Official website: Xiaomi India Online Customer Care Support Link

Dear Sir/ Madam,

Yesterday I had given my phone (Redmi4-FDD-IN-3+32GB-Black) S.No 15101/80315451 at Gurgaon Service Center (Gurgaon Sec-14-QD1G1) to get its battery replaced as its back up was very less (Only few hours). But when I went to the Service Center to collect my phone back, I found that phone was not even logging (Switching on).

I had submitted the phone in working condition, only with less battery backup, but now the phone is completely dead. The service center is now giving all sorts of lame excuses like the phone was opened up earlier etc. whereas it was never touched earlier.

This is totally unexpected and leads to cheating with customer from such a Reputed Service Center. Please look into the matter. The service center job order is enclosed for reference.

Service Center Address :-
QDIGI Services Limited. Shop No 1. Parshvanath Arcadia,Plot No 739/1, MG Road, Sector-14 Gurgaon - Haryana.

My mobile screen not properly working. not touch problem and display problems. i am not understanding mobile problem.. but screen automatically slow.

I forgot my password of Mi account no. 1667102710 due to which my Redmi 3s is blocked. How can I recover my password? Please help.

मैने tvs सर्विस सेंटर ,श्याम प्लाजा ,रायपुर में tvs xiomi सर्विस सेंटर में अपना Note 4 रिपेरिंग के लिए दिया था, चेक करने का चार्ज 118 रु लिए, बिल्कुल सही है। पर जब खर्च सुना तो पसीने छूट गए जब मेरे पॉकेट में डाका डालने का प्रयास किया गया। नोट 4 में 5916 रु खर्च बताया गया मैंने मोबाइल लिया चला गया मार्किट योमें चेक कराया बैटरी का फाल्ट बताया गया जिसका मुझे 1100 रु लगे। ऐसे सर्विस सेंटर क्या काम का जिन्हें कुछ भी आता नही, अच्छा होगा इनके जगह किसी दूसरे जानकार को सर्विस का काम दिया जाये। लुटेरों से ग्राहक को बचाना जरूरी है।

9337117301

Mobile repair service in guarantee repaired by company's service center service is very very poor.

I booked mi 6a mobile on 26 Sept but it was not delivered still I call to mi call centre at least 15 times there are telling that our higher officials call to you but the did not come. please solve my problem.

I have bought mi note 5pro and from last 2 days I am facing the problem while using Facebook.

"FB HAS STOPPED"
send big report to Mi for analysis? This report may contain personally identifiable information. Your report will be used to help fix this bug and will never be shared in any commercial context.

Please solve my problem as soon as possible thank you.

The concerned office had damaged my phone on pretext of repairing it @even changing its mother board while confirming on telephone on 23rd October 2018 around 12:15PM by its Authorised Service Center no. 9732089946. But at last they returned my phone citing mother issue board of my phone. I don't understand if this type of forgery being by its Authorised Service Centers then how this company's phone is allowed to being sold in our country.

This entire company should be banned in India without taking any further time at an earliest. I am definitely going to take this matter to consumer court @try my best to fix this racket by this so called company Xiaomi. My phone no. is 7384545769.

Unsatisfied with mi service center I have problem in my note 5 pro with audio jack socket on 7 /12/2018 and after visiting they solve it and 9/12/2018 same issue happen. I visited the same service center they told me that we will replace the audio jack socket after 10/01/2019 complete one month bcoz this was policy after service same issue observed it will solve after one month and after talk with customer care employee (complaint no) they told them we don't have jack socket to customer care person very unsatisfied with mi service.

I bought mi note 6 pro on 28/12/18.... after using few days today suddenly mobile screen light off and the light become so Deam or low brightness I can't see anything ....after giving brightness.....after that ...doing all such things like reboot and reset the mobile. what is this sir.. I want immediately response.