erefund@mail1.gsrtc.in: GSRTC Online Refund Email
Email
erefund@mail1.gsrtc.in
Company
Department
Online Refund
Region
All India
Note
Send an email if ticket is not confirmed or there is a failed transaction, mentioning e-ticket reference number or user id registered with GSRTC and date of transaction.
If the above contact didn't helped you, here are alternatives to reach GSRTC customer support.
Contact Number
1800-233-666666 - Contact details
feedback@gsrtc.in - Contact details
Support Link
Official website - Contact details
Comments
Booking not confirmed
Booking date :07/03/2022
Booking time : 05:31 pm
Journey: ahemdabad gita Mandir bas port - una
Journey date :15/03/2022
Journey time : 07:00 pm
Bus types : non AC sleeper
Seat no. : 21
PNR no. : G49413509
Treapcord:GNDGGDSLP30
Reference number : GS18813127
Amount: 206
Cancellation of bus
Booking from Ahmedabad ISCON to Gadu (Gujrat)
Bus had not come on station. I want back my money.
PNR:-G50176767
Pick up:- Ahmedabad ISCON
Drop:- Gadu
Crew No: 1800233666666
GJ-18-Z-2037
TripCode: 1800GNDSMNTSL30
Txn Pass: FJXb2v9m
DOJ:- 28/03/2022
Amount:- 222 ₹
Give me my refund
I booking online ticket una to Junagadh I reach the bus station before bus time I told depo staff about bus they answered me the bus went a few minutes so I request to refund my money.
Bus services is worst and bad
Today i had confirm online ticket for ahmedbad to Mahuva gsrtc bus time 5.25 am. i reach my boarding point gita mandir central bus stand at 5 O'clock, bus time was 5.25 am but bus not came at right time. also this bus was gone on cancel, nobody coordinator, they have give right message for this bus was came either come or not. i wait till 6 am. so that i have very trusted the GSRTC BUS services, I have realised and thought about a private service is best than GSRTC services.
Refund money
Ahemdabad - una
PNR no. - G49413509
Bus types - sleeper
journey date - 15-03-2022
Amount - 206
Refund amount
I booked Bhuj to Junagadh and Bhuj to Veraval. Two times money debited from bank but ticket not generated. I called to Customer care but all executives are busy.
Please suggest.
Want refund as soon as possible
I have booked ticked for my offer staff for training at ahmedabad from bharuch bholav. but the conductor refused to allot seat by saying that in his list there is no booking . and my persons were removed from the bus. i have paid 8000 for their training which was a big loss for me. i want my ticked refund back it was 700 for their tickets from bharuch bholav to ahmedabad nehrunagar in GSRTC VOLVO BUS.
Ticket is not issued due to network
Ticket is not issued because of network problems. Please give me rs. 119 as soon as possible.
I have booked online bus
I have booked online bus ticket but bus route is cancelled. Refund money.
Service is bad
bad service, bus did not come on time and not give refund. Its has been 20 days but money not returned.
Please back my money
GSRTC not give my money back. My bus was cancelled at 8:40.
From - Palitana To - Baroda
Refund pending from 17 days
Very bad experience regarding cancelled Ticket refund.Refund not back even after 17 days... Also not any kind of intimation regarding refund to customer. online customer care call service is very poor. No one answered any single call out of 10. My personal request don't use online booking if your trip will not 100% confirm. Refund process is very wrost.
Refund bus ticket
PNR Number: G51900211
Route No: 9275132
Journey Date: 08/05/2022
Journey From: AHMEDABAD KRISHNANAGAR STAND
Journey To: MAHUVA
Trip Code: 1245GNDMHVEXP51
Departure Time: 01:20 PM
Class: EXPRESS
Pickup Point: AHMEDABAD KRISHNANAGAR STAND
Service From: GANDHINAGAR
Service To: MAHUVA
No.of Seats: 2(Adults=2; Children =0)
Platform No:
Seats No/s: 52, 51
Passenger Information
Name Age Adult/Child Gender
DABHI MITTAL 24 ADULT FEMALE
PARMAR ASMITA 25 ADULT FEMALE
ID Card Type: ID Card Number :
Total Fare Details
Basic Fare: 352.0 Reservation Fee: 10.0
Insurance Charges: 0 Toll fee: 6.0
Toll Fee Rajasthan: 0 Other Levies: 0
Concessions: 0 Discounts: 0.0
GST: 18.4 Service Charge: 0
Total Fare: 386.4
My bus was cancelled but I didn't get any refund
Mere tikit book karne ke baad bus hi nahi aai. Me refund ke liye 4 din se gsrtc helpline number pe call kar raha hu lekin call risiv nahi kar rahe he.
My sleeper is bus cancelled
*GSRTC m-Ticket*AHMEDABAD GITA MANDIR BUS PORT to VAV THRAD Name: Sonara jaydip m TripCode: 1645SRTTRDSTG30 PNRNO/OB: G54008755,GS21694871 DOJ: 19/06/2022 DepTime: 22:30Hrs SeatNo: 13,14 Class: SLEEPER BoardingPt: GEETAMANDIR BUS PORT Txn Pass: f77MEtkY Carry ID during jrny. T&C apply.I have booked 2 tickets and My sleeper bus is cancelled that is why I want my refund mony... please quickly refund my money.
Got scammed
My transaction was completed but ticket is not booked. Plzz refund my money kindly because i am a regular customer of GSRTC but first time I got scammed.
Delayed in refund for failed transaction of e ticket
Delayed in refund for failed transaction of e ticket from Baroda central bus stand - ahmedabad nehrunagar booking date: 01/07/2022 journey date: 02/07/2022 for rs.239/-
Payment is done but my ticket is not book
I paid money to gsrtc for patan to gandhinagar bus but my ticket is not booked. Please let me know what is the issue.
Payment refund
My Tickets is book from Malegaon to Ahmedabad 11/07/2022 .9:50 pm 3 ticket are book seat No 26,27,28 and Bus is not come. Bus is cancel. Trip Code: 1900SHRDABDEX51 PNRNO/OB: G54771079, GS22194357.
Bus don't come
Hi Sir/Madam,
Bus driver call me and just say, bus won't come.. Not valid reason. I asked why but he reply nothing just say bus won't come... Apne hisab se adjust karlo.
I try to help form rajkot inquiry room but... I'll typical government employees....Uske ke baap ki government ho aisa answer diya. Online booking me hume kuch nahi kar sakte. Jab tumhari auokat hi nahi hai. Kuch bhi handle kar ni ki to jak marne ke liye ye online service start ki hai.
I just Want my Money back...iss Paiso kuch ..ho-ga nahi Par. I'm Just Satisfy... Cause Just Doing Right things.
All details given below.
PNR Number : G55101245
Trip code : GSRTC : 1210JFDMDRGR47 : 33877 : 24/07/2022
Booked On : 23 July 2022
Booking ID : 18636611113
Boarding date : 2022/07/24
Service Start Place : Rajkot
Service end Place : Gandhidham
Departure Time : 5:30 PM
Class : GURJARNAGRI
Please Consider above it...Or Koi To apna kaam thik se karna...
Thank you
Refund my money
My journey Date 04/08/2022 From Ambaji to Rajkot
And sleeper bus was cancel and. Seating bus came. I take ticket in bus. Conducter is told that Refund is available. Ref ob No. GS22619709
E-refund
Route: Vadodara to Dahod
Passenger Name: pratik
Trip Code: 1300BSDDHDEXP51
PNR NO: G55738192
Journey Date: 10/08/2022
Departure Time: 02:00 PM
Seat No: 10
Class: GURJARNAGRI
Boarding Point: BARODA
Platform: -
redBus TIN: TR9760504882
Rs-134.40
Bus ticket refund
My bus cancelled booking date 12/07/22
PNR G54791694
Booking id 18552985198
Tickets no 22kukl3
My seats 16)17)18)20)
Date 13/07/22/Boding point malegaon
Dropping point vyara
total fare 1119
Please sir give mi my refund
Refund amount
I am not happy with GSRTC because I had cancelled my ticket on but confirmed. massage *GSRTC m-Ticket* ur seat Cancellation confirmed: DOJ: 08/09/2022, TripCode: 1815SLYJSLTEX51, PNRNo: G156891715, SeatNo: 32,33,34, Amt Refunded: Rs: 350.00. but not received amount refunded my account show please help me.
The hotel where the bus stops is not good at all
The hotel where the bus stops is not good at all... And Please change the hotel where the buses stop, passengers find it difficult to eat food and etc.
Bad
Bad management , Bad experience, Bad staff. Refund me.
Horrific experience
I reached at my bus time but soon got to know from bus depo that, particular bus in which we booked tickets no longer exists. After sending email to erefund @mail1.gsrtc.in, I didn't get any email from them regarding to refund. Simple advice of mine is never ever try to book tickets from gsrtc application.
Refund related
Very bad experience. I have booked the ticket online but the bus has been cancelled. They don't even inform me that the bus has been cancelled.
Reservation
I have not completed the bus travel since bus has been cancelled after the booking. Please return my amount to me immediately. Amount = Rs153.
Bus not come to pick up point
My refund due to bus not come to my pick up point. I'm waiting @12.00 pm but bus pick up time 09.10 am. Very poor service
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