care.india@decathlon.com: Decathlon Customer Care Email
Email
care.india@decathlon.com
Company
Department
Customer Care
Region
All India
Note
Mail customer service of Decathlon India sporting goods manufacturer and retailer.
If the above contact didn't helped you, here are alternatives to reach Decathlon customer support.
Contact Number
07676798989 - Contact details
Support Link
Official website - Contact details
Facebook page - Contact details
Comments
Return the product
I want to return my products of order no: 12257723, It was a home delivery. Can you collect it from home? Size is not fit for me. i want little large size. i have already 2 times complaint this issue for customer care no. but no one call for me product receiving executive what problem i dont know. plz rectify this issue worst service at online app, customer care people also.
Return
I want return my order no 2218921656.
Refund from Indore store
Dear decathlon Indore, I bought shoes from your store, it has been pasted in one year. And the shoe is damaged there, I have no use left. But when I went to return to your Indore store, your staff Spoke in a very dirty way and did not even return it. Please find some solution. Return the shoe. I'd no . I'd no . 7489719287I hope you will solve my problem as soon as possible. thank you
Shoes were not delivered
12375007, Mera delivery nahi aaiya but mera delivery successful bata raha. mai complain liya lekin koi reply nahi da rha.
Warranty claim
Dear decathlon team
I buy a men running shoes form decathlon application online, order I'd = 9916568
Now i am very disappointed by the quality of shoes ,
Regard
akshat kashyap
Order I'd = 9916568
Shoes not exchange in case of sole damage by decathlon
I purchased shoes last year and sole is out. Today I reached at Agra decathlon store and tell to the staff that my shoes sole is out. They refused to change shoes please check the case and report please. Behaviour of thakur counter man not good.
Not refunded
I purchased a caperlan product. By flipcart, that product very small im disatsfiedwith that products length. i returned the product but refunding and not collected the flipcart .help me please avoid my cash loss.
Cancel
Sir mene ek prodect Oder kiya tha wo cancel nhi ho rha hai copy kafi time se mere ko koi reply nhi de rhi hai. plz call me customer care.
Want to return product
I want to return my products of order id 2219593998 which got delivered today. kindly pick it up from my home. Size and quality of the products are not as expected. when i try to return the product, return pick up option is not there in mode of return . only mode of return is drop at store. the nearest store is about 250 km away from my home. how can i drop the product at store.
Track my order
I have not received my order still now. Kindly let me know when l am receiving the same.
Return my order
I am return my order after 20 days delivery boy gave me again same order. how can I return again this order?
Return order 13361520
Size change large.
Size is wrong
Actually i purchased a bigger size items.
Refund issue
I had bought jackets but because of size issue I returned them and wanted my refund money in gift card they didn't issue me gift card no. And now I don't have any refunds.
Refund due to shoe size
I had ordered a shoe which was small due to your mistake. so please give me a quick refund of my money
Return of order and poor service
I wanted to return my order following order id 13785244. I'm been user of Decathlon since 3 years and I'm really frustrated when it comes to returning order. I wanted to that you have 90 days return policy, but nothing is displayed when I'm clicking on order return. Please help me out. I'm fed up of this chaos.
Refund my money
My order Id :- 2219887107
Payment date :- 13-10-2022
Cancel my order :- 22-10-2022
Refund my money - ?
Dear sir,
Madam/sir
I did online shopping from Decathlon some time back. I canceled my order but still not refund, call decathlon customer care says you have been paid but I haven't received yet. it's been a month. please check your system and send money process of apply for that thank you.
Exchange the shoes
Left side shoes have some problems, I test the shoes. I think this is not a waterproof and good quality product. So I want to exchange the shoes immediately.
My account has been blocked
Hii sir my account has been blocked please resolve my issue.
Order not delivered
Order id 2219967351
Date 18/10/2022 Decathlon se Saman mangwaya tha O sman Mein Tak Nahin pahuncha. please Mere Sath contact Karen.
Membership card fraud
Company give me membership card worth 10000 and after 3 month all store are closed. plzz return may Money back.
Return order
Size is not fit , i want 10.5 but mistakenly i ordered 9.5 please return my order.
Got different footwear
Order sample not match. I want only U shape but order supply V shape. so I don't like this footwear I want return this product. please return order and pay my money back.
Order return
Hello Good morning,
I got different color of shoes, so i have to return my order.
Order Details;
Order No: OR-2643292
Lounge CAMEL
FGC0H9025771C005
Contact No. +91 820 880 8694
No Refund of my shoes
Mere shoes ka refund nahi aya hai. main shoes 24/11/2022 ko store per drop kar diya tha or uski return I'd 10423429 .
Or main aap ke pass bhi mail bheja hai or uska response mila.
------------------------
We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 01022434.
Our team will be reviewing your request and will send you a personal response within next 48hours. Thanks for taking your time and reaching out to us.
Meanwhile, you may refer to our FAQs by clicking on this link - Click Here
Thank you for your patience.
Sincerely,
Customer Happiness Team
Decathlon Sports India)
Aya tha or abhi bhi refund nhi aye ha agar e-gift card me rupees nhi bhej sakte to aap bol do mai store se cash le luga
Or merko vasi se new shoes bhi lene ha. Please mere problem ka solution jaldi se kr do.
Thank you
Size issue
I want to return my products. It was a home delivery. Can you collect it from home? Size is not fit for my children. They want big large size.
Watch
I want to return and get refund for my watch.
Received wrong product
Dear sir,
I have received totally wrong product in order. Plz refund me.
My order ID. 2221757562
Track ID 15942227764
Delivered by Delhivery
Return of men shoes
Sir i want to return my shoes. pls help me.
Very bad
The product delivered is of wrong product.
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