customercare@amul.coop: Amul Customer Care Email

Respected Team,

We have store in Mumbai malad(west) area, due to lockdown it was very difficult for us to connect with every company salesman and distributor. Now things are better but still we are facing stock ordering/payment issues from your distributor side. Stock we order and stock we get is not 100 percent fill our requirement and salesman weekly visit at store not coming.

In April22 month Mr.Deep from distributor asking illegally 500/- charge against cheque payment by writing its own hand kindly refer to bank receipt attached file.
Mr.Deep forcing us to pay for bill in cash just because of human error while making cheque kindly refer to 9 MAY 2022 call recording.
As per telephonic conversation(9 MAY 2022 call recording) last bill 11 may 22 we paid cash 4290/-
Now today(19 may22) we got stock Mr.Deep is forcing us to pay cash only as a retail store we get very limited cash transaction but Mr.deep is taking us negatively kindly refer to 19 MAY 2022 call recording

sending you details as below and attached voice recording, bill details, bank details need your kind attention so that we can gear up sale within store from each and every department.

Retailer Name:Medi Life Medical and General Store
Retailer Code:000201626100057
Phone No:+91 7738566404
Region-State Code:Malad(west) Maharashtra

Distributer Agencies: Shree Rakiva Enterrise Private LTD
Address: Plot no.50 room no.24/52/71/72 gate no.7 new collector compound,kacha road malwani malad west
State & Code:Maharashtra(27)
Phone No: +91 8898733000 (MR.Deep)
Salesman Name:Ankit (+91 8108214674)

Thanks & Regard,
MEDI LIFE TEAM
Medical & General Stores
Shop no.6 Ground Floor
Malwani kapila CHS LTD
Plot no.54 Mahada Malwani
Malad(West) Mumabi 400095
Contact No:+91 7738566404

I bought fruit and nut Amul chocolate on my son 13th birthday from Verma Bakers Wich is in urban State phase 2 Patiala on 29 June. chocolate was not in good shape I already sent pictures on customer care ID and Amul area manager of Patiala called me about my complaint. I want to know what action taken by you on my complaint please let me know. thanks

I am staying at Kottakkal in Kerala after my retirement from Air Force. I am a regular user of Amul Tazza Milk. In the last one month Milk in three packets having more than three months time for expiry was found soured & spoiled. When i contacted the agent he informed that it must have happened due to micro holes in the packet. You being such a reputed company, necessary action should be initiated to avoid such problems to build better customer confidence. Hope you would take this complain in the right sprit.

U Pradeep
Joint GM AVS Kottakkal

Hi,

To whomever it is concerned, this is a complaint or a review on one of your products Bhadam Pista Shrikhand. I bought your product in the nearby store, the product was so screwed up we couldn't eat it, the taste was so disgusting. The product price is 120 rs, I just couldn't believe that it is an Amul product.

Gudgram haryana Sector 10B sector 37 sarswati enclave se hu. yaha hmara Laxmidevi kirana store Jha jo Amul milk supply krne Aata hai vah Insan badtamiji Karta Hai, Galiyan deta hai aur dudh dene ke liye Mana karta hai. Please Meri help kare Dudh wale ko bole ki Yahan Amul milk dekar Jaaye aur badtamiji na Kre.

Sir, please its my humble request that i want to sell amul milk and amul masti in my retail outlet but the company sales person and the distributor is not giving any responses and are not even supply the product. please give the response as soon as possible.

This is to inform you I recently purchased this products last week today when I opened it it was full of black fungus. I am very much disappointed as it's exp. Is 24 july 2023. I was it to know what measures your taking and for the hygiene and to keep your products safe. This is a big issue you'll are selling spoiled food. I have also shared the picture of the cheese packet.

I bought Amul Big Shrikhand pack which was moulded and was having fungus. The retailer said its normal. I really want a product replacement. I did not expect this from amul and the retailer denies from giving a replacement, he is saying its normal and is not replaceable.

Dear sir we have a new restaurant opened,we want icecream parlour in Shillong, Meghalaya. pin 793014. plz help us.

Today l brought one packet of amul tazza milk. when i opened packet of milk smell very bad and then boiling the milk tearing. it is like jelly. relation between me and amul is very worst.

We bought Amul srikhand from reliance fresh and consumed it today morning, it was relatively sour. when I gave a close watch it had developed fungus in it, we consumed most of it, so couldn't do much. But now two of us who consumed have a severe stomach upset.
BN UFL3371 03. For reference.

I have received two very poor quality of dahi from igloo parlour patna, and shopkeeper is not accepting to returned it. please do the needful at your end.

Amul sugar free ice cream very poor and spoil two to three times faced

I am using amul milk from last 4 years. Three times I noticed that in your milk some kind of yellowish colour with oil is noticed while heating the milk.

Hello,
I just purchased Amul Dahi from a shop in haldwani, uttrakhand, pincode 263139

The address of the shop is Kumoan General store, Near kalawati colony, Mukhani road, haldwani. The Dahi was stale. It was smelling very bad...It was sour in taste and I think it can be of expiry date as manufacturing date and price wasnt mention in the packet.

When we went to the shop the owner of shop wasnt behaving nicely with us instead they just spoke to us rudely. He told us that he will give us dealer number so that we can complain about it to the dealer. The shopkeeper was aware of the fact that the dahi was of expiry date. What if any illness happen to us? Who will be responsible for that?

I am a regular user of Amul 1/2 liter milk pkt. But nowadays, i suspect there may be adulteration in milk packet. As it gets spoil before use by date. Plz look into the matter.

I am regular customer of Amul milk products but I was very disappointed when Amul seller Deepak from Bathinda Model Town face 2 near gurdwara misbehave with me. when I say to change ice cream which I purchased from him was totally melted. He denied to change nd say split it on road . And I try to talk with his dealer named Rohit mob no 6280689089 from bathinda also not ready to look into the matter. Kindly help the needful. My contact no 9478438786.