care@irctc.co.in: Indian Railways IRCTC Email
Email
care@irctc.co.in
Company
Department
IRCTC
Region
All India
Note
Contact IRCTC customer care through email for queries and complaints.
If the above contact didn't helped you, here are alternatives to reach Indian Railways customer support.
Contact Number
139 - Contact details
0755-6610661 - Contact details
Support Link
Official website - Contact details
Comments
I want to change my password
I want my confirm username because I forgeted and I also want to change my password
I have booked tickets but ticket status was not booked
I have booked 6 train ticket many times but ticket status was not booked. Pls clear my booking issues - Thank you
Cancellation of train service from RMM to TPTY on 23.02.23
I have booked the following tickets from RMM to TPTY - (i) PNR 4860715172, Train No. 16780 / RMM TPTY EXP, THIRD AC (3A), in the name of SWARNA KUMARI, F-52, RAC /11 RAC /8, Transacti on ID: 100003826741071, booked on 08-Dec-2022 14:45:01 HRS. (ii) PNR -4240395041, Train No. 16780 / RMM TPTY EXP, THIRD AC (3A), in the name of (a) B SATYANARAYANA, 43 M, RAC /7 RAC /4, (b) B LAKSHMI 39 F RAC /8 AC /5 (c) K LATHA 41 F RAC /9 RAC /6 (d) K CHAITNAYA 11 M RAC /10 RAC /7, Transacti on ID: 100003813550027, booked on 01-Dec-2022 14:33:57 HRS.
In the particular case refund has been received an amount of Rs. 2290/- due to train cancelled vide - PNR 4143323533 16780 / RMM TPTY EXP THIRD AC (3A) (1) B SRINIVAS RAO 45 M WL /25 WL /8 (2) B LAKSHMI 40 F WL /26 WL /9 MANDAPAM (MMM) to TIRUPATI (TPTY), Transacti on ID: 100003932574234, booked on 31-Jan-2023 14:21:25 HRS.
Above mentioned PNR from RMM to TPTY is also cancelled but amount of refund is not received in the account. Please treat the matter as most urgent.
Joining train from an intermediate station
Please furnish detailed procedure to join train at an intermediate station other than starting station from where the confirmed ticket has been booked thru IRCTC account.
How to get new password?
How can i find my username and password? if i register a new account,i hv only 1phone number. then how can I login with same number.
Not book ticket
Train no.12279 Taj express From Morena to hazarat Nizamuddin. 141.15/-Rs. payment successful or ticket no booked. Pay order Id 100004034386108 or Upi reference no 344123695173.
Wallet refund not got
IRCTC refund's money not in my account on Paytm wallet.
Issue with ewallet
Money debited but not added to e wallet.
Active my irctc username
when I login to my account it shows as disabled. My username is not working.
Booked ticket refund not received
I have booked tatkal ticket on April 10th 2023
Transaction ID:100004084872710
Refund amount:₹1128.60
UPI transaction ID:310095835071
Payment via: razorpay.irctc@hdfcbank
Login problem
I registered on IRCTC website but did not received my password, i checked and rechecked my number and tried registering many times but without success. I also tried.
I did not get a ticket
I have booked the ticket today but I have not received ticket, payment has been made please help.
Date 23/10/2023
Train no12771 SC R Express Secunderabad to gondia. 1257.80/-Rs. payment successful or ticket no booked. Pay order Id
Date 23/10/2023
UPI transaction I'd 329774095553
To IRTC CF
The unhygienic conditions in coaches
I am writing to express my dissatisfaction with recent Indian Railways services. The unhygienic conditions in coaches, consistent train delays, and poorly maintained station facilities have greatly impacted the overall travel experience. Timely attention to these issues is crucial for the improvement of passenger satisfaction and the reputation of Indian Railways. I urge immediate action to address these concerns and enhance the quality of service provided.
To login
i can't get/receive OTP for verification of my mob No. 9998762810 at the time 0f login
My user ID npmnXXX
Train ticket cancelled
PNR no. 6627453226 and 8856834900 booking was cancelled but refund didn't came.
Activate my account
Last week create my irctc account and also book my tickets, but now it shows 'user I'd disabled'.please activate my account.
Reservation of Ticket not done but payment deducted from Bank
I booked a train ticket using my Canara bank Net banking. Reservation not done but the amount was deducted from my Canara Bank Account by IRCTC. I want my amount to be returned back. The customer care number is not working... how do i proceed with it?
Non refund of amount
I get refund message but amount not credit in my account against PNR no 8214496662. it is more than 12 days.
My id is disabled
Yesterday I've registered my account but i don't know why my id got disabled. Now i request your good self to activate my id please.
Ticket cancel
Dear sir,
I wish you to inform that my ticket against PNR number 2211461899 has been cancelled dated 02/04/2024 as per request the amount of refund can not credit up till now. kindly refund the refund amount against the PNR Number Mention above. Please refund amount on account no 87351791063270.
Tatkal tickets booking
I booked tatkal tickets. my money was deducted twice, both ticket are confirmed. I call irctc helpline number then your department say one will be credit to your account and but one is confirmed ticket. Now I want my one debuted money.
IRTC login continuously failed
I want to take tatkal ticket, but my login continuously failed from last one hour.
Refund my money
My name chandan uraon PNR 2544323830. refund my money cancel date 09 /06/2024
Refund for failed booking
My ticket is booked 3 aug'24, but ticket fail Transaction id no.100005157412253. Please refund amount as soon as immediately.
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