indiahelpline@coca-cola.com: Coca-Cola India Customer Care Email

Email
indiahelpline@coca-cola.com
Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Coca-Cola India customer support.

Contact Number

1800-180-2653 - Contact details
1800-208-2653 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

Gautam Namasudra

Thu, 11/26/2020 - 13:05

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I want to take franchise of coca-cola company. I had a small pan shop and I have a land space around 1 bigha,near road.So I want to know now, may I have the opportunity of getting franchise of your company?

Shyma Sundar P…

Thu, 01/28/2021 - 14:09

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Dear Sir, I am Sri Shyma Sundar Purnapanda,At- Manikanika Sahi,Puri-752001,Odisah, I'm opened a newly shop name of SHYMA SNACKS & COLD BAR. I have selling ur companies product on my shop. But ur distributor's do not provide items proper time and sometimes the old stock item send on my shop. I do not know who is our distributer but one ur company boy name is Basu Babu (7978834808) more time collect order properly .Pls verify my complain and take quicks action against this distributor or Order boy ....Thanks

Ramita Mulgaonkar

Fri, 02/05/2021 - 09:43

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My name is Ramita Mulgaonkar, I am the proprietor of R2D Hypermart ( Supermarket), situated at Magnum Residency, Building c, Behind Hotel Temptations, Miramar, Panaji Goa, 403001.

I ventured into this business on 25th October 2020. Since Coca Cola India is a international Brand and has vide coverage, I approached the Distributor for North Goa, Rama Enterprises. Thru its Team Leader Mr. Yogendra, they deputed the salesmen Mr. Bhupal, who on completing the formalities supplied us the products on 24th October 2021, 1 day prior to the inauguration . Since the team at R2D Hypermart was bzy in setting up and preparing for inauguration we failed to check the product manufacture date. To our dismay and surprise we were dumpped with products of September 2020.Considering the fact that we are new in the business and the market would be slow initially which should have not been done.

On approaching the Distributor salesperson and Team leader on the expiring of the said products, it was told to us that thee is no replacement for expired products as Company has no replacement policy and the distributor has stopped all replacement. It was than told to us that on Distributors account they would do replacement and adjustment of 50% of the expired products only. It was communicated to them to raise a credit note and proceed with the replacement, while we sort out the matter with Company and for almost a month neither the Team leader Yogendra nor the salesmen Bhupal is responding our call and messages.

Similar issue was with Pepsi products, but the Company and Distributor was professional enough in considering 100% replacement of expired products which is highly appreciated.

I am sure Coke being an international giant will not have such policy of no replacement or 50% replacement, it is the distributor who is playing these trics and putting Coke in bad books

I urge upon the Coke company management to take this issue with your distributors and spl Rama enterprises and resolve the same with 100% replacement of expired products at the earliest before the matter is further elevated and takes up different recourse.

Thanks and Regards
Ramita Mulgaonkar
+917888044637.

Pappu Kumar

Fri, 03/19/2021 - 01:29

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Retailer here in Gaya, Bihar are selling cold drink above MRP. if a Sprite bottle is for Rs 40 they are selling it for 50Rs. Please help.

Radha krishan dhaba

Tue, 07/13/2021 - 11:53

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Dear sir my fridge of coca cola company is not working. please help.

Mohammad Parve…

Sun, 01/30/2022 - 16:05

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I want supper stockist and supply chain management in my area plz provide telengana state ASM contact details.

Nivrutti Wagh

Sat, 05/07/2022 - 20:30

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The dealer is not providing us particular beverages for our shop. He is not responding correctly. How can this be solved?
Nivrutti eknath wagh
Hotel shree mookabika family restaurant
Khoni taloja road near Bharat petrol pump. opposite palava City phase 2 gate no.3
Dombivli east 421204

Shivi singh

Fri, 11/18/2022 - 11:37

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My coca cola fridge is not working after few days(15); area sales man ko bol bol k thak gya daily bolta h aaj thk ho jayega fir call pick ni krta distributor bhi kuch ni kr rha. Plzzz aap Bol dijiye fridge utha le jye hm Pepsi wala on kr lenge h hmare pass

Shop name - rajendra store k.d.a chauraha near kotak Mahindra Bank, jajmau, kanpur, up

R Venkata Rao

Mon, 04/17/2023 - 11:29

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Dear Sir/Madam,

This is for your information, This is R Venkata Rao from Madhurawada Visakhapatnam in Andhra Pradesh, Kind intimation regarding the issue i am facing from Coca Cola Product sales team in the very worst.
I had requested for a Coca Cola soft drinks service point and approached Mr Jagadeesh sales person under Executive Siva San from the last 9 months. He ordered me to buy at least Rs. 20000/- stock then the company arranged a freezer for the same. I have arregred and I have brought Approximately Rs. 20000/- of stock. They have handover to me one very old model freeze on dated 07.04.2023, where as sales person Mr Jagadeesh Clearly said that he will arrange the New Freezer but he hand over very old model freeze, and day one onwards that freeze has complaints- Huge sound and water leakages two time technicians visited and done the service. but the sound is not yet controlled.

Old Freezers take very high power consumption, nowadays as per new model freeze consumption is very low but old models -refurbished machines models have high impact on power, i am not able to bear that use power bill. I have requested a new freezer salesman. He made very hard arrangements with me and he said he will stop my service. and when I try to call Coca cola Executive Mr Siva but he is not responding to my calls and messages.

I would have asked you that this is the way to handle customers. Mis guiding the tantalizing to customers. If you are not able to provide a new Freezer please take your freezer and stock and return my money back.

We believe Coca Cola products have goodwill in the market, Some people happared that goodwill due to his bad behaviour. Requesting to you please need your intervention and solve the issue.

Please find the attachment for your reference.

Regards.

R Venkata Rao
Mob No"- 9440558787
Alternative :- 9966525997
Nithya Sri Enterprises

Vijay Kumar

Wed, 04/26/2023 - 18:09

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Whenever i buy a 2 litre coca cola , the shopkeeper always refused to give me 250ml bottle of Coca-Cola for free, but then why on every 2 litre Coca-Cola bottle there will be written that 20rs bottle is free with this 2 litre bottle...
The Shop is named as Jyoti kirayana Store ,Hisar Cantt (Haryana) 125006

What is the Sprite 250ml price in bihar Purnia?

I purchased a 2 ltr fanta bottle and on the bottle label it was mentioned free 250 ml bottle with 2 ltr packing but the shopkeeper didn't give us free bottle.

Rudra yadav

Sun, 06/25/2023 - 14:27

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Hello my name is Rudra yadav I can scan your QR code in Limca cold drink to main yah poochh raha tha Jo is mein smart watch jitne ka offer chal raha hai to mujhe yah Janna tha ki vah mera confirm hua ya nahin Maine QR code scan karke sari detail bhar diye

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