121@in.airtel.com: Airtel Customer Care Email

My mobile no.8197208882 was taken by me 7 years ago approx, was energised in my name K C ANAND KUMAR, EXE.DIR, INTELLIEDGE CONSLUTANTS PVT LTD, BANGALORE, duly submitting my pan card ie.AKZPK2940A and copy of the Rental lease deed as address proof and was using the same since then, even though I have shifted myself to Hyderabad. On 1st May 2017, there was an incident of theft of my mobile having 2sims. Samsung J5 (2016) opp to central railway station at Chennai, and had lodged a complaint with police which is under investigation. I had visited your Airtel outlet at A S Rao Nagar, Sec'bad yesterday to inform about the thievery with a request to help me in getting a replacement sim and was in fact surprised to note that it was transferred in the name of mrs. Chaya DEVI who was an ex employee removed from the services of the company without my knowledge and consent. Since, I still intend to continue with the number though it's of Karnataka circle and I live in Hyderabad., you can check the verocity of my statement that phone number never in Karnataka but for brief visits of mine. Also, kindly let me know if you are unable to correct the record and issue a new sim, so that I will find alternate. With regards, K. C ANAND KUMAR , H-6, Sector 'C', A.W.H.O.Colony, Sikh Road, Sec'bad - 500 009 alternate contact numbers : 9440355353 or 9394862698 or 9966403575 (Airtel)

I am from siliguri west bengal. i am face network and call drop problem. my location is siliguri praksh nagar.

Dear sir 

i am p prabhakar reddy made the payment of 3940 to wrongly airtel no of 9849036660  from my paytm  
i request you to refund the amount to my paytm no  9703204639   paytm transaction 3185251788     

regards 
prabhakar 
9703204639

I have 250mb 3g data left in my account but airtel has charged cost for data uses. I had tried to contact in 121 number but it is worthless.

I registered number a number 9034507547 for extra 5 gbdata but when i send the message, it shows "unable
to send the message". plz add this number for extra data for 01844040808.

I have ported to Airtel a few days ago and before porting I was told that my bill plan will be of 499 and I will get the bill of 530 approximately. they had promised me 23gb of 3g data, unlimited calls and 100 msgs per day on my number 9867902480. But according to what they have said I have got nothing as of such this is not the service you offer your new customers quite disappointing. I hope you fix this problem asap and revert back.

I have paid twice Rs 1000.00 in last 2 months, but my Broad Band is not installed. In Sept 16, I had surrendered my broadband connection of 10 years as the house was renovated. In Feb 17 I applied for a new Broad Band connection and paid Rs 1000 to Mr Sunny Thakur Mobile No.8800335542 and never got the connection. No money was refunded to me. On 10 April 17, Mr Rohit (Mob : 9015903561) took fresh order and took Rs 1000.00. Next day wires were fixed, but till today it has not been installed. There is no communication. I am really surprised at the services by airtel. I am a customer for last 20 years and now will be forced to contact Vodafone to install Broad Band as well as my three mobile numbers. I am really disappointed.

Dr Arun Kumar Mobile : 9810009844, 9818454400, 9650262662.

Sir, with due respect i am ashamed to state that you have no... care for your customer..really. As you have full network access still you are giving adds of speediest network.....of country... but in reality it the worst network ...right. Next thing, you have respect for your customer as after coming of 4g ..... what about3G man.....should we switch to other network?

Only looting customer....and nothing.

Sir, last thing i want to say that.... you are taking a lot of money from user... like on recharge of Rs10, we are getting Rs 7 only... indirectly you are cheating user.okkk. it is tax or other but sir atleast give... the user best of your service.

I would like to deactivate my sim and respective wifi services,as bill of the same is all cleared.

I tried to recharge on line my above given mobile with Rs.200/- by using ICICI Debit card. The bank has debited Rs.200/- to my account. But I received message from you that txn id 170509814428 has failed. Since the bank has already debited the amount,I request you to recharge my mobile with Rs.200/-.This transaction has taken place on 9th May 2017. Please contact me to the above mobile No.

This is in relation to complain no. 76077939 dated 08/05/2017 and subsequent call from customer care to give my Bank details for refund.
Bank : State Bank of India, SB A/C No. 11246332026 and IFS Code: SBIN0001722
My Mobile No. 9831102829 and Relationship number 115-100035090.
Thanking you
Regards

I have paid rs1000 to kesho translines, 100ft.road, near power house road chowk, Bathinda - 151001. they give me receipt slip but the payment is not gone to Airtel account.

Request for change of plan to Rs 899/ Jumbo 60 GB on 6/5/2017. Message received from Airtel on my Mobile on 6/5/2017 at11.25 A Mat my airtel DSL ID 0116973258-dsl that the plan will be upgraded with in 48 hours, but till date no action has been taken My broadband connection no is 7011654349.

Worst experience with your company... i think the company wants to eat the amount of mine...becoz jio is eating the companies amount. my transaction was done on 31st december 2016.... actually i paid twice while porting from postpaid to prepaid and the amount is 221.62 paise. the customer representative told me for refund in 45 to 60 days and now its already 130 days but still no response... my last conversation reference no is 2426684949....shows still in progress and my ac no is 1165035851.

Plz check and refund the amount.. and now you should offer me some benefits for my no.. related to internet and call rates.

Hi,

I recharged with 345 plan for free data + call (28 days) - 1 GB/Day on yesterday 10/05/2017. but did not get 1GB/Day as per plan, rather just got 1 GB only. I have Moto xplay which is a 4G handset. This is cheating. Kindly have a look into this ASAP. I emailed to 121@in.airtel.com on today. Let me see what is the response from airtel customer care and i will update again.

Prakash Kumar
9821246774

I have airtel mobile connection. Phone number 9945968168 prepaid. I have submitted my request to change the prepaid to postpaid connection. Infinity 499.The request application was collected from me by one Mr Sharat. He collected Rs300/ as activation charges on 10/05/17. My job is yet to completed. Surprise to see so much delay.

It is unbelievable service by airtel after data recharge i am not able to use net. Secondly , i have contacted with many local airtel service centre they don't able to resolve problem. Last not least after switching off data it showing deducting balance. It is beyond my understanding what is going on. Please give me soon response.

What kind of shitty service are you guys providing. I haven't able to access the internet since three days... No person is responding to my complain" my landline number is 0836-4271612 "..... And my mobile number is 8296417612.

Hello, I'm one of your customer which carries 9861279054 my phone number. I'm trying to set a hello tune from a very long time and today I directly call to 121 where they refer me to call 543215 where Rs.3/- min would be chargeable as there is no my selected song (Lost inside your love of Enrique Iglesias). So, I called 4 times there and without even a talk my balance got deducted then again I called to 121 and asked the same thing they said there is no way out and you've to bear the cost without having the services. So here I'm and asking the same what kind of services you providing when there is no service available and you charging for the same. Is it Genuine? or Worth it? Why there is no negligence in the daily services. If a customer call for 10 times without having the service still you would charge him Rs.30/- then why we customer opt such service. I extremely hurt for this and hate for such services you providing.

I m using a 4G set but i still not get information about the best offers available for 4G sets. Send the new offers fast.

In offers, it is written that Rs. 8 recharge is for 1.2 p/2 seconds call rate, it is not activated. explain why. i need urgent explanation. I have recharged with Rs. 50 full talktime yesterday.

I am having post paid connection more than 10 Years. My cell No. is 9880250732 with basic connection. From past so many years, my maximum bill amount was about Rs. 650/- till last month. I am using smart phone from last four years. In my phone (InFocus M2) which has two SIMS with internet connection for only one sim which is connected to BSNL and the other sim is AIRTEL only for phone connection. Also, I have AIRTEL Dongle and also BSNL internet connection. Hence I had chosen only basic connection for AIRTEL connection. Now this month I have received the bill for Rs. 6000/-+. In this connection, I wish to inform you that I have not used any data. Please look into this and weave-off the extra charges towards internet connection. I am really about your service, hence I did not change the service provider even though they had approached. Thinking about this, please reduce the bill amount and inform me about the balance amount, which I promise to pay and continue my connection with you. I expect a favorable reply from your end.

Hi, i am first time porting 3 numbers to airtel but when i am starting the sim ....was not work. i am contact person, they are not help properly.

Dear Sir/Madam

Since I have port my number from Vodafone to Airtel. Same time I have submitted my documents but Airtel team wrongly updated my name. Please correct the same and do the needful.
My Name.Syed Zabi Ulla
S/O .Syed Kaleem ulla
My number-9620786622
Wrong updated name. Mustak Syed.

Thanks
Syed

Now i used postpaid connection no 9840377513 i got last month bill above 1000 rs but my monthly bill amount is 114 rs only. So i request to port then the call back team called me and they request me for do not portand offered me 600 rs discount they siad u pay only this month bill 112 only. But There after no discount on my bill till now I called customer care 5 times and there is no response. So pls offer me the discount amount 600 as quick as possible.

Hi Team,

I am airtel postpaid customer actually I was used 9871541353 postpaid no. bill payment due last 2 month please inform me my total due amount I wanna to continue this connection.

I have one more request to you I already raised complaint 6 time regarding bill payment because my bill make wrongly please give me solution as soon as possible.

Becouse I facing problem last 2 months regarding this. I want resolving this issue asap. Then I decided to continue this network or port to other network.

Regards,

Vipin Kumar
8700695933

Hi All,
I'm using Airtel prepaid sim for more than 9years. Still you guys are not providing proper tarrif details. I had recharged for 399rs. The tarrif details doesn't show 3g or 4g sim required. Even though they took all my balance. I'm not satisfied with Airtel service and customer care. If any one can look on this use the Ref.no. RSEWK40518423688. Mobile no. 9790854551.

Dear si/madam
I have given request to activate to my sim (9632543304) on 17.5.2017 and your customer care officer promised me that it will activated in 4 hrs, but now more then 24 hrs, still now my sim card is not activated. since i am the customer for airtel last 10 yrs, i believe you will provide good service, please do the needful as soon as possible.

request sir /madam ,
i bandari sudheer issue of disconnection with zero network of my number regarding 9849619494 which was duly not in working from last 8 days before i was taken a new sim card at amberpet airtel customer office activated for 3 days submitted the id proof ,i could explain why it is disconnected due not worked for 40 days ,as iam working in police department in special team and have been in training at khammam dist since last month due to that i could not used the services, now i am getting a lot of difficulties because i have attached the in department and profiles with Hyderabad city police department ,my policies and banking.

I have very much important of sim urgent to activate my profiles in details ,i would request to concern officer to generate of my number 9849619494 to be issue from customer relation services in 2-3 days .
please to grant regarding my request.

Recently dialed number
8686515959, 9676618802, 9704928450, 8555028512

I would like to request, that is, I send sms to 121 about my sim change with the same number 3g sim to 4g sim but,no forwarding and sending fail please tell me this problem I try many time many days but not success help me please.