121@in.airtel.com: Airtel Customer Care Email

Dear sir
I m airtel prepaid userast five years. Plz provide 3G service in my village.My village name is Charan, its situated in maharashtra state, sangli district, shirala tehsil. Other started 3G services. Ur customer care no. finding is so difficult than other compony. Plz start as fast as 3G service. 9970938313.

Dear Team,

We already make the payment for the month of March 17,on 06.04.17,we already tried make the online payment from 05.04.017,my systems shows your trancation process for payment,at that time we made the payment again & again for aitel [07 Nos] time.my bank debited me Rs.521*07=Rs.3,647/-{three thousand Six Hundread fourty Seven Only] has been deducted for airtel,

We already call your customer care tey told me your payment not updated with us.

Please suggest me, I am waiting your reply, call also on my mobile no.

Thanks & regards,
Shivaji Shinde.

Hiii I am siva ,my landline no is 044-47442910 and account no 7028837082 .i am having issues with the broadband.i recently paid 3700 to the landline and it again showing outstanding amount 6137.please check my connection.

Dear sir
My mobile no. Is 9972866400 use for internet. All due amount will be paid so plz disconnect this no. As soon as. And plz acknowledge me through msg. Already i put request but dit not disconnected once again i am asking to u.
Thank u

i am from kargil khurbatang near govt. polytectnic college we have lot of problem here like internet speed is so weak we cant use and browser any website and voice calling is weak here voice breaking problem and also no have proper network here and no have 3g,4g coverage and also no have any airtel office here. so please help us my airtel number is 9622827127 and alternate no is 9419743726.

I want new sim card of same number 9892226012 as I lost my phone. i m out of station for work and not available to collect the sim card. i also have NOC regarding handing over sim card to my son. Please help me out.

I am akshay. I am live in bhopal m.p. So I complaints you that your representative get me Fraud scheme and wrong commitments on product on my airtel no.9200000350 i am stil waiting mnp benefits & so many wrong commitment in my plan so please call me ASAP. i am so much disappointed by airtel. please call me immediately.

I have recharged my airtel number 9867583302 with rs 349. But i am not getting internet connection continuously. Its coming and going. Please do the needful. Waiting for the positive reply from your side.

Hi , i got sms from airtel , if i will recharge rs.345 i will get unlimited call local and std, Yesterday i recharged my number (9560419316) but i didn't get this facility. Infact i call customer care , she is not giving proper response but she using hard language. plz stop making fool of customers or plz help me in matter. kindly give my offer which you guys send me for getting benefit.

I have been using airtel network for more than 6 years now but for my issue this time , the team is taking quite a long time and miss management could be be seen.

i have an issue in which i disconnected your network at the first stage. Basically i had a problem with the price but then i heard of a new plan which was suitable, so i ordered for a new plan with the same connection and landline number 0161-4656406.

its been more than a week when i ordered for this plan with my order id 146843664. i spoke to them 3 days prior and they confirmed that my internet would start working within 72 hours. my lead id is 98784104108243.

My internet is still not working nor my fixed landline number (dont want my landline number to be changed). i request you to please do the needful as soon as possible.

thanking you
mehak jain

Your sale executive had received 300rs from me while portability my number and said it is advance and will adjust in your 3rd bill bt still don't happen. Yet. My outstanding bill is 700 rs yet and I will not pay till you adjust 300 rs in my bill so do as soon as...

hello sir/mam, i am unable to send or receive messages. Also on dialing nos like *121# or *141# etc i am getting error code (538).

I am airtel user.my no. Is 8809096331. but in few day your airtel hello tune service couldn't work only searching. You r listing only nt u buying so plz this service upgrade and solve my problem.

Here i am complaining about mismanagement of your staff. i had applied twice for new connection first time in feb and twice in april both time connection taken by me easily but after some time your co. without notifying me said that connection is not feasable. When i had started using another connection your representative came to me and said "ki hum to ab connection laga kar jagenge" this time again i asked whether connection is available or not they said "connection is available at the speed of 8mbps". Then after i gave him a cheque of rs 3100/- this time also nobody notify me and when i complain about this in co they said "hum kuch nahin kar sakte". sir i want want my cheque back otherwise i will complain in consumer court. installation order no148631714 and fixedline a/c no 7031835435.

I am a post-paid customer of Airtel since twelve years and I have been paying them one to two thousand rupees every month on an average.

My Airtel mobile number is -9845333508 (My Airtel Relationship number: - 1181773786

Since, March 2017, I have been facing network problem in and around my residential address. “Flat # B - 11, Amizara Apartment, Opp Head Police Quarters, Saru Section Road Jamnagar Gujarat (India) Pin: - 361001” AND “Plot No.4246, Road E, GIDC, Phase-III, Dared Jamnagar - 361 004, Gujarat.” I registered a complaint about it at 198 (Airtel’s Customer Care Centre), on February & March. After that I updated my complaint more than 5 to 10 times 198.

There were 2 references no. (1. Reference #:- 16-02-2017 – 74810531) (2. Reference #:- 16-03-2017 – 74810531)

Whenever I called, again on the 31-03-2017 @ 04:50 PM and had a discussion nearby to 28 Minutes and 25 Seconds with a supervisor where he informed that i will be getting a call back within 24 hrs and I had informed that i need a call back by 10:00 Am tomorrow that is 31-03-2017 and till date I have not got a call back…

24 hrs didn’t turned up for weeks….and again regarding my problem….is yet not resolved...

In the mean time I had spoken with a supervisor who had give me a discount of 1000 Rs on my bill where it was a problem from your end and also i had informed not to close my complete until i call and inform to close it... but the first complete is been closed...

I received only 1 calls regarding my problem and more than 10 reminders (personal calls... Computer generated calls...) regarding my feedback of my complete... I had also informed that I need to talk with the manager and they also informed that will arrange a call back within 24 hrs... till date I have not got a single call.

There was a network engineer who had come in the month of February where he also does not know how to check the network. Where he shows his mobile by opening the apps on his mobile and telling that see the network it is fast and sends a report that there is not problem.

By showing the speed on his mobile informs that the customer is wrong, which is not good for Airtel.

After realizing 198’s inability to solve this problem I am writing this to higher authorities like CEO, Appellate Authority, and Nodal Officer, but of no use again.

In the mean time I did whatever I could have done, they haven’t resolved my problem yet…

Now I am suffering from big difficulties Due to this ‘Unprofessional’ and ‘Unethical’ behaviour of a reputed company.

I have been suffering for more than February month and they are least concerned about it. I am not ever happy with Airtel from know and finally discontinuation of the services of my mobile.

Not making it prolong I would like to bring forward a few points.

1. Personal Loss
Not only at professional front but becoming isolated from “nears and dears” is also a major problem. I have only a few of contacts to send them a new number, but what about the rest of the world..?

2. Mental Disturbance
since when the problem started, there are questions and questions in my mind every time. Sometime about the professional calls and sometime about the personal calls..!!!

I am not able to concentrate on my work…. And because of the attitude of the concern company I am mentally disturbed every time…!!! In short my life has become miserable. I have no clue about the solution and seeking help from you...

3. Declaration
I hereby declare that all the information mentioned above is true to the best of my knowledge. As well I have also dissuaded to update the entire call recording on News channel, News papers and also to my auditor. With the call recordings i have attached 2 call recording please check and let me know how good the agent was. (Call handling, hold procedure, transferring the call to the supervisor). Kindly check and do the needful. Still wetting from a last resolution. In your add you have informed that Ookla is tested and given a certificate that Airtel is the fastest network but I tell that it is not. So please check and then update after that ask people is your network is fastest or not.....

In this situation, I would request you to take necessary actions to resolve this problem as early as possible.

Thank you in advance for your kind co-operation with regard to the above compliant.

Yours faithfully,
Mitesh. Y. Trivedi
Mobile #: - +91 98453 33508

I have subscribed for infinity plan with 4GB data. Though less than 2GB data has been consumed as on date am not able to get the regular speed on my data download in my mobile no 9242166112.

I am getting my phone bill more than my plan amount. Regarding that i applied for MNP and i got a call form airtel. A lady from airtel customer care called me and committed 500 rupee weaver but yet i didnt get any message of waiver amount.

sir, i inform you i have already paid my mobil bill sicnce 15/04/2017.And i have not receive any msg for paying bill. and customer care executive says there is no any payment on your number. my mobile no is. 9906066882. and my bill id is 5322873004. payment amount is Rs. 1200.00. So i humbly request please short out these problem.

I have sent reply of your mail on 10/12/2016 regarding loss of talk time of mobile number 9935641325. Sofar I have not received details of calls of above mentioned number. I have already sent details of sim number in my previous mail and other information desired by you. I will again request you how recharge of rupee 350 and rupee 20 was lost without making any calls.
Dr. Rajeev Bhargava

We require new airtel land line with internet connection.

Dear sir, I have 4 land line connection with wifi no details is -46013600-601-602-603 I want my land lines planes details and any added charges in my email id quick sir it's very urgent.

Wrong information from saI ram associates to us. so pls talk to them tell them to contract us.

Today I recharge my mobile. With rupees 399 and I conform with customer that it will work in my lava Iris x-8.... And after recharge my cellphone he said this will not work in your mobile. And you can't use this. I have offer that 1gb|day with unlimited calling L+S. But I'm unable to use this. So. I want that you will refund my amount . so I can continue with another offer. I requested you that pleased convert this offer in rupees348.

My mobile no.is 9929712017. I'm waiting for your response. I'm a student I read in 12std. so I need this update urgent. So, I can complete my course.

Actually i am from Nepal. I would like o call international calling {Nepal} through your airtel. so kindly provide me the packs list in my Airtel no 09872362505. Thank u.

My. Mo.no.-7521862617 You send a offer
Rs399=UNLTD Loc+STD call+70GB(1GB/din) 70din.Offer 20-Apr tak
Data 4G H/S+4G SIM par
T&C.. Click Airtel.in/5/m .and then I recharge 399 but I not found offer

My Mobile No 9831102829 and I am supposed to get Rs 810.00 refund. I have also attached my Bank details and send through www.airtel.in/onlinerefund. Please look into the matter and do the needful. Thanks and Regards.

I tried several times to deactivate my special 5 plan nos, 9957881443, 9957203619, 9954770216, but get any satisfactory answer for the last several months, when you will get from call record, it shows that your company is not interested to satisfy customer's request and on the other hand earns few amount every day from my account. When I interact with the customer executive they are also not interested to help but tried to misbehave. So pl help me how to get over from that problem. Lastly I shall must tell Tata sky executive are very much helpful and get them within 2 to 3 minutes but in case of Airtel I had to wait more than 8 to 9 min.

We have following connection but bills are never received in time resulting in late payment charges being levied by you: 7478003453, 7478003452, 7478003451, 7478003454, 7478003455.

Please register our email ID:ishikaferti @gmail.com and send the bills by email. Please also ensure that late payment charges are waived for pending bills.

Very poor, they talk to me very rude and there was too much noise so i couldn't hear clearly. they told me that i will receive a message about the details which i asked but till i don't receive any.

My sim outgoing also barred automatically and incoming calls and sms only coming. i want to please allow my outgoing calls. i call some time customer care and i am also visit the airel showroom he was says that sim will be deactivated but how is possible incoming are allow is their anc he was requiring my mother thumb impression and because sim is on my mother's name then my mother is in foreign. what i do pleas activate my sim. my number.. 7022082028. please solve this problem otherwise pleas allow to port out, please take imdetly action.