care.india@decathlon.com: Decathlon Customer Care Email
Email
care.india@decathlon.com
Company
Department
Customer Care
Region
All India
Note
Mail customer service of Decathlon India sporting goods manufacturer and retailer.
If the above contact didn't helped you, here are alternatives to reach Decathlon customer support.
Contact Number
07676798989 - Contact details
Support Link
Official website - Contact details
Facebook page - Contact details
Comments
Didn't get Decathelon Gift Card
My order No. 8072620. I refunded it on 10/11/2021 , But still today, i.e. on 13/11/2021 i don't received my Decathlon Gift Card. Pl make it earlier that i can order further.
Return product
I want to return my products of order no:-2115081778 date 27.10 21. It was home delivery. Can you collect it from home? Size is not fit. I want little small size.
Gift card not received
PRODUCT PICKED
Hi Biswajit,
The products you wished to return were successfully picked for your order 8072620
Refund will be initiated to the same mode of payment you opted for within 24 hours.
Thank you
REFUND INITIATED
HiBiswajit,
The refund for a recent return has been initiated for your order 8072620. The gift card details will be shared on your registered email ID within 48 hours. To know more: https://decathlononline.freshdesk.com/support/solutions/articles/400013…-
Thank you
Decathlon Sports India Pvt. Ltd
Hello Biswajit,
Your refund of the Decathlon Gift Card has been initiated and will be shared on your registered email ID used at the time of billing.
Thank you,
Decathlon Sports India Pvt Ltd.
My order ID-2115150885. My order ID- 8072620. Return to Delhivery courier . But I don't received my gift card till today . What is the process, that I can receive my gift card .
Wrong size, change it
I want to return my products of order no:-OR-2316770 date 19.11 21. Size doesn't fit.
Return my money
I have return my order (Tshirts )but haven't got money back yet. I want my refund. Please return my money as soon as possible.
Refund
I was return 3 items of my order no.2115340967 on 24/11 but refund is Not received. In decathlon app payment of 1 items is refunded BT I didn't received.
Not found return
My order no.-2115210041,. I have return my order but haven't got money back yet. I want my refund.
Not get order deliver to my home
I have order 3 time for Gorakhpur UP location but delivery partner without calling me updating the wrong status that "user is not available" and cancelling the order themself. I have asked them kindly provide the delivery agent number they didn't provide yet. I have given alternative my contact numbers & email id no where i am getting any update. Cancel this delivery partner if they can't deliver.
My order details -
2115658482 this is active not yet deliver. Delivery date was 13th Dec 2021.
2114202186 & 2114092590 this both was cancelled with wrong status user not available by Delivery partner.
Return the product
I want to return some of my products but the online status is still showing the products undelivered. I have already received my package on 15 December 2021. How can I return the same???
Kipsta men agility uk 3
Can you provide kipsta men agility 100 in uk 3 size.
Cancel my order
Please cancel my order, unfortunately my mobile no. is dead from 3 days, thats why i can't able receive any calls from anywhere, Order id is : 2115830279
My order no.2006153404
Why are not change my shoes? Sole pasting in my shoes Please do guide
Exchange of Products
I Order three Horse riding gloves 1small size and two medium size sadly the size is not fitting me so I want to be exchange only the small size and one medium size to a Large size so that‘ll be two large size.
Return order
My order I'd no. 2115942785. 3 item's receive by me and 1 item return order reference no. 2950231. Plz return my order. So pending my next order money problem... I sure next ordered to decathlon. I like other shoes this decathlon site.... 8439697778 plz help... Return my order.
Shoes damaged in only 97 days
Sir please exchange my shoes because my shoes in side crack and remove pasinting in only 97 days. so please exchange my shoes.
No refund
I have return my order id 2116032929 but haven't got money back yet. I want my refund.
Bus got cancelled
The bus was cancelled, so I can request you to about my refund.
Exchange shoes
Exchange damaged shoes.
Please refund quickly
I placed my order at 14 January 2022 and received my order at 17 January 2022, but the size is bigger than the actual size. so I returned the order, the delivery person came on 18 January 2022. The order was returned, after that i received the email that refund has been initiated but still I Do not receive the refund.
Please refund quickly
I have purchased a shoe on 14 January 2022 and it was delivered on 17 January 2022, due to the size issue, I returned the product but the refund is yet not done. Such a poor experience. Order I'd. 2116372471. The customer service is very bad no one respond to my queries, when are they gonna refund me.
Cancel order
I want to cancel my order ID. 2116586323. because I order with wrong delivery address. So, kindly cancel my order.
Not delivered product
My order delivered but I i did not receive the product. It was delivered to some one else.
Shoes exchange
My order id is 2011900123.
Mesh burst of my shoes and they are in warranty till now. So change my shoes.
Leaking football
I have bought a football 1 month before. It is now leaking air. please change the product.
Shoes have been damaged
During warranty period sole of my shoe has been damaged and even net is turned. Although i dont wear it frequently, so I want to replace my shoes.
Order enquiry
Sir I placed my order on 9th Feb 2022 my order No is 2116673701. I don't know where is my order it shows that order is in transit . Customer care No is no picked by anyone. No response from customer care side. You are requested to pl deliver my order today because I am going out of station.
Return was cancelled
I am not able to track the return. Women running shoes I want return but delivery man canceled my return order.
Cancel order
I request you to cancel my order. The order ID-9986197, I would be great to refund my amount soon. Thank you
Cancellation of order
I want to cancel my order ID 2116900919 which was placed on 01/03/22 because of some mistake.
Thank you
I want advertising
Hello sir,my name is Malita.I want to contact you to use advertising services on your site about my company. Please respond and tell me about what your plans.
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