs. 399 is successful for your Jio number 8610174084.

Entitlement: Benefits of 399 Plan Free Voice, Unlimited Data (Post 1GB High Speed Data per day, speed will throttle to 128Kbps), 100SMS/day & Complimentary Subscription to Jio Apps. Validity: 28+28+28days
Transaction ID: 170807105755592b3de5. To manage your account with MyJio app, click https://www.Jio.com/GetMyJio).

But up to now it's not working.... it shows my old plan expires on august29.. so pls update my number, rectify my problem.

My 1 GB data not renewed for the day. After having called 198 three times and 199 once I haven't yet got 1 GB data for today.

Jio TV not working on other Idea registered no. plz solve this problem.

I bought a new jio dongle for internet services and it is not working since 17.8.17, 1-00 pm.

I live on Ugat canal Road and my near home JiO Tower distance only 0.5 kms Ganesh mandir But in the tower frequency is very poor. My complain no. is SR00000C51R8. Pls solve my problem. Thanks.

Respected sir/mam
I am writing from police line GURGAON and I m suffering a lot of network and signal trouble from yesterday and it is now getting intolerant with proper data speed. Please solve my problems immediately.

I have recharged my jio offer but while calling it says plz recharge your jio sim. plz fix my problem.... even the network is very poor.

Before 20 days I got that new 4g jio SIM and after 4 to 5 days my jio 4g speed is get down.... And then I complained to jio customer care and than she told me give me a 50 days and after 3 months my recharge will go to expire.

This situation is very bad because I recharged 399 rupee but incoming & outgoing calls is closed. Please Help me.

Your retailers are not returning the change on various schemes i.e. Cost of SIM is What? They are charging Rs.100.00, another example is Your Scheme is for Rs.399.00 but no one never refunds one rupee? Have You made this scheme for their financial benefit? Have You ever calculated How much your consumers are losing per day. Better you make all your schemes on round figure. Otherwise in the long run you will face the customer's anguish or will loose them. Please take the appropriate action. With all the Best.

Both recharge start my complaint first recharge on end second off care not responding my complaint end half reach consumer court due to this recharge.

Sir! My name is sree Ranuu. My Jio number +918328497791. I have signal problem at my working place which is at Ramadugu (village) Anumula (mandal) Nalgonda (dist) pincode 508278. so please increase the signal frequency at my working place to use the phone. It is becoming very problem to use the sim at my working place. please increase the signal frequency it's my humble request

Dear Sir,

I am new subscriber of Jio, having Jio Number 7006477044, Jio Sim provider charged Rs 600/- there is no such Prepaid & Postpaid 4G Data Plans – Jio. Kindly help me, i think sim provider overcharged. Kindly resolve the issue.

My plan (8849627960) is expired even recharge on 28/7/17 through PAYTM id is 12925617822 dated 28.7.17. Kindly recharge.

Sir, I did not use my daily 1GB data plan where as your message is telling us that I have used my data. why?

When i recharge my jio number which was the summer surprise offer and saw it the day after the balance was zero. This is causing a great issue.

I had recharged 399 on my jio number which was done on some another number (8619396019) of my mistake. plz sir tell me solution and help me.

Very bad network and not resolved my complain no sr00000B5UOZ.

I am seshagiri rao my aadhar no is 890647272595. i have multiple connections the please block my nos... 89---297, 89---614, 86----31. i request you to block these numbers as early as possible. if you have any doubt pl contact this alternate number 7416740465.
thank you

I have purchased your jiofi dongle with a new jio sim card. But i am getting so slow connection that i can not do any work with your jio dhana dhan offer but when i recharged then i get slow internet connection also. Let me fix the problem immediately.

Dear Sir/madam
I'm srinivas and my village is Lakkavaram, Malikipuram mandal, East Godavari district, Andhra pradhesh, pin 533254. there is no signal in our area... outdoor n indoor, no proper Internet signal. I have been complaining for so many months but vain. my neighbor village Malikipuram and Sankaraguptham and Irusumanda. recently in Irusumanda launched receiver, there is full signal but we are 1 kml away but we don't have proper signals. we r facing call drop and clear voice and bad network problems. so please verify my details n try to solve. i am using my Jio num since it launched and also bought Jio Sims for my family members but because of this bad network now we vested of this. we hope it will be solved.
Thank you

My jio no: 7990129054, I recharged of rs309 2 times but my validity was not extended.

I recharged for Rs 99+399=498. The amount was deducted from my wallet but the offer was not activated. I complained to Jio customer care and the complaint no is - SR00000C47N4.

Transaction ID - PAF22035003504849 / Date-11/08/2017 / Time-10:03:52 PM,
Jio no - 8910485339 / Status-BR0000B0B1OG.

I am writing from Surashamal, ta-nadiad, di-kheda. jio network not in my village, I have been facing network Issues. My network Speed has dropped to 100kbps and I can't contact customer care. When I try to contact it always puts me on hold for 30 minutes and I still can't contact JIO advisors. Please resolve my problem.