care@jio.com: Reliance Jio Customer Care Email
Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.
Jio customer support responds within in 24 hours.
If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.
Contact Number
1860-893-3333 - Contact details
199 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Comments
Not get recharge
I recharged my Jio num 7006361397 tomorrow but I did not get any msg nor I can call any body. pls solve my problem.
Removed my mobile number in adharcard
my aadhar number is 606288489085
my jio number is 86675-15123 active .
86675-09075 active
86674-73650 active
87786-33724 active this number only i am used
86675-49365 suspend
79046-670857 suspend
79046-37675 suspend
82482-52686 suspend
82482-64639 suspend this number iam not used so pls cancel this number & remove my aadhar number used this number. so removed this mobile number my aadhar number i am speak custamer care 198
calling one month but not response ur side so immediately action ur jio team.
thanking you
any clarification
k.gopinath
contact number
80150-00400
88388-60601
Network and internet big problems
I m hasan (my jio mobile no. 8826863765) from dda janta flat, gtb enclave, delhi,-110091 I faced lots of network and internet speed problems last 6 to 8 months and here approx 1200 to 1500 users is faced same problems last 1 years so pl sovle my same network and net speed problem as soon as possible.
Regards
f.Hasan
8826863765
Don't others call connecting
Phone Intex cloud 4G smart. I don't other call and neither incoming calls help please. 25 days ago.
Sim service stopped
My JIO No. is 7978773370. I have already recharged Rs. 303 in the month of March-2017 , when free offer was still extended up to 31/07/2017 by JIO. Also Rs. 99/- paid towards prime membership. Also as on now people are enjoying free JIO service. But my out going service has been debarred w.e.f. 21/07/2017. My already Paid Rs. 303 must be considered once free service is stopped and against that Rs. 303/- I should be provided paid service once the free offer is over. but I dont understand why my outgoing service debarred.
Hello sir I have an doubt
Hello sir I have an doubt..i install the app And also created an account but I didn't get the number due to sum problem. in that recharge shop a person said your number was expired so I also lived that. Again I installed the app it was not opening. please do some.
My 149 plan is not working
Sir, I am requesting that my Jio plan of 149is not working in my no.8299191951. so please activate my plan as fast as possible.
Lost of sim card
I don't know my jio card number that is lost can I deactivate it's service by Adhar card.
Data misuse
Sir my mob no 9671065165 last seven days jab Mai night me so Jata Hun to mornings me data use huwa hits hai detail 21july 1017.63 mb time 12.04 am 22july mobile switch off morning me data balance 1gb use full day use huva 472mb 21july mobile switch off mornings balance use 1017.63 mb time 12.04 am customer care me 3time that Kiya koi samadhan nahi. please solve my problem.
Complaints of plan
Dear Sir
My Jio no is7907715859. First of all I activated a plan of 149. Then I recharged 449 and 399. but I can't get the network speed properly. I called customer care then they replay when149 plan was expired then I will get the network properly otherwise I boost my planas your tariff amount. I am already paid around 900rupees. What a reason for obtaining my network properly. If it not get please refund my amount.
Jio4g voice connection problem
I have a bad connection problem of jio4g voice it is disconnecting in less than a minute while Im talking & data is not continuous, so I cannot play online games. so please rectify this problem.
My phone no 9182959524
My mobile model no XT1580 ( Moto x force).
Recharge pending
Sir i have recharge for rs399 and it was succesful and for additional data i recharge for rs96 on 8073898166.....and its on pending so can u replace the rs96 prime recharge into booster recharge on this no. Hlp.
Double recharge
My no. 9664621998 has been recharged twice and while talking in customer care they told me I will get benefit of 84 days on my first recharge and 28 days on my 2nd recharge. Till date i was not informed by anyone of your agents that it is one time benefit. I will have loss of 2 months of my recharge. Please do the needful and bring a good solution to this problem so that your customers are happy and satisfied to use your service in future also.
Online transaction failed
I recharged my Jio number from other my Jio account and my two recharges (99+303)got failed. I have been contacting customer care for several times and no favourable response was provided.
Misused outgoing call
Under the massage coming today in my No. Kindly reply me what type of misused i have do.. And which the outgoing no.s are issue for this type of complain..
"We notice that your Jio number 7021253263 is being misused to make abnormally high number of outgoing calls. This is a violation of the terms and conditions under which the services are being provided. Please take immediate action to discontinue such misuse, failing which your free voice services on this number will be curtailed/discontinued without any further notice."
I have also got this type of msg
I have also got this type of msg but m not doing more calls or not do misused by any type except this they send me this msg.
"We notice that your Jio number 8279637553 is being misused to make abnormally high number of outgoing calls. This is a violation of the terms and conditions under which the services are being provided. Please take immediate action to discontinue such misuse, failing which your free voice services on this number will be curtailed/discontinued without any further notice."
Deactived 149 plan
My 149 plan activate on 18/07/2017 and upto 16/08/2017 but it deactivate on 25/07/2017 start my 303 plan on 25/07/2017 why please start my 149 plan again.
How turn Jio postpaid to prepaid
Some one plz told me how to convert Jio post paid to prepaid. Otherwise my number is block. I can't afford too much longer. Plz help me. My number is 8787350635
Fake sms
Jio is not giving full 1 gb data its close the 4g net after 500mb and says u had use 1gb it send fake sms and restricted the data.
I have been facing network issues
I am writing from Prashant, Pune near Chandrabhaga Nagar, Dhankawadi, Pune, Maharashtra- 411043. I have bought FLAME 2 device 45 days ago. I have been facing Network Issues. My network Speed has Dropped to 100kbps and I can't contact customer care. When I try to contact it always puts me on hold for 30 minutes and I still can't contact JIO advisors. Please resolve my problem.
Jio TV App is not properly functioning
At the initiation stages Jio TV was functioning well in my Jio sim. But now it's not properly function many of the times.
My data problem
Know the reason why my mobile data has ended.
Jio SIM is not working
In my mobile jio SIM was not working. i complained already to jio customer service but it is not useful for me. this jio service is very bad for my mobile.
Net speed issues
Sir I filed complaint on 26 APRIL 2017 for speed issues. My complain id no - SR000008YZH1 for mob no-8210377191. But still it is not solved. I called customer care many times. At night I can not even browse. So I request you to solve this issue. Thankyou.
Jio speed is not working well
I can't get high speed on jio. When I call customer care they call That I am far away from jio tower. So plz help me.
Validity
I have recharged on 10th April with rs 309 and my valid is showing up to 11th Aug although I discussed with your customer care and he assured me that benefit for extra validity of 28 days will also be available to my no also but it is not showing in my account status. pl rectify it.
Jio4g voice not registering jiofi2
Dear sir / mam
I have jiofi2 device. Browsing is perfectly but jio4 g voice calling enable to registered. Please resolve it. My jio no. Is-8825136722.
By mistake recharge on wrong Jio number
My no. is 8209358467 but by mistake I have recharge on 8209338467 Jio no. From Paytm wallet. So please solve my problem.
Internet speed slow
My jio sim no.8320406378 is activated, but network problem please check please problem urgent. i face problem when i use internet the speed is very slow.Your system is poor. Jio is looks like only busy acquiring new customers, they dont care about people who have already bought the sim.
Request:- please check the in my problem.
Number has been deactivated
Message sent to me that as per your request your number has been deactivated. but till today i have not requested to deactivate my number. My number is 8200008509.
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