care.india@decathlon.com: Decathlon Customer Care Email

Feb 11 I booked an order later I cancelled it but my money 3098 not refund. please send me my money otherwise I will complain in judicial court.

My parcel is showing as delivered but i havent got it. Where is my order?

I want to cancel my order id 2217262746
Thank you

Dear sir,

I have bought the shoes from your shop. But it is broken and the shopkeeper is not changing it. The warranty of this shoe was 2 years but the shopkeeper is not changing it. Please solve my problem.

I have purchase 6 items of shoes my order number is 2217398858-10672695. I recieved all the item but one shoes has wrong pair of size that is 40 and 43 send me to make pair.nSo i order 40 size. I want to exchange my one shoes.

I am writing this to inform you that the behaviour of skating coach Mr.kuldeep singh is not good....He always talks rudely with everyone...Nd he is not giving perfect coaching to students, He is not perfect in skating. All staff of decathlon is good...except skating coach. So it's my humble request to change the skating coach.

I had two products purchase on decathlon but I don’t receive any products.
Products order’s id. 2217638606, 2217638529
Please solution my problem and contact me.

I had put an order (2217486191) on 20 April delivery was till 2nd may as per the order I have not received my order yet... called you guys multiple times all you say is that you have some problem with courier company which is not my fault. I don’t want a refund as the items I have in my order are sold out/not available anymore on your website. So kindly deal with the courier company and deliver my order as soon as possible

No EMI available in the offline stone.. or There is no person available who guide me to how can I apply online.. like mobile store

The product is damaged.

I have ordered shoes but there was a size difference. so I returned it but haven't received refund. Order I'd:- 211681440

I want to return my products of order no: 4073705. It was a home delivery. Can you collect it from home? Size is not fit for me and product quality is not I expected.

Outer run active grip sole quality issue. small cutt tpr cutt damages only use 13 days. pls return my order my WhatsApp number 7620737767. plz reply

I order rain coat. quantity of 2 upper and lower but the product uh delivered a 1 pair of shoe and also very late i want to return my product wrong product you gave me.

My order I'd 2217685860
Men's running t-shirt run dry- Black Reference. Pls do need full and return the money.

I have ordered a swimming suit(size 12) for my kid but the problem is size is not correct. so i want to exchange I need size 14 and I have initiated return but the delivery boy is not accepting due to some reason my order I'd 2218174285. kindly do the needful.

I had ordered a track pant online but the received Item is not the same.

Sir I am Ajay Kumar Sharma of 11 Jakli. I purchased a declathon shoes from 9 para non CSD cantine but Shoes is totally damaged under your policy this shoes has 2 years warranty but they didn't take the shoes. Even I was call on your customer care number but they didn't help me.

Hi, I been trying to reach u guys since my order has been arrived so the problem is that I wanted to return my order as it doesn't fit me.

The Dwarka, Delhi Decathlon store is really bad.

I ordered a kipsta football via flipkart and it showed 2 year warranty but it was great in the beginning but the cover has started to come out and the stitches have also come out.

I have ordered 3 items on 2July 2022, one item i.e Reference no 2554787 was small for my son, so i would like return the item that i have ordered and plz refund my money back. My order id 2218426337

By mistake, somehow I have purchased product by choosing pick up from store, instead of delivery at the place where I was living. So when I tried to cancel that purchase, as I was unable to visit the store, I didn't get any proper way or support by decathalon website. Even I have tried to contact customer care but there were also very bad response or even they don't received my call.. So now I don't understand what to do...?

I had ordered my camping tent for three person today I receive my parcel. when I open it there was not standing rods in it please replace my order immediately

I want to cancel my order, order No-2218862377 due to some mistake. So kindly request to cancel my order and let me know and also refund as soon as possible.

My order Id- 2218807532-12268588.
Tracking ID -GSTN#: 06AAACL9861H1ZA
PAN#: AAACL9861H
CARRIER NAME- Delhivery Air

Hi, this is karthik nag i have ordered jacket in youur decathlon app 25th july 2022 and delivered 27th july order ID 2218796680 but it is small size not comfortable to me. so i return initiated the order 27th july 2022, 9:30 pm., return confirmed 28th july 2022 but no one call to me this return order. plz what problem i dont no plz do fast.
My name t karthik nag cell no. 8790567426, address: h.no. 1-5-431/20/142, road no 10, sri ganesh enclave, jonnaband, old alwal, secunderabad, pin 500010, telangana, you will return the order then i booked medium size after you refund the amount. thank u

Sir my account has been suspended and i am not able to doing anything. I want my account to be restored.

Item missing in my package.

On 19 Jun 22 I've purchased a pair of shoes order id is 2218259820 in online mode by Decathalon, I used it only one month and pasting of sole is broken. Ek maheene me hi jute ki pasting nikl rhi hai sole alag ho rha hai. Still it is in warranty so Pls give me a call or mail on my registerd no. or Id as soon as possible.

One more thing I can not go to your store for replacement because it is 100-150 km away from me. So pls make it exchange as soon as possible.