Official website: Ola Cabs Online Customer Care Support Link

Hello sir Good evening

Today ie 26 Sunday August 2018 around 12.45 PM my wife Gayathri. S. Booked Ola auto from panchamukhi temple, ganesha block, Mahalaxmi layout, Bangalore to near shiva temple,shankarnagar ,nandini layout. After paying rent of Rs 46/.she got down and she informed auto driver about the mobile which was on the seat. But he went away as though he couldn't hear. She has used her mobile no ( Airtel) 7760614654 to book Ola auto. Please trace the driver and get us our Motorola G e plus mobile. Please treat this as urgent and help us. Now the mobile number has been forwarded.

Please note our contact number 8884010080,and 6362300168 and I request you to help us to get our mobile.

Dr Murali Associate Professor Mes College, 15 cross Malleswaram Bangalore.

Hi, this is sujith mr ola your service sod bad one time missing my mobile phone you cab jest I call back 2 mints your driver not pick my call so many time I call to ola customer care not reply for me, so bad services.

I am micheal s. Today i have travelled by OLA cab..CRN 2273676939. Travelled distance is 4.7 km and travelled time is 19 min but you charged 337. This is very higher than normal auto and any other taxi. I was using ola nearly 3 years and i suggested to many people. But now really disappointed and hope here after i will never use OLA at any situation. I called to customer care and i asked them. They simply told me that is peak time but i never got the notification like that..very worst. If i got refund i will be happy and satisfied.

Driver left me on half way. denied to drop me on the selected location with that he took double amount from me which was not mentioned in app. in Olathe app it is 41 rs. he charged 90 rs. very unprofessional service. I will never use ola and would never recommend ola to anyone. we have already faced such incidents several times. ola pls take action against such drivers.

I am unable to login to my ola account. My no. is 9822235828. please help.

This is a query rather than a comment. If anybody can help me, I would like to know how to change my driver's rating. He was phenomenal but I accidentally rated him in no stars. I need someone to help me but no one seems to be responding. That's poor customer service.

Respected sir/mam,
Rahul pandey of Varanasi stollen my 5000 rs from my ATM no 5286772629006402 and created Ola money account of mayank agrawal/Rahul pandey not confirmed the name but he is using these two name only. He registered my phone number 7440665150 because otp I m getting on this number. Plz I request to send my money back in my canara bank account no 2629101013571 nd ifsc:CNRB0002629. Looking for ur favorable reply. U can check the transaction status then u get that he has stolen my money. Plzz kindly do me a favour. I m a poor fellow.

EXTREMELY RUBBISH EXPERIENCE!

Why do you keep drivers who are not aware about the usage of GPS? I asked one of them to see the landmark I shared so that it will be easier for them to reach the destination, and wow! The driver says, “mujhe nhi pta ji ye Landmark aur GPS wagerah aap aajayiye location pe." Sometimes the location shown for a particular place in the map is a bit far away from actual one. And WE PAY AS PER YOUR TERMS (the fare may be charged extra/more depending upon the fact of change in pick up or drop location)

For what are we hiring the cabs? To reach half a destination on foot?
I AM REALLY VERY DISSAPOINTED WITH THIS .

-Mitali (ola user)
December 18, 2018. Tuesday.

Worst experience, my bill was generated of 310 and driver asked me to pay 357 where I had just that amount. Really pathetic.

Didn't get any response from Team Ola by mail or call no one here to listen your complain.

My account has been blocked for no reason why it has been blocked. I dont know the reason why?

Dear Sir,

We had very much disappointed services & misbehavior of the OLA Driver on January 23, 2019. I had booked the ride of OLA for 4 Hours from railway station Ranchi to C.M House Ranchi.

There are many faults in car and very dirty so we just asked him why this is so dirty and in poor condition. So instead of giving our answer he cancelled our ride and the payment was 1287/- so he take 1300/- and leave me in the mid of ride. And his behavior his very much not tolerable. Kindly take action immediately.

DETAILS -
Cab booked from this no.-9993603000, Name - Nirmal Bhatia

Driver’s Name – Sushil
Driver’s Mob. No.- 8340158926
Car no.- JH01BU4546

Dear Ola customer care,

I wish to bring to your kind notice the atrocious and unbecoming behaviour of your rogue driver Raj operating white zest mini with your infamous company. I had booked a mini on 16th Feb 2019 for travel from Syndicate residency, Dr Thomas Road, T.Nagqr to Chennai Central. at 3.50pm. The vehicle was on time and we boarded it without delay.

After moving little distance the rogue driver asked for the estimated fare which I refused to share with him. The driver insisted on knowing that and asked us to get down when I refused to share with him.
Later I find he has manipulated with the booking and shows the trip having been completed after 1km recurring an expenditure of Rs.96.

This behaviour of the Ola rogue driver has pained me, a senior citizen. I tried to contact your useless contact nos without success till now.

You are requested to take immediate action against this rogue driver and give me the contact no of the customer care with whom I can lodge a formal complaint. I am proceeding to write to all the leading newspapers of the country. I am also planning to lodge a criminal case against Ola cabs.

Yesterday on 22.02.2019 me and my friend booked a Ola cab Wagon R, bearing registration No HR55X 5107 from Greater Kailash to Vasant Kunj around 9pm. The driver started to drive so dangerously from the beginning by overtaking many vehicles on the way, I intervened to request him to drive carefully, he started behaving so strangely as if he was drunk. We were having some cherries after finishing it, I asked the driver to put the trash in to some dustbin as we can not discard unceremoniously on road and put it Under the rear screen.

After reaching on destination he started to hurl abusive language to both of us, we were handling him so politely, and requested him to don’t behave like this and this kind of driving can lead to fatal road accident. Then he stated his drama on road, and shouted and abused in public and managed to gather more people by taking the advantage of strangers in the city and thrown luggage on the road by pretending they are not paying my taxi fare. He also intimidated us. I myself is vehicle registering and driving licensing authority of Ladakh and my friend is MD of Mahindra and Mahindra Company Ladakh region.

In this context, I am requested, plz take a stringent action against the driver, and please do not engage such a driver who will bring a slur on the fair name of OLA.

Every time I book a cab and most of the auto drivers charge extra or they demand me to cancel the ride. Or they cancel the ride and I pat cancellation fee for the next ride I take. Unable to contact the customer service too. This happens every single time and I'm really fed up with the service. Not even a single auto or cab is available near a hospital.

I think this ola company should be shut off asap, worst services ever seen, even the small pan shop has some standard to showcase but here it is pathetic, the best part is their driver itself curse the company who give service to the public what else anyone need a proof.

Ola team, it's a request better improve or remove yourself.

I have been cheated by one of your rubbish auto drivers named ‘ Ajab Pal Singh'. I had booked auto to go to UP from Delhi. He told me on phone that I will have to pay Rs 50 extra for MCD TAX because ola has recently started auto service for UP. And when I boarded the cab, he said that OTP is not needed for UP. It was when I reached my destination (Judge Colony) that I came to know that he had cancelled the ride and asked me to pay Rs170 (Rs50 more than the estimated). He charged money on his own. He is cheating your customers.

Mene ola se gadi li 21 nov ko meri gadi me dikat arahi hai cng cilendr me 6 kg gas ati hai iski wajha se me 100 km hi gadi chala pata hu or ola office me koi kam nahi hota me 11 baje ka aya hu ok abhi tak betha hu mera token no NE9 hai abhi tak betha hu or koi suvai nahi hai me kam nahi kar pa raha me har 2 ghante me mujhe gas dani padti hai please meri gadi change kara do sir meri gadi no HR55AA9953 hai mera nam pratap singh hai please meri madat karo mujhe dusri gadi dilwa do.

mai nahi janta mere paise mereko chahiye.

Respected Sir / Mam

I Mr. Dinesh N. Anjara, had booked ola SUV on 02/10/2021 from Nallasopara near Dwarka Hotel hotel to Badlapur at Lodha heaven

Issue is that I had paid Rs.500/- to driver for fuel and paid Rs. 500/- from ola money postpaid. But driver took Rs. 1430/- instead of Rs. 1036/-and told he couldn't see the fare in his mobile and extra amount will return in Ola app

But later I realise that he took extra amount. So please take an necessary action and refund my balance amount or please call me

For more information please find attached copy of ride.

Regards
MR. DINESH N ANJARA