Official website: Indian Railways online IRCTC support link

Company
Department
IRCTC
Region
All India

If the above contact didn't helped you, here are alternatives to reach Indian Railways customer support.

Contact Number

0755-6610661 - Contact details

Email

care@irctc.co.in - Contact details

Comments

Saravanan

Mon, 12/26/2016 - 15:26

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I was booked date 19/12/2016 Chennai Egmore to Madurai junction.while transaction time accur error coming. Tickets not booked but money deducted from my account. My transaction ID is 1014323991. So I want refund to my account immediately.

Durga Bhavani

Fri, 12/30/2016 - 12:09

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I did not get refund money for cancellation tickets, i cancelled the tickes on 13-12-2016. But the irctc status showing like returns money on 15-12-2016. my ticket transaction ID is : 100000682117481.

Bhupendra bishi

Sun, 03/05/2017 - 17:42

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Respected sir,
I had cancel a counter ticket pnr.no 6561567618 , from VSKP TO HCNR at about 10:45pm on date:-25/02/2017 through my irctc account. And as per the rules (terms & conditions) when the next day of the ticket cancelation, I deposited the original prs ticket , on the same prs counter where I had taken it, they refused to pay the refund. So I unable to got my refund. what shall I di. Plz I request you to, help me regarding the refund matter. Hope I will got my refund.
Thanking you

Manoj kashyap

Tue, 04/11/2017 - 12:55

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I booked a tatkal ticket. Money has been deducted from my account but ticket was not booked, trying to call on customer care no always showing busy or wrong no.

Thakur sambhaji kadu

Sat, 06/17/2017 - 13:34

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I book ticket on 11 June tatkal JLG to KOP by 11040 pnr no. 6252502910 ticket is waiting 2 not confirmed. But not till receive messages or mail of refund.

Sanjeev kumar

Tue, 10/31/2017 - 17:28

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Dear sir, I am ticket book at 19/10/2017. Train no 12308 Howrah jodhpur. I am journey from jodhpur to allahabad. Ticket was taken in tatkaal. My amount note refund to my account.

Siddhartha saha

Wed, 11/15/2017 - 10:36

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Ticket refund amount not found
Sir I booked the ticket from vijayawada junction to howrah junction train No:12246 journey date 16.11.2017, transaction I'd- 100001031490329. Pnr no-4337582551. but some reason i was cancelled this ticked and I got a massage that your E-ticket has been cancelled. Cancelled I'd is 100000195418963 and your cancelled amount is forward to your account. but i have not found my amount. So please return it.

Regard
Siddhartha saha
email id-siddhartha0652 @gmail.com
Mobile No 9989788204
Pnr No:4337582551
Transaction I'd 100001031490329
Cancelled I'd 100000195418963

Sanjay Mishra

Sat, 11/18/2017 - 17:05

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I was booked date 18/11/2017 Train No. 19067 to Anandnagar Jn. to Vapi junction. while transaction time error coming. Tickets not booked but money deducted from my account. My transaction ID is 100001055853195 So I want refund to my account immediately.

Milind thakker

Wed, 11/29/2017 - 19:07

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I want to change my email id.. Because their some mistake in my mail id. so i cant verification my irctc account my correct email id is milindthakkar 64@gmail.com.

Praveen yadav

Wed, 01/03/2018 - 14:45

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I WAS BOOKED DATE 13/12/2017 TRAIN NO 15025 FROM MAU JN TO ANAND VIHAR T AND JOURNEY DATE ON 2/01/2018 , transaction I'd- 100001084405341, Pnr no-2340109902. but some reason i was cancelled this ticked and I got a massage that your E-ticket has been cancelled. Cancelled I'd is 100000204405125 and your cancelled amount is forward to your account. but i have not found my amount. So please return it. so I want refund to my account immediately by yours rule.

Regards
PRAVEEN YADAV
email id-praveen.aec1988 @gmail.com
Mobile No 9456966303
Pnr No:2340109902
Transaction I'd -100001084405341
Cancelled I'd- 100000204405125

My login id kapilNonu, DOB 07_11_1990, mobile no 9116464187.
When ever i try to login to the IRCTC website, it logs out automatically after sometime. Plz solve the problem.

Prabir Behera

Tue, 03/06/2018 - 14:41

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Sir, I am Prabir Behera. I booked a tatkal ticket. Money has been deducted from my account but ticket was not booked, trying to call on customer care no always showing busy or wrong no.

Train no. - 18047
Booking date -04/03/2018
Transaction id - 100001108927443 / 100001108927013 / 100001108927416
IRCTC ID-Prabiab95

Please sir refund my money MY SBI ACCOUNT.
NAME - PRABIR BEHERA
A/C NO-36560465417
IFSC COAD-SBIN0012058

Shaik khuresh

Mon, 06/04/2018 - 19:49

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Amount debited from my account but ticket was not booked. IRCTC Booking transaction id 100001294542168 for tatkal ticket failed and amount of Rs2036.80 debited from my account through state bank internet banking IGADQOZBA0 on 03Jun 18. KINDLY REFUND.

Raghuvinder

Mon, 07/16/2018 - 13:58

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I have booked my ticket my balance is deducted but not received ticket either send my ticket or refund my money.

Anuranvaj

Wed, 08/15/2018 - 22:34

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I have done registration but e-wallet deposit option does not show.

Sumit agrawal

Sat, 10/27/2018 - 13:17

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i have cancelled my ticket on 3 sep 2018 from fatehpur to dhampur , but its refund money has not been returned till now. my pnr no is 2450917460. plse refund me my money.

I booked Eticket in train no - 12261CSMT-- to Nagpur Booking Date 3Nov 2018. Booking amonnt RS - 3250 & Refund Amount RS - 3160. It has been deduct by Union bank so i recquest you to please refund my money back to my account. Thanking you.

I forgot my I'd password. mujhe new I'd banani hai .but mobile no exist batata hai. I request you please delete my mobile no from my last I'd..or delet my irctc account.

Sethumadhavan

Wed, 03/13/2019 - 13:00

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Irctc ticket booking is having problem. sight is opening while i ending the passenger detail widow will came to blank. last 2, 3 days i having the problem. pls solve this problem as soon as possible.

Sreejith Mohan

Tue, 05/28/2019 - 11:36

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Dear Sir / Madam,

While booking a tatkal ticket from Kayamkulam (KYJ) to Vapi (VAPI) i got a error code after pament as "choice of confirm berths not met". But any notification of refund of money or any thing not shown in my window. its a amount of rupees 3250/- deducted from my accound. how its been refunded?

Booking details:

From : Kayamkulam (KYJ)
To : Vapi (VAPI)
Booked date : 28-05-2019 time 10:05 am
Ticket date : 29-05-2019
22655 TVC NZM WKLY SF EXP KYJ TO VAPI

Payment of Rupees : 3250/-

Please refund the money immediatly.

I booked a ticket on 02/06/20 pnr no2857151828 for date 13/06/20 . 04 passenger are added on this ticket all are in waiting. On date 13/06/20 two passenger has been confirmed but two in waiting. Two passenger could not travel due to waiting. I want refund of waiting ticket.

sandeep kumar singh

Sat, 07/09/2022 - 09:53

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Sir, my PNR-2822030975 dtd.14-06-22 trn: 15048 frm gkp to koaa,cls : 3A, 4 nos. person ticket with amount not received.pls send it to mail as i am a govt.servant needs for claim.

Deepak Tak

Tue, 08/16/2022 - 13:12

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I have booked my ticket but I have not received any message from IRCTC and my money has been credited from my account so please refund my money and my IRCTC account has been blocked. so please reactivate.

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