cs@flipkart.com: Flipkart Customer Care Email
Email
cs@flipkart.com
Company
Department
Customer Care
Region
All India
Note
Flipkart online store customer care email id.
Customer support email for all complaints, dispute and concerns.
Customer support email for all complaints, dispute and concerns.
If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.
Contact Number
1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details
Support Link
Official website - Contact details
Comments
Item not as per specifications
I am in receipt of the Wall Clock - KADIO KD-3810N today. But I note from the User's Manual supplied the Calendar period is from year 2000-2009. Apart from this except for Time setting none of the other settings including a.m/p.m. are functioning. Besides all this the so called Manual is absolutely of no use. This is perhaps my first sad experience with Flipkart. Earnestly hoping for a reply - Mallikarjuna Rao.
Order Id: OD109634201938116000.
Return my pendrive
Please exchange my pendrive, it got corrupted within the warranty period, it is a sandisk OTG 32 GB pendrive, took the delivery on 23rd December 2016.
Complaint
I found ur site totally fraud. i ordered redmi note 4 nd paid 11000 rupees and u bloody gamblers delivered stone at my address instead of phone.... shocking event. i am hopeless now... dis flipkart is damn fraud.
Nobody in this company to reply customer
I accept my mistake i purchased item from flipkart which have a logistics partner Ekart which is not able to deliver product on time and no one is there to accept calls, mails, no nobody in this company to reply customer.
So i am really very sorry to order from flipkart and all of them who is ordering from them they have to accept. They commitment on side to delivery on 17 july. 1 day they messege to delivery on 15 next to next day they messege to delivery on 18 and now they are moving the product from one station to second and second to one.
So customer is mad who is ordering from flipkart. so thanks for your services. we are very unhappy with you.
We wish you to make a greatest logistics company in the world & wish for Flipkart for best online seller company and provide same services to customer which one i am getting
thanks for your cooperation
Item has been shipped.Ekart Logistics - FMPP0099628655
Mon, 17th Jul 11:34 am New Delhi Dispatched to Bamnoli Sort Centre
Sun, 16th Jul 2:30 pm New Delhi Received at Naraina Hub
Sun, 16th Jul 1:22 pm New Delhi Dispatched to Naraina Hub
Sun, 16th Jul 12:04 pm New Delhi Received at Bamnoli Sort Centre
Sun, 16th Jul 11:47 am New Delhi Dispatched to Bamnoli Sort Centre
Sun, 16th Jul 8:24 am New Delhi Received at Bamnoli Sort Centre
Sat, 15th Jul 9:35 am New Delhi Dispatched to Bamnoli Sort Centre
Sat, 15th Jul 7:10 am New Delhi Received at Faridabad Hub
Sat, 15th Jul 3:48 am New Delhi Dispatched to Faridabad Hub
Sat, 15th Jul 12:12 am New Delhi Received at Bamnoli Sort Centre
Fri, 14th Jul 10:21 pm New Delhi Dispatched to Bamnoli Sort Centre
Fri, 14th Jul 7:30 pm New Delhi Received at Mahipalpur Sort Facility
Fri, 14th Jul 7:19 pm New Delhi Shipment in-scanned at Mahipalpur Sort Facility
Fri, 14th Jul 7:19 pm New Delhi Dispatched to Mahipalpur Sort Facility
Customer care executive does not receive call
I bought a hairinstyler simply straight fast ceramic brush but its not useful at all. So I requested for return but flipkart is only replacing the product which i dont want.
But I don't want the same product. ..
I want my money refund or replace it with any other product or send the money in Flipakart wallet. Price -1199.
I tried calling flipkart customer care no of times but only the recorded voice continues for 10 mins then the call gets disconnected stating "All executives are busy". Then why the customer care executives are there if they cant attend customer call and cant resolve customer's issues.
Update asap that whether flipkart will refund my money or replace the hair straightening brush with any other product of same value.
Regards,
Rini Banerjee.
9535035688
Order could not be completed
I got one sms from flipkart that my order could not be completed. So, refund initiated. But the amount 7551 is not credited to me .
Poor delivery
Sir,
I had given an order RD Q7 Pro Bluetooth with tracking ID FMPC0216044777 from flipkart. I got msg that item will delivered on 15 Jul 17. since then i made 20 call to the delivery boy regarding delivery of the same, each time he commit that he will delivered today but he dint. I told him that i will complain but he dint bother....... I am frustrated i have no other option rather than quit shopping from flipkart. Again i would like to add that if item will not delivered by today 12 Pm m not going to receive the same.
Regards
kamal c bhatt
9599264656
Not satisfied with phone
13/07/2017 i purchased honor holly 2 but i am not satisfied with this phone. so i want to return mobile and please refund my amount other wise i by any other items.. other wise give me u r company address.
Customer service is useless
You did not solve my problem your customer service is pretty useless.
Refund not recieved
Dear sir,
OD109630678390288000 and return req: IN1707181148153830285, return id: 1010971390590981602. I have ordered one item as per my OD109630678390288000 number but i have received it in damage condition and some quality issue so i don't want that items so i requested for refund.
i already informed in your office and talked with your executive Snehal and next day megha but still my issue not solve,and i am not getting my refund so you are requested to take some serious action as possible otherwise i will take further action.
Refund of amount
Plzz refund amount , product was received in size issue problem. I have replaced but again occurs the same problem. I have already placed return order and the message should come to return completed in 4th July but the amount was not return in my account. Sir plzz do something I want my money back. order I'd- OD109419166707915000.
Fraud with the customer
Order for a micromax phone from Flipkart when received the product on monday as I opened the seal the phone was missing immediately I called up but no one was respond I tried to call 10 time they put me on hold after holding for 10 min each time they disconnected my call FLIPKART IS A FRAUD COMPANY as I hv already paid the full money before receiving the product, it was a prepaid product, My order number was OD109660228849813000.
4 days passed away I was supposed to get a call but no one call till now.
The problem is not yes resolved, I want the resolutions and want to talk to the manager as, I said I want the compensation against the harassment which I hv faced, why should I received the empty box when I already paid the money for the product I want the resolutions, no is reacting till date, I have already launched a case and send mail to news channel, I hv also send the Cc copy of mail to Flipkart which I hv send to media channels.
Contact at 9836700853
To know Sony Xperia m5 dual mobile service center
Sir, I had bought Sony Xperia m5 dual at 25/10/2016 from Flipkart.order no OD307419719349910000. Plz tell where it is service center in Ahmadabad.
Item not return
Sir,
I am RETURN my flipkart item order number OD109626607179044000 and watch D006 as per your pick up message i sent both watch D066 and D057 in your tracking id FMPR0033105824 on 13.7.17. But flipkart replaced only one.
and I am checked your office Aluva checking packing photo its clear both D066 and D057 watch in the box. please forward the correct thing to flipkart for getting the second one.
And i am trying to reject the watch and connecting the tracking id for the above watch for getting the replacement. FMpr0033213513.
REPLACEMENT
Casio D066 Youth Series Digital Watch - For Men
Seller: RetailNet
Casio D057 Youth Series Digital Watch - For Men
Seller: RetailNet
waiting four the replay
Girosh kp
944 63 79 550
Software problem in recivied mobile phone
I ordered one micromax mobile at 10 july 2017. When i received that mobile after 2 days. When i Started the phone i was shocked it was not working. So i put one request to return that mobile. And when the flipkart executive came to return that parcel he denied for that. Its not good symbol of reputation of flipkart.
Missing product
I had placed an order for VJ fashion embroidered women's lehenga, choli & dupatta set. Order I'd is - OD109721625064720000. I have received the delivery an hour back. But it just has the dupatta & the lehenga, it doesn't have the blouse/choli?
Waiting for your reply,
Thanks,
Ashwini.
Pls don't sell china product
Regarding the china product:
I am regular customer for the Flipkart most of the product bought from u r portal. If you selling the china product how we can accept this. Recently i bought Laptop Mouse- Logitech - Its showing Made IN CHINA
*Duracell
*Mouse
*Other electronic material
Pls sell indian made. Please stop other wise we will share in public portal. Being the Indian i won't like to buy the China product.
I need the valuable response.
My order is not picking my primary delivery
Hi Flipkart,
With reference to the above subject, request you to deliver my product vide no OD109759631135804000 to Visakhapatnam and not old address Hyderabad.
I was trying to your 24/7 customer care for last 2 hours, keep on getting engaged.
Request you to deliver to Visakhapatnam.
Thanks,
Venkata Gopi
Order - OD109759631135804000
Issue to claim warranty of Samsung Memory Card Evo Plus
Dear,
Plz help as on my samsung memory card i purchased on 15 July 17 with flipkart. nd issue to claim warranty with which one care at kanpur they are not telling where should i claim for warranty.. they advised to contact with flipkart what should i do.. ?
Worst service from delivery boy
Hi, I place a order & today is that delivery date but i am not available today in delivery address your delivery boy call me from 04030911113 and ask for delivery, i say i m not available please come tomorrow or i take from your office but He reply me why, where is your proper address, are you required that item or not, he ask this kind of nonsense questions. i am disappointed with word.
To get refund money
first I book one Nova electric gug, it received with switch fault, I again booked prestige instead of it, but you sent prestige along with another Nova too, after receiving that Nove reached as same disturb, I returned with refund option. but after 10 days no refund send by you, previously one same refund I got, but that time too on calling u informed me amount already sent to my AC but it was wrong, I did not mark due low amount, but ion this spell amount is 649/- kindly send it immediately. Y can check how much product I bought from u then why this type of activities found by u?
Tv not installed by flipkart
my order number is OD109697231696273000
i have received tv but till date not call back from your engineer or doesn't installed. So humble request to solve as early.
Fake shoes
Red tape order brand new shoe delivered fake shoes. flipkart fake online shopping.
Refund amount
Dear sir,
As par the complain regarding the phone Micromax canvas on the process in flipkart customer support. And today one executive came from flipkart his name is Mr. Naresh already taken that phone Today at around 11:30. But he did't Gave me any receipt as the proof and when i asked about that he told me you will get one sms from Flipkart regarding this. So, that I hope I will take my MONEY BACK As soon as possible
Order no- OD109641424810157000
Id FMPR0033520895
Waste product
I had purchase a combo hair dryer from the company after receiving the product I had try to use it but when I pluged the pin that time hair dryer is fire so I immediately complain in customer care but they not give proper answer and talk that the company is not responsible for the same. So I am not happy with company services.
If company not refund my money I will go on social media.
Replacement issue
Dear Flipkart
I am gobinda sahu from cuttack odisha.I purchased a Moto e4 plus mobile phone on 19th July 2017 my order I'd od 10967949715480700.when I opened the seal mobile was broken on display.I placed a replacement request order I'd is 1120978939468536600 26 th July 2017. Here i request you to replace my mobile as soon as possible.
Regards
Gobinda sahu
laxmidhaesahu177 @gmail.com
9090452454
Refund amount my account
Dear Sir / Madam,
I have purhased Mobile Moto c plus Mobile Order Id - OD109521117200962000 as on date - 25 june 2017 & received delivery date - 29 june 2017. But some instrument software problem i am return request as on date - 6 july 2017.
I am many time contact your toll free - 18002089898 but i have not response properly & Not satisfaction answer your side. till date i have not receive my refund amount .
So kindly please refund amount my account ASAP.
My account details given below.
Bank Name - Union Bank Of India
Bank Branch - Rajkot Main Branch
Account Name - Amitbhai Bhagubhai Patel
Account No - 314302010928716
IFSC Code - UBIN0531430
Thanks Regard
Amit Patel
Fraud with the customer
Order for a Moto E3 Power (White, 16 GB). Phone from Flipkart when received the product on 5th July as I opened the seal the phone was missing immediately I called up but no one was respond I tried to call 10 time they put me on hold after holding for 10 min each time they disconnected my call FLIPKART IS A FRAUD COMPANY as I hv already paid the full money before receiving the product, it was a prepaid product, My order number was Order ID - OD109581532994546000.
20 days passed away I was supposed to get a call but no one call till now.
The problem is not yes resolved, I want the resolutions and want to talk to the manager as, I said I want the compensation against the harassment which I hv faced, why should I received the empty box when I already paid the money for the product I want the resolutions, no is reacting till date, I have already launched a case and send mail to news channel, I hv also send the Cc copy of mail to Flipkart which I hv send to media channels.
Contact at 9172702737.
About micromax led tv
Dear sir/madam,
I purchased micromax 24.6 led tv through flipkart in december 2016. But it is now not getting on. I have tried to contact customer care officer, but couldn't connect.
My order id is
OD107910289427586000
Plz contact me to 9538229125
About bill
I bought leeco le2(leX526 ) mobile, please send mi my order bill, thank you.
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