support@infinix.com: Infinix Customer Care Email

Email
support@infinix.com
Company
Department
Customer Care
Region
All India
Note
Connect with Infinix smart phone customer support regarding any question or complaint.
The company will respond back within 48 hrs of receiving your mail.

If the above contact didn't helped you, here are alternatives to reach Infinix customer support.

Contact Number

1800-4190-525 - Contact details

Support Link

Official website - Contact details

Comments

Subbarayudu

Tue, 10/04/2022 - 00:31

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My infinix note 12 Pro mobile is hanging. what is this XOS software and hardware and CPU helli G99. what is this new mobile problem. this is bad infinix brand and Software and Hardware and CPU. please solve this problem infinix developers.

Gaurav kango

Wed, 02/08/2023 - 12:39

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I am customer of Himachal Pradesh
Hp gaurav kango my phone infinx proper software is not working. I have checked the phone Hamirpur care center in the service is many charges an conduct h duplicate part uses bad language to me. please take a action on the service center.

Md sajjad

Mon, 02/27/2023 - 21:58

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Mein laptop liya tha mera laptop mein issue a raha hai aur same issues baar baar a Raha hai. mera laptop warranty period mein hai. Aur mein 6 se 8 complaint login kar chuka hu. mera laptop theek Nahin ho, raha hai aur service centre wale mana kar rahe hain laptop repair karne se. bol rahe hai laptop le jao. mere pass office ka koi Rasta Nahin Hai. To please aap se request hai ki aap kaise bhi Mera laptop theek Kare. Mera laptop warranty period me hai. Service centre. west champaran Bihar .pin,845449.

Siddharth

Fri, 03/10/2023 - 21:46

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I am facing sound issue in my phone the voice is very low while talking as well as the speaker of the phone is the vey low. Its very difficult to talk on calls.

Dinesh sahu

Sun, 05/07/2023 - 20:12

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Infinix Note 12 pro software issue. call list is not in grouping every time show a new message count show wrong and many more issues. kindly fix this asap what a funny developer

Ramachandran

Fri, 05/19/2023 - 17:31

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Hi Team,
I have been calling to infinix support team from last 3 weeks(may-05-2023). First time they picked up the call didn't raise the complaint due to the system failure. But that officer promised me he would raise the complaint after that call. He didn't raise.

After many attempt talking to representative 15th may they raised the complaint.
But still that complaint has not resolved service person not called me yet.

I spoke with these guys (Praveeen, Tharun, Vaibhav) whenever I 'm calling to them they put a call on hold and not coming back. I had been waiting for 30-45 mints for every call. Even I have asked the escalation mail id or number but they did not response properly.

Its a very very poor service from Infinix. I have bought 2 laptop from them both making problem.

I will not suggest Infinix to any one.

I'm buying infinix hotv30i new mobile phone but company sending by mistake used phone. I'm contacting number but not working number.

Pandurang Chavan

Tue, 07/11/2023 - 10:58

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Infinix y1 plus Neo laptop have problem and you I call your customer care number but they do not give any response.

Mahendra Patel

Sat, 08/12/2023 - 12:46

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सेवा में
री माननीय इंफिनिक्स मोबाइल कंपनी सबसे बड़े अधिकारी महोदय जी नमस्कार। गुजरात महानुभव। निवेदन है महेंद्र पटेल गुजरात पिन कोड नंबर 382721 निवास करता हूं दिनांक 15/05/2023 मोबाइल इंफिनिक्स स्मार्ट 7 फिलिप्स कार्ड माध्यम से लिया थ पार्सल खोलते युद्ध में था इसके संबंध में कोरियर वाले भाई से बात हुई उन्होंने कहा रिटर्न पॉलिसी बनाते वापस चला जाएगा उनकी बहुत अधिक जरूरत थी इस कारण से मैंने उनसे नहीं बनाई सेट कस्टमर केयर को सूचित किया क्योंकि फोन में कोई दिक्कत नहीं चल रहा था थोड़ा स्क्रैच बस है थोड़ा सा डैमेज है इसलिए मैंने कोई एक्शन नहीं लिया सूचना भेज दे दी इसके बाद 16 तारीख को कंफर्म हो गया कि कर्म होता है 17 तारीख को भी मोबाइल चेक किए जला कर तो नहीं हुई गरम यही फोन गर्महुआ 17 तारीख से लेकर आज तक बात चले अभी तक कोई सहायता नहीं हुई मारवा ब्रांड एंड फैक्स कंपनी के बारे में बताया जाता है वारंटी ह आप का कस्टमर केयर का नंबर कुछ समय के लिए बंद था इसलिए संपर्क नहीं हो पाए 26 तारीख को संपर्क हुआ रिटर्न करने की समय सीमा 22 तारीख थी इसलिए फिलिप्स कार्ड अधिकारी महोदय जी और हमने लगाता संपर्क किया 17 तारीख से लिखें अटेंड करने के लिए वापस करने के लिए मगर अभी तक कोई सहायता नहीं सर्विस सेंटर हमारे यहां से दूर है महोदय जी निवेदन है डैमेजऔर गर्म होने की प्रॉब्लम समस्या का समाधान करने की कृपा करें फोन सुधार कर दिया जावे जरा इसको रिटर्न करके दूसरा दिया जाए तीसरा अगर मैं किसी भी मोबाइल शॉप की दुकान से मोबाइल की मरम्मत करवाता हूं तो मुझे वारंटी का लाभ प्रदान किया जाए वारंटी खत्म ना हो अगर इतनी भी हेल्प नहीं हो सकती है तो आपसे हाथ जोड़कर निवेदन है फोन वापस लीजिए और पैसा वापस करिए हमारी समस्या का समाधान करीना की कृपया करें क्योंकि 7 दिन के अंदर रंग पाल्सी की सीमा के अंदर था 17 तारीख से लेकर अभी तक हमारी बात चलने फिर रिटर्न करके क्यों नहीं दिया गया इसमें किसकी गलती है जवाब देने की कृपा करें नमस्कार महोदय जी आपका आज्ञाकारी नागरिक ग्राहक महेंद्र पटेल मोबाइल नंबर 9974746380

Atul Borole

Wed, 08/30/2023 - 08:49

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I am purchase Infinix note30 5g , 8gb256 mobile on date 24Aug2023. my phone battery now drain in 20 hours. battery response not proper.

Gyaburo Martin

Thu, 08/31/2023 - 10:40

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My Phone Infinix Hot 10 (Infinix X682B ) can't send messages but can receive them. I tried to set the SMSC. However, the message Center Number option is not found on the message setting menu at all. I can't see it let alone enter it. I've tried it manually in all possible ways even as I employed the shortcode [*#*#4636#*#*]. It doesn't REFRESH to provide me with the space to enter the message center number of my network service provider. Please, help me to solve this problem. Thank you.

Praveen Beniwal

Thu, 09/07/2023 - 10:58

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1. I purchase Infinix X1 Book in November last year. It was running well but suddenly last week it stopped working and automatically going to boot option.

2. As laptop was in warranty, so i submitted my request through customer care to repair the laptop through my registered mobile number 7982111305. Compalint number is INIB2023082800278 dtd 28 Aug 23.

3. It has more than a week since laptop was taken for repair by MS Yash Assosiates. Reply from service centre is, billing is pending from ASM and part will be replaced after billing only. For more information pls contact customer care.

4. No satisfactory reply is also available with customer support also.

5. In view of above, you are requested to intervene at the earliest and fast track the repair of laptop. This poor service support is not at all expected from Infinix India.

Javid Hussain

Thu, 11/02/2023 - 16:45

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I recently bought infinix note 30 5g. Upon all setup the 5g network does not show on my phone. I did everything but nothing happened. Give me solution or i will return the phone.

Mukul kumar

Wed, 11/15/2023 - 10:55

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We have continue flow-up past 01 month but till now not repair your service canter Varanasi team. Service canter contact no. 9936388060

we can believe customer your MFG/ marketing product. really poor service.

Ajit Kumar

Tue, 12/05/2023 - 13:25

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I'm customer of Ranchi, Jharkhand. I bought a phone infinix note 12 pro 5g but After 2 months, I started facing problem with the phone. Whenever we switch off the phone, it suddenly starts blinking. It seems like it is hanging. Please find out the problem. And help me.

Hari Babu

Mon, 01/22/2024 - 02:15

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Why removing background play option. We are unhappy for this future. Please provide this future for all users, it's a bad experience your new update, How can I tell another person for purchase your products?

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