helpdesk@bookmyshow.com: Bookmyshow Customer Care Email
Email
helpdesk@bookmyshow.com
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Bookmyshow customer support.
Contact Number
+91-022-39895050 - Contact details
Support Link
Twitter page - Contact details
Facebook page - Contact details
Official website - Contact details
Comments
How to avail credit card offers
I have icici credit card. There is buy 1 get 1 free ticket offer. But it is not working. Can you please suggest in this regard that how to avail offer??
Problem related to booking
My, Booking ID: SHTA00W5FBUS60. I want to know that what should i do? My booking is incomplete on account of time out. But i receive text msg..of booking.
Money debited but no ticket??
My payment has been done successfully through Central banking .But my cinema ticket is not booked. The payment made is Rs.114.Neither we received Credit Voucher nor ticket confirmation. We got an acknowledgement regarding the payment we made from your site.P/s Contact us immediately to my phone no. (Andhra Pradesh 8919152271; 7893486828).
Bad response from support team
I received the IPL ticket in a bad condition from bookmyshow team. When I made a complaint to the support team, they didn't respond properly. I never expected such a bad response from the bookmyshow team.
Complaint on offer code
we just wanted to look at the rates of the movie after discount of the offer code,so we checked it but we haven't made the payment also and now when we wanted to book ticket of the same movie in another mall but now it is showing so..
"Sorry, we can`t proceed with the booking for this offer since you have already exhausted the Limit Per User OR You may have applied it to an ongoing transaction which is not yet cancelled. Please try again after 20 mins. For any queries please write to us at helpdesk @bookmyshow.com."
Movie booking
I prebook my movie bahubali 2 its bookings are already open still now not confirmed my ticket only prebook id are showing.
I hadn't used my promo code
I hadn't used my promo code, but NW it shows it got expired!!
Time getting closer, no status till now
I booked Bahubali pre-booking tickets , no status till now. My booking id is PB-1790614285.
Prebooking details
I have prebooked 2 tickets in app but show & seats are not confirmed.
Didn't received the refund yet
It has been since 12 days I didn't got my refund on my a\c even your service centres are saying wait for few days. Why the hell should I as per your company policy it must be refunded within 10 days or else I gonna sue against your company. Resolve the problem as soon as possible.
About not getting a confirmation mail !!
I've booked 6 tickets and received confirmation mail and then I've booked one more ticket .While transaction is going on, suddenly my window disappeared and didn't receive confirmation mail. But i was charged for one ticket. what do do now??
Movie tickets
I have pre registered for bahubali the conclusion movie for 28th april.... payment also paid.. bookings are opened and almost closed.. but still there is no intimation & no response from book my show... what happen & what about my payment money refund...
Not book ticket
I book my ticket date-26/04/17 show-6.25pm but not book ticket and deduct my amount-919rs. and not credit in my bank account so pls refund my account.
Prebooking not confirmed
I have booked ticket bahubali 2 in hyderabad for 28-4-17 in prebooking but still now i didnt get confirmation mail or msg.
Show cancelled
Hi, I've pre-booked ( ID- 1791084428) The Bahubali conclusion show Tomorrow (28-04-2017) at Kochi. but now its is cancelled i don't know the reason why its happened. Ive received your confirmation mail and also by SMS that I've successfully registered. And also I've got a new SMS for expect pre-booking status. But now you are saying that my pre- booking could not confirmed as per the preferences selected and my payment will be refund with in 10 days. actually I don't want any refund I only need ticket by tomorrow itself.
Email and SMS confirmation
I have already paid for my tickets...but yet I haven't got any confirmation SMS or mail to my mail address.... could you please send as soon as possible.
Regarding ticket booking
When new Picture release why your networks says "whoops try again". we are trying to book tickets in Visakhapatnam for Baahubali-2 but always book my shows says "whoops try again". Why to fool us & waste our time.
Not yet received the ticket confirmation on mail or by message
I didn't get the ticket confirmation on my mail or through message to my number.But i have taken a print out of the payment confirmation and seat allotment.what can i do for getting confirmation of ticket yet to be received on my mail and message in my number. please regret the inconvenience happened for me and solve it.
Amount debited but tickets not generated
money is debited from my bank account worth351RS, but tickets are not generated my refference id is...
POS PAYUST000000101
txn#030002632079
Refund issue
I was pre registered for bahubali 2.. but tickets are not confirmed... i got a apologize msg from book my show.com & also refunded my amount but the issue is i was paid 380 rupees.. but refund amount is i got 305... 75 rupees are charges for payment gateway.. if tickets are not confirmed how could u take payment gateway charges... is it correct?
IPL ticket
Actually I just booked ipl pube tickets for 29th Apr via book my show n yesterday I just received msg on my mobile that you have to collect tickets today from Gymkhana, ticket counter is not available at stadium but I am not from Pune so we will reach Pune at same day my query is from where we need to collect our tickets bcoz from yesterday onwards I am continuously calling customer care but not connecting. pls reply.
I booked 4 tickets
I booked 4 tickets for bahubali on 25/04/2017 for Rs. 496/- in two times. Total 496×2 = 992/- The amount was debited from my account but tickets were not booked. And the helpline was also not helpful and always busy. I want my money back as soon as possible.
How I get my money back
I have booked 2 tickets on 28/04/2017 of baahubali, amount has been debited from my account but tickets are not confirmed, how I get my money back?????
Been charged extra
Yesterday I book 4 tickets for bahubali 2 but I book my show charged amount for 6.
Actually i m not able to get
Actually i am not able to get my OTP as i am waiting for it and i need to book my tickets today. whenever i click resend OTP a message comes that your transaction is in progress and we are waiting for their response from about half an hour. please solve this problem today itself!
I have booked tickets
I have booked tickets but could nt pay due to net connection problem....I had went till paying but...couldn't...I gave my atm no also. so..my doubt is will my money be cut or not??
50% discount for movie tickets
When I tried to avail this 50% discount facility, got the message that this offer is for select customers only. How to get this eligibility?
Amount deducted but shows error message
R u working r sleeping no response from u already. I'm messaging u on 29 April 2017 about my amount debited 234.08rs from axisbank but u r not responded error message no 27001. please get up and respond.
Failed complaint
I have booked 4 tickets on 29/04/17 for 6.10pm show at faridabad pvr for the film bahubali ( HINDI) and an amount of 919 rupees has been deducted from my account. but i have received a transaction failed message. I tried to call your customer care number at that moment. Unlucky at that time all your customer care executives were busy. So please do the needful.
Thanking you
Yours faithfully
Bibin.Thomas
Failed booking
We booked the tickets on 29th april and our payment was done successfully through net banking SBI. But our cinema tickets were not booked. The payment made was Rs.534.78. We never received the ticket confirmation. we tried to contact your site but your number was busy. Please contact us asap. (9424767547, Madhya Pradesh).
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