support@one97.com: Paytm Customer Care Email

Email
support@one97.com
Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.

If the above contact didn't helped you, here are alternatives to reach Paytm customer support.

Contact Number

0120-38883888 - Contact details
011-33996699 - Contact details

Support Link

 - Contact details
Official website - Contact details

Comments

basant rai

Wed, 12/09/2015 - 22:02

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Paytm — Rs 250 not refunded

I was trying to recharge on my Dth #01512671946 however Rs250 is deducted from my Sbi bank account. But recharge was not done. Also Rs. 250 is still not refunded to my account. Order no.#1385684159 .

Keyur Patel

Fri, 12/11/2015 - 14:05

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I received my order at time. I am so happy, but when I found no cash back is received in my paytm wallet. Where is the problem..?? When you credit my cash back in my paytm wallet...??? Where you have problem to gave me my cash back in my paytm wallet...???

baban shewale

Fri, 12/18/2015 - 06:53

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On 17.12.2015 I had recharged of Rs.200/- twice both time recharge failed but amount deducted from bank account. Recharge has been initiated on airtel accont mob.no. 9892140246, recharge txn id-151217379038 & 151217379282. Request to updated recharge or refund amount my bank account.

Sutapa Das

Sat, 12/19/2015 - 11:34

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I have made an payment of RS 568 for my MTS MBLAZE POST PAID DATA CARD NO - 9143368828, on 18/11/2015, through PAYTM APP, via SBI DEBIT CARD, using PROMOCODE - PAYTMTS Cash Back of Rs 50/-, my order No is - 1339283371, and my Transaction ID is DC - 8455841381153220, my payment is successful, but till date I have not received my cash back of Rs 50/- please look into matter, and kindly credit my cash back amount of Rs 50/- to my PAYTM WALLET.

Ashish vachhani

Sun, 12/20/2015 - 14:51

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I had recharged an airtel mobile number 9428011807 of Rs 560 but recharge has not been successful please refund my money.balance has been deducted by bank account.

Order no. 1408616285
Date: 18 dec. 2015 04:55 pm

Registrtion problem. I was trying to register a number on paytm but I crossed the limit of otp. How I can register that numbers again?

Pooja Gupta

Wed, 12/23/2015 - 22:12

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I buy a Britannia bourbon and log on to the website to get Rs 26 recharge but web page was not shown any column to proceed .

Shubham mishra

Sat, 12/26/2015 - 22:16

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I was going through your website, when I came across an offer regarding iphone 6s 64 gb rose gold which had the promo code A10K. When I went ahead for the payment the paytm server was down, and today I do not see the same offer any more. So can you please help me with the same.

I had recharched rupees 50 on 8800580330 its a idea number but before some time it is operate by Airtel. but I have not recieved my recharge yet and when i had done my recharge it was choose operator automatic please help me.

Ram Naresh

Sat, 01/02/2016 - 09:34

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I am always facing this typ of problem from ur side. u always deducted money from my account but u cant do successful recharges. If m trying to call at ur customer care no. that one is also just making fool to customers. If u cant do recharge then give my money back to my account not any rubbish paytm wallet. bcz u r not deducted my money from paytm wallet. u deducted money from my account. i want my money back. order no is 1439859596

Order ID 1438951597 and Order ID 1439059473.
I have booked a bus from Chandra travels but the bus was cancelled from agents!! Please refund me!!

Due to several technical reasons i have reached OTP limit, so please increase the same immediately as I need to book travel ticket as soon as possible.

Everything is ok till the cash code to be filled but when we press the proceed button then it's not work, further even not any processing shows.

Regards
Mohit Kohli
8872057559

Gaurav gupta

Fri, 01/08/2016 - 19:11

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My wallet was misused by someone and no action was taken on this. Money is also not refunded. Want an urgent action on this.

Recharge Rs.249 on Airtel no 9612505677 but didn't done recharge and same amount been deducted from my account. Please cancel my order and credit the amount in wallet.

I am always facing this type of problem from ur side. u always deducted money from my account but u cant do successful orders. If i am trying to call at ur customer care no. that one is also just making fool to customers. If u cant do order complete then give my money back to my account not any rubbish paytm wallet. bcz u r not deducted my money from paytm wallet. i want my money back. order no is 1464987769.

Sharmila Pattanayak

Fri, 01/15/2016 - 08:03

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Recharge of mobile number 8807433021 for Rs.39. After transaction the following message will be shown.

"we faced technical issue while processing your payment."

please do necessary action for the same.

I had recharged an idea mobile number 7660839988 of Rs 250 but recharge has not been successful please refund my money .balance has been deducted by SBH bank, my order no is 1470341101 it was showing conformation awaiting.

i'm atul purchase 2movie tickets from book my show payment is done by paytm with offer 50%cashback but it is no cashback from paytm since 15 days so what is the problem..... it is cashback received or not.

Sanjay choudhary

Fri, 01/29/2016 - 08:23

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I have purchased a phone but cash back not return, what's problem In your marketing system, plz check my account detail and send me money in 24 hr otherwise in life i not use paytm. My cash back amount is Rs.1046 only. Plz do your work seriously.

Prachi jain

Tue, 02/02/2016 - 12:33

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I received a message ..as i have paid an amount of 178 which is not paid by me..and the amount was deducted frm my paytm wallet.

Shipment of order # 150928574 shows that its been delivered to shipping address via blue dart tracking # 69420842120 on date 11.02.2016 where as the item has not yet receive till date at the buyer address as mentioned.

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