erefund@mail1.gsrtc.in: GSRTC Online Refund Email

Email
erefund@mail1.gsrtc.in
Company
Department
Online Refund
Region
All India
Note
Send an email if ticket is not confirmed or there is a failed transaction, mentioning e-ticket reference number or user id registered with GSRTC and date of transaction.

If the above contact didn't helped you, here are alternatives to reach GSRTC customer support.

Contact Number

1800-233-666666 - Contact details

Email

feedback@gsrtc.in - Contact details

Support Link

Official website - Contact details

Comments

Pandya nitin kumar

Tue, 11/01/2022 - 08:26

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My bus will be not come from today date 1/11/2022. my trip code 0530vrrsrtgjr47 pnr no G159287893 OB no Gs25125028 txn password DDb4EaUJ. RS 920 refund me.

Aniruddhsinh

Wed, 11/02/2022 - 22:05

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My ticket not booked from Ahmedabad Geeta mandir to surat central bus station. So I want to back my payment.
Name : Aniruddhsinh
Email ID : aniruddhsinh262001 @gmail.com
Trip Code : 2100NHRNRSPTR30
My Journey: Ahmedabad Geeta Mandir To Surat Central Bus station
Volvo bus - Ahmedabad to Nehrunagar
Time of departure : 21:25
Seat No: 27
Amount : 463
Date : 02/11/2022

Manaranjan sahoo

Thu, 11/03/2022 - 11:35

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I booked a ticket SHIRDI to SURAT KAMREJ BUS STAND
Name:arati sahoo TripCode:0745SHRDBRCEXP5 PNRNO/OB: G159240555, GS25096827 DOJ: 2022-11-01,:07:45:00, GURJARNAGRISeatNo: 11, 12Boarding Pt: SHIRDITxn Pass:bTjeWsV4 but my bus was cancelled

Jadav Prayul

Mon, 11/07/2022 - 20:00

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The bus service is very bad. I didn't received my refund of failed bus booking even after 21 days.

Chand patel

Tue, 11/08/2022 - 21:23

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Due to govt. Reason bus was cancelled and i dont reach in my place at time. so for this type of worst service I want my refund.

Kirtan vasava

Thu, 11/24/2022 - 21:35

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Pavagadh to ahmedabad

My booking cancelled due to heavy repair and I will be refund my money. The gsrtc service is not good, not get my amount.

Nakum vijay

Fri, 12/30/2022 - 22:51

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Today on a date of 30/12/2022 booked my ticket but due to some technical difficulties my booking gone cancelled and amount is deduction from my account. So my humble request to give me refund of my money.

Rana Piyush

Mon, 01/23/2023 - 11:42

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मैंने दि. 17/12/22 को वडोदरा से चोटिला जाने हेतु GSRTC की वेबसाइट से बस दो यात्रियों की बस टिकट बुक की थी, फोन-पे के माध्यम से रु. 507/- का भुगतान भी हो गया अर्थात पैसा कट हो गया । इस वेबसाइट से पैसा कट हो जाने के बावजूद बस टिकट जारी नहीं हुई। रिफ़ंड लेने हेतु मैंने कई बार GSRTC के टोल फ्री नंबर से फोन भी किया, फिर भी कोई प्रत्युत्तर नहीं मिल रहा है ।

The bus did not come on time and despite my advance booking I did not get a call from the conductor and the number shown in the ticket was not the other bus.
Bus Ditela GSRTC m-Ticket*RAJKOT BUSPORT to MAHUVAName: Aastha vadiaTripCode: 1101RJTMHVGJR46PNRNO/OB: G162855388,GS27383322 DOJ: 2023-01-23,:11:01:00, GURJARNAGRI Seat No: 5Boarding Pt: BUSPORTTxn Pass: 5DPd2U9x Carry ID

Yesha ingale

Wed, 02/01/2023 - 11:10

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Dear sir refund my money because bus is cancel due to break down.
Trip code:- 0600SRTGRDEXP51
Journey :- Botad
PNR number:- G163318763
Service Start Place :- Vadodara

Departure Time :- 9am
Seats No/s :-47,48
Total Chargeable Amount:- 325

Parmar trikam

Thu, 02/02/2023 - 15:03

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Ticket booking transaction is complete but ticket was not confirmed. It has been 15 days but money is not refunded back to me.
Refrence number is GS27328274.

Kunvat Prashant

Thu, 02/02/2023 - 17:06

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When i booked ticket bhuj to junagadh amount was deducted from my account but ticket was not confirmed. The service of GSRTC app is very bad.i will not use this app ever again and don't recommend to anyone.

Jaydeep vegada

Mon, 02/06/2023 - 08:09

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I traveled yesterday kodinar to surat sleeper bus but that bus was cancelled I'm not getting single notification by GSRTC and still not get refund from online booking instead I also took ticket from conductor during journey.

My ticket is cancelled within 20 minutes because of a date problem give me my money refunded RS 422
PNR no. OB: G164313456
E mail. pankajdafda91 @gmail.com

my ticket book on 28/2/23 date BHUJ to RAJKOT, my payment is already done but i have not got any kind of ticket or or any refund details... very poor service from gsrtc.
its better online booking is off only offline book start...
Gsrtc website on number toll no its not pick up any time and not respond to satisfy answer. so i suggest change the number or close the number so people not try to call.

Sunil thakkar

Wed, 03/01/2023 - 19:18

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I booked ticket from Gandhidham to Radhapur. The bus time was 11:00 am but i arrived at Gandhidham bus stand before time at 10:30 am. I stayed there till 11:30 pm waiting for the bus and asked about the bus. I came to know that the bus is not running from last 3 days. I want a refund on my money.

Meet vyas

Mon, 03/13/2023 - 22:16

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I was booking ticket sayla highway to ahmedabad krishnagar stand my bus not pick us. trip not done.
My PNR No is- G165337075
Seat no-26,27
Bus:- Gurjarnagari
Trip code:- 1445RJTKSNGJR47
Plzz refund money

Hardas borkhatariya

Wed, 04/12/2023 - 22:27

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I have booked a online ticket booking but the bus departure time was 1:00 pm I reached before time I asked people of depo and thay says me bus is coming soon but I gsrtc helpline no. And they answer me bus conductor's no and he says me bus is already gone.

Thakor Laxman

Tue, 05/09/2023 - 13:18

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My sleeper bus tickets were cancelled due to heavy rain but i was refused my money back RS.360/-. Its been 40 days but I've not received my refund yet! Please refund my ticket money due to cancellation of my bus.

I received this message..
We are apologies for the service 2100SRTMHVSLP30 cancellation due to Heavy Rain on date. We at GSRTC immensely sorry for your inconvenience and strive to provide the best services to our passengers. We will look into the matters and make sure it is not repeated. Your Ticket amount will be refunded within short period. GSRTC Toll Free No: 1800233666666 / 07922835000.

From - Ambaji to - Gandhinagar
Pickup Point : Ambaji bus station 6:30 Am
Drop : Gandhinagar bus station

Vaghela jayeshkumar

Fri, 06/09/2023 - 17:00

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My bus will be not come from today date 5/03/2023. my trip code 1300SRTDWKSLP30 pnr no G164747664 OB no GS28650624 txn password kqdQ7HqQ. RS 309 refund me.

Vanza Hiralben R

Sat, 06/24/2023 - 07:08

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Dear Sir / Madam,

Myself Vanza Hiralben R. have booked GSRTC bus from Kodinar To Rajkot City for dtd. 24/06/2023 at 6:30 pm.

I have booked for seat nos. 16 & 17. When i reached Kodinar bus stand around 6:30 am, bus departs from bus stand. I came to know that bus departs 10 minutes earlier before time. This is very unorganized approach. Bus has to depart on time only.

So i request to do needful for the same & provide my amount return for the same.

Waiting for your prompt reply.

Regards,
vanza hiralben r.

Ashwin Kanthariya

Sun, 07/16/2023 - 02:58

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Dear Team,

I have booking Ticket 10/07/2023, Surat to Ambaji where bus operator cancelled bus. So, Initiate my request for refund. TICKET Details are given below:
Ref. No. - GS33066052
Mobile No. - 8128103603
PNR No :- G171049948
TripCode :- 2000BRDLAMJSL15
Journey Date :- 11-07-2023
Transaction Date:-10-07-2023/18:42:00
Service Class :- SLEEPER

From Place :- SURAT KAMREJ BUS STAND
To Place :- AMBAJI

PickUp Point :- KAMREJ BUS STAND
PickUp Time :- 21:50:00
Drop Off Point :- AMBAJI

Seat No(s) :- ,13,14
Adult(s) Count :- 2
Child(s) Count :- 0
Total Fare :- 698

Thanks & Regards,
Mahesh Shyara
9913162216

Pintu kumar tiwari

Mon, 07/24/2023 - 12:00

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GSRTC E-Ticket*DIU to ADIPUR Name:PINTU KUMAR TIWARI TripCode:1200DIUBHJSLVLV PNRNO/OB:G171138012,GS33128289 DOJ:21/07/23,:112.00 Hrs, VOLVO SLEEPER Seat No: 4 &5 BoardingPt:DIU T

IN Your side all bus has been cancelled, due to heave rain fall , this bus is cancelled from diu , so please refund my all ticket money without any charges. As soon as possible.

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