crservice@hmil.net: Hyundai Motors Customer Care Email

Good Afternoon Hyundai Care, Greetings For the day.

We have a vehicle Hyundai VERNA-1.6 CRDI AUTO SX+BSIV by the no: TS 09 EX 1916.

We have given our car servicing @ Lakshmi Hyundai (Auni of Sri Jayalakshmi Automotive's Pvt Ltd.) Road No 14 Banjara Hills Hyderabad - 34. We have a issues with the Servicing of our vehicle specially with the Brake Pads. If there is no issues with the brake pads also you charged us for the Brake pads issues, and this is not 1st time that we are facing this problem with the Lakshmi Hyundai (Auni of Sri Jayalakshmi Automotive's Pvt Ltd.)

Previously we have a TUSCON CRDI AUTO GLS B Vehicle by the No : TS 09 ES 1916 and we have faced Silencer Smoke Problems and we have given the Compliant and brought the vehicle for the servicing center and there is no Action taken on that Compliant. and we have sold that vehicle only because Irresponsible of your Servicing.

And we have taken Hyundai VERNA-1.6 CRDI AUTO SX+BSIV For few servicing's it went on smoothly and there is no problems and Now again we are facing the same Servicing Problems with you. this problem is with only Lakshmi Hyundai (Auni of Sri Jayalakshmi Automotive's Pvt Ltd.) R.No 14 Banjara Hills Hyderabad - 34. or in all Hyundai Servicing Centers.

Make sure that such issue wont Repeat again and We are looking for a proper reply from you.

My vehicle JH05X 8500 had been placed for servicing with the following defects as intimated to your service in charge on 15/11/2018:

1. Left hand rare door central lock not functioning
2. Blinker lever not functioning properly
3. cabin light to be changed
4. rare wiper to be changed
5. front wiper to be changed
6. problem with the wheels
7. other general servicing

A call from your service in-charge was received at 4 pm wherein he had quoted rs. 5 to 6 thousand as an estimated cost for the above servicing. By 5:30 PM a call was received intimating that the service had been done and the vehicle could be collected. Besides, it was also intimated that due to non availability of some parts the same could not be replaced.

Within a span of just 90 minutes my vehicle was serviced and I have been charged rs 4800 approx for the servicing.

When a complain was raised for the same ur service manger got in touch and assured that the vehicle would be re-serviced by Saturday ie 24/11/2018. But till date I have not heard any thing from ur office.

Kindly, look into the matter and oblige.

Dear Team,

Hyundai Roadside Assistance with its tall claim & truckloads of promise of providing emergency road side assistance services round the clock to ensure a hassle free Hyundai’s ownership experience is an sham for all patrons of Hyundai!!

This is in reference to an accident I met with on 9th of February in Kolkata at around 10pm near Ruby General Hospital which is approximately 5 km from Austin Hyundai, incidentally from where I had purchased my car in the month of October,2018. Immediately I tried reaching the Roadside Assistance Customer care number wherein my calls went unanswered for close to an hour. At this point little did I know that I am in for one of the worst experiences in terms of the service provided by them. My next attempt was to connect with the sales person from Austin Hyundai who was equally deplorable and was essentially useless & less than professional in stating that no assistance could be provided to me at that point of time and I would have to wait till the next day wherein at that very moment I had my family sitting in the car almost middle of the night. Ultimately I gave up on trying to get a positive response from them & connected with a different Dealer ( I had some prior purchase experience with them) before I could manage to get my family home & the car to a service station.

In this age of e commerce a better managed customer care service is expected from a brand name like Hyundai which goes on to promise hassle free service facilities to all its patrons. This is one Roadside Assistance program which is not honored by the Company. Regret buying Hyundai & shall henceforth be a detractor of this Brand !!! This was one very unsatisfactory learning experience for me and I shall never recommend my friends & family.

Regards,
Tushar

Sir, I purchase i20 Active in 2017 from Sivasagar Registration No. AS04P9320 from the beginning it give problem in free movement. At my complain they replaced front brake pads but problem not solved by your Hi tech service personnels and I refuse to giving any feedback for this reason. At last I checked my vehicle from outside agency it is found your service agency fit pads of unmatched part as per your parts number. While we go for complaining this they not agree to listen about their major negligence. So please do need full action from your side.

With regards
Monmohan Singh Jandoo
Sivasagar Assam

The customer gives a fabric seat cover by asking the customer to cover the leather sheet in the accessory while selling the car.Telling the customer on customer delivery at the customer's delivery at the delivery level, we told the customer that there is no change in the change, And it says that if you do this, the seat cover will be changed.

• My car has been off the road for nearly 3 months now.
• It is only 6 years old and HYUNDAI authorised service is NOT able to resolve the problem.
• Definitely I expect a much better service and support from HYUNDAI and specially for such Premium level cars.
• Please let me know what course of action will HYUNDAI MOTORS take to resolve this issue

Car type:
• Santa Fe, purchased in December 2012
• VIN - MALSH81XSCM011907
• Used for 6years and 4 months, ONLY on regular highways.
• Odometer reading-approx 123000 Km
• Always serviced and maintained by authorised HYUNDAI dealers at specified intervals as per the maintenance manual.

PROBLEM:
• Before 3 months while the car was in use, the engine cut OFF and the engine warning sign came ON. This happened twice in quick succession.
• After this incident the engine cranking time is about 6 seconds before it starts and the warning light remains ON.
• The cranking happens even if the foot is taken off the brake pedal.

COMPLAIN:
• The car was sent to the authorised dealer in Modi Hyundai, Chunabhatti, Mumbai, India for attending to the problem.
• Initially it was informed the crank position sensor has failed, it was replaced but the problem persisted.
• Then the service agency tried many different things and the car was with them for nearly TWO MONTHS- December 2018 to January 2019.
• Many other parts were replaced on a TRIAL AND ERROR BASIS.
• The authorised service informed us that they are in contact with HYUNDAI technical staff for a solution BUT they are also not able to give a solution.
• Today I have been informed by MODI HYUNDAI that they doubt that the engine will need to be repaired BUT they are NOT SURE if this is the problem.
• They are not able to give any guidance or assurance that the car is safe to use and there will be no further damage to the car.

TO HYUNDAI MOTOR CORPORATION:
• I need your assistance to sort out this problem as no Hyundai dealer is able to sort out the problem even though they have tried their level best.
• I wonder if this is because they are not TRAINED properly.
• I had purchased this car with a lot of faith in HYUNDAI. Such cars - SUV - are supposed to be rugged.

THIS POST IS FOR MY BROTHERS CAR, WHO IS IN MENTAL STRESS AFTER PURCHASING THIS ELANTRA AND NOT GETTING THE SERVICE AFTER PAYING SUCH AN AMOUNT.

Sub :- Non performance of the vehicle’s Cooling system

Sir,
I regret to write that in the last November’18 I purchased Hyundai Elentra SX Petrol, Bering Regd No :- OD – 02 AZ 1133, with Chassis No :- & Engine No :-G4NAJU642617 & VIN IS MALD341CMJM015099 from your authorized Dealer UTKAL HYUNDAI, PAHAL, NAKHARA at Bhubaneswar, Odisha on dated 05/11/18.
It has been giving trouble in the section of Cooling results in uncomforting and non-conducive situation while driving.

When the poor cooling was felt vehicle was taken to your authorized service station I.E. UTKAL HYNDAI, BHUBANESWAR, ODISHA, after a few days of purchase on dated :- 05/11/18. There the technical experts diagnosed the problem and found that the complain was relevant about the cooling performance which was poor. There itself a minor repairment was made to the AC section of the vehicle and delivered to us assuring the better performance of the cooling. But unfortunately after 10 days it was noticed that the performance of the cooling has been detoriated. Again the vehicle was taken to the authorized service station where the vehicle was received and inspected and found a major problem with the AC unit. Then we were advised that the AC unit is to be replaced as there was a major fault which was not repairable and the vehicle was kept under the custody of the service station for approximately 15 days.

When the said vehicle was redelivered after 15 days found the problem persists while driving. Again after a week vehicle was taken to service station and made repeat repairement of the complain regarding the same. Again the vehicle was kept under the custody of the service station for 4 days and redelivered for trial .
We are sorry to say I doubt the technical expertise of Hyundai since the persistence of the problem even after number of repairments of the technical people of Hyndai in a trial and error method, which surprised me most by altering the AC unit with a unit of a Demo Car as mentioned in the service card which can be verified at your end, Still the problem has not been solved yet.

I am sure you would be agreeing with me that the purpose is not getting fulfilled by purchasing this vehicle from such a world class company like Hyndai. As it is going on giving me pain Money wise, Time wise, and Simultaneously build physical & tremendous Mental on me. Furthermore I am also worried about the unsolving problems of the vehicle which is persisting since purchase, in other side I am also running out of the warranty period and also afraid of that my complain may not be attended soon after the completion of the warranty period. Again this also hampering my Business and loss of Money directly and indirectly which put me in a irreparable loss.

I request you to give a permanent solution to my difficulties.

Sincerely yours
TRIVENI SWAIN CONTACT NO 7008678598

Hello,

I'm Pankaj Vats, i was purchase a car Grand i10 sports (HR13-N-3022) last year 2018 petrol varient and i'm purchase CNG for my car in Drishti Hyundai @75000/- , i'm done payment, but my CNG bill is not given me by Drishti Hyundai. And he submit my RC for CNG endorsement and he gives my RC after 12 to 15 days and i'm receiving RC and return to home.

After 1 year m back to showroom for purpose of Insurance & insurance advisor says me CNG not written on my RC after 1 year. Drishti Hyundai fraud with me and then i decide m legal action against Drishti Hyundai. If u are able to giving me justice so its ok and u are not giving me justice then i'm go to Police station Register F.I.R. on Drishti Hyundai, Tikri Border, Bahadurgarh, Haryana-124507.

Thank you,
From: Pankaj Vats
Add. : 260/30, Patel Nagar, Opp.
Sec. 6, Teesri Pulia, Bahadurgarh,
Haryana - 124507
Mob.: 8930050024

on 11-3-2019 i gone Sachin Hundai bareilly UP.to receive my car .after paying 236000 i took my car .i saw my invoice and checked and found that Rs 25000 charged excess from me over initial estimate.Now united india insurance company is refusing me to give the excess over amount as supplementary not given to insurance company.Miss Alish rais manager body shop is behaving rudely with me. Kindly help me. My CAR i10 UP 25 AZ 2719.

I Arun had brought a creta hyundai car 1.6sx model from kalpetta classic hyundai. after three weeks there is a problem huge dark smoke from exhaust. I complaint to service centre they not properly take action I surprised how it possible for a such costly car .I think all we buy costly and branded hyundai because we trust in the brand hyundai but I feel disappointment now.I inform service centre more than 20 times they can not find whats the real problem was,also identified low mileage in my creta. please take immediate action for this problem otherwise I am forceful to necessary legal actions against it.

Please take some quick to solve the problem because I used my car in daily routine works.

thank you
09847575780

Dear Sir,

I would like to bring your attention to an unsatisfactory experience I had at your dealership (VB SRS Hyundai) which is located at Cuddalore, Tamilnadu.

I have purchased Hyundai i20 Asta Optional model(White Colour)car on 08/02/2019. with Registration No:TN:31 CA:5858.

VIN No:MALBM51RLKM653703 , Engine:No:D4FCJM724752.

When we go to the show room for the first time, the sales person told that this car will give 24kmpl mileage, but actually it is giving only 17kmpl.

It is a shame where the salesman (Mr.Subash) of Hyundai Brand are cheating consumers openly in the market. If he mentioned about correct mileage means we would definitely go to the next model for better mileage. But he cheated us.

And the next disappointment is Seat Cover, while buying this car they mentioned that it is a top model car so it will come up with good quality seat cover or else you can fix your seat cover as per your wish like that they told. When I asked about seat cover for the next week, they told that we will check with our showroom whether seat cover is available or not and let me update you. To check the availability of seat cover hardly had they taken two months? Now they were telling that Seat Cover is not applicable for this model Hyundai i20.

Is the right way to sell your Product by giving fake commitments?

I trusted Hyundai as a brand due to which I had invested my hard earned money in its product. But now it has been taken for a toll.

Request you to find me a solution immediately.

Regards,
Bharathi.S
8104718647
8973020208

Sir/madam
I purchased hyundai h promise car from roshan Hyundai Jaipur on dated 8 feb 2018(Grand i10 diesel,rj14 cw 4717),after 3000 km driven car engine having knocking and stopped on road, i reported service center on 22 march. They repaired in 20 days and delivered me,but engine having knocking at time of delivery, again i reported service center (Roshan hyundai jaipur)On 22 may,they delivered me without repairing on 30 may and says we dont have approval of repairing,i make a complaint on 30 may and again reported 1 jun 2019 at service center (Roshan hyundai jaipur) Gm committed me to repair and deliver 8 jun but now they not talking in mannerly (I have recording) And postponed delivery.

Santosh saini, rj14cw4717
9887763739

Sir,

My name is Priyank Shah and I had bought a Hyundai Xcent Prime car from Shreem Hyundai Mumbai, with car registration number MH01CV1412 on 31st October 2018. I was very delighted when I bought this car but from past few months im facing technical issues with the car and now I feel that I was delivered a faulty car. Within the first month of delivery I felt that I was given a repainted car as the door of the car has a patch of repaint but i dint complain as i noticed it almost after a month.

Later within 3 months my car clutch broke down and they had to open the full gear box as the fork of the clutch was broken and it had to be replaced.

Now this time the car AC is not working, I had given my car on the 11th June 2019 at Shreem Hyundai Reay Road service centre and the car was returned back to me on 13th June 2019 saying that everything is OK, within 2 hours of the delivery I started facing the same problem i.e. (The car stopped cooling even if the blower was kept on 2 while the ac was on). So I returned my car back to the service center on the same day.
Today on the 17th June 2019 I went back to the service center to check with the status of my car and the technician told me that he has checked with the compressor, the cooling coil and has also done all the leak test but he dint find any problem and he assured that everything was fine so we decided to go on a test run. While we started the test drive the car gave good cooling and as the technician had taken the thermometer along with him, the car Ac showed 8.5° while the blower was kept on 2 and after about 10kms the cooling dropped down from 8.5° to 20.3°

I just cant understand what kind of service is delivered and how can the technician not find any fault in the car even after keeping the car at the service center for 7 days and I still don't know how many more days will he take to repair the car. Im also facing the same type of clutch problem again in the car and have discussed about the same with the technician.

I request you to kindly look into this matter as soon as possible as I have lost Rs 15000 - 20000 business in these 7 days as its a Tourist car and my whole living i.e my house rent, car loan and livelihood is dependent on this car. Please if you can't repair the car I request you to kindly replace it with a new one as soon as possible.

Thank you.
Regards
Priyank Shah (Pixels Plus)
8080334888 / 7021269287

With reference to the above and further to the details furnished below , we here regret to inform that the vehicle purchased from vide invoice number dated has been found that the additional tyre for stepni has been of different size and make , where as all the four tyres of alloy wheels are of MRF MAKE WITH SIZES OF185/65 R 15 and the we are surprised to notice that the stepni tyre is of totally different size and make APPOLLO ie 185/70 R14 , when we raised the issue with dealer he is not in a position to justify the same and giving us lame excuses which is not all acceptable , so we here request your good self to intervene at this juncture and clear us this issue by providing us the same brands of tyres as comes along with vehicle, and we here looking forward ur earlier co-operation for the above and this is for your kind reference and records.

Vehicle details are as follows
OWNER : MR.N.NEELAKANDAN
VEHICLE NU: TN49CZ 4455
ENGINE NU : D4FCKM746657
CHASIS NU: MALBM51RLKM674989
DOP : 22/03/2019
DEALER : OXINA HYUNDAI PUDUKOTTAI

THANKING YOU
REGARDS
N NEELAKANDAN 9865728290
9865994567

On 04/07/2019 I have booked Hyundai venue on Unity Hyundai Show room, Shalimar Bagh Delhi after depositing the amount of Rs. 50000/- for pre-booking. On 10/07/2019 I have reached the show room and during the conversation with salesman Sh. Deepak and Sales Manager they said that I have to take insurance of first year from the car showroom and the same has been compulsory by Hyundai Motors. If you don’t take the insurance they will cancel my booking and only Rs. 47000/- will be refunded to you. Thereafter I have cancelled the booking. The copy of pre- booking and booking cancellation application attached herewith. Thereafter I have purchased the Hyundai Venue from Hemkund Hyundai, Wazirpur.

In view of above, you are hereby requested to take necessary action against the fraud and theft dealer and please help me for refund my full amount i.e. Rs. 50000/- as early as possible. Other wise I will have to file case against the Hyundai Motors regarding the same.

Smt. Mamta Rani W/o Deepak Khatri
Ph. 9911994422
9911220022

Mukund Kumar <mukund720 @gmail.com>
to crservice, crsales

Hey Hyundai

I booked a car online using bookonline.hyundai.co.in
But after 10 days .. payment not credited into dealer account

i called so many times to customer care support team .. every time they are saying that within 48 hours you will get a reply. Again after 48 hours calling they are repeating the same statement that you will get replay within 48 hours. Before buying I'm getting this much difficulties... after buying I don't how much I will get.

My Contact Details:
8677040031
mukund720 @gmail.com

In the first week of July I got my Eon (DL9CAM2964) serviced as D29 Koncept Hyundai Okhla Phase 1 supervisor Rakesh.

Through July we have been struggling with the RPM issues and we called Koncept Hyundai – they informed that sometimes after driving few days it becomes OK. Car used to switchoff on it self while driving but used to start after that.

On 7th August I called Rakesh and informed that the car is in a very bad situation and as it is driven by my wife things can turn out to be more risky. I asked him that without delay get the car checked and sort the issue I also informed that we have small (8 month old) daughter and maid leaves at 5:30 so my wife in anycase needs to leave for home before 4:30. He took the car and gave it back at 5:15 and issue increased further. As I was out of station my wife complaint again and he said car is in perfect condition we have done a detailed check and my wife who was by now really troubled waited for me to return from Mumbai.

On 9 th August when my wife was leaving from home the car would not start at all due to which she had to take an off (as due to maternity leaves availed) this leave was without pay.
He than sent someone to my house to check the battery of the car, if the car is picking up the self which means that its not a battery issue (this is the kind of knowledge he has). The people who visited said that they don’t know the issue but battery is perfectly fine. (he was actually wasiting his and our time and wasted another day).

Inspite of all this when I called Rakesh he ssaid will pick up the car day after tomorrow (this shows his dedication towards customer care and issues he has created). He than asked me to drop the car to which I denied that you have created a mess of my car and it is your headache to pick it up.
I am not sure if he will come tomorrow but I would like to highlight the pathetic customer service Rakesh and Koncept Hyundai have been giving. The car was perfectly fine when I gave the car for service and after the sevice they have really ruined my car’s performance.
May I request Hyundai to take serious action against Rakesh/ Koncept Hyundai as they are bringing down Hyundai’s brand name and also please make sure that my care is brought back in the best condition.

Incase Hyundai doesn’t take care of this situation , I would assume that I should stop my faith on Hyundai which I had until now as I have bought Creta and I have made my friends bought Gand I10 just because of historic faith which now seems is being jeopardize.

Thanks to take immediate actions,
Regards,
Rajat Syal
PH# 8860003577

I bought grandi10 sportz 2019 model. There is a dashboard problem, the sheet on the dashboard got melted. Why this happened? I went to hyundai service, they rejected my complaint. I want my proper answer that why sheet got melted?

I own a Hyundai I20 Elite 2015 model having extended warranty and always serviced from their authorized centers but i am really highly disappointed with the way i have been served through with the worst way they could. Not only the services are poor, i have experienced certain issues previously with the Car A.C which could not be even rectified when it was under warranty and now i can see Car's paint of such a bad quality that it is coming out as if the paint of walls hampered in wet houses. really beyond ridiculous.
never ever would Recommend Hyundai.

Logged complaint but in vain. Complaint number: 1-3515492606

Dilawar Saini
8076507174

Sir,

I purchased a Hyundai grand I-10 (DL9CAM 2268) from sikka automobile ltd. MAYAPURI New Delhi. I got cng kit fitted from Hyundai itself for what I was charged Rs seventy thousands approximately. But as the cng fuel is not endorsed on RC I can’t use the car on cng fuel except for checking in a private premises. The car has already been run for more than thirty nine thousand kilometres which is almost covered by petrol fuel. Several requests were made to the dealer but the grievance was not redressed. Even several mails were dropped on email address crsales @hmil.net and complaints were made on customer care no. 1800114645, but nothing was done either by hyundai or the concerned dealer. This made a considerable financial loss to me and a great loss to environment as the clean fuel was not used just because of the negligence on your part, as the car can't be driven on cng fuel until and unless it is endorsed on RC of vehicle. The same can be verified from records of transport department, as puc for only petrol has been issued for my car since its purchase.

Regards
Ashish Rathi
Mobile No. 8178079241

After availing wonderful services of Chevrolet, Maruti Suzuki & Ford, I took a horrible decision of opting for Hyundai Motors. I decided to buy one Hyundai Grand I10 Astra from Mukesh Hyundai (Kestopur). (Customer ID- C2019080490)

One pathetic sales person named Joy Chakraborty was assigned to me. I exchanged my Ford Figo & bought the car on 11th August 2019.

Issue started on Day-1, when I was handed over the car with temporary number. I realized that they had provided me with an expired insurance paper. As soon as I pointed that they replaced with a new one, but they gave me a different temporary number. I was totally confused. The sales person assured me that he will get my car registered in the RTO within 2-3 days.

Joy Chakraborty promised me with Seat cover, Mud flap & steering cover.

After 2-3 days I did not receive any call. So I started calling the sales person for my cars registration. He did not receive my call, after a day he called back & again assurance given to me that he will arrange a pick up of my car for registration within one day. Nothing happened , So I had to call Hyundai Kestopur for support, surprisingly I was informed that this sales person belongs to another branch Khardah. I was provided with number of his manager Mr. Prasanta Das (Who is equally irresponsible & incompetent person). When I called him & complained about Joy he looked quite normal (may be this is the practice they follow). However he assure me that he will look into it , after a day I was informed that my Car’s registration will not be done at Barasat, the RTO will be Barrackpur. So be it… Car registration (CF) completed on 20th August.
Now the wait started for registration plate. Again I had to follow up after a week, finally the number plate was received on 7th September. We then got the information that the number was ready & intimated to the branch on 2nd, however only after my follow up the action was taken.

My miseries did not end here, now we had to chase the for seat cover, Mud flap & steering cover. After much follow up Joy graced my place with mis fitting seat cover & mud flap. So they took it back. Such is the greatness & efficiency of Hyundai sales person that they don’t even realize that what accessories are been provided to the customer.

No follow up or reminder on servicing dates. So I booked 1st servicing on 4th. I had damaged the back bumper during this time so I requested the Gouripur service center that I would like to replace the bumper as well. To my utter shock I was refused. Reason stated that the body mechanics are busy, so they cannot attend to the same. I lost my mind. I demanded a written communication regarding their incapability to attend my request. However, they finally agreed to do the needful. This matter was also escalated to their complaint cell “Sunanda Chowdhury”, who contacted me after I tried to escalate the matter.

Seat cover & Mud flap still due… I had communicated the same to the manager Prasanta Das previously regarding the seat cove, but I guess that’s the culture of Hyundai that they don’t feel to check if the issues is addressed. The smart sales man Joy Chakraborty had started to communicate with my father in law because he was easier to fool. He communicated to my F.I.L and delivered the seat cover at my residence, citing the reason that “People in workshop may steal the accessories & no one will take responsibility”. Indeed, what mutual respect Hyundai has for different departments. As expected on the date of deliver of the car from the garage Mr. Amardeep Mukherjee(Manager) intimated m that they don’t have anyone who can help me in fitting the seat cover. So I have to continue to fool around.

Finally we had to go to another service centre “New barrakpur” & had to request for a person to help in fitting the Seat cover & Mud Flap. Today 12th of October (2 months after I had bought the Car ) the seat cover is one. But the Joke is the Mud Flap delivered to us belongs to Wagon-R , so the same cannot be fitted.

The funniest part is that anyone who purchases Hyundai car must first learn that Sales, Post sales, Service & Post service departments are different. It is your headache to find out the right person. Mukesh Hyundai is close to may be a reliance group of industry that either department cannot bother to help you with queries/ complaints not specific to them.

I have cancelled a booking of I 20 nios that was booked online in 8/8/19. And cancellation paper was signed by me on 09/09/19. But till date I have not got my refund from Asma Hyundai purnea, Bihar 854301. I have made several calls to Asma person and yr customer care also.

Worst service by any company. My family is maruti family. I thought for Hyundai for the first time. But thanks to yr worst service i realised that Hyundai is not customer friendly. After 3 months, I have not got my refund yet. Is it a joke??

I have purchased Creta Car HR26DU3307 in Nov 2018 from Hyundai Plaza Delhi. Since then I have complained about poor quality FM system problem. Hyundai has changed Music system, Antenna and software upgraded to 12.4 but still problem is same. Local service center is not helping on this and not ready to share senior management number. Escalated the issue on their customer care but still no action. Hyundai Creta is very poor quality car. Pickup is also poor. M 9811122236.

We took delivery of Grand i10 nios from bengal Hyundai kolkata on 15th March 2020 at the time of delivery we found there were errors in documents given to us.we requested the showrm to look into it but till date The issues are not solved even dey provided us a invoice of lesser amount than we paid to which determines had no answer.

i20 car front bumper insurance claim kitne din lagenge? otherwise agar mein paise se usi bumper ko agency se dalwa to usmein kitna time lagega, aur kitne paise lag sakte hain without claim?

My hyundai verna UP32 JP 9911 is gone for repairing to #jsv_hyundai Lucknow in February 26 and the service manager told me to handover me by 15th march. And today also they have not given me back.
They have given me the another date at 29may and now they are not able to handover at that day also.

Its been 3 months now i have not seen my car. Could you please help me to get it.

I am helpless.

Hi, I'm having a service issue with my mother's Automatic Santro car KL-16-C-5074. First I had given this car in Hyundai showroom Enathu, Adoor, Kerala for clearing oil sealent leak problem and they told it will cost 5000 and last it came around 10000.

After that my car starts showing pulling problem, a/c problem & smoke coming from engine(video is with me) they came to ma home & told it will go within a week and after a week they took my vehicle and corrected only ac. Then after a week I again reported them with axle problem, pulling problem & car getting off while running. Again given a bill of 4000+ and changed something in axle part and not corrected starting & getting off issue.

Again within 2 weeks I got issue (not starting tried for 20min) when I went for testing and they came and told to put some more petrol I did it and they told to check for a week, within a week again stucked in road and called the manager, he insults me by saying to put petrol and automatic car needs more petrol, (starting problem petrol guage photo & video is with me )and he didn't come and I took the vehicle home by my own way. Next day I took the vehicle to workshop and given for a week they changed all filters, plugs (already changed from outside workshop before but manager is blaming them and shouting at us and it costed around 3000 but no changes in car and I took the vehicle back.

Then after a month again I had given the vehicle and told the issues again and I told them to check petrol wires and they changed petrol relay and all costed again 3000 something(you can check all the service history and cost in your database) and delivered the vehicle without floor mats and was dirty. After that I didn't call them as I can't use this car (km you can check, only 200 km driven. Last week I took the vehicle again to that manager and he is shouting at me and my dad and without even checking he told us to do engine work (his last try to grab our money) and I took my vehicle back. They took my vehicle around 7times and wasted around 3500rs petrol for testing each time and as it is an automatic car mileage will be 6-9 only.

One manager named Sanooj (other showroom in Pathanamthitta )he was a nize guy he was calling me in between when all this issues happened and now I have given my vehicle for a last try in other showroom in Pathanamthitta to find out the issue as I can't even take this vehicle to public area it's not moving at all. Now they are saying that it will cost 17,500 to rectify some problems and after that will find out the real issue.

I'm going to report this manager's worst behaviour with video to social media as I'm fed up with this issue..I don't want to ruin hyundai' s name so I'll not post anything against hyundai only against that manager. It was a nize car before giving to this showroom now even I'm thinking to sell as I can't use and its having lot of issues.

So please help me to solve this issue and please give a reply as my car is now in Pathanamthitta hyundai showroom.

Having had the worst experience with SS Hyundai Kerala and no updates from HMIL ASM kerala, I can vouch for the truth that buying Hyundai is suicidal..The dealership itself confirmed the goodwill period on Hyundai is only 6 years , maybe as Hyundai is aware the built quality is not durable..And the service RO etc are never audited which I could make out from my vehicles service history. The worst part is the commitment made by Service Manager of a showroom is not honoured the moment the manager resigns..so basically you are dealing with individuals and not a company when you buy Hyundai Vehicles..its highly risky to buy Hyundai as you are likely to loose money, peace of mind and your valuable time.

I'm the owner of i20 Sports, purchased on March 2017 petrol model. After lock down our car had some problem with its clutch and while we take it to showroom they told SCC have some problem and parts is not available. From last one month we are awaiting for the parts to come but still no response.

I purchased a Hyundai i10nios on 23rd February this year. Few points of my complaints.

1. Till date I have not received my vehicle No/RC/.
2. No challan has been submitted by staff at DTO office yet.
3. Accessories promised at the time of delivery not received yet.
4. I have given away every single penny of all expenses, where is my money, who is responsible and who will pay for the lapses.
5. GM of vantage Hyundai Hajipur, Bihar is not responding to even the phone.
6. Corporate discount promised at the time of delivery, yet to receive.

Very frustrating and unethical behaviour of staff over there,made me feel sorry going with hyundai, will think twice in future. satisfied customer is the best source of advertising, otherwise there is no use of aid films and all. how can i recommend other to go with hyundai. Pl look into the matter and resolve it.waiting for a quick response. Mob. 7586072376.