support@one97.com: Paytm Customer Care Email
Email
support@one97.com
Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.
If the above contact didn't helped you, here are alternatives to reach Paytm customer support.
Contact Number
0120-38883888 - Contact details
011-33996699 - Contact details
Support Link
Twitter page - Contact details
Official website - Contact details
Comments
Regarding refund money
My paytm has been deleted from the sellphon.in which wallet was have 600 ruppy more.which is number 9811777980.And my wallet balance has been detected totally.so I have been registered new number in the paytm.new number is 8851670805.so please refunded into my new wallet number.There are details of the last payment 100,36,70 etc.
Lost mobile number
I have lost my mobile number 9469313764. now I want transfer it to 9783565049.
Item return but money not come back
Hello sir,
I order sunglasses which has 108 rs with delivery charges. Item come yesterday at 12 'o' clock. We open the pack so they are wrong piece or very bad quality piece. At evening we see status they show item shipped but not delivered. So we do cancell item and the end they show processing failed and my 108 rs will pending and they show pending refund. So please refund my money.
Item I.D. - 2719644104.
Thank you
Your customer.
Shubham agarwal.
Paytm password recovering
My paytm lost password. so i request to you plz recover my password. my account in 500 rupees. my register no .8104679364. so give process for recover password.
Temporally blocked
My account is temporally blocked. mobile no 9675932206. wallet balance 15503. plz help me.
KYC issue
Money not send Bank account, plz solved the problem Immediately.
Login issue
Boku service I never seen this type of service. 15days on word I am trying to login... I am not able to login. How long it will take to retrieve problem.. If you are not please close the paytm.
Thanks
Siva - 9008100387
Refunds
Dear Sir
My train ticket booking Rs.295 chennai to tirupur March 8th 2017 payment tepid But not confirm ticket online but the same has been failed, we have refunded Rs.295 my account sent u.
Regards
Balasubramaniyan
09345483750
PGVCL bill issue
paytm order no.2769355237. I was paid my PGVCL Bill of 700 rupees on 17/2/2017 and money cut in my bank account also but till i have not received message from PGVCL. so please refund my money 700 rupees as soon as possible.
Amount not refunded to bank and how to recharge from paytm?
I have been made airtel internet recharge for mobiles of Rs. 165 but transaction is failed and money trf to wallet. i want to know what is problem behind it and when my money transfer to bank. in the last week i also had made tata photon recharge of Rs. 299 in the same manner transaction declined and money transfer to paytm wallet. i had given instruction to transfer it to bank account but still it is not transfer and now it not shown it paytm wallet also. pls revert our money of Rs.299 & Rs. 165. as soon as possible. kindly look into the matter as soon as possible.
Extend wallet transaction limit
I'm all ready your vip customer but I want to extend my wallet transaction limit I'm running a training institution.
Block my paytm account
My phone has been lost since yesterday evening. Please block my paytm account.
Very very bad service
I had recharged of Tata Sky DTH for Rs.1890/- on 6th Feb 2017 online but the same has been failed. Till date the amt not deposited in my account. Pl. do the needful and the amt may be deposited in my account. order no is 2703551354
Cashback not received
dear sir. my track order no.2846906175 3mar.18.31 vodafone recharge amount 250 success but promocode FULL VALUE success no sms cashback rs.25 pls. credited by wallet.
Merge my account
I have two accounts on same number please merge my account to current one number.
Wrong recharge
Please refund my metro card recharge of Rs. 500/-. I had recharge a wrong metro card no. 69949513 and my metro card no. is 69949512
Order ID:2864610523
Mobile no. 9910345356
Payment for Rs 430 to BSES Power Ltd not credited
I have made payment for Rs 430/- on 02/03/2017 at 7:44 PM (Order No. 2841489848 dt 02/03/2017) through Paytm using my Debit Card. The amount has been deducted from my account but not credited to BSES bill. Although it shows as PAYMENT FAILED but the amount deducted from my account. Please take necessary action to refund the said amount.
Refund cashback
My name is SATHISHKUMAR , I am purchased on paytm one product but that product is not satisfied for me, that product is only missing for beds and pillows. so please return the order or refund my cashback please immediately. SATHISHKUMAR: 843899023.
Please give me my refund
I all ready returned your product mosquito killer 45 day ago but why you don't refund my money..?
2732845583 this is return order number and pick up done AWB number is 2321571 and the refund code is VAC27MXH. Please give my money back rs 174.
I want to cancel my order
I have some family problems please sir, very critical condition in home. i want to cancel my order no: 2822887671 on date 27/2/2017. when i give order that time im received cashback amount. u will cancel my order please sir.
Account temporary block
From 1 month i trying to open my account.everytime it show wrong password.when i request to otp it show your account is temporary block...please help me. Mobile no.- 9210313406,9911792308
E-mail- rammaheshwari.2407@ gmail.com
Amount deducted with out concern
Hello team
With out my concern amount of 3000 has been debited in my bank statement it is reflecting as PAYTM97998 kindly share the mobile number to track on priority.
Pockets icici UPI transaction
My Monet deducted from my bank account but in paytm it shows transaction failed. I done 2 transaction through UPI pockets icici....400 deducted from my account. please help me.
Received wrong parcel
I sakshi soni from jaipur rajasthan.I paid the amount 3980 rs. on 9 march 2017 on this paytm number 9512341758. And I received parcel on 14 march 2017. But in this parcel there is no my items which I was give him a ordered. I call him many times but his always cut my phone and also I message him on his whatsapp number but his not reply my msgs. Plz help me, what I do?
Regarding payment in bank
At first i had added rs 4500 and 4997 in my paytm wallet on 4/3/17. And I had paid rs.4000 and then rs.5000 to an axis bank account of siliguri A/C no 035010200012759(transaction ref no. 706309205451, 706310233614) But it was not submitted I think as when I updated my bank@ pass book the rupees was credited by paytm,not by axis bank. And one more important thing is I had to submit total rs 9000 and I added 9997 (already 3rs was in my wallet) so rs500 is missing from my wallet, also my Paytm passbook is not showing.
Passbook
I need the statement of last three months bt i m not getting, when i clicked on the option. plz suggest me or send me the statement of last three months transaction.
Recharge successful from paytm but balance not credited
I have an paytm order no 20170315006608501816IGAAYSNAT9 recharge airtel mobile no.7893256366 Topup Rs. 60/- while the paytm will not the order was successful but i have no balance. pls consider the matter.
Complaint for paytm cash back
I hv not received my paytm cash back atpaytm wallet. My order no.2861569845 and the total amount is 1294. I was waiting after a long time but i hv not got cash back amount. So plz help me.
I lost my phone so login issue
I already gave a complaint.so ur customer care people said me to create a new account with new number. So now i created my new account i am updating my new number and also new number and amount left in old account . So merge account as soon as possible.
Old number:8885775813
New number:7306737555
Email id: sahithibhaktula @gmail.com
I want to be your vip customer
My kyc is completed in my SBI branch. I can't be your VIP customer. Why???? Please help me.
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