customercare@faberspa.com: Faber India Customer Care Email

My Franke Bio Waste disposer is not working and complaint registered vide BLR1408200105, secret code 781 on 14 August. Kitchen is stinking because of blockage. Response very poor. Customer care gave local person number and some in charge person mr Venugopal numbers but nobody responding. Very poor after sales response.please do something and respond soon.

My gas burner from faber is 1.5 years old, presently it is emitting black smoke. I am trying from 3 days to connect to your helpline but no one picks it up, tried your local service guy, he is also not picking up the phone. Tell me what to do now?

Burner is not working properly.
My Address: Moodabidri, Mangalore. Pincode - 574272
Contact no. 9113628171

I have bought a faber chimney on date 10.10.2020. The shop manager directly sent the chimney to my house. After 2 days the a man came to install the chimney . When he switched it on the led light started blinking . When we asked the man about the light he said “ sir ab ye naya model aaya hai faber me Jisme ki light blink hota hai “ . But still that sounded little fishy so we called up the shop manager , he did not receive the call nor called us back anytime . We waited for one more day and visited the shop . The manager told he will get it repaired wherein we wanted a replacement, still he convinced us to get the led light repaired. Still no one has come to repair the led light it’s been more than 10 days now . This is so horrible experience with Faber. We heard it’s the best brand. This is how it is a best brand. All this is really pathetic now I want a replacement. Please do needful.

Shashi Shankar
Guwahati
9957550837

My chimney order number 407-5671470-8825138. As per schedule my ordered chimney us to be installed on 21-11-2020. Hence I request you to send your authorized technician to my address for installation. Thanking you

Model : Faber LTW 60 (E)
Part required : Switch board.
Please give me the price & delivery time.

I own a flat at chennai there are frequent complaints from tenants that the chimney is not working. I am fed up with local service and i need a way out. I had installed the chimney in 2017 but due to frequent break downs its not in use and its a liability to me. Though the quality of material used is good the after sales is poor hope it is sorted out.

Its been only 3 months after buying the stove, and the problem arised 4 times. One of the burner do not self ignite, and the flame is very low. This problem has arised 4 times, and every time we have to pay for servicing. This is not fair, its only been 3 months after buying, i dont want to pay for repair works again and again. I want a replacement.

Worst working quality. I did not expect this type of working quality.

Hi I called your toll free number a week ago and placed a request for hob and chimney cleaning and servicing under my AMC. I was told a technician will give me a call within 48 hours. I have not yet received any call and I need the servicing very urgently.

Oil is leaking from new Chimney, hardly used for 3 months. Our chimney was installed in 2019 but not used thru out 2020. We started using it this year & it is leaking oil. Please look it up & do the needful.

I bought a Faber Chimney online almost 2 weeks ago from Amazon and there it was written that the service authority will contact me within 36hrs which they obviously didn't. Then when I called the customer care number, they said they'll send the service asap but its almost been a week I haven't heard anything from them. Horrible service!!

My chimney is not working. I need a technician to check it.

I have been calling to faber customer care service frequently on 18002093484 since 5th June requesting for the service, each time I call them they are saying they will send the technician within 48 hours, they haven;t given me any complaint number for the registration and no technician has arrived so far for the service, please find attached the call history, it's a serious inconvenience, I never expected such poor experience from Faber, I'm regretting for choosing Faber product, pathetic service.

My registered contact no. is 9731806555

Need technician to fix it.
Kolkata, muchibazar
9903857039

I have registered complaint about chimney and hob dated 25 nov 2020 complaint no NAG 2611200045 NAG 2611200047.

More than 10 months pass but none is come forward to providing any solution or answer. Worst customer service ever experienced by me.
Varsha kolte 9860667895

I just bought a small dishwasher the technician told to change the tap and asked me to fit valve. He explained and left. I didn’t understand. Now I want a technician to come and explain. My contact no. 9959563274.

A few months back I had purchased a faber chimney, the technician for service came and set it up but just after few days of it started to blow air from one side because it is not connected properly to the aluminum pipe. I tried to fix it one time but again and again the adhesive tape opens and the chimney doesn’t work properly. Pls contact me and resolve the issue soon. 9911807710

I had purchase kitchen chimney 2 years ago, now it is not working. I called customer care last 20 days in 4 times customer care say technician will call 48 hours & 24 hours But there was no reply to my problem. so please contact me as soon as possible. mob no 9421168282 model no TC BK LTW 60 3D HOOD.

I want 12 pieces of this product in pune city in maharashtra. kindly contact on my phone number 9921021937

Chimney lights not working. (4 bulbs)

I’m not happy with the chimney and the deal I got from the company. I wanted a good chimney that did the basics but neither the product neither the service is good.

I had made a verbal complain to the call center on the 22nd of September but unattended till now. Tried calling back again but the center is busy all time. So writing a complain today expecting I will be attended as soon as possible. I am located in Goa, my phone no is 9922233132. Thank you

Faber has a very poor post-sales service, Its high time you realise it. I have paid for the AMC but have to spend time on Toll-free nums to repeatedly call to remind Faber of AMC service pending. Despite paying I have only received 1 service so far from 2020 onwards.

Despite repeated request to your customer care no one is attending my complain. my registered mobile no is 9957091613 complain registered for chimney not working on 28/10/2021. now i wonder what to do?

I have purchased a gas stove, L.P. GAS STOVE JUMBO 3BB SS (DOUBLE DRIP TRAY)it’s burner knobs are not working properly. Two months before one of the knob came out after complaining to dealer sort of some oiling on knob spindle done. Similarly 15 days back another knob came out and I complained to dealer then your customer care / service centre, but nobody has visited yet. Please instruct to attend the problem.

Your toll free no. Does not get attended to. My chimney is not working. My name is Rupa Abraham. 9818301181

Faber Hood Ace Pro HC PB BK 90 auto clean wall mounted chimney. Your service bad beaver change bad bad bad.

Hi i have recently purchased faber gas stove but its glass has been broken by itself within one month of purchase, i have raised a request but has not received any call back till yet.

While using chimney it's giving a horrible sound from it. plz send a a executive and solve the problem as soon as possible.

Sir, we are asking for chimney motor replacement for my life time warranty chimney. we are asking for 6 months they are asking money and not to contact till now. We are suffering a lot. Pls arrange and contact me in my no 9566143213.