cs@flipkart.com: Flipkart Customer Care Email
Email
cs@flipkart.com
Company
Department
Customer Care
Region
All India
Note
Flipkart online store customer care email id.
Customer support email for all complaints, dispute and concerns.
Customer support email for all complaints, dispute and concerns.
If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.
Contact Number
1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details
Support Link
Official website - Contact details
Comments
Return my order
We would like to inform you that I have received toner 2 nos (Rs. 1396/-) but I had ordered the Prodot 12A compatible cartridge for laser printer black then received item and order item is do not match. Your company assure to public your company is good & sale right product but in this case I suffered the my received items on today (05.09.2016).
Hence, tel to me how to return this order and give to me my ordered items. We would once again request your good self kindly look into the matter and arrange to return of all the this order at the earliest. Awaiting for your must valuable response in favour to me at the earliest.
Atanu Das
Durgapur, Burdwan,
Power saver is fake item
I bought a Maxx power saver and it claimed that it saves 40% on bills but it not even saved 0.4%. It is a fake item, do not buy it. It is a product to be thrown on the street.
Non delivery of item
I have been harassed with the delivery of the item detail Shipment Tracking ID: 596332977104. It has been lying with the courier for last many days a when gone in person to collect they don't give the item as well. Although I got a mail telling that the item will be delivered but it has not been done. I think this apps does NOT get the courier updated of the status. Please check and resolve my issue.
Thanks
Tej Prasad Kafley
Wrong bra & panty set received
On Dtd 19th I had placed order for bra & panty set Order No 5068 4540 7130 1730 00. Details as under .
Brand - Bodyline
Fabric - Polyamide Spandex & Lace
Pattern - Self design
Colour - Purple
Size - 36B
Qty - 1set
Against this order I received items on 25th Aug which were not as specified in order, it was of brand - HOBBY and color was also different. I informed customer care on 26th Aug. The replacement was arranged & received same on 4th .The wrong item was collected by delivery boy. When I opened the box I was surprised to see that again the item was not as per ordered . It was of brand - HOBBY & color is also different.
I again informed to customer care, but action plan is not communicated to me.
I think this has been done by Flipkart deliberately to fool the people or the company do not have the system to ensure that the ordered item is delivered to customer.
M Satish
Error in SIM network in the mobile
I have purchased a mobile Swipe elite plus when we put SIM in the phone no network is showing and showing error earlier I have applied for replace but there is no response of our request again I have applied for replacing of mobile, so kindly refund my money or replace the mobile. We have very bad experience with you. Kindly solve this problem soon as soon as possible.
Poduct was missing
Received an empty box. please solve my problem, my order Id is OD506977919963854000.
Don't Show the item name on the parcel
I ordered 2 item from your site today. My order no :507016742031358000 & 507016742031358001. Kindly I request you to don't mention the item name on the parcel. Please accept my request and inform to me my email.
Flipkart cheat with me
I am near about 3 years old customer and flipkart first time cheat me. Send me a wrong product, i have selected (Renon Corporate Style & Partywear Formal Shoes Slip On) and you send me like as footpath Shoes. If you will not take any action regarding this so will go to Consumer Forum and everything i will over the social media that now Flipkart cheating to customer.
Very bad service
Hi I want suggest u please close your online shopping bcoz ur not any product delivered on time it is my first experience with flipkart, My bad experience : I want give someone birthday gift but my order not received me till date. Amazon is the best shopping center
Regards
Ravi
9270800442
Request for refund of dead phone
We got a dead phone in which there is no network and I have applied more than 10 times for replacement and refund but every time my request is being cancelled. This is your first and last image after this I will not prefer this site only one request of mine is please accept my request of refund. I will be thankful to you.
Product came damaged
I have placed my order of power bank And it has come damaged and I want refund back so please kindly give back my refund My order OD506812102126770000
Goods are not delivered to the destination addresses
Few lines for your kind notice. We booked the item with order OD506982491045380000. your courier boy is not deliver item to the destination addresses,he simply returned the item. we are residing Public Sector Under taking township (Andhra Pradesh Power Generation Corporation) it is 10 km away from Muthukuru (Mandal) - 524344, Nellore (Dt), AP.This town ship having around 500 no's quarters and having DTDC courier service. So i requested that please change your courier service to DTDC from other services and at least deliver this order (OD506982491045380001) to destination addresses.
Thanking you sir,
with regards;
M.Venkateswarlu
Refund amount, product was received in damaged condition.
On aughust 20th i ordered the novex bags its worth was 799rs. When i got the novex bags on 22nd aughust i am shocked that the bag was damaged. I need my refund amount for the bags. I complaint to the flipkart executive at 3september complain. From this date to up today i did not get any information about my refund amount from the flipkart. please accept my complaint and reply me soon about my refund.
From:
Mohdtahirkhan
Mob:9619353615
Bank account no:05421050357969
Hdfc bank
loweer parel branch-400013
maharastra(dist)
My present Adderss:bldg no A/28,room no 406, bindeshwari hsg society 90 feet road near indian bank, opp five star foot wear,dharavi mumbai 400017.
Waiting for you reply.
Installation problems
The biggest feku online company in Indian History. I buy TV pay 200 more than Amazon on basis of Indian company. To be very frank this company not committed to his commitment. Company send SMS to us your TV will installed on 11/09 be present but nobody come on that date. next day another SMS coming 12/09 we will install, but nobody come. On customer care they told us end of date we will install, but nobody coming. I recommended please dont purchase any product from this company. No. 1 bogus company in india.
Return / Refund
i have bought a Hard drive from flipkart on 24th August , but the products was wrongly ordered & i requested a return/refund request on the same date. Till then my reverse pick up has been cancelled 5 times without any reason by the delivery company. Is this flipkart assurance , i am a regular customer of your esteemed flipkart but after this not only i lost interest in flipkart but colleagues too after seeing this been happening from last 10-20 days.
my account is deactivated
i want order no. because the account my account is deactivated. Registered mobile number is 7838719233, CIN-U72900KA2009PTC050123 (there is no 'o')
Return product and money refund
Dear sir/ madam,
I wants to this product return mi max gold cell phone problem in sim slot can not this open can we return this product and my refund this amount. in day to day basic call in Flipkart Customer, flipkart can not this received product we have flipkart not handle this my problem issue. my refund amount so please kindly give back my refund in my OD506976330581282000.
Regards,
shashank
9920569977
Return the product
I want to return my crazy designer back cover which I have order from flipkart because it is not of proper fit and colour soo plzz return this ordet as soon as possible plz... plz accept this request and try your best plz.
Unhappy from your site
Dear Sir/Madam,
I am unhappy from your site because continuously I am shopping from your site,but from your site I do not get any gift or product free. So this is to inform you that for healthy relation you should offer us some gift to product absolutely free so that we get attract towards your site( Flipkart.com )
Please do the needful
Best Regards,
Ravi Kumar Singh
mobile no 9954298999
Exchange items
Good evening, i am 2 month a go purchased leeco le2 moblie.in bajaj emi card used...1 month emi paid. i am liked in lenovo vibe k5 note 13500. pls exchange to my mobile please.
Shoes need to be returned
I received my order on 1st September. Today is 15th. I had requested it to be returned because the size is big but m getting no proper response from any of the Executives. I have contacted the help desk four times and this has frustrated me a lot!!
Rude and no manners to talk
i spoke to gaurav, and was very very "UN-HELPFULL", damn rude, no manners to talk and not knowing the way to speak to the cutsomer. After asking him to put the manager on the call, made me hold the the for 10 mins and have no etiquette of a simple customer service that to deal with it. I also work in a inbound call center, if i spoke to the customer in this manner knowing the fact the call is been recorded, i would have got a "escalation" and what i expect to be given to gaurav, as to he could know, how to speak to person, and more over when he is working for a customer services.
Waiting for the reply ASAP.
Non delivery of product
I have ordered Lenovo K5 Note ( order ID FMPP0061472690 ) , from past two days I am getting msg from flipkart that your product will get delivered by today before 6 PM and every time at 6 PM I got msg that product delivery has been failed and we are unable to contact you. Note : My phone was switched on and I didnt got any call from concern person.
Even when I try to call that fellow his phone was unreachable ( Almost around 70 times I have called him )
I must say that flip kart delivery service is rediculous.
Its going worst!
Hey flipkart i did not got the bookmark with my book, it was delivered 1 day late and packing was worst. I also wanted moto g 4 plus frm u but it was on amazon so just fix it otherwise if u went this way only sale will be 0 and you will have to shut the company down, its too disgusting flipkart . There are also many problems with the ping feature, when i shake my phone it does not come back and also some times does not scans bar code.
Delivery agents are not doing there job
I have ordered 2 sandals but i have got only one instead of two. Delivery agent are not doing there job truthfully they are not attending my calls.
I want to refund.. but this request was not confirmed
I ordered red and black colour phone but I received gray colour. Then this phone has no 256 mb internal memory and switch board light is not working.
Disappointed service
I've order a 2 door wardrobe from flipkart on 30th August 2016 and it was delivered to me after 15 days of order and yet the installation of my order is complete. I've order many products from flipkart and get satisfied service but this time me and my family is very disappointed by flipkart service. I request flipkart please complete my order installation as soon as possible and save your image. Thank you
Fake flipkart info
Very are gating fake link, flipkart themes and offers....fake flipkart themes info of saleing itme.when we send the money for the fake link who will be responsible for money.
Payment deduction
Hi, i order lenovo k5 plus and i made my payment through online credit card, but i did not receive any OTP during the payment steps on my registered mobile number, and the amount of 11,999/- was debited from my account. So i need my amount to be refunded to account imminently or, i need the mobile with an EMI option , already i have clicked on the EMI option. Please do the needfull with in 20/09/2016.
Gionee battery
Hi Sir/Mam
I need gionee p2s battery with Li-on 3.7V 1600mAh (5.92Wh), max. charging voltage: 4.2V but i received 2000mAh battery. soo I'm already replaced today.
I'm requesting you sir/mam i want gionee p2s battery with Li-on 3.7V 1600mAh (5.92Wh) only otherwise u will refund money
thanks
D Mohan Reddy
9148001737
Mail mohanreddy1210 @gmail.com
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