support@olacabs.com: Ola Cabs Customer Care Email

Yesterday I travelled by ola cab at Patna. the driver demanded cash despite funds available in ola money account, which I paid. Thereafter I received a mail on above mail id mapped with ola cabs that olamoney account debited. while trying to lodge complaint wrong option was selected and my account has been blocked. Pl unblock my account.

When I registered the account in ola then and show that ur account is blocked now. how I unblocked my account...

Plzz unblock my ola account.. it was not my mistake due to some internet prob n my phone get hanged while booking a cab.. by that many cabs were got booked.. so plzz unblock n unsuspend my account again i will be very thankful to u.. as ur service is very good.. so i need it alot. In that ola money wallet is 1200 Rupees.

My brother has forgotten his phone in ola cab. Now cab driver is not receiving my call. how i can get back my phone.

I had a pre booking of OLA cab this morning at 9:15 am. All along till 9:20 am, my booking was shown schedule. Suddenly, to my horror, I discovered, that my ride is cancelled by the OLA management, leaving my under deep trouble. Under such circumstances, I had no other choice but to go for OLA share, which I do not prefer, unless, this is extremely needed. I am surprised, how such thing can be happened, when OLA is doing business on PAN India basis, and people has become used to opt for OLA cab on their need. May I ask OLA Management, whether, they have taken people's trust on ride?

For the first time I used Ola money. Put in 599Rs, plus 149 as Ola share pass. The rides were Rs 70 each? How did I exhaust the amount in 6 trips? Had to pay for the 7 th trip. In the mean time, the ola Ap shows as 3 rides left. I must understand the billing for me to trust you and put in more money? Please do explain.

Hi Sir and Madam, My Name Is Salim Memon and i am ola partner. plz its a request do again my device convert into trips and cancel the fare base in my devic, sorry for the 4 time fake trips. In my account 900, 600, 900, its amount missing means penalty. so plz refund me in my account.

Your faithfully Ola Partner, Salim memon 99044 72787

S.GEETA - PHONE NO. 9989094168
I am working in reliance industries limited, i am having SANTRO i10 VEHICLE. I Want to give that vehicle for hiring with support from your company. if any information required contact me

I downloaded the ola app for the first time and my experience was very bad with your company, this is the way how you treat your customers. It is really disgusting.

I booked the ola auto from huday city center metro station to go to my office which is situated in Udyog Vihar phase 4. I booked the ola auto 2 times and your driver cancelled it straightaway. I thought your app will be helpful for me to reach to my destination quickly and it will cheaper but for the first time only you treated in this way. I am uninstalling the app now I will go with Uber atleast they don't treat their customer like this and never recommend anybody to install your app. You all just created the bad impression on your customer.

I'm vincent, I booked my cab today (23.03.2017) morning at 9.04 am. wherein i got tagged to a driver Mr. Ramamurthy A, since he is little away few kms. He told me to cancel the cab from my end, However i informed him that since he wanted to cancel i told him to do it and which i cant do it, on saying this he used very bad language. i called him second time for enquiring how can he speak like this, for the second time too he spoke in such a bad way.

The drivers are so abusive & manner less. They even dont bother serving customers. I was a customer of Ola from day one, I really lost the image of OLA service today because of him.

Ramamurthy A CRN 622920087, Driver mobile no: 80562551435

Please confirm the incident if its true or not. Forwarded as received...

Actually Happened with Cdr Rahul Bose's wife today 21 Mar 17

OLA IS NOT SAFE

Just wanted to share this disturbing experience with all.

Today at about 3 PM, my wife booked an Ola cab to come​ to my office in East Delhi. En route, the driver quietly switched off the navigation, and started driving in a diametrically opposite direction.

Suddenly my wife found herself near Batla house in some dingy back lane with lots of men hanging around.

When she called me and raised the alarm, I çalled Ola helpline, and they confirmed that the driver was off the navigation path.

Meanwhile my wife started shouting, but the guy never stopped the car. Somehow she was able to jump out and hail an autorickshaw which was passing by.

Even then the Ola driver followed the auto, asking her to get back in the cab.

In the meanwhile, I had already called the cops and when my wife reached near my office, the policemen recorded her statement and then we filed a formal complaint at the police station.

Surprisingly, even though we informed Ola about this scary incident, there was not a single call from them to enquire if things were ok with us etc.

I wonder, if such a thing can happen in broad daylight, what would happen if a single woman books Ola at night!!!

Vehicle was a Wagon R. Registration no. HR55X4898

Driver was Mushahid.
Driver Mobile no. 9711922907

So just a word of caution to all. I'm convinced that Ola is definitely not safe for women.
Request pass to others too

My account is showing as suspended. Please unblock my account.

Ola money app is not working because I have facing the problem continue. I am also visits the office several time don't solution give me she'll. I request please solve my problem.

I booked for micro car from my place to home place and viewed the Rate card which showed an estimate around 380 - 425. But they have sent prime car. Due to emergency I rode in the same vehicle. The distance from my pick up to destination would come around 25 - 28 kms only. But the driver drove the vehicle for 52.8. Kms for which I paid the amount unnecessarily. Estimate was 425 but actually charged was 843. My ola wallet got debited but the driver collected cash stating that he has problem in bank account details. Then why are you offering online payment?? When will I get refund?? What action are you going to take on driver?? What action are you going to take for sending the wrong vehicle at higher cost which I have to bear unnecessarily. Very poor service.

My account has been suspended bcz i hv cancelled the booking 4 times but 3 times ur driver has no called me and 10mins not wait cab that swhy i cancelled the booking.

Hello

For my number, the charge is being shown as double of what appears for others. For Ola share also, I got Rs. 428 charged, where as for others the App was showing Rs.180.

This is not fair. Is this because we trust Ola and using it? If we use for more times, do you apply triple fare for us? Don't you want long term customers ?

My Ola money deducted w/o my concern. even i saw an ongoing trip on my app which i didn't booked. This happens twice or thrice in past. Need the issue resolved & my money back.

Guys, I have written multiple times that I am not able to use to OLA App. I am a regular user of OLA. I use Iphone 6s where my applications are working but ola app is not working from last four days. You guys have sent 11714 ride bill and deducted 1000 buks from Ola money. Need answer...

Few days ago my account has suspend in suddenly i don't know about that is too wast apps...Ola it's better then uber.they can't do like this Nd all..

Without any notice to me account is been blocked, I required it for everyday. could you please make it fast or I have to go other option.

Regarding the ride I had with Ola on 11/4/17 .i had paid for the destination that I had booked for in the Ola share but was forced to drop down before my destination with the others due to the technical issues from ur company and so I need an action to n taken regarding this matter, hope u guys revert back.

Dear ola

Yesterday 12/04/17 i forget mobile in ola cab. But after 5min i call that ola driver but he is not receiving my call i m lost all my personal data in my mobile please help me.

Driver Name: Santhosh Vitkar
Cab no: MH02CR9924
Number: 8652828962

My detail...
Name: Vinod varma
Mail: vinod.raju409 @gmail.com
Number: 9573512932

Regardas
Vinod.B

Unblock my account it was not my mistake. Ola cabs pple plz unblock/unsuspend my account it was not my fault my cell phone was fully hanged while i was booking a cab and because of this your cabs were got booked by me so many times. it was my mistake i appreciate it if you plz unblock my account again.

I am Sonaram from Jaipur your ola company two wheeler attached full details and information and documents and service and duty and rate your company.

We have booked ola auto ride yesterday(15th April) afternoon. Got the confirmation. Also received SMS if confirmation. But there was no response from driver even we have called 4 times & no reply. Finally we have to cancel the ride. Today also after confirmation if of ride, we get message for cancellation of ride from driver. Why????? We are not able to utilize Ola money.

Regards

When will i get msg from ola to install prime play in xcent...i want to install prime play in my new xcent CRDI which is in prime sedan segment still cant received msg from ola regarding prime play installation.

Waiting for msg from ola concern team.

Hello sir my name is Bhausaheb sargar and my vehicle number is MH 47 C 8159 and I want to complain about my incentive scheme to were are you change in 20% operator bills because yesterday my incentive scheme is "daily ride earning" or "daily booking earning" but were you are today were change my incentive scheme on 20% operator bills. so please to change my incentive scheme in "daily ride earning" or "daily booking earning". So please sir to change my incentive scheme in daily ride earning or daily booking earning and please sir to seen my problem. Please to change my incentive scheme .

I Dibyendu Ghosh booked a Share cab for my wife , who is a Pregnant woman . Booked from Barahnagar , starting location ISI BT Road and drop location is near Bidhannagar Railway Station . Driver picked her up crossed Bidhannagar Railway station , and reached at Saltlake , which is far from my wife's drop location . As per Driver drop location is not showing in his mob, whether that drop location is still showing proper in my wif's mob app.

I want the exact reason why this was happend. I am not going to bother this kind of harrassment. Please give me a proper reason asap in my mail (dibyo.kol@gmail.com) , My Mob No is 9051802292 . and tell me who are going to take this responsibility .

Driver Name ABU BAKAR MULLAH
Number -- 7686925369
Car Number --WB23D3396

Several times though I always opt for Ola Money as payment method the driver refuses to use the facility and insists on cash.

I travelled on 17th april by ola in bangalore airport.The driver collected the money for the drive and also ola application deducted money from ola cradit also.I called them and sent a email,but there is no response...Poor service my compliant no is: 43531690.. Guys never select the ola.